SUMMARY

• 6+ years of experience in Information Technology Industry as a Software Quality Assurance Specialist covering a wide range of systems developed on a variety of platforms.
• ISTQB (International SoftwareTesting Qualification Board) certified Tester for Foundation Level.
• Proficient in Requirements Analysis; Test design and Test plan development; Writing and executing test cases;
• Experience with full Software Development Life Cycle (SDLC) and Test Life Cycle (STLC)
• Experienced in Manual and Automated QA testing of Client/Server, Web applications.
• Extensive experience with Manual testing and Proficient in using Test Director (Quality Center)
• Experience in testing Finance, Insurance and Banking areas.
• Expertise in tracking and reporting defects in Quality Center, Clear Quest and Jack track.
• Extensive experience in Black box, Functional, Integration, System, UAT and Performance testing.
• Ability to efficiently track defects to resolution; report and communicate test status to project stakeholders
• Proficient in using Quality center to effectively manage various phases in Testing Life Cycle.
• Ability to perform effectively in both waterfall and agile implementations; Flexible and Innovative to meet the objectives for simple to complex applications in aggressively planned release schedules.
• Excellent Oral and Written skills; Documentation skills; Results Analysis and Reporting skills; System Integration Testing, Interface Testing, User Acceptance Testing and Implementation Testing.
• Experience with testing Mainframes based applications.
• Experience in using Quick Test Professional (QTP) for automating the Web based applications.
• Updated SQL queries to accommodate test data for Regression test suite.
• Created and executed test scenarios using Verification (positive) and Validation (Negative) test data.
• Inserted check points, Transaction points, Synchronization point, iterative (For, While, etc) and conditional Statements (If and Case) in QTP scripts while editing them
• Good knowledge of SQL and relational databases Oracle, MySQL; Ability to write complex queries and perform backend testing.
• Highly motivated resourceful team player with strong analytical and communication skills.
• Ability to effectively and professionally interact with people at all levels of management.
• Worked to meet deadlines and managed multiple work/project activities in parallel.

TECHNICAL SKILLS

Testing Tools: Rational Reqpro, Clear Quest, Quality Center/Test Director 8.0 / 7.6 / 7.0i,QTP, LoadRunner 7.2, Winrunner7.6, Apache Jmeter 2.3.1, Selenium.

Operating Systems: UNIX, Windows XP.

Methodologies: Object Oriented Methodology, Agile Software Development and Scrum.

Application Servers: BEA WebLogic 8.1.

RDBMS: Oracle 8i, 9i, 10g

Scripting: UNIX Shell scripting, Perl

Version Control: Rational Clearcase

Languages: SQL, PL/SQL, Java, J2EE, HTML, XML, Visual Basic, COBOL, JCL

Software Applications: MS Office, Visio, TOAD, SOAP UI, TCP/IP,HTTP, SOAP

PROFESSIONAL EXPERIENCE

Confidential

Systems/QA Analyst

Responsibilities:

• Participated in Business Analysis, Requirement Analysis and Data Analysis and study of functional specifications for the enhancement of existing functionality, participated in design, business requirement meetings and test reviews, as well as team meetings.
• Wrote test cases and test plan to facilitate testing order management functionality.
• Executed the test cases to validate applications/components as a part of End - to-End testing.
• Developed test plans and test specifications, set up and execute manual tests, evaluate test cases with dev team, team leads to make sure that all requirements are covered under testing and report test results and log defects.
• Install, configure, administer and upgrade applications, software in the test environment, supported operating systems, databases, and application servers.
• Responsible for System Testing, Regression Testing, User Acceptance.
• Developed detailed Test Plans and Test Cases in Excel sheet and uploaded them to Quality Center using addins and executed them.
• Keyed in the account numbers according to the standard format and include them in the test scripts.
• Executed CM Batch Job after keying in the account numbers.
• Created the input datasets according to test criteria
• Validated output datasets
• Running SQL queries, testing triggers, procedures and comparing SQL results with Application results.
• Investigated Software defects and interacted with Analysts, Developers to resolve technical issues.
• Tracked the defects using Mercury Interactive Quality Center.
• Maintained Test log for reporting defects and monitored the resolution of defects.

Environment: COBOL, IMS, DB2, FILEAID, JCL, QC.

Confidential

Systems/QA Analyst

Responsibilities:

• Worked with Subject Matter Experts in developing detailed Business Scenarios from which test cases will be derived.
• Analyze identified business scenarios and build supporting test cases: from Dev String’s Test Cases or Build from Scratch.
• Analyzed Test Cases with the appropriate Business Analyst: verified correct input attributes: verified valid data values: calculated expected results; and validated SIM paths.
• Reviewed and validated Test Cases prior to test execution.
• Developed test plan; Wrote and executed test cases.
• Extracted the accounts with respect to the test scripts.
• Verified the presence of the transactions of extracted account numbers in the existing file.
• Created the transaction file by modifying the existing file with respect to the requirements.
• Executed batch Jobs to update the Financial Database.
• Executed Test scripts and raised defects by associating them to the requirements in QC.
• Participated in test meetings to ensure all issues are addressed and resolved.
• Participated in Daily, Weekly Status meetings, Net meetings, Training Classes, and Cross Trainings.
• Performed Smoke testing and Regression testing for hot fixes released during Integration Testing phase.
• Performed user acceptance testing (UAT) with development, testing and business management teams for production signoff.

Environment: COBOL, IMS, DB2, FILEAID, JCL, QC.

Confidential

Systems/QA Analyst

Responsibilities:

• Worked with Business team in developing detailed Business Scenarios.
• Analyzed identified business scenarios and build supporting test cases, test scripts.
• Involved in review sessions for Project planning, Requirements Analysis, Scope, Design, Testing, and Implementation process and Contributed in defining Testing scope, estimates for execution phase.
• Created System Requirements from Business requirements.
• Created Analysis and Design documents for development efforts.
• Acted as a liaison between business team and development team.
• Involved in post implementation testing to ensure propagation of the new code in the production environment.
• Involved in testing Web Services to facilitate customer facing applications; validated SOAP messages between various components.
• Prepared mock data sets for performance testing, and worked with DBAs for data imports, exports among TEST, UAT and Integration environments.
• Data Driven tests using QTP to verify database values to ensure login transaction accuracy and database integrity.
• Represented test team in communication with development, business, PM teams and responsible for Defect Confirmation, Tracking, Resolution, Closing and sign-off for release to higher environments.
• Executed test cases, test scripts in lieu with project and release plans.
• Performed Testing and Validation of HTML/JSP forms including layout, navigation, buttons and other form elements.
• Developed SQL Queries to validate Actual test results against expected test results.
• Used Rational ClearQuest to track and manage the defects and enhancements. Generated reports/metrics to review and analyze in Defect/Change review board meetings.
• Worked with Developers, Business Team, Infrastructure (DBAs and System administrators) teams. And Project management team to find and implement defect fixes and on-top-adjustments.
• Performed user acceptance testing (UAT) with development, testing and business management teams for production signoff.
• Used Selenium to perform cross-browser testing of user interfaces.
• Performed multitasking in different modules like egateway and IBI.
• Participated in 24x7 Integration-testing calls.

Environment: SOAP, Web Services, Rational ReqPro, ClearQuest, TestDirector (Quality Center), Selenium, UNIX, Oracle 9i/10g,QTP, SQL, MS Excel, MS Project, MS PowerPoint, Toad, MS-Visio, Rational ClearCase, WIN NT/2000

Confidential

Systems/QA Analyst

Responsibilities:

• Worked with Business team in developing detailed Business Scenarios from which test cases will be derived.
• Created System Requirements from Business requirements.
• Created Analysis and Design documents for development efforts.
• Acted as a liaison between business team and development team.
• Involved in post implementation testing to ensure propagation of the new code in the production environment.
• Reviewed and validated Test Cases prior to test execution.
• Developed and executed Testcases to validate communication between various webservices including SOAP messages.
• Automated and executed Regression Test Suite, Responsible for accepting the environments for testing and Sign-off for the release to higher environments.
• Prepared mock data sets for performance testing, and worked with DBAs for data imports, exports among TEST, UAT and Integration environments.
• Managed trouble tickets and service requests using Remedy, ClearQuest and coordinated test environment set-up and maintenance with Infrastructure (Unix, DBA, Configuration Management, Application server admins).
• Represented test team in communication with development, business, PM teams and responsible for Defect Confirmation, Tracking, Resolution, Closing and sign-off for release to higher environments.
• Compiled test results into a business friendly format.
• Participate in Line of Business SME test result review and validation work sessions.
• Assist in variances and defect identification (ClearQuest) and analysis.
• Used Selenium to perform cross-browser testing of user interfaces.
• Participated in test meetings to ensure all issues are addressed and resolved.
• Participated in Daily, Weekly Status meetings, Net meetings, Training Classes, and Cross Trainings.
• Developed test scripts in Perl for the Sanilty test and Regression test suite
• Performed Smoke testing and Regression testing for hot fixes released during Integration Testing phase.
• Performed user acceptance testing (UAT) with development, testing and business management teams for production signoff.
• Performed multitasking in different modules like GRD (Get Risk Decision), EPO (Eligible Product Option), Score Cards, GCS (Global Credit Service), Pricing. EO (Enterprise Origination) Calculations.
• Performed in both Front End and Back end Testing.

Environment: SOAP, WebServices, Rational ReqPro TestDirector (Quality Center), UNIX, Oracle 9i/10g, Java, PL/SQL, MS-Visio, Perl, Tomcat 4.0, WinRunner, Selenium, Rational ClearQuest, Ms-Office, TOAD.

Confidential 

Systems/QA Analyst

Responsibilities:

• Participated in Business Analysis, Requirement Analysis and Data Analysis and study of functional specifications for the enhancement of existing functionality, participated in design, business requirement meetings and test reviews, as well as team meetings.
• Wrote test cases and test plan for webservices to facilitate testing order management functionality.
• Executed the test cases to validate SOAP messages between applications/components as a part of End-to-End testing.
• Developed test plans and test specifications, set up and execute manual tests, evaluate test cases with dev and application POCs, team leads to make sure that all requirements are covered under testing and report test results and log defects.
• Install, configure, administer and upgrade applications, software in the test environment, supported operating systems, databases, application servers and other third party software.
• Responsible for System Testing, Co-op testing, Regression Testing, User Acceptance and E2E Testing.
• Developed detailed Test Plans and Test Cases in Excel sheet and uploaded them to Quality Center using addins and executed them.
• Worked as a liaison between Development team and testing team.
• Investigated Software defects and interacted with Analysts, Developers to resolve technical issues.
• Tracked the defects using Mercury Interactive Quality Center.
• Involved in Performance testing QA using Loadrunner 7.2
• Developed Test Summary Reports and participated in GO / NO-GO meetings
• Good knowledge and working experience of all Confidential in house applications Intradapro, Activation Manager, Translations Provisioning Systems, Total Circuit and Order Management System (TCOMS) for engg circuits, Portfolio GUI for order provisioning, Casper (Consolidated Access Shared Trunk Parameter) for maintaining Shared Trunk Groups, NOES, PROV, LRDS, CSALT, ONESTOP (All address validation systems), TNRV, NRM (Number Resourcing Management), TPS (Translations Provisioning System), EI (External Interface), Neustar, CAMEO for access optimization, IASA and Starweb.
• Tested web services module; validated SOAP messages b/w interfaces.
• Verified networking logs
• Good knowledge and working experience on OSS database.
• Worked on all Major releases, Stand Alone Releases of Confidential Business.
• Worked on Order provisioning for local and long distance projects of Confidential Business, which includes SIP Ebonding, SIP portfolio GUI and Intradapro, starting from order keying to end user installation, passing thru all Confidential systems.

Environment: HTTP, SOAP, SOAP UI, Web Services, .NET, Unix, Mainframes, Quality Center 9.0, LoadRunner 7.2, TOAD 9.5, QTP, Jboss, Weblogic, XML and MS Office Suite.