SUMMARY

• Software QA Professional with more than 8years of experience in Functional, System and Regression testing of Web and Client - Server applications
• Extensive knowledge on Software Development Life Cycle Principles (SDLC) and methodologies such as Waterfall, Agile and V-model.
• Expertise in developing strategic Test plans, Test cases and Test scripts
• Experience in executing Regression Testing, Smoke Testing, System Testing and Black Box Testing, Ad-Hoc testing.
• Worked extensively on user requirements, use cases; creating and maintaining test plans, test cases.
• Hands-On experience on various testing tools like Quality Center andQuick Test Professionaletc
• Experience in Estimation of Test Effort and coordinate Test Schedule with overall Project Schedule and workingwith E2E/IST, Production Support & Development teams.
• Excellent working knowledge in design& implementation of all QA Test strategy plans for both Manual and Automation as demanded by theUAT.
• Tested the Web Based applications on different Browsers
• Exposure to different operating systems like Windows 95/98/00, NT, XP,UNIX and LINUX.
• Ability to communicate effectively with different individuals of various internal and external groups - Stakeholders, Users, Business Analysts, Development, Technical Support, Testing team and Project Management
• Worked closely with Development teams to provide support and to participate in knowledge transfer to the client throughout software development life cycle.
• Experience in coordinating Onsite Team and establish standards, templates, communication plan, and reviews for effectively managing the project.
• Self-starter and team player with excellent communication, problem solving skills, interpersonal skills and a good aptitude for learning new things.

TECHNICAL SKILLS

Testing Tools: Quality Center 11/9.2/9, QTP

Operating Systems: WINDOWS Vista, NT/2000/XP, UNIX, LINUX

Databases: SQL Server, MySQL, Oracle,DB2

Defect Management Tools: Bugzilla, BugTracker, Quality Center

Others: MS Word/Excel

Technologies: J2EE, Java, .Net, XML, Web services, HTML

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis

QA Analyst/Tester/Performance Tester

Responsibilities:

• Analyzed the Master Test Plan with focus on In-scope, Out-of Scope, Approach & Methodology.
• Mentored team members in quality assurance procedures and processes and facilitated discussions on areas of improvement.
• Logged defects and followed up on issue resolution ensuring timely customer reporting needs were being met.
• Used Virtual User Generator to generate VuGen Scripts for web protocol, Ensure that quality issues are appropriately identified, analyzed, documented, tracked and resolved in Quality Center.
• Statistics to application teams, and provide recommendations of how and where performance can be improved.
• Involved in writing LoadRunner scripts - creating / enhance / correlate / parameterize / performance scripts for simulating real user business scenarios using LoadRunner - Vugen component.
• Performed manual functionality testing and conducted regression testing through Automation scripts in LoadRunner.
• Written LoadRunner scripts using LoadRunner - Vugen, SQL, stored procedures and Unix shell scripts to validate the functionality and meet the customer performance requirements.
• Developed Functional, Navigational, and User Acceptance (UAT) testing using WinRunner.
• Met with stakeholders, functional managers to understand the IES application flow and navigation details. Gained domain knowledge on Title-IV E eligibility criteria covering assistance programs for underprivileged.
• Reviewed the Storyboards of the application and developed manual test cases. Used atomic transactions to define action-step-expected result. Mapped the Test cases to Test Requirements using traceability matrix.
• Executed Test cases and reported System Incident Reports (SIR?). Categorized the SIRs into Critical, Major, High, Medium, Low severities and associated appropriate priorities.
• Responsible to attend daily SIR review meetings. Provided Developers with additional information for SIR recreation.
• Increased QA team productivity through creation of robust and reusable test scripts utilizing HP Quality Center.

Environment: Window NT Server, SQL, Web Logic, IIs, C#, Java, Win Runner, Silk performer, Test Director

Confidential, Harrisburg, PA

QA Analyst/Tester/Performance Tester

Responsibilities:

• Analyzed the Master Test Plan with focus on In-scope, Out-of Scope, Approach & Methodology.
• Met with stakeholders, functional managers to understand the IES application flow and navigation details. Gained domain knowledge on Title-IV E eligibility criteria covering assistance programs for underprivileged.
• Reviewed BRD’s, SRS, UI-Specs to decompose and create Test Requirements. Developed test requirements against Family of 1,Family of 2,Family of 3 & Family of 4 with varying conditions (Disabled, pregnant, retired etc). Categorized the requirements into Critical, Major and Minor and uploaded to HP ALM.
• Reviewed the Storyboards of the application and developed manual test cases. Used atomic transactions to define action-step-expected result. Mapped the Test cases to Test Requirements using traceability matrix.
• Executed Test cases and reported System Incident Reports (SIR’s). Categorized the SIRs into Critical, Major, High, Medium, Low severities and associated appropriate priorities.
• Responsible to attend daily SIR review meetings. Provided Developers with additional information for SIR recreation.
• Increased QA team productivity through creation of robust and reusable test scripts utilizing HP Quality Center.
• Mentored team members in quality assurance procedures and processes and facilitated discussions on areas of improvement.
• Logged defects and followed up on issue resolution ensuring timely customer reporting needs were being met.
• Used Virtual User Generator to generate VuGen Scripts for web protocol, Ensure that quality issues are appropriately identified, analyzed, documented, tracked and resolved in Quality Center.
• Developed and implemented load and stress tests with LoadRunner, and present performance statistics to application teams, and provide recommendations of how and where performance can be improved.
• Involved in writing LoadRunner scripts - creating / enhance / correlate / parameterize / performance scripts for simulating real user business scenarios using LoadRunner - Vugen component.
• Performed manual functionality testing and conducted regression testing through Automation scripts in LoadRunner.
• Written LoadRunner scripts using LoadRunner - Vugen, SQL, stored procedures and Unix shell scripts to validate the functionality and meet the customer performance requirements.
• Developed Functional, Navigational, and User Acceptance (UAT) testing using WinRunner.

Environment: Window NT, Citrix, Oracale, Loadrunner 8.0, 8.1, Quality Center, QTP, XML, Soap, C, C++

Confidential, Atlanta, GA

QA Analyst/Tester/performance Tester

Responsibilities:

• The entire package was designed as a Client/Server solution where the front end contained both the GUI and the business logic and the back end was the data repository.
• Participated in Functional requirement review meetings and analyzed requirements given in functional specification document.
• Created Test Strategies,Test Plan,Test Scenarios, detailed Test Cases from the given functional design document for various modules.
• Prepared Test Data.
• Created, executed and verified database test scenarios, test cases in HP Quality Center.
• Exported requirements document and data sheet from MSWord and Excel to HP Quality Center.
• Performed End to EndFunctional testing, Integration testing,Report testing, and Regression Testing.
• Reporting and Logging issues in HP Quality Center and track them to closure.
• Perform Requirement Traceability Matrix to make sure that all the requirements are met.
• Worked together with the development team and had regular defect review meetings with them to discuss about the issues and defects.
• Review test results of other team members.
• Prioritized defects and identified test cases for regression testing.
• Prepared Test Summary Report.
• Plan and schedule all QA deliverables during project life cycle.
• Prepared Daily Status Report, Weekly Status Report and Defect Statistics Report and other project related quality metrics.
• Reviewed &analyzed Business/Performance requirements, and Architecture of the application.
• Used reusable Actions to streamline and modularize the QTP scripts.
• Developed the Performance Test Plan and Performance Test Cases for application.
• Performance & Load tested, created LoadRunner scripts usingVuGen.
• Enhanced the VuGenscripts by Parameterization, Manual Correlationsetc.
• Ran the scripts in Controller with concurrent Vusers with ramp-up and ramp-down and duration option.
• Used Performance Center to create scenarios and run performance tests.
• Analyzed the results by using LoadRunner Analysis and prepared the result report by customizing the graphs.
• Created performance benchmark and baseline againstthe application for future performance tests.
• Monitored the Server CPU Utilization and the used Heap memory status by using Wily Introscope.
• Generated Reports from Performance tests and published statistics to application teams, and provided recommendations for performance improvements.
• Involved in meetings with team leads and Coordinated with them for the bottlenecks in application.

Environment: Load Runner 9.0, Quick Test Pro 9.5/10.0, Quality Center 8.2, Wily Introscope, Java, J2EE, SOAP, XML, AS400-DPI, API, Windows XP, Oracle, Unix, HTML, Apache 2.0, Tomcat 6.0, JMeter

Confidential, Plano, TX

QA Engineer

Responsibilities:

• Worked closely with BAs to determine and identify contents and flow of various business processes.
• Fully responsible for creating ManualTest Cases for applications.
• Designed and written test plans, test cases, procedures, conditions and executed them using Quality Center.
• Run QTP scripts as part of regression testing.
• Performed system testing, user acceptance testing, E2E testing and regression testing
• Executed the SQL queries in PL/SQL.
• Tracked and managed defects using Quality Center.
• Identified bugs and interacted with developers to resolve weak areas of development.

Environment: Java/J2EE, IIS,PL/SQL, Quality Center 9.2 and Microsoft Office.

Confidential

EDW - Customer and Product Master

Responsibilities:

• Involved in quality assurance analysis and testing of the System.
• Analyzed the requirements and prepared Project Test Estimation and Test Plan.
• Created, executed and verified database test scenarios, test cases in HP Quality Center and executed test scripts in Toad.
• Participated in test data analysis.
• Tested Initial Load, Incremental Load and Flat files.
• Reported defects to the corporate defect tracking system and verified known defects against new builds.
• Used HP Quality Center for defect tracking and reporting the defects to development and management teams.
• Performed Regression testing.
• Supported UAT.
• Prepared Test Summary Report.
• Reviewed each stages of testing life cycle.
• Organized team meetings with Onsite as well as with development team to discuss about the issues we face during testing and the issues arising out of testing.
• Guided team members about the business logic and helped to solve work related issues.
• Prioritized defects and assigned defects to the team for re-testing and further changing the status.
• Participated in walkthroughs and Project Management Review.
• Presented a Power Point display for other Insurance accounts for training them in data warehouse testing.
• Effectively communicated with business users resulting in added functional requirements.

Environment: .Net and ASP, Windows 2000/NT