SUMMARY

• Over 8+ years of professional experience in Information Technology with extensive skills in Software Testing, Integration Testing, Functional Testing, Regression Testing, System Testing, Performance Testing, Software Design, Development, and Quality Analysis.
• Extensive experience with Software Development Life Cycle(SDLC) and Software Testing Life Cycle(STLC).
• Good domain experience in the field of Telecom and Payroll(HCM) Domain.
• Complete understanding of QA methodologies. Expertise and experience in performing different kinds of testing like Black Box Testing, Smoke Testing, Sanity Testing, Functional Testing, Regression Testing, System Testing, Integration Testing, GUI Testing, Exploratory Testing, Browser Compatibility Testing.
• Attended walkthroughs, scrum standups and meetings involving various leads from Development, QA and Technical Support teams.
• Proficient in documenting Test Plans and creating Test Cases on the basis of product release features, client requirements gathering.
• Extensively involved in Back - end Testing using SQL and PL/SQL statements for data manipulation
• Skilled working with different Operating systems like Windows & UNIX
• Extensively used SOAP UI to test web services and writing the devices in Billing system inventory using Web services
• Actively participated in monthly UAT Sessions with End users and generated the Action Item Documents and prioritize them in the Monthly Iteration Cycles.
• Flexible and fast learner; quickly becomes proficient with new technologies as required.
• Effective communication skills and record for coordination between globally located teams.
• Proficient in the use of Quality Center for Test Planning, Test Execution & Defect Tracking.

TECHNICAL SKILLS

Testing Tools: Quality Center, Clear Quest, Bugzilla

Languages: Java, SQL, VB Script

Database: Oracle9i, TOAD, SQL Server 2000 & DB2

GUI: SAP GUI

Packages: MS Word, MS Excel, MS Power Point

Operating Systems: Windows NT/XP/Vista/2000, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Alpharetta, GA

QA Analyst

Responsibilities:

• CreatedScenario Test scripts for all the ESS/MSS serviceswhich explains End to End process for different countries in Americas’ region.
• Performed workflow testing for approval of time management applications.
• Created the Test data for all the scenarios in the portal and in the Backed SAP system and attached the same with test scripts.
• Created and reviewed the quality assurance plans and Integration test scripts to ensure all requirements have been met.
• Performedintegration testing workto ensure that new functionality or enhancements do not adversely affect existing functionality.
• Performed System, Regression, Compatibility, User Interface testing
• Worked on testing the ESS/MSS global template and make sure that applications are language compatible.
• Mentor Junior QAs in the team through process demos and one - to - one discussions
• Prepared Traceability Matrix to show the test coverage requirement vs. Test scripts.
• Defect Reporting, Analyzing, Tracking and Report Generation in CRM.

Environment: SAP Netweaver, Webdynrpo Java, SAP

Confidential, MO

QA Analyst

Responsibilities:

• Involved in different phases of Software Development Life Cycle (SDLC).
• Worked with different groups as part of gathering the test data specifications for setting up the E2E test environment for multiple applications.
• Created Manual test cases using use cases and prepared Regression Test suites.
• Wrote test cases based on the use case scenarios provided by business users for Charters retail portal Bundle Builder business functionality and tested the whole module.
• Tested the security and enrollment functionality of My Account module in detail.
• Actively participated in the detailed Design Reviews, Test plan reviews, Defect reviews and daily test review meetings.
• Tested the complete functionality of Employee maintenance module developed in Oracle JDE, for different scenarios like employer, contractor & outsourcer by writing test cases.
• Extensively used Quality Center 11 to log the Defects in Defect tab and to manage the Test Scripts in Test Plan Tab and Test Run Status in Test Lab.
• Expertise in writing SQL queries likes Select statements and Joins on PL/SQL Developer to test the wireless usage in the back end systems.
• Active role in participating trouble shooting the defects and Bug fixes
• Well used QC to manage & map the requirements to Test Cases and also generate Daily defect reports and Daily status reports.
• Extensively used SOAP UI to test web services and writing the devices in Billing system inventory using Web services.
• Coordinated with business team and facilitated for successful completion of UAT.
• Actively participated in monthly UAT Sessions and provided input for Action Item Documents to prioritize them in the Monthly Iteration Cycles.

Environment: Quality Center 11, SOAP UI, C#.Net, ASP.Net, MS-Office 2003/07, HTML, Oracle 9/10, SQL 2005, Windows NT /XP

Confidential, Oaks, PA

QA Analyst

Responsibilities:

• Evaluate Employee Benefit and monthly pricing reports.
• Perform the principal evaluation, reconciliation, and accrual maintenance of Employee Benefit accounts.
• Analyzing Business requirements, functional requirements and other development documents. Research, identify, and reconcile discrepancies.
• Validated changes made by the development.

Confidential

Manual Tester

Responsibilities:

• Involved in Preparing Test cases based on SRS document
• Extensively performed Manual Testing process to ensure the quality of the software
• Executed Test Cases and verified actual results against expected results
• Performed User Interface Testing, Functional Testing, Regression Testing
• Involved in bug reporting process using Bug Tracking Tool
• Attending project status and review meetings

Confidential

Manual Tester

Responsibilities:

• Involved in Preparing and Executing Test cases
• Performed Smoke and Browser Compatibility Testing
• Involved in reviewing bugs
• Defect Reporting in BugZilla
• Performed regression testing
• Performed performance testing
• Performed Ad hoc testing

Environment: J2EE, JSP and Oracle

Confidential

Trainee Manual Tester

Responsibilities:

• Performed Smoke and Browser Compatibility Testing
• Involved in Executing Test cases
• Defect Reporting
• Performed Ad hoc testing