SUMMARY

• Around 7+ years of experience in software testing on different platforms and environments.
• Good experience in Quality Assurance Process to perform Functional, Integration, Regression, System, and User Acceptancetesting (UAT) during SDLC.
• Strong exposure and Experience in the Software Development Life Cycle (SDLC) and extensive experience with QA testing methodologies, procedures, processes, standards and activities.
• Experience in both Manual and Automation tools like QTP and Quality Center
• Extensive experience in back - end testing and writing SQL Queries.
• Good understanding of Business Knowledge.
• Ability to handle multiple projects simultaneously with a limited timeframe release cycle.
• Strong understanding of Agile and Waterfall Methodologies.
• Hands on experience for Defect tracking & defect management from the discovery of defects, submitting the defects with elaboration so that developers are able to recreate & provide the fix faster, retesting of the fixed defects & tracking the defect status in defect tracking tools till it is closed.
• Hands on experience in creating data files with valid and invalid records.
• Possess Good professional and analytical skills coupled with interpersonal, communication and self-organizing skills describing a committed team player.
• Quick learner, excellent communication skills and team player, ability to meet tight deadlines and work under pressure, highly committed to responsibilities and result-oriented.
• Experience in using Microsoft Word, Excel and Visio with ease.
• Excellent oral and written communication skills and good in Documenting user requirements, SOW (Statement of Work)
• Experience in User acceptance testing, alpha and beta testing.

TECHNICAL SKILLS

Testing tools: Quality Center, ALM, QTP, Load Runner, Toad, IBM RQM ( Rational Quality Manager) Jira, Bugzilla

Database: MS SQL

Operating System: Windows, Unix, Linux

Languages: SQL, VB Script, XML

Web Services: Soap UI, SOA services

Tools: Filezilla, Putty, Winscp

Microsoft Tools: MS word, Power point, Excel, Visio

Browsers: Internet explorer, Mozilla Firefox, Google Chrome, Safari

PROFESSIONAL EXPERIENCE

Confidential, California

Quality Analyst/Business Analyst

Responsibilities:

• Gathered business requirements, IT Design documents and prepared Test Plans for all assigned project releases.
• Coordinated with users to plan user acceptance testing.
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• After successful release of projects, developed automation scripts using QTP Executed test cases in Quality Centre and QTP.
• Ensure that all the test cases are updated in the Quality Center along with Master test plan
• Involved as part of automation team using QTP, developed test scripts.
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.
• Involved in Release support - Release to QA, involved in environment setup, testing the release process.
• Involved in Performance testing QA using Loadrunner .
• Involved in Backend Database testing using SQL.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.

Environment: QTP, Quality Centre, Jira, Agile Scrum, Sharepoint, MS Visio, MSSQL, Clojure code, MS Word, HTML 5

Confidential, California

Quality Analyst / Business Analyst

Responsibilities:

• Involved in the complete testing lifecycle spanning pre-testing phase, acceptance- testing phase and also in user acceptance testing.
• Understand the application and the current business process.
• Created Business Process Model (BPM) document using MS Visio
• Created SOW for the Project.
• Interacted with Multiple Departments and Teams to Gather the Application requirements to aid in defining Test cases.
• Involved in entering requirements, developing test plan tree, designing the test steps, writing test cases and running test scripts using Test Management Tool Quality Center
• Documented test cases and expected results
• Ensured the appropriate parties review and sign-off on test cases prior to test execution
• Exported test cases from Excel and requirements from MS Word to Quality Center
• Involved in smoke testing and System testing
• Tested manually the various navigation steps and basic functionality of the application.
• Created positive and negative testing scenarios and tested them manually.
• Conducted Functionality testing during various phases of the application.
• Performed database testing using SQL, executed various DDL and DML statements
• Regularly interacted with Developers to discuss various problems and issues
• Used QTP, VB Scripts to Automate Test cases.

Environment: C#.NET, MS SQL Server 2008/2000, XML, MS Word, MS Visio, QC 10.0, QTP

Confidential, Hoffman Estates, IL

Quality Analyst

Responsibilities:

• Assisted in the development and maintenance of Testing Procedures and adhere to all business processes.
• Provided assistance and consulting to Development and Product Support teams on project activities
• . Provided input and level of effort estimations to the QA Supervisor for developing work plans and schedules for Test Project activities
• Ability to work from functional specifications to write test plans
• .Performed Unit, Integration, Smoke, functional, Regression, and system testing.
• Enrolled members through online screens and 834 transactions.
• Tested the portal application to make sure the claims, members are loading to PowerMHS and Providers can check the member eligibility and claim status.
• Followed the HIPAA implementation guides for preparing the EDI files.
• Analyzed, developed, and managed test cases using Mercury Interactive test tools.
• Consulted with Development and Production Support to identify test data
• Properly diagnosed test results and documented product defects.
• Setup test environment and installed product releases and fixes.
• Executed test scripts and cases and initiate modifications if necessary.
• Provided daily test statuses on testing progress and issues.
• Actively participate in product and project team meetings
• Used Central Enrollment application to enroll the members for both Pharmacy and Medical Systems.
• Verified the process of bringing the data from Central Enrollment to Claims applications.
• Involved in testing of the Application manually and tested the design and functionality of the Application.
• Upload Manual test scripts into Test director for automation
• Participated in Walk through of test plans and test cases
• Involved in Data Migration by using TOAD
• Interacted with developers & various members of team to discuss and resolve defects and their priorities.
• Summarize test results in formal test analysis reports according to the Documentation standards.
• Interacting with Developers and Business Analyst regarding requirements, test scenarios, and defects

Environment: Java JDK 1.4, Oracle8i, HTML, JSP, Windows 2000, Solaris UNIX, COBOL, CICS, DB2, QMF, TSO/ISPF, Manual Testing, Test Directory, TOAD

Confidential

Quality Analyst

Responsibilities:

• Reviewed Requirements documents / User Stories.
• Tested Customer module, payment module
• Developed and executed test cases for transfer amount module
• Executed test cases on payment module, schedule module, add account module
• Developed Test plan and test cases for all the user stories.
• Prepared test data by executing SQL queries and Joins.
• Executed Test cases in Quality Center / ALM - Test Lab.
• Created Defects, reported defects and tracked
• Executed SQL queries to compare the data in database with GUI and web services.
• Developed RTM to trace the requirement with test case
• Involved in Functional testing, Regression testing, UAT, Smoke Testing, Integration testing.
• Involved in Browser compatibility testing.
• Generated reports for test case execution and defect status reports.
• Executed automation test scripts developed in QTP / UFT validated results.

Environment: Oracle, DB2, MS-Project, Visio, MSOffice Suite (Word, Excel, Access, PowerPoint, and Outlook), J2EE, Agile methodology, Rational Rose, Requisite Pro, Jira, TOAD

Confidential

Quality Analyst

Responsibilities:

• Created and designed test scenarios for the testing of software programs.
• Reviewed business & functional requirements, prepared test planning, test case/scripts and test environments for internal applications.
• Logged defects to resolve all technical issues, and determine the acceptable range for test results and performance during the each testing phase and fix the defects.
• Developed Test Objectives and Test Plans.
• Created manual Test Cases and Test Script
• Worked with developers to communicate regarding issues in the application.
• Coordinated the testing effort towards End-to-End testing to verify the proper functioning.

Environment: Windows 2000, MSSQL, Quality Center, MS Excel

Confidential

Quality Assurance Analyst

Responsibilities:

• Created and designed test scenarios for the testing of software programs.
• Reviewed business & functional requirements, prepared test planning, test case/scripts and test environments for internal applications.
• Logged defects and worked closely with the development & technical team to resolve all technical issues, and determine the acceptable range for test results and performance during the each testing phase and fix the defects.
• Prepared test process, training documents and summary reports for test quality and progress.
• Generated clear and detailed daily progress reports and documented all problems and issues in Share Point.

Environment: Oracle, Unix, Windows 7, SQL Server, MS Excel, Share Point