SUMMARY

• 8 Plus years of diverse experience in the field of Information technology with emphasis on Software Quality Assurance. Background includes concepts, Requirements, Analysis, Testing and maintenance of complete Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) projects.
• Experienced in testing of Web - based applications and Client/Server applications, Retail, Financial Applications, and HR applications, and conducted both Manual and automated testing.
• Strong business and system Requirement analysis.
• Expertise in analyzing user requirements, Functional and technical specifications.
• Experienced in testing Stand-Alone, Client-Server and Web-Based Application.
• Extensive experience in all testing methods including Manual, Automated testing using the Mercury tools Win Runner, Test Director, QTP, IBM Rational Clear Case, Clear Quest etc
• Specialized in extensive usage of the tools like Confidential Quality Center from Requirements gathering till defects reporting.
• Experienced in designing Test plans, Test cases, Test Scripts and RTM.
• Familiar with every technique applicable to the identification of anomalies (defects) with regard to software testing evolutions. Such techniques include Unit, Boundary, Performance, Load balancing, Installation, System, Security, Functionality (Black Box), White Box Testing, Interface, Integration, Maintenance, Regression and User-Acceptance, Exploratory, System Testing, End-to End Testing, Batch Testing, Ad-hoc Testing.
• Experience as an independent Functional QA team lead working collaboratively with testers, designers, developers and other team members in managing complex projects and in the overall enhancement of software product quality.
• Extensive knowledge on all phases of Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Experience in handling Onsite-Offshore model projects.
• Involved in the preparation of Business Process Test cases after analyzing the application and the usage of the application in the real-time to ensure that chances of the application failure in the real-time is avoided.
• Expertise in Test Director/Quality Center’s all modules in managing the whole testing process.
• Wrote SQL queries for database testing, Familiar with Rapid SQL, and TOAD to access database.
• Familiar with Testing Data Warehousing tools like Business Objects, OBIEE, Crystal Reports and ETL tools Informatica.
• Experience in Banking, Financial, Retail, POS (Point of Sale), and HR, E-Commerce, Aviation and Manufacturing environment.

TECHNICAL SKILLS

Operating systems: UNIX, Windows NT/ 95/98/2000 & XP, XML.

Languages: HTML, DHTML, XML, JAVA Script, VB Script, SQL, PL/SQL, TSL, JCLCOBOL, CICS, C#.

Database: Oracle8/8i/9i/10g, SQL Server 7.0, Sybase, DB2, MS Access, Foxpro.

Testing Tools: Mercury Test Director8.0, Quality Center (11.0), SPIRA TEST(4.0)Load Runner, QTP, Rational Clear Quest, Clear case,JIRA.

Applications: MS Word, Project, Excel, Power Point, IE, and Netscape

Database Tools: DB Visualizer, TOAD

Modeling tools: UML, RUP, Rational Rose, MS Visio, Rational Requisite Pro.

PROFESSIONAL EXPERIENCE

Confidential, Walnut Creek, CA

Test Analyst

Responsibilities:

• Analyze eWIC system and create test cases for the project using Confidential Quality Center
• Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements
• Developed and executed eWIC test scripts with the help of HPQC(ALM)
• Supported Retail certification conducted by the State Agencies.
• Tested all POS (Point of Sale) peripheral functionality in the eWIC benefit program environment.
• Worked on controllers to create, Test various POS scenarios of eWIC benefits (Relating to membership card, Debit/credit/gift card/EBT card etc, various discount coupons like store/Manufacturing coupons etc.,)
• Tested the Confidential e-commerce site features of Shopping Cart that includes checkout process, display of the products selected by the customer with description, quantity, amount, subtotal, total.
• Tested the navigation on the e-commerce site and ensured that users are able to access various sections of the site easily, along with a quick link back to the shopping cart
• Tested e-commerce site Customer login & registration features and the flexibility to quick check out without entering billing and payment details again on return back to the site
• Handled Defect Life Cycle using Clear Quest and interacted with the development team to resolve all defects/issue
• Attending SCRUM meetings every day and worked closely with SCRUM Master.
• Tested the application in Agile methodology
• Responsible for System testing, Regression Testing, Adhoc testing, Functionality testing and UAT Testing etc.,
• Prepared status summary reports with details of executed, passed and failed test cases
• Developed SQL Queries on RDBMS Oracle to test the correctness of data
• Tested OBIEE Reports extensively
• Worked closely with the Test Automation team in the process of Automation
• Worked extensively on the Defects entered in the IBM Clear Quest.

Environment: Windows XP, 7.0, IBM 4690, Oracle11g, SQL, TOAD, RTM, Clear Quest, MS Office, Confidential Quality Center(ALM), Agile

Confidential - Atlanta, GA

Test Analyst

Responsibilities:

• Develop and maintain test plans, manual and automated test scripts for user interface, functionality, system and ad-hoc testing
• Executed regression tests, Ffunctional tests relating to online banking functionalities
• Ensure that testing activities will allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues
• Create and execute test scripts, cases, and scenarios in HPQC (ALM) that will determine optimal system performance according to specifications
• Tested various account types like checking accounts, savings accounts, demand deposit accounts etc., and their features and functionalities.
• Developed and executed test cases for the bank’s Customer Relationship Management (CRM) tool
• Analyze formal test results in order to discover and resolve defects, bugs, errors, configuration issues
• Created and executed SQL scripts for test data creation and maintenance
• Extensively used the defect tracking tool JIRA to Log, track, report defects and handled total defect handling and resolving process
• Tested BI reports like OBIEE extensively
• Involved in Performing Backend Testing, System testing, Exploratory Testing, Regression Testing, Integration Testing, Functional Testing, UAT Testing.
• Worked closely with Technical Team, business team to support, plan, and coordinate various test phases during the project.

Environment: Oracle 10g, Requisite Pro, TOAD, SQL, MS Office, Confidential Quality Center (11.0), JIRA, AGILE, UNIX, Windows, OBIEE, Crystal Reports, Business objects

Confidential, MA

Senior Test Analyst

Responsibilities:

• Working closely with Business Analysts on ambiguities in the FRDs.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Requirements and Use Case documents and documenting them in Confidential Quality Center & Excel.
• Experience Working on estimations using Functional Point Method based on available docs like design, SRS etc.,
• Tested the Application in Agile environment and attended scrum meetings every day for updates.
• Developed Test scripts for AS400 based application for which no requirements available.
• Developed and Executed Test Scripts relating to various POS (Point Of sale) scenarios like sales, returns, Gift cards /credit card/smart card payments, layaways, store credits etc.,
• Responsible for execution of System, Regression, Functional, UAT, Integration Testing etc.,
• Extensively tested Functionality of the Web Based applications, and UI Screens.
• Create and execute test scripts, cases, and scenarios that will determine optimal system performance according to specifications.
• Tested interfaces relating to SAP modules AR, AP, GL, Cash etc.,
• Handled Defect life cycle process independently and handled issues by interacting closely with Business Analysts, Developers, Performance Testers, end users and other members of the Team.
• Performed data integrity and data validation by writing SQL queries in TOAD for RDBMS Oracle.
• Defect detection, reporting and tracking was done using rational clear quest.

Confidential

Responsibilities:

• Prepared Test scenarios, Test plans, Test Cases based on the Business Requirements documents, business rules.
• Comprehensively Administered the Functional, Manual, Integration, Regression, and End to End Testing, Component Testing, User Acceptance Testing etc using Quality Center, a Test Management Tool.
• Tested SAP Module based, Interfaces, Reports, POS Functionalities, RFCs that need CAB (Change Advisory Meeting) meetings.
• Extensively involved into System Testing, Exploratory Testing,Regression Testing and SOAP Testing Etc.,
• Extensively worked on the Defect Tracking Tool Rational Clear Quest to log defects and discussing the each defect with team members (Developers, Business Analysts Testers etc).
• Good Experience in Testing under AGILE environment and attending SCRUM meetings.
• Conducted various Tests on the functionality of the E-Commerce site.
• Conducted Usability Training for various Managers in order to get familiarity in using Service Manager.

Environment: Win XP, UNIX, Oracle11g, AGILE, RTM, SAP modules AR, AP, GLEtc., OBIEE, QTP, Clear Quest, Req. pro, Quality Center, Ecommerce, Confidential Service Manager

Confidential, DC

QA Lead

Responsibilities:

• Responsible for analyzing business, functional and IT requirement documents and prepare complete Test Plans including system and integration test plan, QA project plans and resource planning and allocation.
• Created test conditions/scenarios from the requirements and detailed test cases that would completely test the quality and reliability of the quarterly releases.
• Tested the Functionality of the SAP FICO Modules AR, AP,GL etc.,
• Comprehensively Administered the Functional, Integration, Regression, Component And UAT.
• Incident reporting in case of issues during execution and logging defects in Rational Clear Quest
• Creation of Change Requests for the major functionality enhancement suggestions.
• Extensively worked on SQLs to perform Back End Testing on Oracle with the help of TOAD.
• Testing carried out in Data warehousing Environment and Tested BO Reports & Crystal Reports

Environment: Windows 2000/NT/XP, XML,UNIX, Oracle 10g, VB, SQL, TOAD, RTM, SAP, MS Excel, MS Access,DB2, QTP, Clear Quest, Requisite pro.

Confidential, Herndon, VA

Senior Tester (UAT & System)

Responsibilities:

• Worked extensively MBS (Mortgage Based Securities), Whole Loans, GFEE, Securities.
• Test effort estimation, Test Plan, Regression testing, opening, testing and closing the tickets, preparing High Level Documentation and Use cases.
• Involved in Performing Backend Testing, System testing, Exploratory Testing, Regression Testing, Integration Testing, Functional Testing, UAT.
• Worked closely with the developers, Business Analysts etc in the Defect Life Cycle Using Clear Quest.
• Requirements Analysis, Verification and Validation, Test Suite Development, Exploratory test execution, Scripted test execution and knowledge sharing
• Written SQLs with help of TOAD to Perform the Back End Testing on Oracle.

Environment: Oracle 10g,DB2,Rational Requisite Pro, SQL, Quality Center, SAP FICO Modules AR, AP, GL, Clear Quest, Toad, Windows 2000, Java, SQL, Crystal Reports, Business objects.

Confidential, CA

Software Tester

Responsibilities:

• Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements
• Tested Banking Applications (Like ATM, Personal Banking Applications) extensively with the help of Regression Testing, Integration Testing, Functional Testing and written Test Cases Extensively.
• Performed positive, negative, boundary, security and regression testing for every modification in the application and new builds.
• Performed Positive & Negative testing for system validations

Environment: SQL, Visual Basic, Visual FoxPro, Test Director, Oracle, MS-Access, Clear questWindows 2000/xp