SUMMARY

• Confidential is an experienced consultant with three years of experience in System Integration (SI) practice at Confidential and has more than 10 years of cumulative consulting experience. Confidential ’s consulting experience is focused on delivering operational and customer experience excellence for Private and Public sector clients. Confidential has worked with C and D level executives of Financial institutions and in the Health industry.
• Confidential areas of expertise include: Program Management, Business Function Process, Testing, Technology Planning and Strategy, Management of Critical Technology Centers, and Technology Process Modelling & Optimization. Confidential has successfully managed several aspects of Testing on a large scale SI project which includes System Integration Testing, User Acceptance Testing, Performance Testing and Testing Automation. He has hands on experience with several full life cycle implementations (SDLC) of Custom solutions.

PROFESSIONAL EXPERIENCE

Confidential

Testing Manager

Responsibilities:

• Organized and managed System Integration Testing (SIT), Performance Testing, User Acceptance Testing(UAT) and Testing Automation efforts for three major releases.
• Evaluated risks for requirements management, business processes, testing processes, and change requests.
• Managed testing effort across four work streams with the team of 27 testers and three test leads. Responsible for client deliverables including Test Plan and Test Results reports, planning and execution of SIT test scripts, and tracking and reporting on testing progress and risks.
• Coordinated UAT testing effort with client’s team. This involved designing UAT test strategy, facilitating UAT defect triage meetings and managing expectations with client.
• Led Performance Testing effort for online application and batch interfaces. Type of tests included: Baseline Tests, Load Tests, Stress Tests and Endurance Tests. Responsible for creating Performance Test Plan, Oversee development and execution of Performance test scripts using Rational Performance Tester (RPT).
• Led the Automation testing effort for online applications i.e. Consumer Portal and Worker Portal. Responsible for Automation work plan, assessment and procurement of automation tool, designing automation strategy and oversee the development of Automation scripts using Qualatia. Testing automation effort received several accolades from client.

Test Lead

Confidential

Responsibilities:

• Developed Test Strategy and Test Plan for managing System Integration Test (SIT) and User Acceptance Test (UAT). Test Plan included details on Types of Tests, Test Approach, Test Cycles, Resourcing, Entry & Exit criteria and Reporting.
• Led the team of 11 testers to design 1000+ SIT test scenarios and test scripts. This effort involved facilitating workshops, client review sessions and client sign - off of test scenarios and test scripts.
• Supported the Testing management processes and assisted in configuring Testing Management tools JIRA and Jama Contour to manage and track testing effort.
• Coordinated UAT testing effort with client’s team. This involved designing UAT test strategy and facilitating UAT defect triage meetings.
• Reviewed and shared testing reports with clients and answered all project questions and concerns. These reports provided testing progress overview and highlighted risks. Daily Project reports were detailed tactical reports to highlight problem areas and to prioritize defect fixes.

Technical Environment: JAMA Contour, JIRA, HP Fortify, IBM Rational Performance Tester

Confidential

Senior Technology Consultant

Responsibilities:

• Responsible for reviewing, inspecting, analyzing, and making recommendations regarding selected deliverables prepared by Department of Technology, Management and Budget and Department of Human Serveries in support of Michigan Statewide Automated Child Welfare Information System (MISACWiS) project.
• Architected and implemented agile QA processes and practices, including defect and test management.
• Engaged and worked with the Department of Technology, Management and Budget leveraged services quality team to develop of Michigan Statewide Automated Child Welfare Information System quality plan.
• Led and supervised team of 10 testers who developed test scenarios for different modules in MiSACWiS.
• Incorporate project quality and testing deliverables into the MISACWIS project Plan or SEM repository.
• Involved in designing and developing Test Scenario/Test Cases/Test steps for various Business Services/methods covering both positive and negative testing requirements.
• Planned and managed Test Plan using Rational Quality Manager. Developed test cases to test functionality and interface of the application.
• Reviewed weekly User Acceptance Testing (UAT) status reports submitted by the DDI vendor.

Technical Environment: Rational Quality Manager, MS Visio & Atlassian suite of tools

Confidential

Senior Technology Consultant

Responsibilities:

• Involved in preparing test plans based on Business Requirements Document (BRD)
• Developed the test cases to test functionality, interface of the application.
• From the detailed use cases, create manual & automated test cases for Mobile App, web applications and web services.
• Tests were planned and managed using Quality Center 10.0.
• Used Quality center to store all testing results and metrics.
• Conducted Functional, Integration, System, Regression, Performance, and Black Box Testing.
• Used SQL to perform data integrity test.
• To retrieve the data from various Tables and to test the database, wrote SQL Queries.
• Conducted Regression testing on various builds of the application.
• Gathered valid test data for the execution of System test scripts.
• Wrote Functions for testing customer and billing data with database and validating the conditions.
• Prepared test data for the AUT as per the specifications of BRD.
• Bugs reporting on bug tracking tool & updating the status of the bugs.
• Involved in regular discussions with developers regarding defects.
• Performed Cross Browser Testing using Netscape Navigator and Internet Explorer.
• Participated actively in the team meetings with the Developers for fixing the bugs.
• Involved in End-to-End testing of the Mobile Applications.
• Attending the client calls to gather project testing requirement.
• •Involved in Gap Analysis Testing, Sanity/Smoke testing, Integration testing, Porting Testing, Localization Testing(Repository Testing), Branding Testing, Regression Testing.
• Testing all the other functionalities which a PC version of the respective messenger have like Blocking/Unblocking a customer, Adding, deleting a customer, Display of the groups etc.
• Involved in the User Acceptance Testing to make sure that the application should work according to the client requirements.

Environment: MS SQL Server 2005/2000, VB Script, J2EE, HTML, SQL, Java Script, Quality Center 10.0.

Confidential, VA

Sr. QA Analyst

Responsibilities:

• Participated in Code Review and JAD Sessions.
• Involved in Requirements gathering and Technical documentation.
• Worked in Donors Record and Underwriting Module.
• Involved in the creation of Requirement Document based and Test procedure development.
• Prepared the Test Plan, Test Development and Test Execution.
• Created the Test Cases on various forms of the application.
• Performed Positive Testing and Negative Testing.
• Identified the database tables for defining the queries and defined datasets for report generation.
• Developed Reports in QC 9.2 using Excel Report Generator.
• Involved in Deployment of Reports on Report server.
• Developed SQL queries to check the database automatically and checking the data integrity in accordance with business standards of the company.
• Used TOAD for SQL Server to write SQL queries for validating constraints, indexes.
• Responsible to send the Data Warehouse Quality report to the QA manger on weekly basis for Caliber data mart.
• Hands on experience in collecting several metrics and come up with corrective measure to be presented to senior management.
• Worked with offsite team model; coordinate my own efforts with team members in the off- site team.
• Provided weekly status report to the Project Manager and discuss issues related to quality and deadlines.
• Involved in Migration of QC 9.2 to QC 10.
• Involved in UAT, Regression and Unit Testing.
• Developed Monthly Donor Check Report for Smart Client.
• Preparing the Unit Test Plan (UTP), Unit test cases (UTC) based on each module changes.
• Member of Release management and Change management teams.

Environment: Windows 2003 Advanced Server, XML, VB Script, J2EE, HTML, SQL, Java Script, Toad, MS SQL Server 2008, QC 9.2.

Confidential, Silver Spring, MD

QA Analyst

Responsibilities:

• Analysis of Business and System Requirements.
• Created test cases in Quality center and mapped the test cases with requirements.
• Executed the test cases in test lab in quality center and logged the defects in QC
• Involved in setting up the test bed for the following test runs.
• Installed the required patches to fix the compatibility issues.
• Developed Test Plans, Test Cases, & Verification Test Scripts.
• Performed functional regression test using QTP.
• Developed the QTP frame work by using descriptive programming, functions and procedures.
• Ramp down virtual users to determine if the system has any memory leaks.
• Prepared weekly status reports showing the issues to be resolved in MS excel.
• Conducted focused audits (on specific process areas/practices) in as necessary.
• Guided project managers on quality and process framework, helped to identify areas of improvements.
• Involved in writing SQL queries to check data integrity.
• Performed User Acceptance Testing in the final phase of software development process to check the functionality of the software.
• Participated in the team meetings to discuss the issues arising out of testing.

Environment: Windows 2003, MS SQL Server 2000, VB Script, J2EE, HTML, SQL, Java Script, Quality Center 9.2, QTP.

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• Understanding of Requirements and converting them into Test scenarios
• Analyzed the Business Requirements and Vendor’s Base product.
• Writing the Test Cases according to Requirements and use cases.
• Execution of Test Case according to Requirements acceptance criteria.
• Involved in conducting Functionality testing, Integration testing, Regression testing and User Acceptance testing (UAT).
• Provided analysis and insight to QA Team in defects and bugs tracking using Quality Center.
• Involved in Testing of Crystal Reports and SSRS Reports.
• Involved in DB Testing on SQL Server and Oracle.
• Close interaction with the user and helped them understand the system.
• Open and Track the Defects and assign to Developers and Business people.
• Create Test Plan and Release Notes for all builds and fixing delivery from Dev Team.

Environment: SQL Server 2000, 2005, XML, MS Project, MS Access 2000 & Windows 2000 platform, MS Share Point, VB Script, J2EE, HTML, SQL, Java Scrip, Quality Center 8.0.

Confidential, Jersey City, NJ

QA Tester

Responsibilities:

• Review & analyze the Business Requirements and Functional Specifications.
• Prepared Test cases based on Use case scenarios.
• Involved in Functional testing and executing test cases manually.
• Performed Functional and Regression testing manually.
• Involved in different phases of testing such as System Integration, Negative testing, End-to-End and back end testing
• Managed defect detection, defect reporting and tracking
• Executed more than 1400 test cases and reported the bugs in Test Director
• Participated in test reviews and defect report meetings periodically
• Updated the Test scenarios according to new business rules and specifications
• Documented all problems / issues to be resolved and reported progress on problem resolution to QA Lead

Environment: Windows 2003, MS SQL Server 2000, VB Script, J2EE, HTML, SQL, Java Script, Test Director.

TECHNICAL SKILLS

Testing tools: RQM, JAMA, JIRA, Quality Center, Quick Test Professional (QTP), Load Runner,WinRunner & Test Director.

Operating Systems: Windows 98/NT, Windows 2000/2003/XP, UNIX, LINUX, IBM Mainframe

Programming Languages: C#, ASP.NET, VB 6, HTML, XML.

Database: SQL server 2000/2005/2008, MS Access, Oracle.

Reporting Tools: MS Access, Excel, MS SQL Server Reporting Services 2000/2005, Crystal reports.

Test Strategies: Integration, System, Regression, User-Acceptance, Black Box & etc.

Methodologies: Business Analysis, Object-Oriented (Use Case) Analysis, Database Design and Normalization, Data Modeling.

GUI Tools: Visual Basic 6.0/5.0, Visual Studio .Net 2008 (Vb.Net, ASP.Net), TOAD, SQL