SUMMARY

• Around 6+ years of experience in Software Quality Assurance with proven experience in Web based and Mobile Application Testing.
• Experienced in Manual and Automated Testing of web and client server Application.
• Extensive hands on experience with working with POS based platforms, supported test activities associated with Product Point of Sales.
• Strong understanding of QA Processes, Waterfall, Agile, and SDLC and can work through different releases of product.
• Good experience in Manual Testing of Mobile Applications using iOS and Android.
• Experience with QA Methodology and QA Validations to ensure the Quality Assurance Control.
• Extensive work experience on Functionality Testing, GUI Testing, Regression Testing,Integration Testing, System Testing, User Acceptance Testing, Black Box testing and Back End Testing
• Strong Knowledge of creating Test Plan, Test Scripts and Test Cases and Execute them.
• Coordinated Testing between Offshore and Onsite Testing team, developers.
• Experience with n - tier systems and both Web and Client Server Application.
• Proper Knowledge about e-com mobile web testing and SOA testing.
• Knowledge about mobile application tools like DeviceAnywhere, Android SDK, and QXDM.
• Good understanding of Software Development Life Cycle(SDLC) and Software Testing Life Cycle(STLC)
• Proficiency in Defect management including Defect creation, modification, tracking, reporting using industry standard tools like Test Director/Quality Center, Jira.
• Experience in writing training document, Test Matrices, Traceability Matrix.
• Expertise with Mobile testing on Blackberry, iPhone and Android.
• Expertise in both Manual and Automation testing
• Experience working on Windows and Linux OS.
• Experienced in replicating field issues reported by end users, investigate the problem and identify corrective measures.
• Participated walkthroughs and meetings to discuss the Testing Time lines and for project update status reporting.
• Excellent analytical, problem solving, communication and interpersonal skills with good work ethics.
• Experience in analyzing the root cause of the problem and work with Development team to resolve defect.
• Proven ability to work efficiently in both independent and team work environments.

TECHNICAL SKILLS

Platforms: Windows (95, 98, 2000, XP, 2003, Vista,7), Dos, Linux, Unix, Mac

Mobile Platforms: Android OS, iPhone OS

Programming: C, C++, Perl, XML, HTML, Ajax, PL/SQL, VB script

Database: MySQL, DB2

Test Automation: Selenium, Winrunner8.2, Loadrunner9.2, DeviceAnywhere, SDK Android SDK, QXDM

Networking: TCP/IP, FTP, HTTP, Internet

Bug Tracking: Quality Center v9.0-v11 / Test Director, ClearQuest JIRA

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

Applications: MS Office (Word, Excel, Power Point, Access, Outlook)

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

QA Tester/Mobile Tester

Responsibilities:

• Performed Unit, System, Integration API and UAT testing as per business requirement.
• Tested Mobile POS system using Apple and Android devices and the portable printer
• Verified email retrieval based on credit and debit transactions
• Worked onPOS self check and also involved in setting of QA Test environment with simulated POS test environment.
• Tested different functions of thePOSsystem like scanning, paymentsandreturns.Making sure that the system met the requirements and expectations.
• Tested GUI for Navigation bar, buttons, list view, tool bar, screen and Icons on Mobile device.
• Created and executed functional tests for web services.
• Involved in Restful web services using SOAP UI
• Involved in testing billing module for billing jobs for different bill cycles.
• Validated Gift card issue, item/transaction discount, MPC discount, Employee discount, discount override.
• Performed Scan/Manual entry of sale transaction.
• Validated multiple taxes, price look up and gift card inquiry on Mobile POS device.
• Verified signature captured functionality for credit/debit card.
• Validated Transaction, EJs and TLOG in back end system & at central office.
• Worked with all other teams to driving issue to resolution and to ensure the delivery of project on time.

Environment: Windows 2000, SQL, UNIX, Restful Web Services, SOAP UI, Apple iPod, HP Quality Center, QTP, Selenium, POS Oracle 360, CHARLES WEB PROXY

Confidential, Menomonee Falls, WI

QA Tester/Mobile Tester

Responsibilities:

• Testing was performed in an Agile environment with 4 week springs
• Reviewed the Business/ Functional/ System Requirement Specs, High Level Design Documents, Detailed Design Documents and Requirement Matrix
• Created Test Scripts and assisted in user acceptance testing (UAT).
• Develop detailed test plans from use cases; detailed specifications develop test cases for functional, Integration, System Testing and User Acceptance Testing
• Tested New Features and their impact on existing functionality before each release (Agile Methodology)
• Managed the test cycle environment resources - SIT and UAT for all the monthly code releases.
• Every day I have to attend daily stand ups In this stand ups we have meeting with developers, business analyst, and scrum master
• Tested Mobile APP on iPhone,iPAD and Android devices.
• Performing Cross Browser testing on Mobile and desktop
• Performed manual testing and data integrity testing by executing SQL statements
• Provided Efforts Estimate and coordinated the test schedule using Agile testing methodology in UAT phase.
• Prepared quick test planning with Test Strategies, test schedules, build acceptance, data preparations and UAT for Production Support Issues.
• Interacted with the stakeholders/SMEs and conducted Joint Application Development (JAD) sessions to resolve open issues
• Developed Test Scenarios, Test cases in accordance with the Business Requirements Documents.
• Wrote Test Scenarios, Test cases in excel sheet and imported them to Quality Center.
• Reviewed requirement, API, server documents, wireframes, Hero’s flows and Technical Specifications of the application and USE CASES/FLOWS.
• Raised and Track the defects in QC/ALM 11.0 using appropriate snap shots with snip tool.
• Participated in the agile development methodology, iteration and agile release process.
• Tested web, link button and different modules related to mobile web and e-commerce.
• Tested implementation of Mobile web on smart phones that include IPhone 5,4,4GS, iPad 2.0.and most of the Android devices.
• Found and Reported critical defects that are iPhone and Android specific.
• Used Android SDK for debugging and screen shots and detected errors.
• Exclusively interacted with the off-shore team by daily calls and Trained new comers/juniors about the current application.
• Performed compatibility testing for iOS and Android Browser.

Environment: Quality Center/ALM 11.00, Selenium, XML, Load Runner9.2, DeviceAnywhere, SDK, Android Jelly bean 4.1, IPhones 3G/3GS/4/5 ipad2, SQL, Microsoft office suite, Windows.

Confidential, Mooresville, NC

UAT Analyst Mobile & Web

Responsibilities:

• Analyzed Business Requirements Documents and Functional Requirements Specification documents.
• Developed test cases for Black box testing like GUI, Functionality Testing, Interruption, System Testing and User Acceptance Testing.
• Responsible executing the Test Cases in Test Lab and created execution reports using Quality Center.
• Extensive worked in a agile environment.
• Performed Functionality testing with various iPhone and Android mobile handsets to ensure that functionality works fine.
• Solved interesting, real-world challenges - from optimizing content for small screen sizes, developing new ways to shop using tablet computers, overcoming slow networks to inventing different ways customers can interact with mobile devices.
• Tested applications that run on a range of mobile handsets and tablets including iOS, Android, Windows Mobile.
• Tested world-class mobile user experiences that meet users' demanding expectations.
• Tested New Features and their impact on existing functionality before each release.
• Ensured the appropriate parties review and sign-off on test cases prior to test execution.
• Performed functional, Integration, Interruption and Regression, testing after release of each sprint.
• Performed test on the application in different scenarios after release of each sprint.
• Involved in web method testing to test the stress of the application.
• Written and executed SQL queries to check the data flow through the front end to backend.
• PerformedNegative testingto find how the functions and variables perform when they encounter invalid and unexpected values.
• Managed the defect in JIRA and generated reports in Quality Center.
• Participated in Walk through and Defect report meetings periodically.
• Involved in the User Acceptance testing (UAT) to check the reliability for end users.

Environment: MS Office Tools, Quality Center 9.2, Selenium, XML, HTML, SQL, SDK, iPhone4, Android Gingerbread/Honeycomb.

Confidential

QA Tester

Responsibilities:

• Involved in Functional testing by executing Test script manually.
• Performed testing for various modules.
• Involved in executing the SQL Scripting.
• Executed and updated test scripts
• Provided migration, conversion and enhancements to a communications company Billing
• Developed Pages, Documents and Application Objects in Dialogue Document development.
• Used Dynamic Arrays and interchanging Date formats.
• Created and formatted Text Areas in designing Page Objects.
• Used Customer Driver and Initialization Data File types.
• Involved in Navigational testing, Field validation, Functional testing, Data validation testing for Data Update application
• Extensively used QTP for generating the automated test scripts for all the Data Load Application tables.
• Manual Database testing was done on the Data Application on Oracle 10g.
• Integration Testing was done on all system components and internal and external interfaces to validate all the system components interface with each other and other systems accurately.
• Functional Test of Data Update was done to verify functional correctness of the Data Update function
• Coordinated test results analyzing in Quality Center (QC) for defect tracking.

Environment: Mercury Quality Center, QTP, Load Runner, Windows XP, J2EEE