OBJECTIVE

• To obtain a challenging position in a progressive, fast paced environment as a Software Quality Assurance Tester and best utilize technological skills and experience in a professional environment and to be in touch with the latest technologies.

SUMMARY

• A result oriented individual with close to 7 years of diversified experience in Quality Assurance and Software testing in Banking/financial/Healthcare sector.
• Extensive noledge of SDLC (Software development Life Cycle) methodologies and experience in Agile, Waterfall, and RUP.
• Proficient in Manual and Automated testing of applications on Windows and UNIX environment using tools such as Quick Test Professional (QTP), Loadrunner and Quality center (QC.)
• Expertise in testing Stand - Alone, Client/Server and Web based applications by conducting System Testing, Frontend Testing, Backend Testing, Stress Testing, Smoke Testing, Functional Testing, Performance Testing, Regression Testing, Volume Testing, Unit testing, Configuration Testing, Security Testing.
• Experienced in all areas of project life cycle in a highly structured change management environment using both proprietary methodologies, Agile, Water and RUP.
• Experienced in manual and automated testing.
• Consulting and implementation experience in Retail Banking Domain, Cash Management, Payments & Wholesale Banking Domain.
• Involved in designing, building and executing performance test scripts using HP Load Runner.
• Expertise in using automation tools such as Test partner, QA Load, QA director, Quick Test Pro (QTP),WinRunner, LoadRunner, TestDirector/Quality Center, Rational Team Test and Selenium.
• Strong Experience in Writing and implementing complexVB Scripting for Automation testing Using QTP / TestPartner for application Customization and Upcoming Changes.
• Profound noledge and experience in using Quality Center, QA Complete, and QTP on Static & Descriptive Programming
• Prepared and maintained the Test Matrix, Requirements Traceability Matrix and conducted GAP Analysis.
• Experience in developing test cases, test plan and also reporting defects.
• Defining Test Cases, analyzing bugs, interaction with team members in fixing errors, Unit testing and User Acceptance Testing (UAT).
• Experience in designing, developing and normalizing database and conducting Backend testing by executing SQL queries.
• Good Experience on Selenium IDE and creating Scripts in selenium using Ruby
• Excellent interpersonal, communication and presentation skills with an attitude to bridge the gap between team members and the client.
• Independent as well as good team player and ability to work in a fast paced time sensitive environment.
• Experience working in onsite-offshore model.
• Excellent communication, documentation, presentation and organization skills with ability to adapt a new environment.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile (Scrum, kanban and RUP).

Scripting Languages: VBScript, SQL, C,C++,JAVA,TSL,VB scripts

Testing Tools: HPQC9.0/9.2/10,SELENIUM,,QTP9.5/10/11/UFT, LoadRunner, SoapUIPro, ALM

Web Technologies: XML, ASP, ASP.NET, HTML/DHTML, JSP, J2EE, JavaScript, Servlets, PHPJoomla

Bug Reporting: Quality Center 10, ALM, Test Director, Mercury Quality Centre 9.2

Operating Systems: MS Windows NT/98/2000/XP, Vista, 7& 8

Databases: Oracle, SQL Server, and MS Access.

Office Tools: MS Word, Excel, MS Project, MS Visio, and MS Outlook.

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

QA Analyst

Responsibilities:

• Involved with preparation and execution of test cases and scripts.
• Involved with Functional, Regression and Integration Testing.
• Assisted the team lead in preparation of test plan.
• Involved in reviewing functional requirement documents and the technical specification.
• Analyzed system requirements and wrote test cases, test scripts for testing the application.
• Implemented defect management processes to prevent and track the cause of defects and their correction.
• Actively participated in the team involving test plan analysis, go/no-go decisions based on test scripts results.
• Involved in testing of database using SQL queries. Created automated test scripts in QTP and macros in Excel & Hummingbird Workbench using VB Script
• Uploaded requirements & test cases in Quality Center, linked requirements to test cases to establish and ensure test/requirement coverage and perform gap analysis
• Performed Test case walk-through from Quality Center with test team, developers and Business analysts
• Created test sets and import test cases under test lab in Quality Center
• Created various graphs & reports for test lab and defect modules in Quality Center and used Dashboard module to track the activities.
• Analyzed scenario performance, graphs and reports in Load Runner.
• Well versed with all functionality of Virtual User Generator in Load Runner
• Worked on HTML and JavaScript (AJAX, DOM, JSON) and Java and CSS skills
• Published Status/Progress/Defect and performance reports on a weekly basis
• Provided Training, mentoring and guidance to Team members
• Depending on the priority assigned various tasks to the team members
• Reviewed and approved the Test cases and other deliverables developed by team members
• Extensively performed Functional, Integration, Regression, GUI and Web Testing
• Review Web Service User’s Guide and verify all the elements for request and response XML
• Used XMLSpy to generate request XML and format response XML as per predefined schema
• Used in-house tool named web service test simulator to invoke XML request and receive response
• Used SOAPUI to test web service messages dat are travelling though BizTalk and not using BOD structure
• Verified XSLTs (Style sheets) & WSDLs for various Service Order and Inventory messages
• Resolved various issues, made decisions independently on minor / moderate issues created escalations and involved the appropriate management levels on more complex issues
• Performed object oriented programming using Ruby
• Interacted with developers to resolve technical issues and investigated software for faults.
• Performed regression testing for fixes using QTP and closed the defects in Quality Center.
• Inserted Checkpoints to check for broken links, Text and standard properties of an object using QTP
• Involved in the end-to-end test and responsible for the Quality Assurance of dis application to complete in record time.
• Used Quality Center to log and address defects issues and also for change management
• Tested the product in various platforms, UNIX, and Windows.
• Converted manual tests into automated test scripts

Environment: WindowsNT, XP, 8, J2EE, VBscript & (Static & dynamic Descriptive programming) on Quick Test Professional/UFT, and Quality Center/ALM, UNIX, Selenium, Load runner

Confidential, Englewood Cliffs, NJ

QA Analyst

Responsibilities:

• Prepared Test Plans and Test Cases based on the business requirements
• Reviewed Business requirements, IT Design documents and prepared Test Plans for all assigned project releases.
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Conducted Load, Stress, and Performance Testing using LoadRunner
• Ensure dat all the test cases are updated in the Quality Center along with Master test plan.
• Maintained Test Matrix and Requirement Traceability Matrix.
• Created automated test scripts using QARun for Security, Positive and Negative testing
• Involved as part of automation team using QTP, and execute test scripts.
• Responsible for testing trading services,cashmanagement, disbursement services, tax reporting & pricing.
• Developed and Maintained Test Matrix on various dimensions like test status to reflect the test progress
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.
• Performed Smoke testing, Sanity testing, Load testing (Load Runner.)
• Involved in Release support - Release to QA, involved in environment setup, testing the release process.
• Performed Security Testing, to ensure User and Payment Authentication.
• Involved in Backend Database testing in Oracle using SQL.
• Defects were tracked, reviewed, analyzed and compared using Quality Center
• Used Ruby gems &ruby forge as a client driver

Environment: QTP/UFT(VB script, Objectspy, Descriptive programming-Dynamic), Quality Center, Oracle9i/10g, SQL, XML, Windows XP/8, UNIX and Visual Basic, Selenium, Load runner

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Wrote test scripts, wrote scenarios dat adhered to the requirements, and executed test scripts using QTP.
• Inserted Checkpoints to check for broken links, Text and standard properties of an object using QTP.
• Handle exceptional situations in test scripts using Recovery Scenario Manager in QTP.
• Performed Functional and Regression testing using QTP.
• Performed Smoke testing, sanity testing, load testing (Load Runner).
• Performed Unit, Integrated, System, Regression, Negative and Positive Testing.
• Parameterized data tables using Quick Test Pro for data driven testing.
• Performed backend testing by executing SQL statements.
• Wrote SQL Scripts to insert regression test data into the database.
• Validated some of the reports, using complex SQL queries, generated during the process.
• Extensively used SQL queries to perform Backend Testing.
• Used Quality Center for error reporting and communicating between developers, product support and test team members.
• Manually tested functionality and integration of prototype.
• Involved in writing Test plan, Test cases & Test scripts.
• Performed Intensive Manual and Automated Testing.
• Involved in writing complex SQL queries to extract the data from Oracle database
• Performed Backend testing for checking data validation and data integrity.
• Attended regular walkthroughs and inspections. Created Macros in 3270 to install 800 services in COMS
• Review Web Service User’s Guide and verify all the elements for request and response XML
• Used XMLSpy to generate request XML and format response XML as per predefined schema
• Used in-house tool named web service test simulator to invoke XML request and receive response
• Verified XSLTs (Style sheets) for various ServiceOrder and Inventory messages
• Track all the logs for particular message in UNIX
• Support scheduled maintenance and integrated release activities
• Actively involved with SOA support group and TFNM/Netcap development to resolve issues related to XML messages
• Used Quality Center (TestDirector) for defect tracking and reporting
• Participate in team meetings, walkthroughs, User reviews and A & D review meetings
• Submitted weekly progress reports to the QA Manager.
• Maintained QA computer lab machines to support multiple configurations of operating system and software.

Environment: Oracle, VBScript, Windows 7, UNIX, QTP, ALM, UFT (Dynamic Descriptive Programming), Selenium on ECLIPSE with basic Java Scripting, Load runner

Confidential, Thousand Oaks, CA

QA EDI Tester

Responsibilities:

• Developed Test Plans, Test Cases for the test
• Good Understanding of the EDI (Electronic data interchange), Implementation and Knowledge of HIPAA code sets.
• Involved in Up-gradation of HIPAA X12 4010 transactions to HIPAA X12 5010 and ICD-9-CM to ICD-10
• Worked on HIPAA Transactions and Code Sets Standards according to the test scenarios such as 270/271, 276/277,837/835 transactions.
• Tested the interface between database and the application
• Participated in requirement walkthroughs and creation of test plan
• Worked on Unix Platform and experienced in back end testing by executing SQL Queries.
• Checked the data flow through the frontend to backend and used SQL Queries to extract the data from the database.
• Configuration and evaluating the impact of proposed changes in rules and regulations.
• Involved in writing extensive SQL Queries for back end testing oracle database.
• Retrieved files using SQL statements and UNIX commands.
• Maintained Traceability matrix and Test Matrix
• Enhanced Test Scripts using various utilities provided in Quick Test Pro like check points
• Created and maintained SQL Queries for back-end testing
• Performed manual back-end testing using PL/SQL to connect to an Oracle 9i database on a UNIX server
• Maintained various versions of Test Scripts
• Validated records, structure of tables, Indexes, Triggers in tables after migration from Facets 4.31 to Facets 4.81 database.
• Performed Sanity Testing and Smoke Testing
• Performed some backend testing using Database Checkpoints in QTP
• Investigating software bugs and reporting to the developers using Quality Center Defect Module
• Analyzed system requirements and developed detailed test plan for testing
• Performed Usability Testing
• Supporting and Handling the UAT co-ordination with the Business and preparing the valid business scenarios for testing thru out application versions
• Tested conversion of ICD-9 to ICD-10.
• Working very closely with Production Support team in testing all the Emergency Change Requests/Tickets opened by the developers to validate the code change which was tested and verified in UAT environment before pushing the code in Production..
• Tracked and reported defects using Quality Center.
• Generated defect reports using Quality Center for the developers.

Environment: Quality Center, HIPAA, EDI 5010, QTP (VB script), Windows 2000, SQL Server, SQL, PL/SQL, Oracle 9i.

Confidential, Cleveland, OH

QA Tester

Responsibilities:

• Worked closely with Business Analysts and Developers to gather requirements in order to formulate the test plan.
• Performed Black Box Testing of the application to better understand the functionality of the application.
• Prepared Test cases according to the requirement.
• Involved in creating test strategies, status reports and test timelines dat clearly communicate to business owners the history of UAT testing activities and results
• Created test plan and test cases for back end testing from the business requirement.
• Created and executed SQL quires using Relational Database.
• Used QC to execute the test cases, track execution against the plan during testing and manage defects from inception to resolution.
• Assisted the business analysis team in preparing the Functional Specifications document
• Prepared Test Plans and Test Cases based on the business requirements
• Performed Functionality Testing of the application manually
• Performed end-to-end testing manually.
• Involved in Back End testing using SQL Queries on Oracle Database
• Created SQL queries within UNIX environment to automate the back end testing.
• Performed Security Testing by writing using Positive and Negative Testing approach to ensure appropriate user authentication
• Performed Regression Testing after the defects have been fixed to ensure no further affect on other functionalities.
• Participated in Walkthroughs and Inspection meetings to review

Environment: Windows XP, QTP, Quality Center, MS SQL Server/Windows, XML, HTTP, IIS, MS Office, MS Project, Load Runner