Senior Software Test Engineer Resume

SUMMARY:

Strong education and training in electronic/software engineering
Thirty three years progressive experience in High Tech/Telecommunications industry
Highly skilled in hardware/software testing and development
Ability to interpret protocols, technical standards and practices
Effective and efficient in team projects and high pressure environments

TECHNICAL SKILLS:

Computer Languages and Systems: C, PERL, C SHELL, SQL, PASCAL, BASIC, 6800 6805 6809 68000 , ASSEMBLY, UNIX, DOS, WINDOWS, NT, VAX, VMS, MICROSOFT OFFICE SUITE

PROFESSIONAL EXPERIENCE:

Confidential

Senior Software Test Engineer

Responsibilities:

Project management, technical lead, technical knowledge transfer, test execution, test estimation, new test development, test maintenance, test reporting, process documentation, peer training, implemented automated project report generation system for senior management, setup test database/test management process, setup audio quality testing, setup access timing testing, performed measurement system analysis, proposed mobility test system, tested new mobility system and setup screen room for mobility testing

Test Automation Engineer

Confidential

Responsibilities:

Validated software load for customers.
Involved testing of features including ISDN, Centrex, Hunt groups, call processsing and
Interconnection Standards.
Managed the Switching Test Lab.

Software Delivery Engineer

Confidential

Responsibilities:

Performed loadbuild, updated/verified customer translations switching database, verified call processing and voice features purchased by customer prior to delivery, installed new software on customer premises in a “live” switching environment, developed software tools to improve process

Loadbuild Technical Support

Confidential

Responsibilities:

Created, maintained tools, performed loadbuilds, managed disk space, debugged loadbuild/designer tools problems, provided technical support to loadbuild team.
Created a tool to reduce effort required for loadbuild with the goal of making loadbuild completely automated.
Wrote database programs to generate reports for Customer Service Division
Managed Canadian DMS Software Delivery Bulletin and Notice Database
Performed various types of software upgrades for the NT40 and DMS family of processors including ONP's, retrofits, hardware extensions and complex data removals
Provided pager support to customers & NT personal for the above software upgrades
Performed pre - checks to ensure successful completion of software upgrades
Trouble shooted DMS problems in"live"switching offices within a controlled emergency environment
Developed software to generate, record and prepare meter pulse reports for European market
Developed a new motel package to lengthen the product life cycle
Modified existing code for System Programming, SMDR, Call Processing, Toll Restriction and RPASS
Designed, built and tested a bar coding system to improve inventory control Teamwork/Communication
Maintain test cases, develop new test cases, support test team, support management
Expand scope of testing to include audio quality and Access Timing
Create tools for reporting test metrics to management
Open/track service request to resolve DMS software/hardware/tool and documentation issues
Create "workarounds" to flag problem issues and provide temporary solutions until service requests are resolved
Train and support new team members and customers
Chairperson/Coordinator for weekly software delivery conference call with major customers and internal departments
Test new BCS software and write reports to upper management
Test & Introduce new software tools to Software Delivery Group
Submitted a proposal outlining System Administration/Maintenance requirements for a new
Wrote software, documented and presented toll restriction software to Product Management
Presented a proposal for a new LCD telephone set
Worked with other engineers testing, troubleshooting and debugging software

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