SUMMARY

• A result oriented professional with over 7 years of experience as a software quality assurance analyst in Financial Industry and E - Business industry.
• Good experience in developing test scenarios, Requirement Traceability Matrix, test plan and test cases.
• Good understanding of Equity, Fixed Income Securities like Corporate Bonds, Municipal Bonds and Collateralized Bonds (MBS, ABS), Foreign Exchange, Stocks, Mutual Funds, Stocks, Options, Futures, Swaps, Strategic Currency.
• Excellent understanding with methodologies like RUP, Agile.
• Hands on experience in complete testing lifecycle.
• Have extensive experience in functional, regression, system integration (SIT), user acceptance (UAT), Load/Performance, security and browser compatibility testing.
• Excellent knowledge of RDBMS concepts and good experience in Stored Procedures, Cursors, triggers and Packages in Oracle9i/10g,11g.
• Profound in automating the manual testing processes, using automation testing tools.
• Expertise in performing Manual and Automated Regression Testing using QTP 10.
• Experience in coordinating with developers and Business Analyst during testing cycle to ensure quality of the product.
• Excellent verbal & written communication skills and presentation skills combined with interpersonal and a strong analytical skills.
• Organized weekly/daily calls with the clients, weekly/daily status meetings with the team and was responsible for meeting the project deadlines.

TECHNICAL SKILLS

Operating Systems: Windows /UNIX

Testing Tool: Load Runner, QTP, SoapUI

Defect Tracking Tool: Quality Center, Bugzilla, Clear Quest

Modeling Tools: MS Visio, Rational Rose

Modeling Languages: UML

Database Languages: Pl/Sql

Database Management Systems: Oracle 9i/10g,11g,SQL

Web Development: HTML, Java Script, XML, VB script, WSDL,OOPS Concept

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Quality Analyst

Responsibilities:

• Worked and participated in Agile framework .
• Reviewed and analyzed Business Requirements and Use cases to understand the functionality and to write test cases
• Prepared Test plan Document and implementing it in a project.
• Finding out the missing requirements, create a change request and process it in SDLC
• Provided support for all sort of production issues, testing issues.
• Reviewed FDD document to write a modular test cases and test scenarios.
• Control, monitor and report on progress and costs, identify potential difficulties, and highlight decision points for all assigned projects
• Performed Smoke test for every build deployed in QA2 and QA3 Environment
• Product Lead for Account Management Enhancements
• Preparing plan for estimating the number of resources and hours required for the task in the project.
• Handling Off-Shore Teams, their queries, Validating defects and assigning it to respective developers
• Created Requirement Traceability Matrix and Test Summary Report after every test cycle
• Reviewing Test cases written by Off-shores and doing preparation work prior to assigning task for them
• Performed Sanity Testing, Integration Testing, GUI Testing, Functional Testing, Regression Testing, System Integration Testing, User-Acceptance (UAT) and Performance testing.
• Actively participated Change Requirement Meeting and reviewed Change Request Documents and tracking all the change requests.
• Designed and implemented Automation Test Frameworks using QTP.
• Performed Smoke Testing for the application, using QTP 10.0.
• Customized the QTP Test as per the Test Case by using the VB-Script
• Imported and maintained existing manual test scripts and defects into Quality Center and Performed detailed script analysis to identify logical breakpoints in manual scripts.
• Prioritized, logged and reported defects using Quality Center.
• Conducted Functionality and Regression testing using QTP 10.0 during the various phases of the product development
• Customized the QTP Test as per the Test Case by using the VB-Script
• Organized, and managed test cases and defects effectively with Quality Center.
• Used Quality Centre as a repository for all of the testing efforts.
• Extensively performed sanity testing for each new build delivered.
• Determined and documented the nature and priority of defects occurred while testing and co-ordinate with the Business Analysts and development team to confirm the fixes.
• Researching the production issues that arise and doing a prep work and devising solution for testing.
• Solely handled testing all the fixes/patches for any production issues.
• Conducted back end testing using SQL queries and all back end functionalities starting from e-Ebiz application to MDM and then to Blue Pay after payment approval it goes to RRD and then to e-Biz .
• Validating Trans-notify sent by Blue Pay document and testing against the database for the amount paid/cancelled/reversed
• Performed manual, automated testing including functional, system and performance testing in all different Internet browsers (IE6/7/8, Fire Fox, chrome and Safari).
• Attending Defect review meetings,
• Preparation of Daily Status Reports( Test Summary Report, Traceability Matrix, Defect Summary Report)

Environment: Oracle 11g, Toad, Windows XP/2003/2007/Win 7, Java, VB Script, Quality Center,, UNIX, XML, Siebel CRM,QTP 10

Confidential, Woodbridge, NJ

Quality Analyst

Responsibilities:

• Tested Siebel CRM Sales Application, Contact, Employee, Account, Sub-Account, Family group, mailings etc.
• Performed data integration testing amongst the CRM Application and with all other integrated Application.
• Understanding Business Design Document to write the high level test plan
• Writing Test Case as per the Requirement and test plan
• Involved in Smoke Testing.
• Running test Scripts and logging Defects using Quality Center.
• Designed and implemented Automation Test Frameworks using QTP.
• Performed Smoke Testing for the application, using QTP 10.0.
• Customized the QTP Test as per the Test Case by using the VB-Script
• Running Batch process with shell Scripts for the processing and updating the records.
• Conducted Functionality and Regression testing using QTP 10.0 during the various phases of the product development
• Customized QTP Scripts with Parameterization, Check Points, Library Files, Regular expression etc
• Performed functional testing, Integration testing, GUI Testing.
• Preparation of User Manual for Centralized Mailing and conducting training for the End Users.
• Assisting Pilot Group for User Acceptance Testing, identifying test data and test cases as per the scenarios and Use Cases.
• Acted as a Production Support for Siebel CRM, Centralized Mailing tool and Hierarchy Maintenance Tool.
• Formulated Production Support Framework for ease of servicing the end users.
• Involved in User Support, Business Activities support, Technical infrastructure support, Gathering all the issues and formulating a workaround for the issues.
• Preparation of User Manual for Centralized Mailing and conducting training for the End Users
• Gathering all the issues and formulating the workaround.
• Validating the bugs as per the necessity and prioritizing them according to the severity retested if required.
• Conducted Daily bug review meeting assigning bug/defect to the developers.
• Participated QA team issue meetings and reviewed test plans and test scripts developed by QA team to make sure that all requirements has been covered in scripts and tested properly.
• Designed and developed test plans, traceability matrices, test cases and test scripts from requirements, use-cases, design documents and other project documentation.
• Involved in Test Planning like Identification and definition of Test Conditions, Test Scenarios and Test cases.
• Involved in Performance testing and prioritizing the module to be tested for the same.
• Tested the performance of Oracle 11g with the performance of Oracle 9i while upgrading Oracle.

Environment: Oracle 9i/11g, PLSQL Developer, Windows XP/2003/2007, Java, VB Script, Quality Center, ASP.NET,UNIX, XML, Siebel CRM, QTP 10.0

Confidential, New York, NY

Quality Analyst

Responsibilities:

• Reviewed and analyzed Business Requirements and Use cases to understand the functionality and to write test cases
• Created Requirement Traceability Matrix document and update them regularly.
• Developed a road map by understanding the business logic and User Requirements for Test execution.
• Coordinated and liaised with the Quality Assurance and User Acceptance Testing teams for defect tracking, created test cases.
• Extensively carried out User Acceptance testing (UAT) by closely working with end users and developers.
• Performed Sanity Testing, Integration Testing, GUI Testing, Functional Testing, Regression Testing, System Integration Testing, User-Acceptance (UAT) and Performance testing.
• Extensively executed SQL queries in Toad on Oracle database to establish data mappings and entity relationships between various tables.
• Actively participated Change Requirement Meeting and reviewed Change Request Documents.
• Organized, and managed test cases effectively with Quality Center.
• Used Quality Centre as a repository for all of the testing efforts.
• Extensively performed sanity testing for each new build delivered.
• Determined and documented the nature and priority of defects occurred while testing and co-ordinate with the development team to confirm the fixes.
• Conducted back end testing using SQL queries.
• Conducted formal team review meetings & produced daily progress report, Defect report to Project Managers.
• Coordinated Testing efforts with business analysts, users and developers.

Environment: Windows, Oracle 9i, Toad, Java, UNIX, QTP, Pl/Sql, Quality Center 10.0

Confidential, Phoenix, AZ

Quality Analyst

Responsibilities:

• Responsible for conducting Manual and assisting Automated testing at various phases of the project development.
• Did User Acceptance Testing and assisted in System and Integration Testing.
• Performed Functional, GUI, Regression, Smoke, Database Integrity, and Performance testing
• Prepared Test Data for positive and negative Test Scenarios as per application specifications and application requirements and wrote Test Plans.
• Used Quality Center as a repository for all of the testing efforts
• Tested different links for the user's in the site
• Created Traceability between Requirements and Test Cases using Quality Center
• Worked on conversion of manual integration tests into automated tests using QTP
• Tested and debugged QTP test scripts.
• Conducted load testing.
• Performed Integration testing, Build Verification testing, System testing manually.
• Conducted database integrity testing using SQL Queries on reporting functionality
• Tracked the defects using Quality Center and generated defect summary reports
• Involved in Production support and maintenance of the application .
• Conducted formal bug review meetings & Produced daily progress report to Test Lead and Project Manager

Environment: Windows,UNIX, Java, MS Project, MS Visio, Oracle10g,Quality Center, QTP 10.0, Toad

Confidential, NC

Quality Analyst

Responsibilities:

• Used Quality Center to define and manage Requirements
• Wrote Test cases and Test Scripts after reviewing the business requirement document and technical specifications.
• Executed the test cases and analyzed the test results
• Conducted Regression testing before and after the code conversion.
• Participated in Defect Review Meetings held periodically.
• Used for managing test execution and defect tracking
• Participated in Performance Testing using Load Runner.
• Performed Integration testing, Build Verification testing, System testing manually.
• Conducted database integrity testing using SQL Queries on reporting functionality
• Tracked the defects using Quality Center and generated defect summary reports
• Conducted formal bug review meetings & Produced daily progress report to Test Lead and Project Manager
• Assisted the Team Lead with daily QA tasks, attended project meetings, release meetings and QA status meetings.
• Did GUI testing: tested the screen navigation, graphics and hyperlinks, etc to make sure that these are established as the requirements required
• Involved in the documentation of training material of this application.

Environment: Windows, UNIX, SQL, and Java, Toad, Quality Center

Confidential

Quality Analyst

Responsibilities:

• Involved in project time line reviews, Requirement reviews and provided feedback on ambiguous requirements.
• Manually executed test scripts to validate functionality.
• Acted as a subject matter expert on products of mutual funds
• Performed back functional testing, integration testing, build verification testing and system testing.
• Use MS-Excel to develop test cases as per the requirements.
• Conducted Back end Testing using SQL and check entity relationship using Toad.
• Participated in conducting multiple training programs for system usage and prepared user manual.

Environment: Windows, Java, J2EE, Oracle 9i, Toad, Pl/Sql, MS Office

Confidential

Quality Analyst/Business Analyst

Responsibilities:

• Interacted with Project Sponsor, developers and end-users to formulate business requirements
• Involved in making memorandum, agreement documents with the vendors
• Involved in negotiating the terms and conditions with the vendors.
• Assisted in creating Entity Relationship Diagrams and executed SQL Queries on the database.
• Gathered detailed requirements for Testing from the Business Groups.
• Wrote and executed clear and concise support documentation such as test plans, test cases, test coverage matrices, and defect reports.
• Participated in Functional Testing, Integration Testing, and System Testing.
• Enhanced the load testing scripts by adding parameterization and correlation statements to pass the unique and valid data to the server
• Involved in meetings to identify the new structure and modify existing structure as and when necessary for the application under test

Environment: Windows, MS Office, Oracle 9i, Java, MS Visio, HTML, JavaScript