SUMMARY

• 7+ years of solid IT experience providing Quality Analysis and business specification design working in large global financial companies participating in all phases of SDLC.
• Highly experienced in designing and developing Use Cases, Activity Diagrams, Sequence Diagrams, OOD, and project reporting using Visio, assessing business processes and requirements with over 6 years of experience.
• Adept at project documentation using MS Project, preparing and executing Test Plan, Test Scripts and Test Case document for System Testing, System Integration Testing and User Acceptance Testing (UAT) based on functional and technical specifications, and performing system and workflow analysis.
• Expert in creating and developing project plans/schedules, managing resources, gathering business requirements and translating them to technical requirements, gathering and analyzing functional specifications, conducting status meetings and reporting, identifying problems and dealing with business owners and users to identify resolutions for issues identified with over 6 years of expertise.
• Worked for a financial company providing support to the global operations control change management following key Software Development Life Cycle SDLC/SOX Project Stages to ensure quality of work effort and ability to report on key mile stones for various methodologies.
• Liaised with developers, business users and control teams for requirement implementation, reconciliation delivery and timely escalation of issues to avoid delays and other project activities.
• Extensive Testing experience using Mercury Interactive Testing Tools Quality Center (QC)/ ALM, Quick Test Professional (QTP).
• Experience executing Functional, Regression, Performance, Stress, Black Box testing of Client - Server and Web-based applications.
• Experience writing SQL queries for back-end testing.
• Equipped with strong analytical and problem solving skills, keen to details, flexible, accountable and an advocate for creating a team atmosphere.
• Excellent communication, presentation and interpersonal skills with the ability to work with employees at all levels of the organization.

TECHNICAL SKILLS

Technologies: C#, ASP. Net (Web Forms, Windows Forms, WPF, WCF, XML, Web Services), ADO.NET, JavaScript, CSS, Ajax, JQuery, IIS

Operating Systems: Windows 95/98/NT/2000/XP

Databases: MS Access, SQL Server 2000, SQL Server 2005, SQL Server 2008, Oracle 10/11g

Tools: Visual Studio.NET, SVN, Visual Source Safe 6.0, Team server foundation, MS Visio, MS Project

Web Tools: XML, HTML, DHTML

Reporting Tools: Crystal Reports, SSRS, Business Intelligence

Bug tracking tools: ALM 12.0/ Quality Center 10.0 Rational ClearQuest 7.0/7.1, Rational Requisite Pro 7.1, Rational Robot 7.0, Bugzilla, JIRA.

PROFESSIONAL EXPERIENCE

Confidential, New York City, NY

Quality Assurance Analyst

Responsibilities:

• Analyzed system specifications and business requirements.
• Involved in creating detailed Test Plan, developed plan, coordinated, and monitored project levels of performance and activities to ensure project completion.
• Created user requirements document for companywide reports by communicating with end users and developers.
• Managed a multilevel responsibility matrix providing senior leaders with a thoroughly operative report management and problem-solving platform for the creation of crucial financial reports.
• Involved in gathering business requirements from the end users and management
• Worked directly with developers, Project Manager and business contacts to produce Test Scripts and Test Conditions.
• Followed established formats and procedures, created new formats, as well as researched, created, edited technical and business data documents.
• Reviewed test cases written by team and made modification for better execution of test cases.
• Responsible for providing primary leadership in designing, leading, and directing all aspects of UAT Testing Reviewed success of functional, regression and end-to-end testing done by the team.
• Assisted in the training effort for educating the end users with the new system and how it affects the report format and structured by creating training manuals.
• Utilized Microsoft Project and Visio for documentation and reporting purposes.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using Visio.
• Responsible for setting up weekly meeting and walkthrough’s for testing updates and to detect bottlenecks and devise a plan to handling the bottlenecks.
• Worked with various IT groups to update status weekly on testing status in order to ensure completion of project.

Environment: ASP.NET 4.0, C# 4.0, .Net Framework, JQuery, LINQ, Entity Framework, Windows 2008 R2, HTML 5, DHTML, CSS, AJAX, SOAP, SOA, N Unit, WCF, XML, Crystal Report 2008, MS Visual Studio 2012 & 2010, SQL Server 2008, Visual Source Safe, ALM 12.0.

Confidential, Greenwich, CT

Quality Analyst

Responsibilities:

• Participated in all the phases of SDLC, starting from requirement, design, development, testing and implementation phase.
• Involved in writing Test Plans, creating Test Scripts, Team Co-ordination and Documentation.
• Analyzed system requirements and formulate scenarios in Quality Center for the Functionality, Navigation, Performance and Security testing of the application.
• Verified the functional aspect as per the business process and validated the interfaces with the other systems.
• Performed manual testing of the functionality of the application by inserting varying data on different test runs.
• Experience in writing SQL and PL/SQL queries in oracle database.
• Extensively involved in testing the GUI of the application.
• Submitting weekly status updates and reports showing the progress of Software Testing.
• Involved in executing Regression Test using QTP.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using Visio.
• Developed and executed the test plans for Functional Testing, regression testing, Integration Testing.
• Performed Business functionality testing which involved testing of all core functions of the application.
• Organized and coordinated the User Acceptance testing.

Environment: ASP.NET, ADO.NET, C#, SQL Server 2008, Web Services, SSRS, Crystal Reports, WPF, IIS, TDD Architecture, WCF, Javascript/Jquery, XML, Team Foundation Server, Quality Center10.0

Confidential, New York City, NY

Quality Analyst

Responsibilities:

• Analyzed business requirement documents and system requirement documents
• Involved in writing and implementing of the Test Plan, Test Cases & Test Strategy Documents
• Produced procedures, test sets for subscriber flow using design document and functional Specification Documents
• Involved in testing of individual’s investment plan in accordance with the client factor.
• Involved in testing of daily sales report for each individual in accordance with the Individual’s payment plan with the company
• Tested auto execution of stocks both buying and selling as per the customers demand.
• Involved in performance testing of Stocks being executed during certain time frame.
• Involved in using Quick Test Pro (QTP) for functional and regression testing of the application
• Wrote scripts and functions using Quick Test Pro (QTP)
• Correlating scripts and defining parameters with Virtual User Generator
• Used Quality Center for Bug tracking and reporting.
• Developed System Test, System Integration and Regression Test plan .
• Used SQL for Data base queries to extract required data

Environment: SQL, Silverlight, Web Services, WCF Services, VB 6.0, Oracle 11g, iPlanet, Active Directory, ETL using Informatica, Team Foundation Server, Visual Studio 2010, MS SQL Server 2008, TOAD, WinMerge, HP Quality Center, Agile Methodology

Confidential, Westlake, TX

Quality Analyst

Responsibilities:

• Defined the scope of the project and gathered the business requirements.
• Performed GAP analysis and documented them textually or within models.
• Analyzed the system specifications, business requirements for full understanding of the project.
• Interacted with Subject Matter Experts (SME’s), asked detailed questions and carefully recorded the requirements in a format that can be reviewed and understood by both business people and technical people.
• Reviewed Test Plan that contains test scenarios for testing the functionality, navigation, security, recovery of the application
• Execution of test cases to verify the expected results.
• Strong experience with QA processes and methodologies (manual test processes, black box, scripting and execution of Test Scripts).
• Performed Software Application Testing, regression, functionality and negative tests by executing the Test Scripts.
• Followed up with developers on defects status on a daily basis.
• Written SQL queries to retrieve data from Oracle database and making Validations.
• Held daily and weekly meetings with the development and testing teams to review status and any changed requirements.
• Managed Defect tracking process, which included prioritizing bugs, assigning bugs, and verifying bug fixes using Bug tracking software.
• Generated the detailed reports of the Bugs and Pass-Fail report.
• Reported bugs in defect tracking tool called Quality Center.

Environment: Mainframe, Java, EJB, Servlet, JSP, XML, JavaScript, Oracle, Oracle 9i App Server, Dreamviewer, JDeveloper, QTP8.2/9.0, VBScript, TestDirector8.0/8.2. Business Objects 6.5, SQL Server 2000, Citrix Metaframe, Quality Center

Confidential

Quality Analyst

Responsibilities:

• Analyzed system specifications and business requirement documents.
• Involved in creating detailed Test Plan, developed plan, coordinated, and monitored project levels of performance and activities to ensure project completion.
• Involved in gathering business requirements from the end users and management
• Worked directly with developers, Project Manager and business contacts to produce Test Scripts and Test Conditions.
• Worked very closely with the developers to communicate the defects raised during the testing
• Used the Quality Center for reporting defects and assigned to the appropriate developer and tracked until the defect was closed
• Worked with the other testers to perform System testing, System Integration testing and helped end Users with the User Acceptance Testing
• Used SQL queries on the database to extract the required data for testing
• Participated in the daily defect meetings and provide updates and status as required