SUMMARY

• Dedicated QA Test Lead with more than 11+ years of experience in Software Quality Assurance.
• Expertise related to the planning, coordinating, executing, reporting, deployment of functional testing projects in diverse industries.
• Create defect tracking for application deficiencies found during testing using various Bug Tracking tools (Quality Center, Test Director, Bugzilla)
• Strong understanding of healthcare Domain, claims management process, Knowledge of Medicaid and Medicare Services
• Strong experience in manual and automated Software testing/quality assurance (black and grey box) as well as UI (User Interface) testing and V&V (Validation and Verification) testing
• Experience in entire Software Development Life cycle and Software Test Life Cycle from requirements gathering to releasing to production
• Lead the definition, establishment and execution of testing process, framework and approach.
• Strong experience in developing Test Strategy, Detailed/Master test plans, Test scenarios, Traceability Matrix, Test cases and Test scripts, documenting and reviewing the results based on requirements and functional specifications.
• Coordinating with production support, Resolving data and environmental issues
• Strong experience working in Manual, Mobile Testing, Automation using QTP and in Agile/Scrum based Methodology.
• Trained new Test team members based on necessity
• Managed staff including hiring, performance assessment and assignments
• Hands on experience in testing of various domains like Healthcare, Logistics, Auto Insurance and Investment Banking domains.
• Specialized in testing WEB applications
• Extensive experience in managing, working with and leading onsite, offsite and overseas teams, preparing and running calls and meetings.
• Expert in conducting Integration, System, Black box, Gray box, Functional, Retesting, Regression, GUI, usability, backend testing and smoke testing.
• Strong experience working in Agile/Scrum based Methodology
• Strong bug tracking, error analysis/solving and resolution skills.

TECHNICAL SKILLS

Testing Tools: QTP 9.x, Load Runner, HP ALM< QC QA

Test Management Tools: HP ALM 11, Quality Center 10/9.x, Test Director, Bugzilla, TOAD, COMPARE, Rational Team Concert

RDBMS: Oracle 9i, 10g,11g, DB2, MS SQL Server 7.0, MS Access

Mainframe Environment: TSO/ISPF

Operating System: UNIX, Sun Solaris 2.6/2.7, Windows XP,Win 7, Z/OS

Languages: Java, VB Script, Java Script, C, HTML, XML, SQL

PROFESSIONAL EXPERIENCE

Confidential - Lansing, MI

QA Test Lead

Responsibilities:

• Analyzed thoroughly the client requirements and business scenarios to understand the complete functionality.
• Focal point for coordinating Onsite and Offshore teams for all functional areas.
• Creating and reviewing system test plan and end to end test plan.
• Organizing walkthrough’s and review meetings for test plans and Test scenarios.
• Actively involved in data loading for agency files to advantage system.
• Review of all requirements that are up to date and identified to map to business functions.
• Created requirement traceability matrix to verify all the client requirements have been covered.
• Conducted unit testing on development system and documented the results.
• Uploaded all the test scripts to Microsoft TFS before execution.
• Actively involved in post-production activities and provided updates on timely basis.
• Conducted team meetings, review meetings, defect meetings, status updates meetings with client and management.
• Consolidated all the status reports and work plans for all functional areas and uploaded in to share point for client review.
• Ensure all artifacts are available in share point for client review and approval process.
• Continuous coordination and working with functional SME’s and client counter parts for identifying business process and its scenarios.
• Validation of front end reports for finance area using Info Advantage to
• Assist UAT Test Lead(s) in any facilitation / management / tool necessities during UAT testing phase
• Prepared detailed test scripts for business scenarios and make sure to cover all requirements.

Environment: QTP, HP ALM, Quality Center, SQL server, PL/SQL, ERP application, Info Advantage, SQL, Oracle, XML, Microsoft TFS, SharePoint, Service desk, FTP.

Confidential, Louisville, KY

QA Test Lead

Responsibilities:

• Implemented the project in the Agile/Scrum Methodology for better results.
• Participated in the daily Scrum to provide the status of the tasks assigned and update the burn up chart.
• Did Presentations making Stakeholders understand how the changes would affect different modules with respect to Medicare and Medicaid
• Provided estimates for test initiatives and test planning.
• Developed and executed test cases based on the User Stories for every Sprint.
• Conducted System functionality testing and regression testing based on the user stories.
• Managed to finish complete testing in the provided timelines.
• Done exploratory testing, smoke testing, system testing, integration testing on build.
• Extensive experience in planning for Sprint validation and supported the development team to test quick fixes if any issues encountered.
• Transformed the EDI Data into the format understandable to Back End Systems
• Responsible for the coordination of testing efforts within the Quality Assurance team.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Coached team members on Agile processes and facilitated planning meetings
• Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.
• Keeping the team together all the time to ensure successful sprints.
• Reviewed exit criterions prior to final sign off of the testing phase.
• Played an active role in determining the test approach and test strategy documentation.
• Guided agile team as both Scrum Master andLeadTester.
• Identified and resolved project related issues, escalating to Management when necessary.
• Proactively retested defects and updated statuses to accurately reflect defects.

Environment: .Net Framework 3.5, C#, ASP.NET2.0, MS SQL Server (2005),Workflow, WCF and LINQ, Visual Studio 2008, JIRA

Confidential, NY

QA Test Lead

Responsibilities:

• Develop and communicate the current Project Test Plan and test approach.
• Preparation of Test Effort estimation and Requirement Traceability Matrix
• Managed staff including hiring, performance assessment and assignments
• Create and communicate Test Schedule and Test Execution Plan for the current project
• Testing of new requirements, cases selected for re-execution, new or modified batch schedules
• Analyzed customer needs and recommended solutions to meet those needs
• Acted as primary liaison between users and developers
• Providedtesting support for new development and bug fixes
• Preparation of daily action plan for the work allocation
• Assist Business leads review test plans and scripts to ensure requirements are covered; provide signoff.
• Validation of Mainframe and distributed Application to test E2E functionality.
• Analyzed system requirements, developed & executed detailed Test cases, Test data for testing the functionality and usability.
• Set up Project status meetings and defect review meetings.
• Preparation of WSR, DSR and monthly status reports.
• Monitor and track critical and high testing issues and defects throughout entire testing phase.
• Assist UAT (User Acceptance Testing) Test Lead(s) in any facilitation / management / tool necessities during UAT testing phase.
• Data validation from front end application via back end by running SQL queries.
• Conduct walkthroughs and reviews.
• Involved in smoke testing and prod testing and in many emergencies build testing.
• Worked with developers to discuss ways to fix the defects.
• Set up, prepare and lead various daily onsite, offsite and overseas Developers/Test teams’ calls and meetings, often before and after hours due to time zones difference.
• Generated detailed metrics (Test Case Productivity, Test Execution Summary, Defect Metrics,testExecution Productivity etc) for tracking purposes.
• Planned and organized KT Sessions for new applications/implementations.
• Performed regression, functional testing, Smoke testing, Adhoc testing, production testing, black box testing, positive /negative testing.

Environment: Java, JSP, Struts, EJB, Oracle, HP QC

Confidential, TN

QA Lead

Responsibilities:

• Analyzing and reviewing the project requirements.
• Supervised staff through all phases oftesting web-based software
• Designed and developed the Test plan, System Readiness and test strategies for the applications and executed them.
• Responsible for mentoring and provide trainings for the new team members to ensure tasks are completed on time.
• Developed End to End scenarios and breakdown into Test scenarios and test cases.
• Involved in the Environment shakeouts, functional testing, GUI testing, Integration testing, System level testing, Regression testing, UAT, end-to-end testing and Database testing for all modules
• Creation of Test Logs, Test Summary reports and participated in Defect Review/Status/GO-NOGO Meetings and reporting to stake holders.
• Planning and test management activities.
• Tests are run in various environments, on various platforms, on various GPUs and their combinations:
• Design regression test cases for designated areas of testing and execute structured and ad hoc tests against new releases.
• Communicate with developers and SQA team members to resolve various issues.
• Analyze requirements for new features to identify ambiguities, inconsistencies, and contradictory requirements.
• Developed several thousands of functionality, system, end-to-end, acceptance etc. tests based on existing use cases, Business and Product Requirements written by business analysts as well as Change Requests etc.
• Executing the Automation Test Scripts using QTP and QC.
• Participated in grouping the Regression Test Cases into Automatable Test Scenarios based on the business flow of the application.
• Prepared bi-weekly status reports with the progress and targets and sent to the management.
• Ensuredtestartifacts are up to date after release.
• Participated in Kick off meetings, reviewing and analyzing the project requirements, onsite offshore coordination, managingtesting effort for applications.
• Extensive participation in Error Review Meetings and ensured testing process is properly implemented and bugs are retested after the new build is received into integration.
• Generated detailed metrics (Test Case Productivity, Test Execution Summary, Defect Metrics,testExecution Productivity etc) for tracking purposes.
• Ensured all project defects are closed/deferred prior to release sign off date
• Developed System Testing Effort Estimates, System Test Plan, System and Regression Test Cases, System Testing Execution, Documentation of SystemTest Results.
• Setup Test Environment and created Test Data for varioustesting scenarios.
• Maintained bug lists for critical issues.

Environment: JAVA, J2EE, Web services, UNIX, SOAP UI, Quality Center 9.2, Quick Test Pro 9.5

Confidential - IL

Sr. QA Analyst/QA Module Lead

Responsibilities:

• Defined the test strategy and defect management process, managed SIT, Re-Testing, UAT, and Regression testing, and verified proper documentation of all test cases and script requirements pre-testing.
• Continually assessed business requirements, use cases, high/low design documents for readiness.
• Approved each package release to the test environment and Pre Live, which was subsequent to close management and coordination of release and test environment planning.
• Evaluated severity and priority to determine precise time frames for fixing defects.
• Organized war room defect showstoppers calls with test teams, technical and business resources.
• Aligned test plan milestones with project milestones in support of meeting project deadlines.
• Achieved traceability and test coverage for test activities across all projects.
• Spearheaded all aspects in defects resolution processes.
• Actively provided test guidance and support to team members and business users.
• Analysis of Requirement Specifications and change requirement documents.
• Participated in Requirement Analysis and use case discussions with the business for Application Development and even discuss full scope and business rules with Developers, Testing and BA Team.
• Created a detailed Test Plan after analyzing business requirements and wrote numerous Test Scenarios covering the functionalities of the application.
• Involved in the testing modules of Encore on different machines and browsers(Cross Browser testing)
• Updated the existing Test Plans based on the changes in the functionality of the application.
• Executed Sanity Testing to determine whether software is performing well enough to accept it for testing effort & Smoke Testing to determine possibility of further testing.
• Involved in writing SQLqueriesto extract the data from Oracle Database.
• Working with developers to resolve defects, including providing detailed descriptions and verifying resolutions.
• Analyzed system by performing positive and negative testing.
• Participated in grouping the Regression Test Cases into Automatable Test Scenarios based on the business flow of the application.
• Maintained Test Logs, Test Summary reports and participated in Defect Review/Status/GO-NOGO Meetings.
• Involved in Post Quality activities.
• Maintained all the QA documents in Quality center in different modules like Requirements, Business Components, Test lab, Test Plan, Test Resources, Defects
• Preparation of Project Status Report.
• Conducted on time review meetings, Status meetings.

Environment: Duck creek Technologies, XML, SQL, Oracle, QTP, Quality Center 9.0

Confidential CO

QA Analyst

Responsibilities:

• Implemented the project in the Agile/Scrum Methodology for better results.
• Participated in the daily Scrum to provide the status of the tasks assigned and update the burn up chart.
• Created workflows for HealthCare benefits including Medicare and Medicaid
• Provided estimates for test initiatives and test planning.
• Developed and executed test cases based on the User Stories for every Sprint.
• Conducted System functionality testing and regression testing based on the user stories.
• Managed to finish complete testing in the provided timelines.
• Extensive experience in planning for Sprint validation and supported the development team to test quick fixes if any issues encountered.
• Responsible for the coordination of testing efforts within the Quality Assurance team.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Coached team members on Agile processes and facilitated planning meetings
• Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.
• Worked with customers and product manager to prioritize and validate requirements.
• Keeping the team together all the time to ensure successful sprints.
• Reviewed exit criterions prior to final sign off of the testing phase.
• Played an active role in determining the test approach and test strategy documentation.
• Guided agile team as both Scrum Master andLeadTester.
• Identified and resolved project related issues, escalating to Management when necessary.
• Proactively retested defects and updated statuses to accurately reflect defects.
• Involved in Database Testing with set of predefined SQL queries.
• Attended Bug Scratch and product enhancement meetings.
• Worked with developers to discuss ways to fix the defects and maintained Test metrics.
• Performed manual test to conduct functional and regression tests on the application.
• Tracking defects and work with Project Manager and development team to resolve defects and effectively mitigate risks.

Environment: .NET, Oracle, XML, PL/SQL, VSS, Quality Center