SUMMARY

• Over 7 years of experience in STLC & QA Life cycle and involved in analysis, requirements gathering design, defect tracking and Quality Assurance of Web based applications, Client - server applications in Financial, Insurance, Healthcare domain.
• Well versed with complete Software Testing Life Cycle (STLC) process with expertise in Planning, Documentation, Scheduling, Design, Testing, Implementation & Maintenance of applications and assessment, reporting and quality improvement to ensure that the process is of the type and quality needed and expected by the client/customer.
• Experience in Quality Assurance, with solid expertise in testing software applications on Microsoft, java platforms using Manual and Automation tools.
• Extensive experience with solid expertise in testing software applications on Microsoft, java platforms using Manual and Automation tools - Mercury Tools (Quick Test Pro, and Quality Center ).
• Manage the testing activities to increase the effectiveness and efficiency of the testing process.
• Strategize plan schedule and coordinate testing to meet delivery dates and commitments.
• Manage the test defect tracking resolution and retesting cycles and ensuring the issues are properly tracked from discovery to closure using Quality Center.
• Write test plans, test scripts and scenarios for functional and regression testing.
• Evaluate test results and maintain an issue tracking database to provide feedback to the development team.
• Work experience with PCI & EDI transactions in Healthcare Project (834, 835, 837) - CDHP.
• Hands-on experience with System Testing, Functionality Testing, Stress Testing, Compatibility, usability, Unit Testing, Integration Testing, Regression Testing, GUI Testing, Black box, White Box, Back End and Front End Testing.
• Extensive experience in creating test data for User Acceptance Testing (UAT).
• Performed Database verification testing using Oracle and SQL Server databases.
• Strong communication, problem-solving, organizing and planning skills, with ability to work independently or in a team environment. High attention to detail, self-motivated. Excellent trouble shooter, strong drives to exceed customer expectations.

TECHNICAL SKILLS

Testing Tool: Load Runner, Quick Test Pro, Rational Team Test

Test Reporting Tool: Quality Center, Test Director, Rational Clear Quest

Operating System: Windows Family, UNIX, LINUX

Database: Oracle, MS SQL Server 2005/2008, MS Access, DB2, TOAD

Testing Language: VB Scripting

Programming Language: C, C++, SQL, Java/J2EE

Web Technology: JSP, XML, HTML

EDI Transactions: 834/835/837 HIPAA transactions

Other: MS Office (Word, Excel, PowerPoint),HIPAA, EDI, Soap UI, HL7, MMIS (Medicaid Management Information System),ETL

PROFESSIONAL EXPERIENCE

Confidential, NV

Lead QA

Responsibilities:

• Involved in creating, planning and implementing test cases based on software requirements, user input and technical understanding.
• Developed and executed testing strategies and test cases. Trained and lead the QA Team. Co-ordinated the Functional and Automation Teams.
• Responsible for leading the test management activities, initiated technical discussions with developers, organized script review meetings, defect review meetings and followed up with development to get the defects resolved.
• Generate and update the key business stakeholders with clear, concise reports regarding product quality and performance and provides recommendations to facilitate product readiness decisions
• Conducted functional, system, regression test to establish the software capability and reliability.
• Involved in reproducing, investigating and debugging software issues in co ordination with the development team and functional users of the system by writing clear steps to reproduce.
• Documented and reported test outcomes/defects by collecting, analyzing, interpreting and summarizing data to the development team with clear and concise instructions to reproduce the defects.
• Created requirements to test traceability matrix.
• Created and validated test data for functional components of software applications.
• Design, development of Automation Test scripts using reusable actions and functions.
• Created and performed data driven tests for checking positive and negative test scenarios using automation tool by using test data provided.
• Worked extensively in developing test scripts using Data Driven Framework and also used Com object to connect Excel using scripting.
• Created and maintained System and Automation Test plans. Performed Functional, Regression, System Integration testing.
• Test Management and defect reporting using Quality Center.
• Export requirements, test cases into the Quality center, run manual and automation test cases from test lab and log defects from defect module.
• Used HL7 as a communication protocol for data exchange.
• Involved in full test life cycle and good understanding of the software development process.
• Collaborated with Project management on tasks related to the planning, scheduling and Coordination of testing activities.

Environment: ASP.NET, Quick Test Professional, Quality Center, SoapUI,HL7,SQL,MS-Word, Ms-Excel, MS Visio.

Confidential, TX

QA Analyst

Responsibilities:

• Involved in the regression testing of the Loan Path application.
• Prepared Test plan & Test cases based on the business requirements.
• Conditioned and prepared regression test data to meet the testing requirements in SIT and UAT.
• Keyed the data to create Business Loan applications in the test environments. Data was keyed in to test several queuing functionalities (Pending, Approved, Decline etc).
• Data Validation of source and target system.
• Validated the application statuses per the Business Requirements.
• Validated the Loan Path application to ensure that the system is correctly generating the loan related documents (Loan Application, Terms and Conditions, Letters etc) with the correct names, addresses, interest, late fees etc.
• Performed the Back End testing to ensure data consistency on front end by Writing and executing SQL queries
• Executed SQL scripts Database to validate data which flows to the end user with the actual data in the Database
• Created system documentation for the new testers.
• Worked with Offshore team to coordinate the assignment of the test defects.
• Used Quality Center for Defect Management.
• Performed manual and Automation testing for all different kinds of test cases.
• Used QTP as functional testing tool and developed and executed the Test script.
• Developed automated test scripts usingQTPto perform Functional and Regression testing
• Developed test scripts usingVB scriptlanguage.
• Designed, developed test cases and coded automation scripts to test end-to-end applications as per Business Requirements and complex features of the application

Environment: J2EE, TSO/ISPF, Oracle, DB2, PL/SQL, Internet Explorer, ETL, QTP,VB Script, Quality Center.

Confidential, FL

QA Analyst

Responsibilities:

• Involved in analyzing system design specifications and developed Test plans, Test Scenarios and Test Cases to cover overall quality assurance testing.
• Worked closely with development and business team to understand requirements and Business process and defined issue resolution with functional and technical teams.
• Involved in scheduling and participation of weekly status, requirement analysis, functional specification (functional and technical teams) review meetings.
• Ensured on time test deliverables as per schedule by generating defect Status reports, Test status reports at the end of each Functional, System and Integration test phases.
• Responsible for mapping the Business requirements with the test conditions and test conditions to the test cases in order to check for all the requirements are analyzed and converted into the test cases.
• Execution of Automation test suites using Quality Center.
• Export requirements, test cases into the Quality center, run manual and automation test cases from test lab and log defects from defect module.
• Executed various SQL Queries to perform the backend testing.
• Created and maintained System and Automation Test plans. Performed Smoke, Functional, Regression, System Integration testing.
• Design, development of Automation Test scripts using reusable actions and functions.
• Created and performed data driven tests for checking positive and negative test scenarios using automation tool by using test data provided.

Environment: Quick Test Pro, WindowXP, MS Visio., DB2, JAVA, Windows 2008, Windows 2003, Standard or Enterprise Edition (32-bit), SQL Server 2000, MS-Word, Ms-Excel.

Confidential, NYC

Systems Analyst

Responsibilities:

• Evaluated, modified and enhanced the existing quality methods and processes according to Agile methodology
• Maintained QA lab standards, documentation review assisted in establishing and maintaining best practices for QA
• Implemented the whole life cycle of QA methodology starting from planning, capturing, creating, executing reporting and tracking the defects using Quality Center.
• Also, tested different functionality of the application like Intro page, Driver info, Vehicle info, Claims, Quote summary page, billing info and Policy confirmation
• Used Health Level 7 (HL7) as a communication protocol among different applications and for data exchange
• Wrote and enhanced test cases and test scripts to meet new functional requirements as per the new business requirements for ETL process verifications as well.
• Used UNIX shell scripts for monitoring the servers during testing sessions.
• Analyzed the business requirements as per the HIPPA rules and regulations.
• Worked on HIPAA Transactions and Code Sets Standards according to the test scenarios such as 834, 837/835 transactions.
• Processed EDI files such as FSA deposit file, Group load process, Incoming 834, enrollment process, Outgoing 834, which produces an outgoing enrollment file for all groups or selected groups. This file is used for enrollment validation or synchronization with the master of enrollment.
• Responsible for full HIPPA compliance lifecycle from GAP analysis, Mapping, Implementation and Testing for processing of Medicaid Claims. Worked on Edi Transactions: 835/837 to identify key data set elements for designated record set. Interacted with Claims, Payments and Enrollment hence analyzing and documenting related business process.
• Adhered data transition of the payment and remittance advice as per the EDI standard 835.
• Conducted System, Integration, Performance, Load and Regression testing using Load Runner automated test scripts.
• Performed Sanity and Smoke testing on the application.
• Performed User Acceptance Testing (UAT) with business users
• Analyzed test results using reports and graphs generated in Quality Center
• Troubleshoot new releases issues. Worked with Release management to ensure a smooth turnover to operations and production support
• Participated in various meetings meant for enhancement and modifications of applications, following client request

Environment: Windows XP, ASP.NET,SQL, Quality Center, UNIX, HIPPA, EDI, Load Runner,HL7,Oracle 9i, TOAD.

Confidential

QA Analyst

Responsibilities:

• Participated in SME meetings to gather the requirements.
• Coordinated with Development Manager for defect resolution.
• Responsible for setting up User Acceptance tests at the client site and trained the users about the system.
• Documented and tracked test scripts, test results, test analysis, and reported the defects using Quality Center and assisted the higher levels of management in analysis of risks and issues in project releases.
• Create Test scenarios, Test Plans and Test cases.
• Prepared the Test Status Reports on daily and weekly basis.
• Performed different tests like Function, System, Regression and backend Database testing.
• Maintained good communication with the Onsite and Offshore team members.
• Run the SQL queries to fetch test data and backend (database) testing to validate the data using TOAD tool.
• Maintaining Traceability Matrix between the functional requirements and the test scripts developed and application theories and new concepts.
• Report the defects to development team and re-verify the defects when it’s fixed, also need to update the status in HP Quality Center.
• Performed Test Case Review, Execution and walk troughs.
• Tested on Various Operating Systems and on different browsers for Compliance.
• Mapping the requirements to the test cases through Quality Center.
• Used Agile test methodology as there are frequent requirement changes for this project.

Environment: TOAD, Java, SQL, Windows XP, HP Quality Center, Agile Methodology.

Confidential

Test Analyst

Responsibilities:

• Testing the application according to requirements.
• Involved inIntegration testing, and system testing
• Create reports for tracking defects or issues in the code.
• Used Pre-Execution checklist to verify that the environment is ready for testing.
• Documented the successful or unsuccessful completion of each test case in the Test Director script Repository.
• Verify Actual results against Business Requirement to ensure accuracy
• Regression Testing for Search Engine of portal to enable users to search information on the tables and fields and tables in the database.
• Investigate any discrepancies between the requirements and the application.

Environment: C, web logic, oracle, Forms, Reports, Manual Testing, SQL, PL\SQL.