Lead QA Engineer/Salesforce Admin Resume

SUMMARY

A well - rounded QA professional with solid experience in testing software for enterprise critical initiatives; web, SQL and ETL testing specialist; extensive knowledge working with cross-functional teams, communicating with customers, vendors and upper management; clarifying business requirements; conducting UATs; attention to detail; committed; advanced problem solving & analytical skills; team player with excellent communication and inter personal skills.

TECHNICAL SKILLS

Testing Tools: Informatica/Ab Initio, SQL Developer, TOAD, HP ALM, Selenium, QTP, Test Director, WinRunner, Clear Quest, SOAPUI, Postman

Operating Systems: Windows, UNIX, Linux, OSX/iOS, Android

Database Technologies: MS SQL Server, Oracle, Teradata, SQL, PL-SQL

Applications Technologies: .NET/ASP/ASP.NET, Apex, Java/JSP/EJB, Web services, XML

Other Tools: MS Office - Excel, Word, Crystal Reports, Version One, JIRA, TestNG, Junit, Seibel

PROFESSIONAL EXPERIENCE

Confidential

Lead QA Engineer/Salesforce Admin

Responsibilities:

Lead backend testing of the migration of legacy systems to Salesforce using SQL/ETL
Understand businesstransformation rules involved in source to target mappings. Created SQL statements for validating these rules and mappings. Executed these test scripts to validate if the data in target table populated correctly.
Experienced in Data Migration usingApex Data Loader, Data Import Wizard
Lead Salesforce Application testing - Visual force pages, Custom build pages, Dashboards, Manager Filters, Workflow rules, Reports and Approval Process; integration testing with Cloudbit;
Wrote/executed automation scripts using Selenium tool based on Gherkin Feature files (using ATDD/Cucumber)
Analysis on identifying the root cause for the defects, which helped developers to fix the defects quickly
Supported maintaining Salesforce Administrative functions
Daily interactions with Developers, PO’s and Business; conducted UAT sessions, and supported deployments
Worked in Agile - Daily Stand ups, Grooming sessions, Sprint Planning sessions, Sprint Retrospective meetings
Used Version One for Project Management

Confidential

Sr. QA Engineer

Responsibilities:

Created test data for testing specific ETL flow.
Tested several data validation graphs developed in Ab Initio environment
Tested graphs for extracting, cleansing, transforming, integrating, and loading data using Ab Initio ETL Tool
Have expertise and experience testing reporting technologies such as Business Objects & Crystal.
Involved in extensive testing of functionality of newly built Confidential ’s Home loans web portal (browser, mobile, ADA)
Used SOAPUI to test real time communication between web application and back end Empower & web services
Came up with high level scenarios to test, Prepared Test Cases & conducted Test Case Reviews
Prepared Regression test suites using Selenium IDE; Defect tracking done by ALM

Confidential

Sr. QA Tester / Offshore coordinator

Responsibilities:

Performed QA to implement real-time communication between Chase and a Repossession vendor - web applications, secure middleware & web services
Engaged in QA efforts for upgrading the internal applications to support a newer IE browser; various BAU projects;
Drove offshore team to write test cases & conducted Test Case Reviews
Used JIRA for Project tracking and Defect Management
Used XML scripts to test functionalities and validated the ‘response XML’ for validity, error codes, data integrity etc;
Collect error logs from secure middleware / SQL Server to report Issues.
Tested ETL jobs as per business rules using ETL design document
Performed data analysis, data profiling & mapping using SQL and Informatica Data Explorer on various sources systems including Oracle and Teradata.
Used complex SQL queries to retrieve & test proper data population in application tables

Confidential

QA Analyst

Responsibilities:

Involved in testing functionality of PeopleSoft HRMS, Employee Self Service and eRecruit modules
Developed Test plans and executed various Test Cases based on the requirement documents covering all the business processes such as ‘Login’, ‘Apply for a job’ etc;
Created SQL statements and PeopleSoft Query reports to validate Converted data from the Legacy system
Defect tracking and reporting done using Quality Center
Used QTP to test broken links, images and text on web pages, created and executed batch scripts in regression testing

Confidential

QA Tester

Responsibilities:

Involved in extensive testing of Customer Service module which allows customer service agents to activate/de-activate phone service, change plans and manage customer information
Prepared test data for positive and negative test scenarios for Functional Testing as documented in the test plan
Queried databases with SQL to obtain sample data for billing verification
Used TOAD to connect to Database to validate data that was populated by ETL applications
Defined defects using ClearQuest, Used Winrunner to generate multiple test data