SUMMARY

• Seven years of experience in the field of Software Quality Assurance, manual and automation testing.
• ISEB/ISTQB Foundation Level certification with suitable proven exposure to working with different test methodologies and software development life cycle’s.
• Ability to understand the different testing phases and gateways to commencement of each testing phase.
• Thorough knowledge of structured test methods and processes awareness of the software life cycle.
• Very well experienced in all the SDLC phases in most projects, like requirement gathering, test plan with exceptional capabilities in documentation, various levels of system testing implementation and training.
• Highly skilled in Functionality Testing, Integration Testing, System testing, User Interface Testing, Regression Testing, defect and test environment management.
• Expertise in use of HP tools for writing test cases, test execution, defect management and defect tracking.
• Performed Load and Performance Testing by using Load Runner.
• Effective combination of Logical, Analytical, Communication and Documentation skills.
• Extensively involved in design analysis, test planning & estimation, writing test cases preparing status reports.
• Expertise in utilizing various HP testing tools like Loadrunner, QTP, Performance Center, Quality Center for carrying out QA activities
• Expertise in functional and non functional testing of web based applications.
• Writing test plan documentation and outlining the approach to testing, executing test scripts in accordance with the test Plan.
• An understanding and awareness of agile methodology.
• Regression testing during various phases of the development using Quick Test Pro.
• The ability to write basic queries in SQL to validate your work against tables.
• Creation of test scripts and test structures within QTP, Win Runner, and Test Director.
• Good Knowledge of QA and QC Methodologies, Software Development Life Cycle (SDLC) from business analysis to Development, Testing, Deployment, Documenting, Maintaining and User Training.
• Has demonstrated outstanding leadership, creative problem solving and analytical skills in the areas of developing testing functionality incorporating assorted tools and worked with several groups across multiple platforms.
• Ability to work on owns initiative and also the ability to motivate developers to achieve milestones. Works in a structured and repeatable way. The ability to write and review concise technical documentation.
• Able to work collaboratively with Testers, Developers and other team members in testing complex projects and in the overall enhancement of software product quality

TECHNICAL SKILLS

Programming: C, C++, SQL, Java, JavaScript, VBScript.

Testing Tools: Rational Enterprise Suite, Quality Center, Quick Test Professional, Mercury Interactive Test Suite (Test Director, Win Runner, Load Runner)

Automation Tools: Quick Test Pro, WinRunner, Quality Center and Test Director

Project Management: MS Project, MS Office

Databases: SQL, MS Access, Oracle

Web Technologies: MS FrontPage, HTML, DHTML, Java, C, C++

Operating Systems: Windows/XP/Vista, MAC, UNIX, LINUX, DOS

PROFESSIONAL EXPERIENCE

Confidential, Virginia

Test Analyst

Responsibilities:

• Analyzed Business Requirement Specification (BRS), Software Requirement Specification (SRS) and User Requirement Document (URD).
• Developed Test Plan and Test Approach artifact with resource requirements and time estimates.
• Developed Test plan and verified content with the team members.
• Designed and developed Test Scenarios, Test Cases, and Test steps for various Business Services/methods covering both Positive and Negative testing requirements.
• Involved in the project from the requirement analysis phase till the completion of UAT (Entire Test Lifecycle).
• Reviewed and analyzed the Business Requirement Specs, Technical Requirement Specs and Design Documents.
• Involved and developed comprehensive Test Plans and Scripts.
• Involved in preparation of the Test data required for executing test cases.
• Involved in preparation and execution of Test cases for an application.
• Performed User Interface Testing on the web Interface.
• Involved in Functional, Regression, System, Positive, Negative, Black Box, and Integration Testing.
• Developed test automation scripts using Quick Test Professional (QTP).
• Developed and executed SQL queries to validate data.
• Created Standard checkpoints, Bitmap checkpoints and Text checkpoints to check the application’s current behavior to its behavior in previous version.
• Used Regular Expressions in identifying objects with varying names and titles every time a test is run.
• Enhanced the existing or default test scripts by adding some programming for Custom testing and Debugging the scripts.
• Used Synchronization points in the test script to capture the bitmap images of upload and download Status bars in the application.
• Performed Data Driven Testing using QTP and created automated QTP scripts in HP Business Process environment.
• Created test cases and mapped them with requirements using Quality Center.
• Managed the testing process, logged and tracked defects using Quality Center.
• The projects followed Agile methodology, where developers, users and testers worked together to create Stories, Document requirements by interviews and analysis.
• Wrote story narratives, Functional & Non - functional system requirements and Test scripts.
• Performed Manual Testing and Automation testing of Web-based and Client-server enterprise applications and used Quality Center for test management.
• Determined test cases using equivalence partition followed by boundary value analysis (black box testing) of the applications.
• Attended weekly Project Status Meeting with Development Team, QA Manager, and worked closely to define Test Scope, Risk, Dependency and Constraints.

Environment: Quality Center, QTP 10.0, Java, Java script, Internet Explorer, Netscape Navigator, Mozilla Firefox, MS Project, .Net framework.

Confidential, Durham, NC

Test Analyst

Responsibilities:

• Involved in handling multiple modules with testing team, effort estimation and did Project Management
• Worked extensively in Build Release activities, tested application extensively on rules engine environment
• Interacted with development and testing teams also involved in critical defects identification and defects minimization activities
• Recommend, Streamline and established the testing processes
• Extensively worked on SOA Architecture, minimized code by using object oriented methodologies
• Done coding to Patient, Encounter process, also done integration with claims
• Tested Facets interfaces with client and fulfillment services
• Design, test, and implement Provider Conversion from legacy system to Facets.
• Done comprehensive plan including strategy, planning & test cases
• Developed test plans, test cases, test conditions, test designs and test reports using Mercury Quality Center
• Developed automated test tool presentations and training materials; give presentations, and conduct classes and workshops.
• Created Test data in MS Excel Spreadsheet.
• Extensively involved in writing RTM, test cases for Claims Process, Patient Eligibility.
• Tested the adjudication of Claims and Migration Process, Developed test plans, test cases and test scripts.
• Involved in Validation of HIPAA for 270/271, 276/277, 837, 837i and 835 claims used for professional, Institutional and Dental billings by Writing Test cases, Test Plans
• Determined test approaches for various testing strategies like Functional, System, Regression, Usability testing, Alpha, Beta testing and executed using Quick Test Pro.
• Estimated the project effort, done Black box, White box testing
• Performed Functionality Testing and Integration testing using Quick Test Pro.
• Conducted data Driven tests in Quick Test Pro by parameterization, worked with the data table, modified the script for data-driving, and wrote SQL statement in Script to retrieve data from database.
• Performed backend testing using SQL queries, done web services testing.
• Created test cases executed and recorded results of test cases using Quality Center as the tool.
• Perform Load Testing using Load Runner to measure the performance of the application under load.
• Customization of Test Director to suite the requirements of the testing effort. As a Test Director Administrator, was responsible for setting up the access privileges and creating user profiles.
• Extensively involved in code reviews, defect reviews, smoke testing activities
• Done Unit testing, Integration testing, Regression testing, code reviews

Environment: .NET 2.0, J2EE (JSP, Servlets, EJB, JDBC Drivers), Oracle 10g, HIPPA, Mercury (Load runner, Quality Center, QTP). UNIX, SQL, Eclipse, XML, Spring, Hibernate, PHP, JavaScript, JUnit, SOA, .Net Framework.

Confidential, Bloomington, IL

QA Analyst

Responsibilities:

• Involved in Quality Assurance Analysis and testing of Insurance Information Systems.
• Actively participated in creating Requirements Traceability matrices.
• Attended test case review meetings and walk through.
• Created, developed and executed test cases and test scripts manually and using Quality center.
• Wrote Test cases and Test scripts based on Use Cases.
• Wrote test cases and test scripts for functionality testing.
• Executed Test cases manually using Quality center.
• Worked on Test Plan, Test Strategy, Test Cases and Test Scripts walkthrough.
• Identified and wrote test scripts to perform Regression Testing as needed.
• Performed Backend testing using complex SQL queries
• Performed End-to-End testing manually and Regression tested using QTP.
• Used Rational clear quest as a test management tool
• Documented test cases corresponding to business rules and other operating conditions.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Closely worked with developers and System Engineers to nail down technical problems.
• Conducted detailed walkthrough of Business requirement and functional requirement.
• Chalked out the scope, timeframe, risk analysis, cost and maintenance procedure
• Researched and established the points of improvement in the software and the possible implementation of security standards
• Used Microsoft project to develop the project plan
• Played the key role in planning, developing, implementing. User acceptance testing and maintenance
• Used SQL to manage data and data queries.

Environment: UNIX, SQL, PL/SQL, Java script, Quality center, Websphere Application Server, Java/J2EE, HTML, XML/XSLT.

Confidential

QA Analyst

Responsibilities:

• Assisted in designing policies and procedures to protect the privacy of Electronic Protected Health Information to ensure data integrity as per HIPAA guidelines.
• Designed, developed, and executed test cases according to functional requirements.
• Drove multiple projects with different work streams towards completion of testing, defect resolution, implementation, and support in an Agile/Scrum development environment.
• Developed and executed SQL queries for verifying backend data integration with health care finance application data captured in UI.
• Executed Functional, Integration and Regression testing of the application using QTP 9.0.
• Creation and Execution of Test Scripts using Quick Test Professional (QTP 9.0) and analyze results including black box and regression testing.
• Used Various Checkpoints, Output Values to check values of an object in QTP.
• Retrieved records from multiple tables from Oracle Database by using different joins using Toad, and performed backend testing using QTP.
• Used Quality Center 8.0 to store test cases, report and track defects.
• Handled testing activities for implementing and rollback procedures while deploying enhancements into production.
• Worked closely with the User Acceptance Test Coordinator, Project Manager and Business System Analysts to understand business processes and develop concrete UAT cases
• Planned designed, executed and evaluated Performance tests of web application and services and ensured optimal application performance using LoadRunner 8.2.
• Used Performance monitor and LoadRunner graphs to analyze the results.

Environment: Windows XP, VB .Net, VSS, Oracle, SQL Server, Quality Center 8.0, Loadrunner 8.2, QTP 8.0, ClearQuest

Confidential

Test Analyst

Responsibilities:

• Active role in producing high quality analysis and testing using acquired technical skills and delivering comprehensive solutions to the most difficult problems under the most demanding circumstances.
• Comfortable in taking ownership of assignments within the team.
• Developing and maintaining test strategy, test scripts from business/technical requirement documents.
• Performed Functionality Testing, Integration Testing, System testing, User Interface Testing, Regression Testing, defect and test environment management.
• Created Test cases and test data in support of test plans and investigated data integrity issues adhering to all the standards and guidelines provided by the client.
• Performing testing and reporting bugs. Suggesting improvements to procedures, processes and regression testing, defect and test environment management.
• Working with software developers and business analysts to provide test plans and assisting them in successful implementation.
• Prepare test summary/exit report and co-ordinate meetings

Environment: visual basic 6.0, SQL 8.0, Oracle, WinRunner, Windows 2000/XP

Confidential

Test Analyst

Responsibilities:

• Created Test Matrix using Test plan, and responsible for implementation of Test cases.
• Created Test Design and responsible for implementation of manual Test cases.
• Performed Manual Testing of the application Front-End and Functionality.
• Performed Functional, Data Validation, Integration, System, and Regression testing.
• Generated Test Scripts using WinRunner 7.5.
• Extensively used Test Director for defect tracking and reporting.
• Scheduling, Interacting, invoking the WinRunner 7.5 Scripts are done using Test Director.
• Developed and executed SQL queries for backend testing.
• Uploaded Test cases into Test Director for faster efficient way to write test cases.
• Used Test Director to report defects and test results.
• Work closely with users and program developers to ensure application development meets to user’s expectations.
• Reported the daily status of test cases executed/failed, worked with business analysts to assure new functionality changes were reasonable regarding existing design

Environment: Windows XP, Linux, Java, Oracle, Test Director, WebSphere.