PROFESSIONAL SUMMARY:

• Software Quality Assurance Professional with 7+ years of experience in Quality Analysis for large software projects.
• Skilled in Mobile Testing,Web,Clinet./Server and N - tier applications in diversified sectors including Retail, Financial and Automotive.
• More than 7 Years of Experience in IT industry with expertise QA with various roles like QA Engineer, Senior QA, QA Lead.
• Strong Knowledge in SDLC, STLC, defect Life Cycle.
• Experience in preparing Test plans, Test scripts, Test reports and test documentation ensuring compliance with established processes, maintaining strict adherence to guidelines, policies and procedures.
• Expertise in agile methodology
• Excellent interpersonal, collaboration, and problem solving skills.
• Proficient in leading team by directing, mentoring and motivating towards realization of projects milestones and objectives
• Strong MS Word, Excel, Visio and MS PowerPoint skills.
• Testing experience in Supply chain project - warehouse management
• Strong analytical and problem solving capabilities to determine root cause and solution.
• Ability to translate business needs into business requirements.
• Exposure to Content management system (CMS) and also got familiarized with Content management application and content display application.
• The ability to influence and achieve results functionally across multiple business groups and partners.
• Basic Understanding of Powershell scripts for automating tasks using .net
• Worked for World’s leading Retailers and Financial institutions in key projects.
• Experience in testing the application on different Mobile Handset.
• Expertise of testing the application developed in using various mobile technologies including Blackberry, Android, iOS etc.
• Performed Mobile Testing using DeviceAnywhere
• Tested Mobile banking application with Emulator for Android and IPhone.
• Performed Mobile Testing on different Mobile Operating system
• Got familiar with Microsoft Azure, cloud computing platform and infrastructure.
• Very good exposure of testing applications on wide range of Mobile handset of different vendors which includes Blackberry, Samsung, HTC, iPhone and many more
• Got familiarized with SOASTA Cloud Testing tool.
• Tested mobile application with Cloud provider Arrayent and got experienced with Internet of Things (IOT) and Mobile to Machine applications.
• Basic Understanding of Selenium, good debugging skills and maintenance knowledge.
• Good Understanding of working on the applications developed for touch screen phones.
• Worked as Database Developer, Quality Analyst for a highly complicated DB for one of my project.
• Experience in different verification process like walk through, check lists, meeting and different validation techniques and SQA process.
• Good experience of working with various bug tracking tools like HP quality Center, JIRA and a very good understanding of defect life cycle.
• Experience in tracking testing progress, Metrics reporting.
• Expertise testing front-end applications in ASP.NET, JavaScript (AngularJS), and ASP.NET.
• Proficient in functional, negative, regression, System Integration (SIT), acceptance (UAT)
• Exposure to SQL DB2 and mainframe programming including JCL, COBOL, CICS.
• Experience testing Web- services and ETL testing
• Have testing and coding knowledge with JavaScripts
• Got expertise in using Jenkins
• Experience in Hadoop and Pig script testing
• Got familiarized with ORPM - Oracle Retail Price management.
• Good understanding of testing at the POS(Point of sale) labs
• Got Familiarized with the basic Linux commands
• Strong understanding of Technical and Business aspects especially in Retail and Finance Domain.
• 5 years of Experience in Confidential Technologies.
• Excellent communication and presentation skills, self-starter, quick learner, team player

CORE COMPETENCIES:

• Requirement Gathering/Analysis
• Test planning
• Defect/Bug Tracking
• Onsite-Offshore Co-ordination
• Document Reviews
• SQL: MySQL/Mongo DB/DB2
• Coordinating Project test efforts
• Business Interactions
• Extensively tested applications in .Net/Hadoop Frameworks
• UI & Compatibility Testing
• Backend: Mainframe Testing
• Performed Automation planning/testing
• Mobile Testing (iOS, Android)
• Working Knowledge in CMS
• Support Automation
• Experience in Agile environment

TECHNICAL SKILLS:

Programming Languages: COBOL, JCL, JavaScript, .net

Application Types: Web,Client/Server,Product,CICS

Tested Applications developed in: Cobol, C#, ASP.Net, JavaScript, HTML, XML

Databases: SQL Server, DB2,Oracle 10g, MySQL

Operating Systems: Windows NT/ XP, 2003, UNIX,OS/390(MVS), Android, iOS, Blackberry

Tools: and Technologies: HP Quality Center, JIRA, QTP, Jenkins, MVS,, IMS, ENDEVOR, Changeman, INSYNC, SPUFI, DB2 Admin Tool, ISPF, File Aid, Trace Master, Icetool, DFSort.

PROFESSIONAL EXPERIENCE:

Confidential, Hoffman Estates, IL

QA Lead

Responsibilities:

• Developed and drove a high-level QA strategy, as well as take a hands-on approach to implementing that strategy.
• Led efforts to develop, document, and implement applicable QA processes and procedures to provide more effective quality methods within the group in support of providing quality products.
• Created, implemented, maintained, and enhanced test plans, test scripts, and test methodologies that ensure exhaustive testing of all assigned software systems to ensure compliance with software/system specifications.
• Developed software quality test plans and test cases, and lead in setting and maintaining the standards for Software Quality Assurance test documentation.
• Assurelink application testing - with the Cloud partner (Arrayent) in managing the machines in your home/office using your Mobile app (Tested Web and app in Android and iOS).
• Highly committed to create world class automation for regression and feature testing.
• Created automation scripts in SOASTA and ran the scripts daily in android and iOS devices.
• Comfortable with debugging the automation scripts in Soasta and Selenium for Mobiles and tablets.
• Maintaining automation scripts in Selenium and debugging experience.
• Got familiarized with Jenkins, and generate the daily automation testing status to share with higher management.
• Designed, implemented, and maintained comprehensive test plans to ensure software requirements are met.
• Got familiarized with Shell testing.
• Collaborated with developers to improve overall product quality by emphasizing defect prevention throughout the development process.
• Performed Web-services testing and API testing.
• Maintained a high degree of error free programs, procedures, systems, and documentation on all software application releases.
• Anticipated potential software problems by creating exhaustive test scenarios that ensure comprehensive testing.
• Tested the application in POS (Point of sale ) for both Kmart and Sears
• Production testing in store, with the business as part of UAT
• Tested web applications
• Got experienced in Oracle Retail Price management, for dealing with pricing promotions and Clearance activities
• Documented all testing results in conjunction with test plans.
• Identified and analyze defects/test results and be able to deduct the chain of events leading to a failure.
• Got introduced to CMS and got working knowledge in CMA and CDA, For sears auto-center online stores used CMS.
• Familiar with Powershell scripts for automating tasks and process for end to end automation using different Embedded technologies like .net, WMI, different Adaptors etc
• Identified areas for test improvement through analysis, experience and use of metrics.
• Communicated critical issues and status updates in a timely manner.
• Educated and train peers and subordinates on the QA process and provide guidance to them when they are unclear about the process.
• Provided coaching and guidance to the Quality Assurance Team on “best practices”.
• Planed, organized, and monitored the execution of the work assignments for the Quality Assurance Team.
• Ensured that the project schedule is adhered to and the work is completed according to the schedule.
• Participated in daily scrums.
• Extensively used MySQL
• Got familiarized with Hadoop and Pig script Testing
• Managed processes for moving applications from test to production environments.
• Developed and implemented processes to manage the deployment of code to new clients.
• Remain current on changes and new developments on new and existing software applications/releases (i.e., attending internal lunch and learns).
• Established and maintained good working relationships with peers in Product Development, Project Management, and Client Services, and with external clients.
• Provided monthly reporting metrics to Director of Operations.
• Managed time off requests for staff within department and ensure that minimum office coverage maintained.

Confidential, CHARLOTTE, NC

Sr. Mobile QA Analyst

Responsibilities:

• Participated in requirements and technical design reviews to ensure clarity of the design and usability.
• Developed a master test plan to define testing strategy, test objectives, risks, and risk mitigation
• Developed and identified task and resource estimates.
• Executed test cases and logged defects using Quality Center
• Directed test analysts in the writing of test specifications and ensure traceability of all requirements.
• Managed and participated in internal and external reviews of test specifications.
• Evaluated defects and conducted triage meetings.
• Tracked and reported testing progress.
• Got expertise in Authorization transaction processing, funds settlement, settlement system and payment processing experience
• Managed and participated in internal and external reviews of test specifications.
• Developed test plan, testing strategy, test Cases
• Executed test cases and logged defects using Quality Center
• Started using Jenkins, to run the automation scripts for daily status update.
• Developed and identified task and resource estimates.
• Directed test analysts in the writing of test specifications and ensure traceability of all requirements.
• Executed manual end to end testing of mobile products.ensuring data and requirements are consistent across the mobile apps, website and mobile site.
• Evaluated defects and conducted triage meetings.
• Configuring mobile for testing
• Got familiar with Emulator (to test on Android and iPhone mobile and Tablet devices)
• Worked on DeviceAnywhere
• Performed testing on Blackberry, Android and iOS mobiles
• Started Testing Web and App in Android and iPhone for mobile and Tablet.
• Work Closely with developers to ensure quick resolution of defects
• Ensured all code released to launch mobile application production system meet or exceed pre-defined quality standards.
• Tracked and reported testing progress.

Confidential

QA Test coordinator

Responsibilities:

• Oversee all testing staff and activities for all assigned applications.
• Worked with project team to define and create overall strategy and ensures that it is being achieved
• Communicated the test strategy to the Project Manager and Development Team
• Written SQL queries to validate the data on the DB2
• Recorded, maintained & tracked defects, assigned type & severity levels using JIRA.
• Defined test process including required test activities and deliverables
• Identified test resources, estimates test effort and defines test schedule and milestones
• Ensured technical resources are organized for effective support of testing
• Conducted walk-through of Test Strategy
• Ensured all testing standards are being met
• Served as an escalation point for issues involving testing
• Served as a resource and communication point for decisions about test schedule changes
• Provided weekly status report that included testing metrics
• Worked with project team to define and create overall strategy and ensures that it is being achieved
• Communicated the test strategy to the Project Manager and Development Team
• Defined test process including required test activities and deliverables
• Identified test resources, estimates test effort and defines test schedule and milestones
• Ensured technical resources are organized for effective support of testing
• Accurately allocate staff within the time tracking tool and ensure that staff report time in accordance with company deadlines.
• Ensured that QA staff follows the Proposition Development Methodology.
• Conducted training and mentoring with staff members.
• Assisted staff with defining and building career development plans.
• Established and maintained productive relationships with Development and other applicable departments.

Confidential

Senior Quality Analyst

Responsibilities:

• Analyzed the requirements during the requirements analysis phase of projects.
• Tracked and reported testing progress.
• Obtained sign-off for completion of testing
• Responsible for testing teller interfacing applications and functionalities like account opening, change of address, posted and pending transactions, Block and unblock account/credit cards, cross selling of credit cards and other products offered for the customer,
• Ensured compliance with various regulatory compliances.
• Tested the application developed in .Net framework.
• Performed black box testing including GUI testing, positive testing, negative testing, security testing and user acceptance testing as per test plans and test case scenarios.
• Responsible for testing teller interfacing applications and functionalities like account opening, change of address, posted and pending transactions, Block and unblock account/credit cards, cross selling of credit cards and other products offered for the customer,
• Performed black box testing including GUI testing, positive testing, negative testing, security testing and user acceptance testing as per test plans and test case scenarios.
• Written SQL queries to validate the data on the DB2
• Attended the regular client call and discuss the weekly status with the client.
• Recorded, maintained & tracked defects, assigned type & severity levels using Quality Center
• Developed and established quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
• In this supply chain management project did the Warehouse management testing with Mainframe/AS 400
• Prepared and delivered reports, recommendations, or alternatives that address existing and potentialtrouble areas in IT systems and projects across the organization.
• Developed and established quality assurance procedures, measures and testing standards for
• Ensured that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues.
• Prepared and delivered reports, recommendations or alternatives that address existing and
• Assisted in the development of change control processes, practices, and guidelines for new and existing technologies.
• Collaborated with software/systems personnel in application testing, such as system, unit regression, load and acceptance testing methods
• Good Understanding on JCL

Confidential

QUALITY ANALYST

Responsibilities:

• Analyzed the Requirements from the client
• Participated in preparing Test Plans, Test Scenarios, Test Data, Test Environment
• Analyzed the Test Cases prepared by other team members
• Got expertise with the Visual Studio 2007.
• Analyzed specifications ad test plan for the testing process of retail Applications
• Developed Base line scripts for testing the future releases of the application using WinRunner
• Conducted Functionality, Performance and Regression testing during the various phases of the application using WinRunner
• Executed the test scripts using WinRunner and analyzed the results
• Participated in Client/server & Web testing.
• Cross browser testing has been done on Netscape 4.75 and I.E 5.01 Performed backend testing.
• Tested different links for the user's to navigate through the site with hyperlinks. Giving mandatory information of a defect to developers in order to fix it
• Prepared Summary Reports
• Prepared Lesson Learnt documents from the previous project testing experience
• Communicated with the Test Lead / Test Manager
• Conducted Review Meetings within the Team

Confidential

QA Engineer

Responsibilities:

• Wrote the test scripts to execute the test cases for different modules like Payroll, Documents, Deductions, hours -earnings, accumulators and tax setups.
• Executed the test scripts on different releases and validated the actual results against the expected results.
• Entered the defects in to the defecting tracking tool Quality Center.
• Interacted with the development to resolve the issues
• Validate user input from Web pages
• Created test bed data for regression testing
• Used MS SQL Server for transaction testing and to create, update, modify the database tables.
• Analyzed system specifications and business requirements.
• Performed static and parallel testing for live data.
• Performed functionality tests by executing the test cases of test plan.
• Performed Integration and Regression testing.
• Developed test plans and scripts or Manual testing and Automated testing of web based applications
• Developed and executed system test specifications for a variety of reports.
• Documented and verified the existence of bugs and their resolution
• Determined overall product reliability and performance

Confidential

QA Engineer

Responsibilities:

• Got good knowledge of Software Development life Cycle (SDLC).
• Performed white box testing and Black box testing
• Performed Smoke testing on critical or basic feature of an application.
• Performed Functional testing on each and every component of an application.
• Performed Integration testing based on business transaction scenarios.
• Performed system testing whether end feature is working or not.
• Ad-hoc Testing and Performance Testing.
• Started using Visual Studio 2006
• Regression testing after fixing bugs and verified that the fixes didn’t create problems elsewhere
• Compatibility testing for different platform specifications.
• Usability testing whether application is user friendliness or not.
• Acceptance testing, Performance testing.
• Globalization testing for an application in different languages and different format specifications.
• Excellent knowledge of Software Testing Life Cycle (STLC).
• Preparing Requirement Traceability Matrix for test cases.
• Proficient in writing Test cases by using test case design technique.
• Very Good in Test Execution Process, Defect Life Cycle, and Test Plan.
• Detecting bugs & classifying them based on severity, priority.