TECHNICAL SKILLS:

Operating Systems/Platforms: Windows 8, Windows 7, Terminal Servers, Tandem, Windows XP Professional, Windows 2000+, NT 3.51/4.0/5.0 (Intel/Alpha), NT Common Host Platform 2.1 (to latest), Windows 95 - 98 (Intel), Solaris 2.51-8, UNIX Solaris Common Host Platform 2.1 (to latest), IBM Mainframe eServer z/OS, zSeries, OS/390, Sun CGOS, Linux (RedHat and Suse Intel),, NET Framework, Domino 5.0x (Server and Client), Microsoft Exchange 5.5 Server, MSDOS, AS400, Thin Clients/Blades, Apple MAC, Android Mobile Device, iPhone Mobile Device, iPod Mobile Device. iPad Mobile Device, Kindle Mobile Device, WinPhone 7 Mobile Device, WinPhone 8 Mobile Device, AIX/Solaris

Languages/Scripting: SQL, SQL Plus, TACL, TSO, ISPF, SPUFI, File Aid, Platinum, XML, Java, JSDK, JRE, JavaScript, C# .NET, C, Visual C++, ASPX, PHP, Fortran, Assembly, Visual Basic, Basic, WinRunner, Visual Test, Perl, SH, CSH, KSH, BASH, HTML, APSX, UML, XACML, AnswerSoft Programming Language, COBOL, RPG, TPL, Visual Studio, VBScript, Registry Scripting, EmbarcaderoRapid SQL (Oracle & Sybase Client), Quality Test Professional (QTP - Automation), SiteGround, Joomla, TinyMCE (Editor), Gatling.io

Database: DB2, SQLServer, Oracle 7.3-8.05, Sybase, Sybase ASE (Adaptive Server Enterprise), Domino, MS SQL, Access, SAPDB, JDBC, ODBC, TOAD, DBArtisan, Microsoft iSQL, SQL Server (Repository), OpenJMS Server (Messaging Server)

Web: BEA WebLogic, Apache Tomcat, IIS, Domino Go Webserver, WebSphere, Netscape Enterprise Server, iPlanet, Tuxedo, WebLoad, Netscape Communicator, IE, Tivoli (Tivoli Web Hosting Operating System, Data Warehousing, System Event Monitoring, and Software Packages products,), WSL, WSDL 1.0, Basic Profile Viewer 1.0, XML Spy, Apache Axis, Mozilla Firefox, Apple Safari, Google Chrome, Internet Explorer, Firefox, Web Services

Protocols: SOAP, POP3, TCP/IP, HTTP, HTTPS, SSL, LDAP, FTP, Finger, Telnet, SOCKS

Other: Tivoli (Web Hosting Software), Microsoft Visual Studio, Citrix Siebel (bug tracking), Clarify, Netmind, Remedy (bug tracking),, VNC (Conferencing), Helios, FootPrints, Bugzilla, Kintana (Bug Tracking software), Digital's Bug Action Tracking System, CVS, ClearCase (Source Control), WinCVS, CygWin, ClearCase, VMware, VI Editor, Exceed, Visual SourceSafe, Remotely Possible/32, CLI (Command-line Interface), NetMeeting, Remote Desktop, VPN, GHOST, Loanet, Lotus Sametime, Clocks (Clock In/Out), RUMBA (Mainframe Display), OmniPay, Visio, Workbrain, TellMe IVR/VRU (Voice Recognition), Quest SQL Navigator, WinSQL, Mercury Quality Center and Test Director (Automated and Manual Test Plans and Test Lab), Six Sigma Management Practices, FootPrints (Bug Tracking Software), Helios (Time Management Software), Crystal Point OutsideView (Terminal Emulation), App-V, Mingle (Agile Project Management), Rally (Agile Project Management), ArcSoft PhotoStudio, Exceed 6.0, SiteServer, Netshow, RealAudioVideo, FX 32 (Translator/Emulator), and many more.

PROFESSIONAL EXPERIENCE:

Senior Quality Assurance and Performance Engineer

Confidential, Billerica, MA

Responsibilities:

• Articulate test strategies for the Morphotrust applications.
• Develop test scripts in Gatling.io (an open-source load testing framework) to test their Biometric Identification Server, Image Server, and Facial Recognition System.
• Create a Performance Test Plan.
• Perform data mining activities to build test bases.
• Execute my performance scripts and gather results for different users.
• Attend daily meetings and discuss my test status.

Senior Quality Engineer

Confidential, Tewksbury, MA

Responsibilities:

• Articulate test strategies for the Market Basket applications.
• Develop high level test scenarios.
• Build a traceability matrix by creating, documenting, managing, and maintaining detailed Test Strategies, Test Plans, Configuration Guides, and Status Documents.
• Perform data mining activities to build test bases.
• Execute smoke, beta, functional, regression, performance, and usability tests, and report on defects.
• Attend Meetings and discuss my open defects.
• Provide testing services as part of a team in an Agile environment.

Senior Mobile Quality Engineer

Confidential, Merrimack, NH

Responsibilities:

• Articulate test strategies for the Microsoft Mobile Fidelity Financial applications and the Fidelity Alzheimer’s Web Site.
• Develop high level test scenarios.
• Build a traceability matrix by creating, documenting, managing, and maintaining detailed Test Strategies, Test Plans, Configuration Guides, and Status Documents using Quality Center and Rally.
• Perform data mining activities to build test bases.
• Execute smoke, beta, functional, regression, performance, and usability tests using Wired and Wireless Laptop, Desktop, and Mobile Device configurations, and report on defects using Quality Center.
• Attend daily Triage Meetings and discuss my open defects.
• Complete required recurring training, Courses, and Ethics Compliance, Employee Investing, Trade Verification Reporting.
• Provide testing services as part of a Financial Services team in an Agile environment.

Senior Quality Engineer

Confidential, Nashua, NH

Responsibilities:

• Articulate test strategies for all NBC/Universal Golf Reservation, Tournament, Ranking and other applications and API’s.
• Develop high level test scenarios.
• Build a traceability matrix by creating, documenting, managing, and maintaining detailed Test Strategies, Test Plans, Configuration Guides, and Status Documents using Mingle.
• Perform data mining activities to build test bases.
• Execute smoke, functional, regression, performance, and usability tests using Wired and Wireless Laptop, Desktop, and Mobile Device configurations.
• Lead/facilitate multiple and daily defect meetings, as needed status meetings, and weekly review meetings with the NBC/Universal development teams.
• Effectively support the NBC/Universal Quality Assurance process model and best practices in an Agile environment.

Senior Quality Engineer

Confidential, Merrimack, NH

Responsibilities:

• QA lead on all projects for all Enterprise Trading, Credit & Research, Quantitative, Portfolio, and Market Surveillance applications engineered and supported by the Investment Advisors Solutions (IAS) engineering team deployed on a Windows based technology stack.
• Articulate test strategies.
• Develop high level test scenarios.
• Build a traceability matrix by creating, documenting, managing, and maintaining detailed Test Strategies, Test Plans, Configuration Guides, and Status Documents using Quality Center.
• Perform data mining activities to build test bases.
• Execute smoke, beta, functional, regression, performance, usability, and automated testing using Wired and Wireless Laptop, Desktops, International (Foreign) and Domestic Blade Thin Clients (2 and 3 monitor configurations), Projector, Fidelity and Non-Fidelity Thumb Drives, USB Bloomberg and Non-Bloomberg Keyboards, USB HP Printer, Network Black/White and Color Printers.
• Execute tests on Domestic and International/Foreign builds using a Latency Generator to simulate International/Foreign users.
• Configure and maintain automation Test Scripts.
• Lead/facilitate multiple and daily defect and status reporting reviews\meetings while communicating daily with onshore and off shore based QA and development teams.
• Complete required recurring training, Courses, and Ethics Compliance, Employee Investing, Trade Verification Reporting.
• Effectively support Fixed Income quality assurance process model and best practices.

Senior Quality Assurance Analyst

Confidential, Salem, NH

Responsibilities:

• Automated and Manual Test of the Loanet Securities Accounting System and other Foreign and Domestic Stock Market offerings (SmartSeg (Smart Segregation), RegAllo (Regulatory Allocation), Automated Instruction System (formally CAGE Systems), S3 (Smart Segregation including Cash Securities), R3, SmartLoan, LSRA (Loanet Short Rebate Allocation), Martini and Global One applications (International/Foreign Securities Borrowing and Lending), Compare) using the Tandem TACL command line, web UI, stand-alone applications, and complex SQL commands to manipulate and query the SQLServer Database.
• Communicate with on and off-site USA and India contacts.

Senior Quality Engineer

Confidential, MA

Responsibilities:

• Automated and Manual Test of the Human Resource and Payroll offerings (Employee Timekeeping, Payroll Management, Health Savings Account, Employment & Income Verification, Workforce Management, Compensation Planner, Performance Management) using the mainframe command line, UNIX command line, web UI, stand-alone applications, and complex SQL commands to manipulate and query the DB2, SQL and Oracle Databases.
• Lead QE Person for all Cross Project Talent Management Projects within the USA and India.
• Developed and delivered Documentation, Training, Presentations, and Demonstrations on the Cross Project Talent Management Software - Financial Software.
• Graduated from Advanced SQL Training.

Software QA Engineer Contractor

Confidential - Manchester, NH

Responsibilities:

• Test cross-platform client-server Operations Support Systems (OSS) and Service Resource Management (SRM) software solutions for large wireline and wireless service providers for the following product lines: Xng Administration Client, Xng Client, and Xpercom (all Java based programs that manage network growth, track inventory and interface with its network management platform) using the UNIX command line, web UI, stand-alone applications, and SQL commands.

Software QA Automation Engineer Contractor

Confidential - Westford, MA

Responsibilities:

• Automate and Test the Davox Unison Client (Call Center) Application Programming Interface (CLAPI) OLE Custom Controls (OCX) and CLAPI Technology Access Modules (TAM) using Visual Basic and Davox AnswerSoft Programming Languages.
• Hardware and software setup and maintenance of the test systems and programs, creating and maintaining the Client Application Interface OCX and TAM Test Plans and Test Case documents, reviewing Client API product documents for Release, comparison testing the Workstation Application Interface (WSAPI) for the CLAPI (CLAPI sits on top of WSAPI), and Source Control Management.
• Test the complete line of Davox telephony software as well as building and maintaining a Data Repository Server for use with the Davox Unison Server (which consists of 67+ server packages).

Software QA Tools Automation Engineer

Confidential, Nashua, NH

Responsibilities:

• Responsible for designing and developing Automation programs for performance benchmarking of the Pumatech Synchronization server products, including their web based Intellisync product, with respect to Lotus Domino and Microsoft Exchange, and using the UNIX command line, web UI, stand-alone applications, and SQL commands.
• Primary responsibilities included designing and developing performance software (automated and manual) using Visual C++, Visual Basic, and Visual Test and then running these programs to obtain performance benchmarks.
• Also, solely responsible for the performance lab which included building a 9 machine lab from scratch (including a RAID Server, and many Primary and Secondary Servers, Clients, and Web loading PCs), hardware setup and configuration, software installation and configuration, and ongoing lab maintenance.
• Other tasks included writing and maintaining automated functional scripts to test the Sync-It (Intellisync.com web-based) product on various platforms using a Microsoft Exchange Server and bug tracking for all test products.

QA Analyst Contractor

Confidential, Burlington, MA

Responsibilities:

• Test (continuously building an 11 machine (UNIX and Windows) Tivoli Web Hosting Operating Center/System).
• Test the Tivoli Web Hosting, Data Warehousing, System Event Monitoring, and Software Packages products, IBM Net.Commerce software products, Confidential custom web software products, Network Administration Monitoring programs (NAM; protocol web based monitoring tool.
• Responsible for system administration, including OS and software installations, of test and support of UNIX, NT, and custom platforms.
• Identify and interpret metrics data for the Tivoli, NAM, and IBM Net.Commerce projects, making process improvements and recommendations on the web software programs based upon metrics results.
• Review and write Release Summaries and Perl source code for improvements, automating test procedures to simplify the configuration process, and extensive test plan, troubleshooting plan, and documentation writing.
• Lead Representative for Tivoli, IBM Net.Commerce, NAM, and custom products for QA on project teams, ensuring the QA, Y2K, and Forward Compliance Software Quality Plans are collected and analyzed for each project, providing reports of quality activities to management for each project, working with other projects and the QA manager to assist in the definition of new project metrics.

QA Analyst Contractor

Confidential, Cambridge, MA

Responsibilities:

• Solely responsible for test plan design, implementation, and testing of the Tivoli Web Hosting and System Event Monitoring software products, as well as Confidential custom web software products using the UNIX command line, web UI, stand-alone applications, and SQL commands. Responsible for system administration, including OS and software installations, of test and support platforms.
• In addition to testing the Tivoli products with other system and software programs, other duties include identifying and interpreting metrics data for the Y2K Tivoli project, making process improvements and recommendations to Tivoli and Confidential on their web software programs based upon metrics results, analyzing and reporting bugs using GTE’s Detailed Documentation Tracking System and Tivoli’s Product Maintenance Release program, reviewing Release Summaries and Perl source code for improvements, maintaining weekly correspondence with Tivoli concerning their 3.6 software products and bugs, automating test procedures to simplify the configuration process, and extensive test plan, troubleshooting plan, and documentation writing.
• Representative for Y2K Tivoli QA on project teams, ensuring the Y2K QA and Y2K Software Quality Plans are collected and analyzed for each project, providing reports of quality activities to management for each project, working with other Y2K projects and the Y2K CM/QA manager to assist in the definition of new project metrics.

Quality Assurance Engineer Contractor

Confidential, Littleton, MA

Responsibilities:

• Responsible for testing 32-bit software on the DEC Alpha and Intel computers using many and any 32 bit Intel application that was released for sale (some listed above).
• This includes performing thorough tests using Microsoft’s Wx86 Emulator and Digital's FX 32 Emulator, tools that translates and optimizes code on alpha machines, to process at high performance speeds.
• My duties include installing operating systems and 32-bit application software packages, setting up network and system environment, testing on the Alpha/Intel platforms, using Wx86 emulator and FX 32 emulator/translator with 32-bit application software (100+ applications), using NTSD tool to gather software debug information, and reporting on bugs found from testing using Digital's Bug Action Tracking systems.
• Primary duties include writing automated tests using Microsoft’s Visual Test tools, testing of software using NSTL test scripts, thorough test plan writing, and training others to perform various tasks.

Marketing Manager

Confidential, Dracut, MA

Responsibilities:

• Worked as a Microsoft Solution Provider and as a Computer Value-Added Reseller of such companies as Microsoft, Hewlett-Packard, IBM, Compaq, and more.
• Responsible for a monthly computer informative newsletter, new product research, sales inquiries, respond and report on Microsoft's leads (as part of the Microsoft Solution Provider Program), respond and report on other leads, build and maintain hardware/software reseller authorization contracts, database maintenance, inventory control, vendor communications, and subscription renewals.
• Created a company monthly Web Page (HTML document) complete with hyperlinks, sound, and visuals using Microsoft's Internet Assistant.
• Other duties included maintaining in-house communications, project scheduling, assisting customers with inquiries and problems, PC diagnostic testing and reporting, installing software, book keeping, Accounts Receivables, Accounts Payables, and Yearly Accounts Balance.