SUMMARY

• 8 Plus years of diverse experience in the field of Information technology with emphasis on Software Quality Assurance. Background includes concepts, Requirements, Analysis, Testing and maintenance of complete Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) projects.
• Experienced in testing of Web - based applications and Client/Server applications, Retail, Financial Applications, HR applications, and conducted both Manual and automated testing.
• Strong business and system Requirement analysis.
• Expertise in analyzing user requirements, Functional and technical specifications.
• Experienced in testing Stand-Alone, Client-Server and Web-Based Application.
• Extensive experience in all testing methods including Manual, Automated testing using the Mercury tools Win Runner, Test Director, QTP, IBM Rational Clear Case, Clear Quest etc
• Specialized in extensive usage of the tools like HP Quality Center from Requirements gathering till defects reporting.
• Experienced in designing Test plans, Test cases, Test Scripts and RTM.
• Familiar with every technique applicable to the identification of anomalies (defects) with regard to software testing evolutions. Such techniques include Unit, Boundary, Performance, Load balancing, Installation, System, Security, Functionality (Black Box), Interface, Integration, Maintenance, Regression and User-Acceptance, Exploratory, System Testing, End-to End Testing, Batch Testing, Ad-hoc Testing.
• Experience as an independent Functional QA team lead working collaboratively with testers, designers, developers and other team members in managing complex projects and in the overall enhancement of software product quality.
• Extensive knowledge on all phases of Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Experience in handling Onsite-Offshore model projects.
• Involved in the preparation of Business Process Test cases after analyzing the application and the usage of the application in the real-time to ensure that chances of the application failure in the real-time is avoided.
• Expertise in Test Director/Quality Center’s all modules in managing the whole testing process.
• Wrote SQL queries for database testing, Familiar with Rapid SQL, and TOAD to access database.
• Familiar with Testing Data Warehousing tools like Business Objects, Crystal Reports and ETL tools Informatica.
• Experience in Banking, Financial, Retail, POS (Point of Sale), Health Care, HR, E-Commerce, Aviation and Manufacturing environment.

TECHNICAL SKILLS

Operating systems: UNIX, Windows NT/ 95/98/2000 & XP, XML.

Languages: HTML, DHTML, XML, JAVA Script, VB Script, SQL, PL/SQL, TSL, JCLCOBOL, CICS, C#.

Database: Oracle8/8i/9i/10g, SQL Server 7.0, Sybase, DB2, MS Access, Foxpro.

Testing Tools: Mercury Test Director8.0, Quality Center (10.0), Win RunnerLoad Runner, QTP, Rational Clear Quest, Clear case, JIRA.

Applications: MS Word, Project, Excel, Power Point, IE, and Netscape

Database Tools: DB Visualizer, TOAD

Modeling tools: UML, RUP, Rational Rose, MS Visio, Rational Requisite Pro.

PROFESSIONAL EXPERIENCE

Confidential, MA

Senior Test Analyst

Responsibilities:

• Working closely with Business Analysts on ambiguities in the FRDs.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Requirements and Use Case documents and documenting them in HP Quality Center & Excel.
• Developed Test scripts for AS400 based application for which no requirements available.
• Developed and Executed Test Scripts relating to various POS (Point Of sale) scenarios like sales, returns, Gift cards /credit card/smart card payments, layaways, store credits etc.,
• Responsible for execution of System, Regression, Functional, UAT, Integration Testing etc.,
• Extensively tested Functionality of the Web Based applications, and UI Screens developed in JAVA.
• Create and execute test scripts, cases, and scenarios that will determine optimal system performance according to specifications.
• Tested interfaces relating to Oracle Financials modules AR, AP, GL, Cash etc.,
• Handled Defect life cycle process independently and handled issues by interacting closely with Business Analysts, Developers, Performance Testers, end users and other members of the Team.
• Performed data integrity and data validation by writing SQL queries in TOAD for RDBMS Oracle.
• Defect detection, reporting and tracking was done using rational clear quest.

Environment: Windows 2000/NT/XP, UNIX, Oracle11, SQL, TOAD, RTM, QTP, Clear Quest, Req. pro, MS Office, Oracle Financials, E-Commerce, JAVA, HP Quality Center.

Confidential, NY

Test Analyst

Responsibilities:

• Extensively involved in SIT & UAT Testing for the Mybenefits and Myworkspace applications.
• Prepared Test Strategy, Test plan, Test Scenarios and Test Cases using Microsoft Test Manager based on Business Requirements, Use Case Documents and Business Rules.
• Extensively involved in Manual/Functional Testing of the Web Based Applications.
• Actively participates in Weekly Status meeting with Project Manager, Development Team and Database Team and submitted test coverage, test results, Test data, Bug tracking status reports.
• Performed Negative and Positive testing, Black Box testing, Exploratory testing, system testing (SIT) and Regression testing.
• Tested Functional Requirements manually to check the website performance.
• Performed Acceptance, Functional, System, Integration and Regression testing of the Web application.
• Verified and validated testing results by accessing and querying databases ( Oracle ) using SQL.

Environment: Environment: Windows NT, UNIX, Requisite Pro, Rational Clear Quest, VB, Microsoft Test Manager, Toad, Oracle, MS Access, DB2, Business Objects, MS Office, SQL.

Confidential, MA

Test Analyst (UAT/System Testing)

Responsibilities:

• Prepared Test scenarios, Test plans, Test Cases based on the Business Requirements documents, business rules.
• Comprehensively Administered the Functional, Manual, Integration, Regression, and End to End Testing, Component Testing, User Acceptance Testing etc using Microsoft Test Manager Tool.
• Tested Oracle Financials Module based, Interfaces, Reports, POS Functionalities, RFCs that need CAB (Change Advisory Meeting) meetings.
• Extensively involved into System Testing, Exploratory Testing,Regression Testing and SOAP Testing Etc.,
• Extensively worked on the Defect Tracking Tool Rational Clear Quest to log defects and discussing the each defect with team members (Developers, Business Analysts Testers etc).
• Conducted various Tests on the functionality of the E-Commerce site.
• Conducted Usability Training for various Managers in order to get familiarity in using Service Manager.

Environment: Win XP, UNIX, Oracle10g, VB, SQL, TOAD, RTM, Oracle Financials Modules ARAP, GL Etc., QTP, Clear Quest, BO, MS Test Manager, Ecommerce, HP Service Manager.

Confidential, Chicago, IL

Test Analyst

Responsibilities:

• Involved in Planning, coordinating, developing Test Plans, Test Procedures, and Test cases based on the Functional & Business Requirements and Design Documents
• Extensive testing experience with Members enrollment, Member services, Premium billing, Provider management, Claims processing, Provider reimbursement and Claims adjudication.
• Creating new claims and resolving the errors that occur in the claim processing, Claims need to be created for the different type of scenarios depending on the requirement.
• Extensive analysis on conversion of Claims, Members and Providers files into Facets.
• Defined Functional Test Cases, documented, Executed test script in Facets system.
• Conducted Functional, System, Integration, Regression, Performance, UAT and Performance (Load Testing) Testing of Sprint's Customer Care and Billing application with specific focus on CSM (Customer Service Management)
• Validated various EDI transactions like 837I, 837P,276/277, 270/271
• Tested HIPAA EDI transactions such as 837, 997, 277 in various claims validation processes.
• Performed Backend Testing by writing SQL statements to review the returned data to ensure that the correct data was retrieved.
• Responsible for testing online processing for the new interfaces of financial claim systems.
• Build test scenarios and test cases (negative / positive) to validate expected outcome.

Environment: Windows NT, UNIX, XML, Requisite Pro, JIRA, VB Scripting, Quality Center, QTP, Toad, Oracle, MS Access, Business Objects, MS Office, SQL.

Confidential, DC

QA Lead /Business Analysis

Responsibilities:

• Responsible for analyzing business, functional and IT requirement documents and prepare complete Test Plans including system and integration test plan, QA project plans and resource planning and allocation.
• Created test conditions/scenarios from the requirements and detailed test cases that would completely test the quality and reliability of the quarterly releases.
• Tested the Functionality of the SAP FICO Modules AR, AP,GL etc.,
• Comprehensively Administered the Functional, Integration, Regression, Component And UAT.
• Incident reporting in case of issues during execution and logging defects in Rational Clear Quest
• Creation of Change Requests for the major functionality enhancement suggestions.
• Extensively worked on SQLs to perform Back End Testing on Oracle with the help of TOAD.
• Testing carried out in Data warehousing Environment and Tested BO Reports, Informatica.

Environment: Windows 2000/NT/XP, XML,UNIX, Oracle 10g, VB, SQL, TOAD, RTM, SAP, MS Excel, MS Access,DB2, QTP, Clear Quest, Requisite pro.

Confidential, Herndon, VA

Senior Tester (UAT & System)

Responsibilities:

• Worked extensively MBS (Mortgage Based Securities), Whole Loans, GFEE, Securities.
• Test effort estimation, Test Plan, Regression testing, opening, testing and closing the tickets, preparing High Level Documentation and Use cases.
• Involved in Performing Backend Testing, System testing, Exploratory Testing, Regression Testing, Integration Testing, Functional Testing, UAT.
• Worked closely with the developers, Business Analysts etc in the Defect Life Cycle Using Clear Quest.
• Requirements Analysis, Verification and Validation, Test Suite Development, Exploratory test execution, Scripted test execution and knowledge sharing
• Written SQLs with help of TOAD to Perform the Back End Testing on Oracle.

Environment: Oracle 10g,DB2,Rational Requisite Pro, Rapid SQL 7.3.3, Quality Center, SAP FICO Modules AR, AP, GL, Clear Quest, Toad, Windows 2000, Java, SQL, Crystal Reports, Business objects.

Confidential, Dallas, TX

Functional Tester

Responsibilities:

• Involved in the development of test cases and executing the test cases.
• Extensive experience in Black box testing, Manual Testing, UAT - User Acceptance Testing, Ad-hocExploratory, Smoke, Stress, Regression and Integration Testing etc
• Experience in Bug Reporting using Bug-Tracking tool i.e., FedEx Plog (Problem Logins) system
• Reporting & Tracking of Bugs using Mercury Quality Center & PLOG System.

Environment: SQL, Visual Basic, Oracle, Windows2000/95, UNIX, Java, XML, QTP, Mercury Test Director/Quality Center 8.0, Clear Quest, Toad, Data ware Housing.