SUMMARY

• Over 7 years of work experience in IT in QA profile having expertise in Software Testing and Quality Assurance in Healthcare (Payer/Provider), Finance, Banking, e - Commerce, Hospitality and Power Domains. Key expertise includes creating Test Plans, Test Scenarios and Test Cases; Testing and debugging in Multi-Applications environment, doing both Manual and Performance testing; Excellent understanding of US Healthcare, HIPAA, EDI, ICD Codes, Claim adjudication and more.
• Complete understanding of Software Development Life Cycle (SDLC) in the areas of Business Analysis, Development, Testing, Deployment and Production Support.
• Experience in Client-Server, Web-based and Mainframe/Legacy Applications on UNIX and Windows platform.
• Expertise in migration projects involving Legacy to SOA and member/provider migration
• Excellent familiarity wif Waterfall, Agile/SCRUM, RUP, RAD and XP methodologies.
• Collected, understood, and translated the Business Requirements/Use cases for the project into detailed Test Plans and Test Assets.
• Proficient in creating Test Scenarios and Test Cases on the basis of product release features, client requirements and related documents like FRS, BRD, and Implementation guide.
• Experienced in Defect Tracking and Bug Reporting using tools such as HP Quality Center, JIRA and BugZilla.
• Expertise in Analysis of Problem Severity, Defects tracking system, Defects reporting system and Performance Testing and Monitoring 24 x 7 at the production site.
• Expert wif data, stress, performance and load testing using LoadRunner and Soap UI.
• Extensive experience in testing Healthcare applications. Performed analysis on compliance and testing on HIPAA 4010 to HIPAA 5010 conversion, including Claims Adjudication testing, wif Payer and Provider experience (270 & 271, 276 & 277, 837, 835, 834).
• Generated EDI X12 files (from HL7 & ASCII) and maintained EDI flow.
• Good noledge of Claims Adjudication Engines and of ICD 9 to ICD 10 migration.
• Good noledge of Pharmacy, Behavioral and Medical claims and third party Claim Adjudication Processing and Routing.
• Extensive noledge/experience of various RDBMS like DB2, Oracle and MS SQL Server.
• Well experienced wif SQL, SQL+, PL/SQL and database querying.
• Experienced in Web-services testing using tool such as SOAP UI and SOAtest.
• Analyzed and planned the testing of Enhancement Requests, SRs and Modification Requests and conducted (and planned) Risk analysis and Risk Mitigation.
• Expertise in White Box testing and Black Box testing which include GUI testing, functional, System, Integration Point, Negative, System Integration, Security, Browser Compatibility, Regression, Version comparison, Load, Stress, Performance, End to End and UAT testing.
• Strong ability to understand and document critical data through TEMPeffective Data Collection, Data Analysis, Data Mapping, Data Interpretation and Analyzing Graphs.
• Ability to successfully manage multiple deadlines and multiple projects TEMPeffectively through a combination of business and technical skills.
• Possess excellent organizational, interpersonal, communication and documentation skills wif good process management skills to bring out a quality product.
• Helped the PM/SM in project status reporting, ensuring dat the project’s product delivers the benefits called for and resolution of conflicts wifin the project and between cross-functional teams.
• Experience wif Protocol Analyzers: WAP, TCP/IP, OSI, KERMIT, and IPX/SPX, SS7, SSL, IIS, HTTPS and HTTP.
• Experienced in Client/Server Network and Multi-threaded programming and E-Commerce Application development.

TECHNICAL SKILLS

LANGUAGES: C/C++, Core Java, PL/SQL, SQLPlus, SQL, dotNet, C#, J2EE, UML

TESTING TOOLS: HP Quality Center, QTP, WinRunner, LoadRunner, Rational ClearQuest, SOAP UI, SOAtest, Excel Comparison, XML comparison tools

RDBMS: Oracle, MySQL, MS SQL Server, DB2, MS Access

WEB & CLIENT-SERVER: J2EE (JSP-Servlet/Struts, Spring MVC), EJB, JavaScript, TIBCO

TOOLS: /PRODUCTS: MS SharePoint, MS Office Suite, PL/SQL Developer, TOAD, XMLSpy, VMware, Notepad++, DiffDog, Comparison tools, MS Visio

CONFIGRATION MGMT: IBM Rational ClearCase, git, Subversion

PROFESSIONAL EXPERIENCE

Confidential, Windsor, CT

Sr. QA Analyst

Responsibilities:

• Performed Testing on HIPAA 5010 Claims engine platform, including Claims pricing, benefits testing and processing (adjudication), wif Payer and Provider experience alongside EDI file generation and EDI flow.
• Helped in building and creating End to End testing scenarios and testing scope.
• Created detailed Test Plan(s) after analyzing business rationale and software requirement artifacts from the Vendor for each Claims engine release.
• Validated various in-house developed configuration relating to business rules, client specific requirements, etc.
• As a QA, studied the application thoroughly to understand its functionality and trained new team member as they joined along the process/journey.
• Extensive use of SOAP UI to do web-services testing, data and bulk load testing, performance testing, Integration Point (IP) testing.
• Helped in developing the automation test frameworks in QTP/SOAPUI for Business Rules and UI regression testing.
• Generated claimsIn xmls using XML generator tool and worked on other XML tools tools such as Altova’s xmlgen, DiffDog, XML spy, notepad++, etc.
• Helped in creating automation tools such as MS Excel comparison tool and XML comparison tool using VB script.
• Created test cases for claims priced in Amysis’s Pricer for Claims engine and extensive experience to test Claims engine Application and Database.
• Formulated the strategy for smoke test, regression test, environment management and claims comparison test.
• Responsible for writing Test cases and Test steps based on Use Cases and executed Test Cases manually to verify the expected results.
• Manually conducted Out of Box Regression Testing at every new release.
• Prepared & executed test data or XML file for outgoing interfaces & to verify results.
• Used HP Quality center for Bug Tracking and Reporting and generated customized graphs and reports using HP Quality center.
• Worked as a Defect Triage Specialist at client’s centralized Post-production Hub-support.
• After the successful launch of CLAIMS ENGINE claims engine, continued to support the stability of the new application during the post-production time period.
• Worked wif the DBA and Database developers to manage test environments and coordinated in testing of database, environment and performance related issues.
• TEMPEffectively interacted wif key stakeholders and business users to understand and analyze the business needs and data to model the target business processes.
• Helped the Project Manager/Scrum Master in project status reporting, ensuring dat the project’s product delivers the benefits called for and resolution of conflicts wifin the project and between cross-functional teams.
• Responsible for Test Plan, Test Strategy, Test Cases and Test Scripts walkthrough for the auditing purpose at the end of the year.
• Created, performed and maintained Gap analysis, Test and Tractability Matrix.
• Interfaced wif developers to resolve technical issues and investigate software fault.

Confidential, Houston, TX

Sr. Test Analyst

Responsibilities:

• As a Sr. QA, studied the application thoroughly to understand its functionality and trained new team member as they joined along the process/journey.
• Reviewed Business Requirement Document (BRD), IT Design Document and prepared Test Plan and Test Cases.
• Tested all internal healthcare application interface done via HL7 protocol.
• Initially performed Gray box testing wif a limited number of test cases to the internal workings of software under test and in the remaining phases took Black Box approach in applying input and just observing outputs matching them to the expected results.
• Performed in Smoke, Sanity testing, Ad-hoc, Functional, GUI, System, Integration, Black Box, End to End and UAT (Alpha and Beta testing) testing.
• Extensively worked on backend testing and has very good noledge of writing SQL queries to verify the test data, create test data and manipulate test data.
• Defects were tracked, reviewed, analyzed compared using HP Quality Center.
• Extensive experience in Regression testing, creating regression test suite and selecting test cases for automation.
• Performed End to End and User Acceptance Testing, once product was ready to release.
• Validated various in-house developed configuration relating to business rules, client specific requirements, release notes, etc.
• Helped in building and creating End to End testing scenarios and determining testing scope
• Generated claims in XML using XML generator tool and worked on other XML tools such as Altova’s DiffDog, XMLspy, Notepad++, etc.
• Generated weekly Status Reports for the team and participated in weekly status meeting, project review meetings, daily stand-up and Sprint planning meetings.

Confidential, Boston, MA

QA Analyst

Responsibilities:

• Understood the Business requirements/Use Case documents and created test cases for End to End and UAT testing.
• Reviewed requirement specification, functional specs and business specs, use cases, data flow diagrams and used them in the creation of Test Plan, Test Scenarios, Test Cases And Test Data.
• Attended JAD sessions wif BA’s and SME’s and suggested improvements to the requirements.
• Developed Test Cases to verify the customized Sales documents types, Item categories, delivery types, and Billing types and performed Black Box Testing.
• Categorized the Test Cases per module and managed them in Quality Center Repository.
• Manually executed the scenarios to verify the workflows, business rules and Processes and also to verify the interfaces and data updates to legacy application database.
• Activated customers from POS 360 and verified the data.
• Performed all Transactions such as Sale, Returns, Exceptions on POS 360 and verified Transactions in respective databases.
• Performed cross verification of results by querying the database wif SQL scripts.
• Analyzed the Log files to verify the processes for debugging and/or test data verification purposes.
• Gatheird test results and formulated test status reports.
• Extensively used Quality Center to create Manual and automated scripts and manage and execute test scripts.
• PerformedRegression testing and Integration testingby executing the baseline scripts, identified software errors and interacted wif developers to resolve the technical issues.
• Prepared Test Summary Report, Defect Report on daily basis during execution time.

Confidential, New York, NY

Senior QA Analyst

Responsibilities:

• Attended Review meetings to understand Business Requirements, discuss Use-Cases, Business Rules, message rules, alternate flows and exceptions paths.
• Prepared test data for testing. Prepared test plan and test cases to test the back end Database by retrieving the data for the tables using SQL.
• Performed smoke testing for new builds and if application found stable enough tan proceed else report to development project manager.
• Performed manual testing by executing test cases for both positive and negative scenario.
• Done impact analysis for each build to check if system is stable enough for further testing.
• Managed defect resolution process and reported defects using Test Director.
• Developed reusable test scripts for regression testing to validate and baseline CRU functionality.
• Interacted wif the project team to assign priority to Projects based on dependency and criticality. Performed the stress testing by varying loads on the server by way of changing the virtual users and monitoring the servers.
• PerformedRegression testing and Integration testingby executing the baseline scripts identified software errors and interacted wif developers to resolve the technical issues.
• Understanding the Business requirement and created test cases in UAT testing.
• Documented and tracked Defects on a daily basis until resolved.
• Created test data and validating database (using TOAD) by using SQL extensively and also tested stored procedures and triggers.
• Created shared object repository as well as reusable actions and functions using Quick Test Professional .

Confidential, Arlington, TX

QA Analyst

Responsibilities:

• Worked closely wif project team in planning, coordinating and implementing QA methodology.
• Reviewed Business Requirement documents and the Technical Specifications.
• Prepared the Test Plan and Test Cases based on functional specifications.
• Used Test Director to create to create Test Plan, Test cases and test scripts as well as steps for manual and automated implementation of test cases in Test Director.
• Developing a detailed test plan and writing test cases to cover all the requirements.
• Analyzed the system requirements.
• Defect detection, reporting and tracking was done using HP quality center.
• Updated defects report to expedite the system test process time.
• Monitoring the performance of the system on a day-to-day basis.
• Communicate Project Requirements, Business Issues, Solution and make recommendation.
• Software faults were reported wif E-mail to the test team and development team.
• Follow up wif developers on the defect status on a daily basis.
• Created and maintained SQL queries to extract data from the database for Backend Testing.
• Performed Sanity Testing and Smoke Testing.
• Performed Positive and Negative Testing.
• Performed Regression and Functional Testing.
• Responsible for Security Testing to ensure only authorized employees could access the Provident Fund database.
• Reported bugs using MS Excel.