SUMMARY

• A professional wif over 12 years of experience in Information Technology industry in areas of Software Testing, Analysis, Design, Development and Maintenance of various Software applications.
• Good understanding of quality assurance testing methodology relative to the Business Analysis, Application Design and overall Software Development Lifecycle (SDLC), Agile and Water fall.
• Extensive working experience on Integration Testing, Functional Testing, GUI Testing, Regression Testing, Mobile Testing, System Testing, Database Testing, Web Services Oriented Architecture (SOA), End - to-End, Stress, Strain and Performance Testing.
• Experienced in Automatic Testing including Mercury testing Products Load Runner, ALM, Quality Center, Test Director, Quick Test Professional and WinRunner. Strong experience in using Test Director/Quality Center for Test Planning, Test Case development, Test case execution, and Defect Tracking.
• Experienced in writing maintainable (regression/functional) automated test scripts in Test Script Language and VBScript (QTP).
• Extensive experience wif databases like DB2, Oracle and SQL Server. Expert in maintenance and performance tuning of applications on UNIX, Windows, Web-based J2EE and Mainframes.
• Sound noledge of testing for unplanned requirements and in SWAT teams. Experienced in developing and maintaining automated test scripts for Back-end as well as Batch system components. Well experienced in identifying and documenting discrepancies between actual and expected results.
• Excellent background in writing Test Plans, Test Conditions, defining Test Cases, developing and maintaining test scripts, analyzing results of scripts, interaction wif team members in fixing errors.
• Worked in multi capacities as individual and in Groups wif good communication and technical skills. Strong Inter-personal, Organizational, Communication and Writing skills.

TECHNICAL SKILLS

TESTING TOOLS: Load Runner, Performance Center, Quick Test Pro, Quality Center, ALM, Mantis, Win Runner and Test Director.

LANGUAGES: TSL, J2EE, Servlets, JSP, JavaScript, JQuery, COBOL, VS COBOL II, ABAP, MF-COBOL, Java, C++, SQL, PL/SQL, JCL, PHP and UNIX Shell Programming.

DATA BASES: Cramer, DB2, MS-ACCESS, Oracle 8i, 9i and SQL-Server.

OPERATING SYSTEMS: Windows 95/98/ME/2000/NT/XP/Vista, JBBOS, UNIX, LINUX, Sun Solaris, MVS

GUI: Visual Basic, Java, AWT, MS Visio, MS Project, Excel, PowerPoint.

WEB: HTML, DHTML, PHP, XML, JavaScript, FrontPage, Macromedia Flash, Swish, Adobe Photoshop, Jasc PaintShop Pro, Dream weaver and Cascading Style Sheets.

HARDWARE: IBM ES9000, IBM S390, IBM PC/ Confidential, Sun SPARC, HP-9000, Macintosh, Intel Pentiums (II, III, IV) and RAID Servers.

NETWORKING: TCP/IP, FTP, TELNET, NetBEUI Protocols.

ERP: SAP R/3 4.6C, 4.7.

IBM TOOLS: CICS, Expeditor, Endeavor, File-Aid, QMF, and TSO ISPF/PDF.

OTHERS: eSquare, IneoQuest PLM, TBSM, PP, ScheduAll, Virtualization Simulators, NetExpert, Apache Tomcat, Star Team, Digital Work Flow, DOORS, PageMaker, MS Office, VSAM, ISAM, POWER POINT, MS ACCESS, PROJECT, LOTUS SMART-SUITE, Lotus Notes, IBM Web Sphere, IBM Web Logic, Active Matrix, MQ, Hyperion BRIO & SOAP UI.

PROFESSIONAL EXPERIENCE

QA LEAD / Sr. QA ANALYST

Confidential, Atlanta, GA

Responsibilities:

• Managed test teams located in multiple locations: Atlanta & Minneapolis in US, Kolkatta and Chennai in India and Manila in Philippines.
• Prepared Master Test Strategy for Test Plan and reviewed wif teams including development, testing, BAs and PMs.
• Managed Management, Requirements, Test and Defects modules of Application Lifecycle Management.
• Conducted Test Case Reviews for every release.
• Conducted daily status review calls wif test teams to no the status and guide the teams as needed.
• Worked wif Development teams to get the code delivered in a timely manner.
• Conducted daily defects status call including all team members and business personnel.
• Reported Test Status to project team daily - providing Synopsis, action items, environments status, test case execution status and defects status.
• Worked wif individual test teams working in different travel ribbons to get the testing completed in a timely manner and coordinated wif other teams to resolve any issues.
• Provided monthly status on various projects to IT PMO.
• Created and reported QA deliverables - Master Test Plan, Test Strategy and Test Summary Reports for every release.
• Trained new testers on QA Practice in Delta, Project information and assisted them to get started wif the project.

ENVIRONMENT: ESQUARE, SHAREPOINT, APPLICATION LIFE CYCLE MANAGEMENT, DELTAMATIC, ACTIVE MATRIX, MQ, CICS Transaction, HP LoadRunner 10.0, ORACLE, SQL DEVELOPER, SOAPUI, WINDOWS XP, HTML, MICROSOFT WORD, EXCEL, POWER POINT, OUTLOOK, VISIO, HYPERION BRIO & SQL.

QA LEAD / Sr. QA ANALYST

Confidential, Atlanta, GA

Responsibilities:

• Prepared Test Strategy for Test Plan.
• Identified and analyzed test conditions and test case scenarios.
• Written test case purpose and validation points for requirements.
• Reviewed Test Steps and Scenarios wif Architect, Dev Team and Client.
• Tested applications in Staging (CISCO) and Lab ( Confidential ) environments.
• Tested wif virtual devices in the Staging and physical devices in Lab - Singal Sources, Signal Sinks, ASI Routers, Clean Switches, Digital Amplifiers (Splitters) and Digital Content Monitors.
• Tested web based Order Portal Application dat interacts wif other Domain Managers - TBSM, IneoQuest PLM, ScheduAll and PP.
• Conducted daily review meetings wif QA and dev teams.
• Conducted weekly review meetings wif the Client.
• Managed project testing using HPs latest Application Lifecycle Management.
• Defects Management done using the native - Mantis application.

ENVIRONMENT: ORACLE JDBC, Prime Provisioning, TBSM, IneoQuest PLM, ScheduAll, SQL DEVELOPER, DB VISUALIZER, Weblogic, MICROSOFT OFFICE, VISIO, Oracle 11G R1, JavaScript, PL/SQL, PL/SQL based APIs, Share Point, Java based APIs, JSON, HP ALM, JQuery and Mantis.

SR. TEST ENGINEER

Confidential, Atlanta, GA

Responsibilities:

• Worked wif different Test Groups - onsite in Atlanta and offshore in New Delhi, India.
• Prepared Test Strategy for Test Plan.
• Identified and analyzed test conditions and test case scenarios.
• Prepared activities to be performed under different drops.
• Designed Requirements to Test Case Purpose Matrices.
• Prepared Requirements Traceability Matrices.
• Provisioned orders using Network Types: FTTN, FTTN-BP, FTTP-IP, GPON, RGPON, FTTC-EGPON, FTTP-EGPON, FTTC-RGPON, FTTP-GRPON, IPDSLAM (Central Office and Remote Terminal).
• Worked wif various Network DSLAM devices: 7330, 7340, 7342, 7450 & BLM1500s.
• Provisioned and tested various orders: Provide, Provide Amend, Provide Cancel, Change, Change Amend, Change Cancel, Unsolicited Port Change, Maintenance Port Change, Cease, Cease Amend, Cease Cancel - originated from OMS, GACS, RMBIS and Granite.
• Worked on various Wire centers and CLLIs.
• Sound noledge in the Workflow Provisioning, Activation and RG swapping.
• Performed review of test cases wif Developers and System Engineers as part of Express One Process Flow and ITUP Flows.
• Performed End-to-End Flow testing.
• Worked wif various Simulators for external interfaces.
• Verified/Compared results in database tables using DB Visualizer, Squirrel Client and SQL Developer.
• Performed Regression testing.
• Tested provisioning Single-play, Double-play and Triple-play products: Residential Gateways, CVOIP, HSIA and Video.
• Written Unix scripts and Verified back-end logs on UNIX boxes.
• Worked wif JMS (Java Messaging Service) Queues between various interfaces communication.
• Performed MMS testing of the application.
• Performed GUI testing and Nightly Batch processing testing.
• Performed Server bounces after builds and monitored Weblogic queues and servers.
• Performed testing the application on Web and WAP.
• Setup WAP and MMS settings on phone.
• Worked wif Field Support Staff on Production issues and resolved them.
• Developed automation for the front-end GUI application using Business Components in Quality Center.
• Tested the application in JBBOS extensively.
• Tested the application in Net Expert while communicating wif South Bound applications.
• Created automation flows, test cases and executed them.
• Supported System Integration Test (SIT/SIL) on 20 x 7 Support.
• Created and executed Performance Test Scenarios in HP Load Runner.
• Performed Stress testing in HP Load Runner.
• Analyzed and created Performance Test Reports.
• Performed Fully Operational Testing (FOT) in Production environment.
• Performed Defects management in Quality Center 10.00.

ENVIRONMENT: JBBOS, NETX, Websim Simulators, MERCURY QUICK TEST PROFESSIONAL 8.0, QUALITY CENTER 8, 9.2, ORACLE JDBC, SQL DEVELOPER, SQUIRREL CLIENT, DB VISUALIZER, SOAP SCOPE, WINDOWS XP, HTML, BEA Weblogic, MICROSOFT WORD, EXCEL, POWER POINT, OUTLOOK, VISIO, REQUISITE PRO, JAVA, SQL, UNIX, Shell Scripts, XML SPY, WINSCP.

LEAD test ENGINEER

Confidential, Atlanta, GA

Responsibilities:

• Prepared Test Strategy for Test Plan.
• Identified and analyzed test conditions and test case scenarios.
• Performed Web Services testing using HP LoadRunner’s VuGen.
• Executed test cases using HP Web Services protocol.
• Performed Regression testing.
• Tested WSDLs and their operations to confirm wif the requirements.
• Performed Regression and Load Tests for Services migrated from Active Matrix 1.0 to Active Matrix 2.1.
• Tested the WSDLs dat used MQ queues, Mainframe CICS transactions and fetched data from the Mainframe database.
• Certified Web Services for Loyalty Member, Loyalty Non-air Partner, Loyalty Airport Club Membership, Baggage Claim, SafeTrac Bag Message, Active Directory, FasTrak Baggage, Employee, Itinerary V2, Host Context, Omega Trip, Omega Auto Baggage, Phat-R Reissue, Omega Auto Check In, Baggage, BookingV2, Flight Information, Schedules Availability, Credit Card Passenger V2.
• Experienced in an agile development environment and SWAT teams.
• Experienced in HP Service Tests: Cross Script, Standard Compliance, SQL Injection and Boarder Testing.
• Currently working on Omega Phase 6 services and Delta.Com Innovation for both Delta.Com and American Express Membership Rewards Flight Finder.
• Worked wif Development team on Production issues and resolved them.
• Written, customized and executed VuGen Scripts for Load Testing.
• Executed and Monitored Controller Sessions while doing Baseline Testing, Max Testing and Strain Testing.
• Performed Performance/Load Testing of the above services using HP LoadRunner.
• Analyzed and prepared Reports for the Load Tests.
• Performed Defects management in Quality Center 9.2 & 10.00.
• Performed Load Test on 9.50.

ENVIRONMENT: ACTIVE MATRIX 2.1, MQ, CICS Transaction, Simulators, QUALITY CENTER 10.0, 9.1, Deltamatic Travelport, HP LoadRunner 9.0, 9.5, ORACLE, SQL DEVELOPER, MAINFRAME CICS, SQUIRREL CLIENT, SOAPUI, WINDOWS XP, HTML, MICROSOFT WORD, EXCEL, POWER POINT, OUTLOOK, VISIO, HYPERION BRIO & SQL.

SYSTEM TEST ENGINEER

Confidential, Atlanta, GA

Responsibilities:

• Prepared Test Strategy for Test Plan.
• Identified and analyzed test conditions and test case scenarios.
• Prepared activities to be performed under different drops.
• Designed Requirements to Test Case Purpose Matrices.
• Prepared Requirements Traceability Matrices.
• Provisioned orders using Network Types: FTTN, FTTN-BP, FTTP-IP, GPON, RGPON, FTTC-EGPON, FTTP-EGPON, FTTC-RGPON, FTTP-GRPON, IPDSLAM (Central Office and Remote Terminal).
• Worked wif various Network DSLAM devices: 7330, 7340, 7342, 7450 & BLM1500s.
• Provisioned and tested various orders: Provide, Provide Amend, Provide Cancel, Change, Change Amend, Change Cancel, Unsolicited Port Change, Maintenance Port Change, Cease, Cease Amend, Cease Cancel - originated from OMS, GACS, RMBIS and Granite.
• Worked on various Wire centers and CLLIs.
• Sound noledge in the Workflow Provisioning, Activation and RG swapping.
• Performed review of test cases wif Developers and System Engineers as part of Express One Process Flow and ITUP Flows.
• Performed End-to-End Flow testing.
• Worked wif various Simulators for external interfaces.
• Verified/Compared results in database tables using DB Visualizer, Squirrel Client and SQL Developer.
• Performed Regression testing.
• Tested provisioning Single-play, Double-play and Triple-play products: Residential Gateways, CVOIP, HSIA and Video.
• Written Unix scripts and Verified back-end logs on UNIX boxes.
• Worked wif JMS (Java Messaging Service) Queues between various interfaces communication.
• Performed MMS testing of the application.
• Performed GUI testing and Nightly Batch processing testing.
• Performed Server bounces after builds and monitored Weblogic queues and servers.
• Performed testing the application on Web and WAP.
• Setup WAP and MMS settings on phone.
• Worked wif Field Support Staff on Production issues and resolved them.
• Developed automation for the front-end GUI application using Business Components in Quality Center.
• Tested the application in JBBOS extensively.
• Tested the application in Net Expert while communicating wif South Bound applications.
• Created automation flows, test cases and executed them.
• Supported System Integration Test (SIT/SIL) on 20 x 7 Support.
• Performed Fully Operational Testing (FOT) in Production environment.
• Performed Defects management in Quality Center 9.2.

ENVIRONMENT: JBBOS, NETX, Websim Simulators, MERCURY QUICK TEST PROFESSIONAL 8.0, QUALITY CENTER 8, 9.2, ORACLE JDBC, SQL DEVELOPER, SQUIRREL CLIENT, DB VISUALIZER, SOAP SCOPE, WINDOWS XP, HTML, BEA Weblogic, MICROSOFT WORD, EXCEL, POWER POINT, OUTLOOK, VISIO, REQUISITE PRO, JAVA, SQL, UNIX, Shell Scripts, XML SPY, WINSCP.

PERFORMANCE TEST analyst

Confidential, Philadelphia, PA

RESPONSIBILITIES:

• Prepared Test Plan and Strategy.
• Identified test conditions and test case scenarios.
• Identified activities to be performed under different modules and prioritized them.
• Written and executed test cases for End-to-End testing to find out bench marks.
• Written test cases for testing the application by increasing load on system progressively.
• Written test cases for testing the application under continuous load over stretched periods Confidential the bench mark level.
• Written VuGen Scripts for test cases.
• Verified the application on WAP phones using MMS.
• Customized VuGen scripts by parameterization and correlation.
• Executed all above Load Test Scripts.
• Performed Web Services Load Testing to test SOAP requests.
• Created and executed Controller Scenarios.
• Scheduled test runs for automatic start and stop and monitored servers while load testing.
• Analyzed the load tests and prepared Reports both in Microsoft Word and HTML formats.
• Interacted wif team leaders and managers and suggested further steps.
• Suggested the hard ware needed for the application to run smoothly and to meet future demands.
• Conducted regular meetings wif Developers, QA, Architects, Administrators and hardware teams from time to time during planning and execution of the load tests.

ENVIRONMENT: MERCURY LOAD RUNNER 8.1.4, IIS, ASP.NET, VB, VBSCRIPT, Unix Shell Scripts, PERL Scripts, JAVASCRIPT, .NET, WINDOWS 2000, WINDOWS XP PRO, MICROSOFT WORD, EXCEL, POWER POINT, JAVA, PROJECT, OUTLOOK, DIGITAL WORKFLOW, LOTUS NOTES.

Sr. qa analyst

Confidential, Atlanta

RESPONSIBILITIES:

• Identified test conditions and test case scenarios.
• Identified activities to be performed under different builds and prioritized them.
• Written test cases for functional and performance testing.
• Developed Sanity scripts for various clients in QTP.
• Updated existing scripts for Regression testing in QTP.
• Used Mercury Quality Center for writing and executing Automated Test Scripts.
• Performed functional testing using Mercury Quick Test Pro (QTP).
• Identified test conditions dat need regression test.
• Written functions and sub-routines for various calls necessary.
• Developed a functional library in VBScript for use wif QTP.
• Developed performance test scripts for Mercury Load Runner.
• Updated load runner scripts by parameterization and correlation.
• Executed functional and performance Test Scripts.
• Verified/Compared results in SQL Server database tables.

ENVIRONMENT: MERCURY QUICK TEST PROFESSIONAL 8.0, QUALITY CENTER 8, AGILE Software Development Methodology, LOAD RUNNER 8.2, STAR TEAM, SQL Server, IIS, ASP.NET, VB, VBSCRIPT, JAVASCRIPT, .NET, WINDOWS 2000, WINDOWS XP PRO, MICROSOFT WORD, EXCEL, POWER POINT, JAVA.

TEST LEAD

Confidential, Atlanta

RESPONSIBILITIES:

• Attended Business meetings wif End Users.
• Assisted in Finalizing the ASD, prepared the Test Approach Document and prepared the Test Plan.
• Mapped business requirements wif use cases.
• Identified test conditions and mapped them wif business requirements.
• Identified activities to be performed under three different builds.
• Identified test conditions dat need regression test.
• Identified domains dat are associated wif each test condition in regards to Use Cases.
• Used Mercury Quality Center for overall Project Management.
• Used Test Case Generator and Carbon Test Harness to harness North-bound applications.
• Synchronized Doors requirements wif Mercury Quality Center and downloaded them from Doors.
• Prepared Test Plan, written test cases, moved them to Test Lab and executed in Quality Center.
• Opened new defects in Quality Center, retested and closed them.
• Verified results in Cramer Database using Cramer application.
• Verified results/logs in Unix box.
• Supported Near-Neighbor, User Appetence, Integration and Performance teams.
• Prepared a strategy for Defect management in Quality Center.
• Guided testers to write Test cases and testing methodologies.

ENVIRONMENT: MERCURY QUICK TEST PROFESSIONAL, Apache Tomcat Servers, QUALITY CENTER 8, WINDOWS XP PRO, MICROSOFT WORD, EXCEL, POWER POINT, JAVA, WEB LOGIC, CRAMER, DOORS, TEST CASE GENERATOR, CARBON TEST HARNESS & OFFLINE CLIENT.