SUMMARY:

• Over Nine Years of IT experience with good understanding of Client - Server and Web based applications, Software Development Life Cycle and Software Testing methodologies. My expertise span through Insurance Services, Finance and Banking domains.
• IT professional with expert problem solving skills; served as system analyst, business analyst, new technology tester, business requirement writer, QA (Quality Assurance) and UAT (User Acceptance Testing) Analyst, and technical walk-thru facilitator.
• Understanding of the Unified Modeling Language (UML), Use Case analysis, Visual modeling, and Object Oriented Software Engineering IBM Performance Tester tool.
• Competence in writing and executing test plans, test cases and test scripts based on the Baseline Requirements, Functional Specifications and Design documents. Recognize discrepancies in test plans and recommend revisions to management/leads for future audit, design and planning accomplishments.
• Implemented business processes, performed test suites, reported bugs, reviewed others bug reports, and tracked their process through various tracking tools and proficient with Quality Center.
• Recognized for attention to detail and adherence to critical protocols including SOX (Sarbanes-Oxley) compliance,
• Solid knowledge of QA methodologies, terminology and tools. Expertise in the manual testing process and various methodologies including black-box, gray box testing, Unit, Integration, Smoke, Function, System, Regression, Performance, Load, Stress, Scalability, Usability, and Compatibility testing and understand the SD/QA Life Cycle.
• Provided Quality Center and Quality Center Dashboard overview and extensive training to individual dev Testing Team for implementation of unified and better bug tracking process.
• Proficient in development of Test Strategy, Test Specifications, Test Cases for Functional Testing, System and Integration testing, Regression testing, GUI testing, mainframe testing, Performance testing, Load testing and User Acceptance testing IBM Performance Tester tool.
• Good team player with excellent communication and interpersonal skills and comfortable in high intensity work environment.

TECHNICAL SKILLS:

RDBMS: Oracle 11g/10g/9i/8i, SQL SERVER 5.0, DB2 7, MS Access 2005

Version Control: PVCS Tracker 6.8

Bug Tracking tools: HP Quality Center 11/10, Test Director 8.0, Bugzilla, Mercury Quality Center 8.2, Rational Clear Quest 7.1, Test Director 7.6, PVCS Defect Tracker 6.5

Languages: SQL, PL/SQL, UNIX shell scripts, HTML, DHTML, C, C++, XML

Utility Tools: Toad 10.6/ 9.7, SQL * Plus 10.1, SQL-Navigator 6.2

Testing Tools: IBM Performance Tester tool, Mercury Suite (Win Runner, Test Director, Rational Tools (Rational Requisite)), JMeter.

PROFESSIONAL EXPERIENCE

Confidential, Milpitas, CA

Sr. Quality Assurance Engineer

Responsibilities:

• Involved in analysis, requirements gathering, functional/technical specification, test plan development, deploying and system testing.
• Design and Executed Quality Test Plans and Test Cases to verify reliability, accuracy and compatibility of IBM Performance Tester tool application.
• Gathered requirements by conducting meeting with users and business analysts and create technical requirements document.
• Study the existing database components, code structure and analyze new requirements with respect to change requests.
• Performed gap analysis and provided considerable parameters to help come up with timelines, resources required and scope of the project.
• Successfully identified bottlenecks and functionality issues with the application when running application under heavy Performance Tester tool load.
• Liaison to upper management and mentor to the testing team; carried out application training sessions to the business Users and other team members explaining application, desired functionality, issues and SDLC of the project and its timelines Performance Tester tool load.
• Performed Regression, System, and Integration Testing by executing the test scripts. Extensively involved in the Functionality testing, and Black box testing Performance Tester tool load.
• Identifying performance bottlenecks, suggesting and implementing alternative testing approaches

Environment: Oracle 11g, UNIX, PL/SQL, Quality Center 10.0, .Net 3.0, Java, JMeter, SQL Plus, Toad 10.5, HTTPREST, XML, WSDL, JSON, SOAP

Confidential

Sr. Quality Assurance Engineer

Responsibilities:

• Involved in analysis, requirements gathering, functional/technical specification, test plan development, deploying and system testing.
• Interacted with the business users and collected the requirements and prepared FSD (Functional Specification Document) that outline detailed information about the requirements.
• Developed Test Plan and Test cases from the Functional Specification document.
• Design and Executed Quality Test Plans and Test Cases to verify reliability, accuracy and compatibility of IBM Performance Tester tool application.
• Successfully identified bottlenecks and functionality issues with the application when running application under heavy Performance Tester tool load.
• Converted test plans and test cases of Test Director into edocs in order to share test procedures throughout the QA team.
• Testing scheduled daily, monthly, quarterly and yearly jobs.
• Developed curriculum, edited and tested training materials, facilitator guides and participant manuals for accuracy and proper workflow.
• Involved in interaction with subject matter expert and preparation of test plan, which specifies testing overview, testing approach, testing strategy and scope of testing.
• Investigated software faults and interfaced with SME to resolve technical issues.
• Involved in weekly status update with Manager and project lead.

Environment: Oracle 11g, UNIX, PL/SQL, Quality Center 11.0, .Net 3.0, Java, JMeter, SQL Plus, Toad 10.5, HTTPXML, WSDL, JSON, SOAP

Confidential, Indianapolis, IN

Sr. Quality Assurance Engineer

Responsibilities:

• Worked with business users, analysts and users to understand the business requirements and created functional specification document.
• Participated in system specification meetings, analyzed user requirements, and coordinated with the team members and developer team.
• Responsible for analyzing PACTS and Medispan applications and create templates for testing team. Tailored these templates to account for wide range of systems. Constantly review application changes and modify the templates as needed.
• Liaison to upper management and mentor to the testing team; carried out application training sessions to the business Users and other team members explaining application, desired functionality, issues and SDLC of the project and its timelines Performance Tester tool load.
• Developed curriculum, edited and tested training materials; facilitator guides and participant manuals for accuracy and proper workflow. Environmental testing in preparation for go-live.
• Developed Test Plan and Test cases from the Functional Specification document for CLAIMS project.
• Involved in User acceptance Testing (UAT) and communicated the functionality of the application and resolved user questions and documented the concerns and enhancements.
• Involved in UAT, Navigation, Integration, Functional, and Regression Testing. Performed Smoke testing and regression testing for fixes and closed the defects.
• Pre-run the builds and data fix in different environments, and verified the successful run, before sending to Production environment.
• Validated front end data with the back end database using SQL queries in TOAD and Sql Plus.
• Logged defects in Quality Center and wrote Test cases for regression testing.
• Created Work Orders for the bugs in the application and helped developers to fully understand the problem and resolve the user requirement and/or issue reported.
• Provided 24/7 production support to test hot fixes.

Environment: Oracle 11g, UNIX, PL/SQL, Quality Center 10.0, .Net 3.0, Java, JMeter, SQL Plus, Toad 10.5

Confidential, San Diego, CA

Sr. Quality Assurance Engineer

Responsibilities:

• Gathered requirements by conducting meeting with users and business analysts and create technical requirements document.
• Study the existing database components, code structure and analyze new requirements with respect to change requests.
• Performed gap analysis and provided considerable parameters to help come up with timelines, resources required and scope of the project.
• Carried out training sessions to junior testing team about the testing standards, testing strategy of the project.
• Created Test Plans and Test Cases and executed Test Cases manually and also using Test Director. Involved in the System Testing and Analyzing the Business Requirements.
• Performed Regression, System, and Integration Testing by executing the test scripts. Extensively involved in the Functionality testing, and Black box testing Performance Tester tool load.
• Responsibilities include regularly interacting with the development team and requirements team and communicate the related issues.
• Strong skills in backend testing using SQL queries, generating the reports to ensure the data integrity and validate the business rules. Responsible for Analysis, reports and defect tracking. Involved in testing the input validations and testing the error routines.
• Identifying performance bottlenecks, suggesting and implementing alternative testing approaches.
• Provide resolutions to time-sensitive ad-hoc requests for information from management.

Environment: Oracle 9i, SQL, PL/SQL, SQL*Plus, .Net, Java, SQL*Loader, Toad 10.5.

Confidential, Knoxville, TN

Sr. Quality Assurance Engineer

Responsibilities:

• Interacted closely with Business users and Technical peers in the System Analysis process, and developed requirements to facilitate testing.
• Created Test Procedures, Test schedule matrixes, Test Plans and Test Cases from the Functional Specification Documents (FSDs).
• Developed comprehensive and reusable automated test scripts utilizing variety of advanced methods and techniques in order to ensure high quality of application releases.
• Developed SQL queries to validate data and check data integrity, have these queries reviewed by technical
• Developers and document these queries for further use by QA team.
• Extensively used Quality Center for authoring general and functional requirements, build and maintaining test cases, test scripts, test execution plan, creating, maintaining and tracking of Defects, and documenting SQL queries for replication.
• Performed Functionality, Regression, Integration and System Compatibility Testing and ensure that applications don’t exhibit any unintended behavior.
• Reviewed test cases of other team members and provided coaching and feedback.
• Modified test conditions in accordance with changing requirements.
• Interacted with developers and various members of team to discuss and resolve defects and their priorities.
• Evaluated risks associated with automation testing approaches in few scenarios and make recommendations to perform manual testing when necessary.
• Conducted User-Demos for approval and go-no-go decisions on Users RFCs.

Environment: Oracle 10g, Visual Basic 6.0, .NET 3.5, Java, SQL Plus, Quality Center 9.0, Toad 10.0.

Confidential

QA Analyst

Role and Responsibilities:

• Performed testing for Semi monthly/Major releases.
• Prepared test plan, test cases to validate requirements in System Test, Regression Test, and Production verification. Document the test plan, test cases, test summary and test results.
• Executed test cases during System Test, Regression Test, and Production verification. Coordinated and located test data to use in test cases.
• Provided defect/problem reporting for defects discovered during testing using the defect reporting process. RTM provides consistency in problem tracking, reporting and monitoring.
• Worked closely with the development and requirements team to gather business requirements and test data.
• Prepared test status reports. Communicated lessons learned from project to the Main Point of Contact. Escalated critical issues to the Point of Contact.
• Attended team/defect meetings. Coordinated and addressed project issues for semi-monthly releases with developers and as well assisted in resolving them.

Environment: Oracle 8i, Visual Basic 6.0, .NET 3.5, SQL Plus, Quality Center 9.0, TOAD 7.5 and Win NT.