SUMMARY

• Around 10+ years experience in the Software industry with specialization in the area of software testing.
• Certified Scrum Master Professional with diversified IT experience in system analysis, design, development, writing technical documentation, QA Procedures and methodologies across projects and environments with onsite - offshore coordination.
• Worked as a QA Test Lead on numerous Banking & Capital Market Domain applications with medium sized teams for the past 5 years.
• Worked as a Scrum Master for Payment Processing Company with medium sized onshore - offshore teams.
• Strong in Analysis & critical evaluator of Business rules/functionality for designing Test Plans, Test Scripts and Test Cases. Ensuring quality through - out the project lifecycle by tailoring to agile methodologies (Scrum and Test Driven Development (TDD).
• Experience in executing Automation Scripts built in Selenium using Eclipse tool. Good knowledge of eTAF (Enterprise Test Automation Framework).
• Performed Leadership and Mentoring roles in creation and execution of QA testing processes, test strategies, test plans, defect tracking, test reports and documentation.
• Expertise in Manual/Automated Testing of Web based, Client/Server, Internet applications using Mercury Interactive, Automation Tools on Windows and UNIX platforms.
• Experience in preparing weekly status reports for senior management on teams work accomplishments, problems, progress, performance and training needs.
• Experience in preparing weekly status reports for the PMO group regarding project impediments, Resource Estimation and Resource Allocation.
• Extensive expertise in creating dashboard reports in Quality Center for reporting daily project status on requirements and defects.
• Extensive coordination with Developers, Business Analysts, SME (Subject Matter Experts) and Business Users to go over the CCR’s, Design Docs, requirements and defects.
• Exhaustive expertise in review and documentation of system test plans and specifications, creation and execution of test scripts, test scenarios, test cases and data sets, analysis and reporting of test results based on feature/requirement specifications.
• Expertise in preparing Test Plans and Business Assurance Strategy (BAS) Document. Expertise in STLC and SRLC and different phases of Testing.
• Extensively performed Functionality testing, Regression testing, Black Box testing, Client/Server testing, System testing, Integration testing, Security testing, Smoke testing, Configuration testing, GUI testing, User Acceptance testing (UAT) manually as well as by using Quick Test Professional (QTP) and also responsible for Traceability Matrix.
• Expertise in using defect tracking defect system, submitting the quality defects, raising the issues, changes, defects, resolving issues, enhancements using Quality Center ALM.
• Extensively involved in Database testing using SQL Queries to view the transactions for Client/Server testing. Good knowledge of Oracle, SQL Server Databases.
• Experience in executing Automation Scripts built in Selenium using Eclipse tool.
• Experience in Multi-browser (IE, Firefox, Chrome and Safari) testing.
• Experience in Mobile and Device (iOS and Android) testing from functional and usability perspective.
• Extensive experience in full Software Development Life Cycle (SDLC), from Requirement analysis to System Testing. Requirements, Test Plan Execution and Defect logging using Quality Center 9.2, 10, and Quality Center ALM 11.
• Energetic and self motivated team player. Proven ability to work in both independent and team environment.
• Dynamic IT professional with superior problem solving, analytical and presentation skills.

TECHNICAL SKILLS

HP Tools: Quick Test Professional 9.2 & 11.0, Quality Center 9.2, 10.0, 11.0 ALM and HP Service Manager

Bug Tracking Tools: Quality Center 9.2, 10.0 & 11.0 ALM / Test Director

Test Automation Tools: Quick Test Professional (QTP) and Selenium

Languages: C++, C, JAVA, Visual Basic, SQL

Scripting Languages: VB Script, Java Script, Shell Scripting

Databases: SQL Server, Oracle and MS Access 2003

Database Access Tools: MS SQL Server Management Studio 2008, TOAD 9.0 & 10.0, SQL Developer, Query Express

Command-line Interpretor: Take Command 9.0 &11.0, Command Prompt

Text Editors: ConText Editor, Notepad++, UltraEdit

Operating Systems: MS-DOS, Windows 95 / 98 / 2000 / NT / XP, UNIX and LINUX

Web Applications: HTML, DHTML, XML, ASP

Web Servers: Microsoft IIS, Apache Server

Protocols: TCP/IP, HTTP, FTP and HTTPS

Documentation Tools: MS Word, MS Excel, MS Power Point, MS Project, MS Visio, MS OneNote and Adobe Acrobat

Multimedia: Adobe Photoshop, MS FrontPage, Macromedia Flash Player

Other Tools: Advanced Replacement Tool, Microsoft Outlook, Eclipse (Development toolkit for selenium source code maintenance)

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

QA Lead/QA Specialist

Responsibilities:

• Attended various grooming sessions to analyze High-level requirement System Specifications and Design Documents to better understand the functionality.
• Provided story points during Sprint Planning meeting for user stories in Version One for each sprint.
• Attended Sprint Planning meetings, Demos, Retrospectives for each sprint.
• Attended daily 15 minutes Stand-up meetings within the team to discuss current progress and impediments
• Ensured that any impediments faced by the team are discussed, highlighted and get addressed towards resolution.
• Reviewed the user story list at the start of each sprint and ensured the Product Owners and other Stakeholders accept the user stories and coordinate with the offshore team.
• Prioritized the user stories and ensured the committed user stories get completed within the 2 week sprint time frame.
• Been responsible for Automation team activities and execution of Selenium scripts for regression through Eclipse.
• Executed Maintained Selenium scripts as per the changes in the functional test cases and coordinated with the automation team for the release test automation activity
• Coordinated with Tech Lead, Product Owner and BSA to finalize the Acceptance Criteria for the upcoming functionality.
• Involved in various internal and external design review meetings and Demos given by the developers.
• Participated in Sprint Planning meetings to review and shortlist the user stories for each upcoming SPRINT.
• Provided Level of Effort (LOE) to the Tech Lead and Scrum Master needed to test the upcoming changes.
• Provided estimates and create tasks for the various User Stories in Version One.
• Attended daily 15 minutes Stand-up meetings within the team to discuss current progress and impediments.
• Ensured that any impediments faced by the QE team are highlighted and get addressed towards resolution.
• Prepared the Detailed Test Plan/Release Level Test Strategy for every Production Release and get it approved by the Tech Lead and Product Owner as a part of team and also be involved in setting up the Test Environment.
• Prepared component checklists for verifying correctness for each build.
• Planned for the comprehensive testing strategy for the various modules by creating Test Scenarios, Test Scripts and Test Cases in HP ALM.
• Performed System testing and Integration testing for each 2 weeks SPRINT. Follow agile methodology norms to accomplish tasks for the SPRINT.
• Provided System Testing Sign-Off at the end of every System Testing during a sprint.
• Performed Smoke, Functional, Integration and Regression testing during different Cycles of the Release.
• Performed Positive, Negative and GUI testing on the application.
• Attended Defect Triage Review meetings with the Product Owners and Development Tech Leads to go over the validity and severity of a defect.
• Provided Beta Testing Sign-Off and final QE Testing Sign-Off to the QE Managers for every Production Release.
• Performed SOA/Web Services testing using SOAP UI.
• Created, execute and validate various XML files for testing application that use Web-Services.
• Involved in the testing of REST API services using SOAP UI for the Migration of 360 Accounts to CapitalOne.
• Executed various automation scripts developed for REST API in SOAP UI.
• Attended meetings with the Project Managers and Platform Owners to discuss project impediments and resources needed to complete the task.
• Conducted and attended Defect Triage Review meetings and Daily stand up meetings with the Product and Development Managers to go over the validity and severity of a defect.
• Familiarized and provided the team with the design documents, specifications, testing process, techniques and tools to support task performance.
• Provided necessary project related information to the team members to accomplish the set objectives within the given timeframe.
• Attended meetings with the PMO group to discuss project impediments, needed resources and issues/delays in completing the task.
• Attended/coordinated meetings with the Product group, Business Analyst and Development group to go over the CCR’s, requirements and defects.
• Provided technical assistance in identifying, and developing procedures that were cost and time effective and met business requirements at the same time.
• Prepared various design documents and specifications as per the business requirements.
• Engaged with Product owners and Business Analysts to go over the business requirements so as to convey any enhancements and/or necessary changes required for the application.
• Prepared Weekly Status Reports on teams work progress and accomplishments of team activities against the project plan.
• Prepared Weekly Status Reports for the PMO group regarding Resource Estimation and Resource Allocation.
• Prepared Dashboard reports in Quality Center for reporting daily project status on requirements and defects.
• Kept the Project Manager and Product Committee informed of task accomplishment, issues and status.
• Assured that the team addresses all relevant issues within the specifications and various standards.
• Served as a focal point to communicate and resolve issues with other teams.
• Coached, facilitated, solved work problems and participated in the work of the team.
• Observed training needs, assisted in team training and relayed training needs and requests to supervisor.
• Analyzed High-level requirement System Specifications, Business Requirements Documents and the data model, checking for system integrity and reliability of an application.
• Involved in Requirement Analysis, CCR’s and external design review meetings.
• Prepared the Detailed Designed Document and developed Test Plan/ Business Assurance Strategy (BAS) Document for the system as a part of team and also involved in setting up the Test Environment.
• Planned the comprehensive testing strategy for the various modules to develop test design products: Test Scenarios, Test Scripts and Test Cases Automated as well as Manual.
• Prepared component checklists for verifying correctness for each build.
• Performed Acceptance, Functional and Regression testing during different stages of the application developed in Java using Quick Test Professional (QTP).
• Performed User Acceptance Testing (UAT) for each release before release went into production.
• Tracked and Reported defects that were found during User Acceptance Testing (UAT) phase.
• Performed Mobile and Device (iOS and Android) testing from functional and usability perspective.
• Performed Positive, Negative, Transaction and GUI testing on the Application.
• Involved in inserting various Checkpoints to ensure test script’s reliability and validity.
• Wrote Test Cases, Test Scripts, and Test Steps for all the modules and stored in Quality Center.
• Identified software problems, wrote easy-to-follow bug reports, logged them into bug tracking database, monitored their progress and verified their fix using Quality Center.
• Extensively used SQL, /SQL*PLUS to do Database testing and validating the front-end values with back end of application.
• Validated various XML messages that were generated in BizTalk and stored in the SQL Server as per the specifications.
• Created, executed and validated various XML files for testing application that used Web-Services.
• Ran several commands in Take Command to execute and validate the XML files.
• Wrote various scripts in UNIX to automate the testing of XML files.
• Converted various flat files coming out of legacy systems into .csv files in Excel and then mapped the data in a format, which can be understood by the system.

Confidential, Buffalo, NY

QA Lead

Responsibilities:

• Provided project leadership, vision, and clear direction.
• Monitored and evaluated project performance against established goals.
• Overall in-charge of the OHCDM Projects to meet all the requirements of the Project/Contract.
• After every phase end, provided the actual data to Metrics group and analyze the results to understand the probability of meeting the goals. If any deviation found, take appropriate actions.
• Ensured client meets contractual obligations.
• Obtained client sign-off for deliverables.
• Managed project issues and risks.
• Ensured formal decision-making process for project critical decisions.
• Understood and monitor the scope of project and Statement of Work.
• Maintained Change Request Log; ensured effectiveness of change management activities.
• Obtained final sign-offs from the client; prepare closure report, archive project information, document and share lessons learned.
• Developed and monitored project plans and processes (timely, quality output, and within budget).
• Assured efficient resource utilization and profitability of project assigned including completing the roll off reports and requisitions for additional resources.
• Responsible for performance assessment, team building for team.
• Focused on managing information and associates, Responsible for information flow to proper areas.
• Involved in the Maintenance of the test data for the Business unit level Metric sheet.
• Involved in manual testing and Pre-Release testing of the modules of the application.
• Interacted with the clients over management issues.
• Defect management using Quality Center 9.2/9.0 and Access Customization for users.
• Prepared Weekly reports and sent them within the deadlines.
• Achieved the defect targets and calculating the metrics.

Confidential, NYC, NY

QA Specialist/QA Lead

Responsibilities:

• Overall in-charge of the Confidential enterprise projects to meet all the requirements of the Project/Contract.
• Established baseline requirements for the project with the Client and develop estimates.
• Responsible for planning and strategizingthe test project.
• Planned for all aspects of the project and review the project plan with the client.
• Tracked all aspects of the project - scope, schedule, effort, staff, SCM, risks, issues, defectsetc. Identify corrective and preventive actions if the project performance deviates from the plan. Re-plan the project accordingly.
• Responsible for overall management / facilitation of all types and levels of testing for each project. e.g.: Performance testing, Automation testing / IT (integration testing), ST (system testing), and UAT (user acceptance testing).
• Involved into Security testing of the modules of the application using HP QA Inspect.
• Worked with WebXM tool for sites scanned data.
• Ensured assignment of QL to project and plan QL activities.
• Ensured the quality of deliverables and maintain the records of Quality Assurance.
• Delivered agreed services/products to the client.
• Executed the project on schedule and within budget with a focus on quality.
• Worked as Team Lead for MS Public Websites, TIDE and DAO testing projects.
• Involved in Test Plan, Work estimation preparation for the various projects.
• Tested the websites in various OS/Browser combinations.
• Involved into Functional testing and Performance Calculations testing of the dynamic values displayed within TIDE the application.
• Performed User Acceptance Testing (UAT) for each release before release went into production.
• Tracked and Reported defects that were found during User Acceptance Testing (UAT) phase.
• Tested the various Microsoft, Google, Acrobat Products, Media Players and Browsers in DAO project.
• Involved into Functionality testing, Usability testing and Ad hoc Testing of the TIDE application.
• Regression Test Cases Creation and Execution.
• Logged the Defects in Quality Center 9.2.
• Tested the sites manually using the checklist, which includes broken links, broken Anchors, Missing images, Spelling errors and HTTP errors.
• Scanned the sites using WebXM automation tool by Watchfire.
• Logged the Defects in Quality Center 9.0.
• Involved in Functionality testing, Usability testing and Compatibility testing of the sites.
• Prepared the Weekly Reports using QTP.
• Involved in the SQA Champs team representing projects for the acquisition of CMMI certification of the company.
• Understood the Domain and the Product very well.
• Translated business requirements into test cases & set up Test Data.
• Executed Test Cases as mentioned in test plan and Ad hoc Testing.
• Performed testing referring to the Requirement Specification document and Guidelines.
• Performed Functional Hotfix and Big Fix testing.
• Reported and tracked defects and to adhere and enforce the security policies of the organization.

Confidential

QA Analyst

Responsibilities:

• Involved in Functional Testing of the application.
• Got the domain knowledge within a short duration.
• Defect management using Quality Center 9.0 and Access Customization for users.
• Prepared Weekly reports and sent them within the deadlines.
• Achieved the defect targets and calculating the metrics.
• Created Test cases for the different assigned modules within the project.
• Participated in identifying the Test scenarios.
• Executed Test Cases as per System Requirements.
• Peer Review of the Test Documentation.
• Performed Smoke Test cases on the released Software builds on various Operating Systems and Browsers.
• Logged the Defects into Quality Center and tracking them to closure after Regression Testing.
• Executed the Test cases from Mercury Quality Center.
• Understood the requirements, functional specifications of the application.
• Performed User Acceptance Testing (UAT) for each release before release went into production.
• Tracked and Reported defects that were found during User Acceptance Testing (UAT) phase.