SUMMARY

• Extensive experience in the field Software Testing and Business Analysis with emphasis on Manual testing, Automation testing, Troubleshooting and Requirements gathering.
• Experience in testing client server and web based applications using tools like Selenium, Telerik Test Studio, Microsoft Visual Studio Ultimate and Quality Center.
• Excellent knowledge and working experience in writing Test Plan, Test Cases, Test Execution, Bug Tracking and Test Summary Reports.
• Experience in different types of testing like Black - Box Testing, Functional Testing, GUI Testing, Regression Testing, Backend Testing, System Testing, Acceptance Testing and Integration Testing.
• Maintained Requirement Traceability Matrix (RTM) across the project deliverables.
• Experience in mobile testing under different network conditions.
• Extensive knowledge in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and software development methodologies such as Agile, Waterfall.
• Experience in understanding business requirements and developing use case diagrams using MS Visio.
• Experience in testing mobile devices (android and iOS) using Device Anywhere testing platform.
• Experience writing autotests using JAVA on Selenium and running them on Jenkins for regular builds to QA environments.
• Attached both External and Internal data sets to test scripts in Telerik Test Studio to check the functionality.
• Experience using PUTTY to check logs.
• Experience writing Functional Tests using Python for API.
• Experience in performing Backend Testing, writing complex SQL queries.
• Experience writing stories, pointing, prioritizing and changing status in Rally.
• Demoing features in sprint reviews to stakeholder, directors, other teams
• Experience in various platforms like Windows, iOS, Android and Unix.

TECHNICAL SKILLS

Testing Tools: Telerik Test Studio, Quick Test Pro, Microsoft Visual Studio Ultimate 2010, Selenium,Device Anywhere

Bug Reporting Tools: Quality Center, JIRA, Fogbugz

Operating Systems: Windows 95/98/NT/XP/Vista/2003 Server/7, iOS,Android,UNIX, Fedora 6.0.

Languages: C#, C/C++, HTML, Java Script, VB Script, JAVA, Python

Web Technologies: ASP.NET, VB.NET, CSS, HTML.

Development Tools: Visual Studio 2005, Adobe Photoshop 7.0, Eclipse, Intelli J

Database: SQL Server 2005/2008, TOAD, Oracle, JSON, MS- Access.

Application Server: IIS 6.0

Tools: Rally, Jenkins, GitHub, Stash, Crystal Reports 9.0/10.0, Microsoft Office

PROFESSIONAL EXPERIENCE

Confidential, Ann Arbor, MI

Application Information System Specialist

Responsibilities:

• Creating and maintaining Development, Test and Production environments for Web Applications.
• Maintaining the integrity and capability of applications and information systems.
• Leading application testing and validation efforts for launches, patches, new features, upgrades etc.
• Troubleshooting bugs and resolving issues of missing and incorrect data in a timely manner.
• Leading and participating in new application projects and related validation efforts throughout the Software Development Life Cycle.
• Developing appropriate User Requirements to be used by the development team and customers.
• Understanding JSP and python code to troubleshoot issues.
• Maintaining required documentation for configuration changes.
• Escalating support issues to internal and vendor technical support as needed.
• Administering user accounts and privileges, assignments and roles.
• Demonstrating primary commitment to patient safety and product quality by maintaining compliance to quality policy and quality processes and procedures.
• Providing first tire support for issues and questions from user and troubleshooting.
• Using SharePoint to document all user related issues, timely handling and updating them.
• Providing guidance and direction to clients as appropriate to achieve effective use of tools and wed application supported.
• Using SQL queries to pull crystal report.
• Checking logs timely for issues and follow up on them.
• Demoing and training about the web application to the clients.
• Checking accuracy of documented changes and conforming to documentation standards.

Environment: JAVA, Python, JSP, Crystal Reports, JSON, Share point, SQL queries, IE9, EtQ Reliance, Jira

Confidential, Brooklyn, NY

Quality Assurance Analyst

Responsibilities:

• Creating Test plans and updating them on Wiki page and also adding checklist to cards on Trello.
• Setting up Virtual Machine for UNIX and Environments for two different projects.
• Writing automated tests for features on Selenium using JAVA code and running them on Production.
• Committing changes to master on GitHub/Stash and redeploying QA environments whenever necessary.
• Executing each test case manually across different browsers and verify Acceptance criteria.
• Preparing test cases for positive testing, negative testing, regression testing, sanity testing, integration testing and edge cases for new user stories such that they cover all scenarios.
• Writing new stories on Rally, and prioritizing them timely.
• Testing the application under different networks and Internet speeds including while on EDGE, 3G, and Wi-Fi.
• Attending every day scrum providing updates to entire team and discussing any impediments.
• Involved in Inbound/Outbound Interface Testing for mobile devices
• Setting up local Dev environments and writing functional tests using Python for API.
• Running DB scripts (Backend Testing) and checking for the required output.
• Acting as first point of contact while dealing with issues from customers and tier2, taking required actions.
• Creating test account in each environment using Pre Amp.
• Active participation in hotfixes, releases to production.
• Testing the application on iPad and iPhone when the operating system was unveiled and made sure the application was enhanced to be compatible with the Android devices.
• Coordinating with Developers, Design team, Tech Leads, Project Managers and Product Owners in project to find all scenarios to implement a particular functionality.
• Logging the defects and inquiries in Fogbugz and tracking those until they reach production without any issues.
• Running python scripts for testing web service functionality locally and in QA environments.
• Giving demos on new features tested to entire team on Sprint Reviews and on Companywide Poster Sessions.
• Testing the application on various generations of Android and iPhone devices.
• Using Putty to SSH into host machines and running scripts, checking logs.
• Running scripts against client executables and checking output.
• Tested application functionality by using Device Anywhere wireless testing platform.
• Also being presenter representing entire team work on Sprint Review meetings
• Participating in Sprint Planning meeting, Sprint Review Meeting to have better understanding of the requirement and adapt to the changes in the sprint.
• Attending Story times, Sprint Retrospective meetings and providing innovative idea, discussing on features which add value to customers.

Environment: Java, Selenium, PgAdmin III, PreAmp, Fogbugz, Rally, Trello, Jenkins, GitHub, Stash, Python, VI, iOS, Windows,iOS, Android, Unix, VMware, Mobile testing, Device Anywhere, Agile Environment, Eclipse, Intelli J

Confidential, Charlotte, NC

QA Lead

Responsibilities:

• Analyzing the requirement and creating appropriate Test Plan such that they cover all scenarios.
• Have written Test Scripts for the requirement in Excel document and upload them to Quality Center.
• Executing the test cases and recording their navigations in WebEx for future reference.
• Participating in daily Agile meeting, providing updates on QA status and reporting issues.
• Great experience balancing on shore - off shore teams.
• Logging the defects, assigning them to the developers and tracking defects in Quality Center.
• Participating in Sprint Planning meeting, Sprint Review Meeting and Retrospective Meeting to have better understanding of the requirement and adapt to the changes in the sprint.
• Performing Integration Testing, End to End testing, Functional Testing, Smoke testing, Regression testing, Data base testing and sanity testing.
• Using TOAD to run queries for Oracle Database.
• Reporting manager on a daily basis about the work.
• Updating sprint backlog with LOE for Requirement Analysis, Test Planning, Test Data Preparation, Test Execution, Defect retest.
• Have used TOAD Schema Browser for quick database navigation and have also written complex queries, executed them in TOAD Editor
• Understanding the business perspective of each requirement and executing test scripts.
• Coordinating with the Business Analyst, Developers and other teams involved in project to find all scenarios to implement a particular functionality.
• Assisting and coordinating the User Acceptance Testing sessions.
• Have used SharePoint for uploading QA documents such as QA test script, Test data, clarification etc.

Environment: Java, J2EE, Oracle, TOAD, SharePoint, Agile Environment, Quality Center, C++, QTP, WEB EX players.

Confidential, Louisville, KY

Quality Assurance Analyst

Responsibilities:

• Analyzing the business requirement and functional requirement to create test plan.
• Creating automation test scripts using Telerik Test Studio to test the GUI (Graphical user Interface) functionality.
• Participating in daily agile stand up meeting to discuss about the progress in work.
• Executing the test scripts created in Test Studio and generating reports of passed and failed test cases.
• Creating test cases for testing both positive and negative scenarios.
• Assisted the clients and business analysts in completing the UAT (User Acceptance Testing).
• Logging the bugs in JIRA and assigning them to developers.
• Writing code to generate a random number and inserting that in text box on service entry using Test Studio to create orders.
• Performing Integration testing, System testing, Regression testing, and Smoke testing.
• Creating a document containing the test results of bugs logged in JIRA for future reference and User Acceptance Testing.
• Participating in retrospective meeting to inspect and explore about the scrum process and adapting those changes to improve effectiveness, productivity and quality.
• Bug Identification, analysis, opening and closing them when fixed in JIRA.
• Creating test scripts for load testing and performance testing in Microsoft visual studio ultimate.
• Executing the load and performance test scripts and analyzing the graphs obtained.
• Attached both External and Internal data sets to test scripts in test studio to check the functionality.

Environment: ASP.Net, SQL Server, HTML, XML, FTP, Telerik Test Studio, Microsoft Visual Studio Ultimate, JIRA

Confidential, Cleveland, OH

Quality Support Assistant

Responsibilities:

• Involved in the verification of GUI, Functionality and Usability of the application manually.
• Performed backend testing using SQL queries.
• Wrote the Test Scripts and analyzed Test Scripts to check if it has covered the functionalities of the User Login and Account Information
• Executed scripts and wrote test cases to test the applications usability using Quality Center.
• Analyzing the user/business requirements and functional specs documents to develop test procedures.
• Participated in walkthroughs with the team reviewing the test plans and test cases from team input and base lining the test plan using Agile test methodology
• Involved regression testing, system testing and Usability of the application.
• Developed Test Plans to test User enrollment, Transfers and History of payments, Online alerts and other functionalities
• Inserted checkpoints like Text check, Bitmap, Data base check points, XML files.
• Interacted with Developers and senior business analysts to understand the severity of the defects and assigned priorities accordingly.
• Coordinated with client throughout the development and user acceptance testing (UAT) stage of project to manage client expectations, resolve issues and provide project status.
• Tested Web Services using XML’s and Coordinated with development team for release date.
• Used Quality Center for defect reporting and tracking
• Used Object Repository for checking the Properties of the objects.
• Wrote SQL queries to check data integrity
• Attended weekly meetings with QA team and the development team to review and analyze the defects and discuss the progress of the project

Environment: ASP.Net, SQL Server, HTML, XML, Quality Center, Windows, Agile Environment