SUMMARY

• 9+ years’ experience in Software QA Testing, including SAP/ABAP Development for Client - Server applications
• Extensive working experience on Functionality Testing, Regression Testing, Integration Testing, System Testing, Performance Testing, and End-to-End UAT testing
• In-depth exposure of end-to-end Telecom domain, including Telecom Service Delivery Management System, customer care portal & self-service portals along with knowledge of Ordering, Provisioning, Networking & Billing
• Experience in Agile and Waterfall methodologies, IBM Mainframe, WebSphere & Sterling OMS application
• Expertise in Test Planning, Test Design, Test Scenarios Identification, Test Execution, Writing & Executing Test Cases, Risk Analysis and Defect Tracking, including reporting, verifying, updating, and closure of defects
• Experience in Test Management and Defect Tracking Tools like HP Quality Centre (ALM Quality Centre)
• Sound exposure in Testing IVR and Mobile Application Testing on Android Mobile Devices & Emulators
• Experience in working with various relational databases like SQL, Oracle
• Deft at testing new applications and existing applications enhancement throughout development/product lifecycle
• Hands on experience in Onsite & Offshore coordination with clear understanding of business rules
• Deft at working independently, multi-tasking & delegating responsibilities; lead team & work as part of the team
• Strong Communication and Interpersonal skills to maintain TEMPeffective work relationships with all levels of personnel

TECHNICAL SKILLS

Test Management Tools: HP ALM Quality Center, Test Director

Data Bases: Oracle 8, MYSQL

ERP: SAP ECC 6.0, SAP R/3 (4.7 C, 4.6 C)

Cross Applications: ALE, IDOC, RFC

User Interface: Menu Painter, Screen Painter, ALV Grid

Version Control: Visual Source Safe, Share Point

Environment: AS400, Mainframe, Java/WebSphere

Languages: C, C++, ABAP/4

Operating Systems: Windows 98, 2000, XP, UNIX, iOS, Android

PROFESSIONAL EXPERIENCE

Sr. Test Engineer

Confidential, Huston, TX

Responsibilities:

• Part of OLAM Test team, validate Credit screening check using IBM Sterling CRM application for customers
• Responsible for Analyzing the Business, Technical requirements, keeping track of the new requirements and preparing the Requirement traceability matrix (RTM) document and Test Packages.
• Responsible for preparing high level test planning, detailed level test planning per business requirements for Sterling CRM, T-Space (Self Service Portal) & CSR (Customer Care Portal) & maintain test data management
• Responsible for providing Risk analysis report to the higher management
• Involved in Functional testing, Regression testing and End to End testing of T-Space & CSR
• Prepared and executed Test Cases on different OS for T-Sapce mobile applications on iPhone, iPAD and Android platforms with Browser Compatibility testing
• Maintain requirements, test cases, test data, test results and bugs using HP ALM Quality Centre
• Involved in preparing, reviewing, peer-reviewing & updating test cases - Regression, End to End & UAT testing.
• Coordinating with different application teams for any kind of issues escalation and testing support.
• Maintaining Execution status report on daily basis.
• Follow Defect Management process and report Defects in ALM Quality Centre
• Attended issue meetings and halped in figuring out about same with respective team.
• Proactively defined and monitored project issues and risks and developed mitigation plans.
• Provided training support and presentations to all project members whenever required.

Environment: Windows, iOS, Android, HP ALM Quality Center, Oracle, Mainframe, Java.

Lead Manual Test Engineer

Confidential, Walnut Creek, CA

Responsibilities:

• Involved in various releases in End-to End, Regression and Functional testing.
• Estimated project by analyzing Requirement and Solution approach as End to End Testing and UAT prospective
• Provided Test Estimates for the new build pushed into UAT/ORT environment
• Prepared Requirement Traceability Matrix (RTM) document and Test Packages
• Prepared test plan, test data and secured the environment for End to End and UAT testing prior to the testing.
• Reviewed and signed off all the deliverables from Business Stakeholders
• Coordinated with different engineering, product support team for product related issue escalation, data setup
• Validated Connectivity between WebSphere Commerce and Sterling OMS application
• Validated overall functionality of Sterling Order management system and WebSphere Commerce
• Monitored the deliverables and execution timelines actively
• Provided support to the testing team during execution with expertise knowledge
• Created modules and prepared test cases in ALM Quality Centre, linked with corresponding Requirements.
• Coordinated with different application teams for any kind of issue escalation, data setup
• Handled defect logging & tracking in defect management tool ALM QC; provided impact analysis of defects
• Tracked and reported upon testing activities, testing results, test case coverage, defect discovered & status
• Prepared the EOD status report for all the execution track and send it to leadership
• Provided successful test results along with application screen shot to Stakeholders for approval & signoff
• Documented, implemented, monitored, & enforced all processes & procedures as per organizational standards

Environment: Windows, iOS, Android, HP ALM Quality Centre, SQL, WebSphere.

Test Engineer

Confidential, Phoenix AZ

Responsibilities:

• Managed all requirements in Quality Centre based on the releases and mapped to corresponding test cases
• Performed acceptance, functional, regression, integration, database, compatibility and system testing
• Involved in all phases of Bug Life Cycle by finding, validating & reporting bugs into Quality Center
• Reported bugs as e-mail notifications to developers & escalated issues to respective development team members
• Coordinated with the team to obtain the status (development on defects) and deliverables
• Ensured to meet expectations on time despite intense pressure and aggressive timelines
• Exported test case from EXCEL to Quality center and generated documents and reports
• Documented the tests performed, and updated the test results in detailed test case report
• Revised test scripts as needed to meet new and changing specifications
• Analyzed requirement specs and developed test strategy, test plans, test cases, test scripts, test summary reports for manual testing based on user requirements
• Prepared system requirement documents, use cases for Black Box Testing - Functional, System, regression, GUI and Usability testing

Environment: Quality Center, .Net 4.5, ASP.Net, C#, SQL Server 2008 R2/2012

QA Mobile Engineer

Confidential, San Ramon, CA

Responsibilities:

• Validated functionality of applications and Website in compatible Cell Phones (iPhone, iPod, Android, BlackBerry etc.) such as SOL FOOD, Parking Ticket Hassle, KICKBACK, CertTracker, noTice, PAN AM 73, Footfeed, ScoLanova, 123Downloadme.com, RUDY, & Mojuix
• Served as Test Lead & SPOC at Onsite location; involved in System level & functional testing of applications
• Analysed Business & Technical Requirements and kept track of the new requirements and CRs
• Prepared Test Strategy & Test Plan and involved in the Project Requirements Estimation
• Collaborated with team in activities like preparing HLTCs & DTCs, and overview activities like Meeting Minutes & Call Log creation/consolidation etc.
• Prepared & executed detailed test cases for mobile applications on iPhone, Blackberry & Android platforms
• Coordinated for issue escalation, data setup, defect tracking, and defect logging in Defect Management Tool
• Tracked & reported on testing activities, testing results, test case coverage, defect discovered & their status
• Documented, Implemented, Monitored, & Enforced all processes & procedures as per organization standard

Functional Tester

Confidential

Responsibilities:

• Involved in Test Planning, Regression testing of modules and communicating technical issues with remote team; also handled performance tuning, monitoring, and troubleshooting of Web based applications
• Participated in the review of Test Strategy, Business Rules and Business Requirement
• Prepared Test Plan and Data Request for different Applications/Modules
• Tracked & reported on Test Results, Test Case coverage, Defect discovered and their status
• Reported Defects in Quality Centre 8.4 and provided workaround for issues faced
• Prepared HLTCs (High Level Test Cases) & participated in review of HLTCs (Peer & External) Issue Log reports
• Prepared DTCs (Detail Test Cases) and participated in review of DTCs (Peer & External) Issue Log reports
• Prepared DTCs and participated in review of DTCs (Peer & External) Issue Log reports.

SAP Tester

Confidential

Responsibilities:

• Analyzed FI/CO, SD, PM Module implementation and wrote Test Plan formulation for SAP implementation
• Created documentation for the conceptual design as per the Testing requirement and implementation
• Developed & employed both White-Box & Black-Box Testing Methodologies for entire System Testing
• Involved with the developers in conducting Unit Testing of the application, Functional Testing of implementation and GUI Testing for the Look & Feel of the forms
• Involved in the Test Plan of every conceivable bug detection processes like Positive/Negative & Boundary Condition Testing Techniques to detect, log & fix the same.
• Involved in database testing for data population & correctness of data; wrote SQL statements to test the same
• Conducted test for the Business Rules as per the responsibilities in SAP Implementation; analyzed Billing and scheduling of business process and wrote test plan for SAP R/3 Implementation
• Handled Financial & Logistics Modules test plan writing & execution of business process of SAP implementation
• Conducted Integration Test for the FI/CO, SD, PM Module with other module implementation
• Validated the data migration from Legacy system to the SAP R/3 Implementation
• Reported Bugs encountered during the test using Test Director.
• Prepared test plan for each module of SAP R/3 implementation and involved in Regression Testing for SAP R/3
• Wrote user defined functions to handle Data pool migration & repetitive navigation of SAP R/3 implementation
• Wrote performance Test Plan for the performance test of every business process of implementation
• Developed Context sensitive scripts for every business process navigation
• Analyzed the result files and migrated result data to Excel sheet.

Environment: Win 2000, SAP R/3 release 4.6C, Solution Manager, QuickTest R/3, Load Runner, Test Director