SUMMARY

• Eight plus years of experience in the field of Software Quality Assurance, manual and automation testing.
• ISEB/ISTQB Foundation Level certification with suitable proven exposure to working with different test methodologies and software development life cycle’s.
• Ability to understand the different testing phases and gateways to commencement of each testing phase.
• Thorough knowledge of structured test methods and processes awareness of the software life cycle.
• Very well experienced in all the SDLC phases in most projects, like requirement gathering, test plan with exceptional capabilities in documentation, various levels of system testing implementation and training.
• Highly skilled in Functionality Testing, Integration Testing, System testing, User Interface Testing, Regression Testing, black - box testing, gray box testing and white-box testing, defect and test environment management.
• Thorough understanding of QA Methodologies like Scrum and Sprint Meetings, Agile and Rational Unified Modeling (RUP)
• Expertise in use of HP tools for writing test cases, test execution, defect management and defect tracking.
• Extensively involved in design analysis, test planning & estimation, writing test cases preparing status reports.
• Expertise in utilizing various HP testing tools like Load runner, QTP, Quality Center for carrying out QA activities
• Expertise in functional and non functional testing of web based applications.
• Writing test plan documentation and outlining the approach to testing, executing test scripts in accordance with the test Plan.
• Thorough knowledge of SDLC 2.0 in various phases of testing.
• Expertise in creating and executing functional tests using SOAPUI
• Expertise in bug tracking and test management using the tools like HP quality center, JIRA Mantis and quality manager.
• Creation of test scripts and test structures within QTP, Win Runner, and Test Director.
• Good Knowledge of QA and QC Methodologies, Software Development Life Cycle (SDLC) from business analysis to Development, Testing, Deployment, Documenting, Maintaining and User Training.
• Have demonstrated outstanding leadership, creative problem solving and analytical skills in the areas of developing testing functionality incorporating assorted tools and worked with several groups across multiple platforms.
• Able to work collaboratively with Testers, Developers and other team members in testing complex projects and in the overall enhancement of software product quality

TECHNICAL SKILLS

Methodologies: SDLC 2.0, RUP, UML, JAD, RAD, Waterfall, Agile

Testing Tools: Rational Enterprise Suite, Quality Center, Mercury Interactive Test Suite (Test Director, Win Runner, Load Runner)

Automation Tools: Quick Test Pro 9.0/8.2, Quality Center 10.0/9.2 Test Director 8.0, SOAPUI.

Business Modeling Tools: Rational Rose, MS Visio, Rational Requisite Pro

Project Management: MS Project, MS Office

Programming: C, C++, SQL, Java, JavaScript, VBScript, .Net

Databases: SQL, PL-SQL, MS Access, Oracle

Web Technologies: MS FrontPage, HTML, DHTML, Java, C, C++

Operating Systems: Windows NT/2000/XP/Vista, MAC, UNIX, LINUX, DOS

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Senior QA Analyst

Responsibilities:

• Reviewed and analyzed the Business Requirement Specs, Technical Requirement Specs and Design Documents.
• Developed Test Plan and Test Approach artifact with resource requirements and time estimates.
• Developed Test plan and verified content with the team members.
• Designed and developed Test Scenarios, Test Cases, and Test steps for various Business Services/methods covering both Positive and Negative testing requirements.
• Involved in the project from the requirement analysis phase till the completion of UAT (Entire Test Lifecycle).
• Involved in preparation of test data for SIT and UAT.
• Assisted business teams during UAT in their test execution.
• Tested the Graphical User Interface (GUI) of the Ciboodle system
• Tested the user interface of the application and also the business scenarios in the functional area.
• Tested different types of credits cards and other payment methods during the test execution.
• Interacted with business teams and SME’s and attained in depth knowledge on the functional area of the project.
• Used Konnex data base for verification and validation of data in the backend.
• Involved in different phases of testing for drop1, drop 2 and drop 3
• Involved and developed comprehensive Test Plans and Scripts.
• Involved in preparation of the Test data required for executing test cases for functional and Performance Testing
• Involved in preparation and execution of Test cases for an application.
• Performed User Interface Testing on the web Interface.
• Performed web services testing using SOAP UI and SOAP SONAR
• Performance testing of web services.
• Involved in Functional, Regression, System, Positive, Negative, Black Box, Integration Testing and Load Testing.
• Attended daily standup meetings and provided the testing status updates.
• Identified the defects in the early process of testing and ensured that hundred percent test coverage is achieved.
• Managed the testing process, logged and tracked defects using Mantis.

Environment: Google chrome, C++, Java, Java script, GUI,DB2 Mainframe, Konnex, SOAP UI 2.0, SOAP SONAR 6.0, Mantis 2.0, XML, MS Project

Confidential, Salt Lake City

Responsibilities:

• Analyzed Business Requirement Specification (BRS), Software Requirement Specification (SRS) and User Requirement Document (URD).
• Preparation of test plan and test strategy documents as per the requirements
• Keeping track of onshore and offshore activities.
• Preparation of daily status reports and weekly status reports
• Distribution of work to team members.
• Have undergone AMEX SDLC 2.0 waterfall Methodology training.
• Have undergone AMEX SDLC 2.0 Agile Methodology training.
• Undergone solution QA training for SDLC waterfall.
• Worked on Test Plan, Test Strategy, Test Cases and Test Scripts walkthrough.
• Managed the testing process, logged and tracked defects using Quality Center.
• Have coordinated the QA team in testing the internal applications for payment reconciliation which displays the different multi currency symbols.
• Prepared and conducted requirements risk assessment with development and business teams.
• Tested the UI of the client tracking system which displays the payment information and the details of the client.
• Used SQL to verify the particular client details are available in the system
• Keeping track of thirteen external testing teams activities during SIT and UAT
• Prepared logical day plan during SIT and UAT and conducted daily status meetings with all the external teams.
• Identified, Analyzed and reported bugs through Microsoft Team Foundation Server (TFS).
• Develop and maintain testing standards & procedures & work by coordinating with off shore development team to develop common test data
• Developed User-Acceptance Test scripts and assisted users in conducting UAT.
• Followed SOX compliances during all stages of project.
• Conducted meetings with all the stakeholders and make sure that everyone is agree with the test plan and test strategy and get signed off
• Conducted daily status meetings with developers, testers, business teams on progress of execution in SIT and UAT.
• Involved in the project from the requirement analysis phase till the completion of UAT (Entire Test Lifecycle).
• Closely worked with developers and System Engineers to nail down technical problems.
• Attended weekly Project Status Meeting with Development Team, project managers, and business analysts and worked closely to define Test Scope, Risk, Dependency and Constraints.

Environment: Quality Center10.0, C++, Java, Java script, C# .Net, Oracle, TSYS Mainframe system, Microsoft TFS, Oracle General ledgers, Internet Explorer, Mozilla Firefox, IBM Macros, MS Project

Confidential, Virginia

QA Analyst

Responsibilities:

• Developed Test Plan and Test Approach artifact with resource requirements and time estimates.
• Developed Test plan and verified content with the team members.
• Designed and developed Test Scenarios, Test Cases, and Test steps for various Business Services/methods covering both Positive and Negative testing requirements.
• Involved in the project from the requirement analysis phase till the completion of UAT (Entire Test Lifecycle).
• Reviewed and analyzed the Business Requirement Specs, Technical Requirement Specs and Design Documents.
• Involved and developed comprehensive Test Plans and Scripts.
• Involved in preparation of the Test data required for executing test cases.
• Involved in preparation and execution of Test cases for an application.
• Performed User Interface Testing on the web Interface.
• Tested web services using SOAP UI tool.
• Involved in Functional, Regression, System, Positive, Negative, Black Box, and Integration Testing.
• Developed and executed SQL queries to validate data.
• Validated Web Services using SOAP UI by testing XML request and response data communicating with SOAP.
• Responsible for testing REST based web services.
• Created test cases and mapped them with requirements using Quality Center.
• Managed the testing process, logged and tracked defects using Quality Center.
• The projects followed Agile methodology, where developers, users and testers worked together to create Stories, Document requirements by interviews and analysis.

Environment: Quality Center, C++, Java, Java script, Internet Explorer, Netscape Navigator, Quality Center 10.0 SOAPUI, Mozilla Firefox, MS Project, .Net framework.

Confidential, Durham, NC

QA Analyst

Responsibilities:

• Involved in handling multiple modules with testing team, effort estimation and did Project Management
• Interacted with development and testing teams also involved in critical defects identification and defects minimization activities.
• Done coding to Patient, Encounter process, also done integration with claims
• Tested Facets interfaces with client and fulfillment services
• Design, test, and implement Provider Conversion from legacy system to Facets.
• Done comprehensive plan including strategy, planning & test cases
• Developed test plans, test cases, test conditions, test designs and test reports using Mercury Quality Center
• Created Test data in MS Excel Spreadsheet.
• Extensively involved in writing RTM, test cases for Claims Process, Patient Eligibility.
• Tested the adjudication of Claims and Migration Process, Developed test plans, test cases and test scripts.
• Determined test approaches for various testing strategies like Functional, System, Regression, Usability testing, Alpha, Beta testing.
• Used SOAPUI for functional testing of the application.
• Performed Functionality Testing and Integration testing.
• Conducted data Driven tests by parameterization, worked with the data table, modified the script for data-driving, and wrote SQL statement in Script to retrieve data from database.
• Created test cases executed and recorded results of test cases using Quality Center as the tool.
• Extensively involved in code reviews, defect reviews, smoke testing activities
• Done Unit testing, Integration testing, Regression testing, code reviews

Environment: .NET 2.0, J2EE Oracle 10g, HIPPA, Mercury Quality Center, 9.0 UNIX, SQL, Eclipse, XML, Spring, Hibernate, C++, SOAPUI, JavaScript, JUnit, SOA, .Net Framework.

Confidential, Bloomington, IL

QA Analyst

Responsibilities:

• Involved in Quality Assurance Analysis and testing of Insurance Information Systems.
• Actively participated in creating Requirements Traceability matrices.
• Attended test case review meetings and walk through.
• Created, developed and executed test cases and test scripts manually and using Quality center.
• Wrote Test cases and Test scripts based on Use Cases.
• Wrote test cases and test scripts for functionality testing.
• Executed Test cases manually using Quality center.
• Worked on Test Plan, Test Strategy, Test Cases and Test Scripts walkthrough.
• Identified and wrote test scripts to perform Regression Testing as needed.
• Performed End-to-End testing of the application manually.
• Used Rational clear quest as a test management tool.
• Documented test cases corresponding to business rules and other operating conditions.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Closely worked with developers and System Engineers to nail down technical problems.
• Conducted detailed walkthrough of Business requirement and functional requirement.
• Chalked out the scope, timeframe, risk analysis, cost and maintenance procedure
• Researched and established the points of improvement in the software and the possible implementation of security standards
• Used Microsoft project to develop the project plan
• Played the key role in planning, developing, implementing. User acceptance testing and maintenance
• Used SQL to manage data and data queries.

Environment: UNIX, SQL, PL/SQL, Java script, Quality center, Websphere Application Server Java/J2EE, HTML, XML/XSLT.

Confidential

QA Analyst

Responsibilities:

• Assisted in designing policies and procedures to protect the privacy of Electronic Protected Health Information to ensure data integrity as per HIPAA guidelines.
• Designed, developed, and executed test cases according to functional requirements.
• Drove multiple projects with different work streams towards completion of testing, defect resolution, implementation, and support in an Agile/Scrum development environment.
• Developed and executed SQL queries for verifying backend data integration with health care finance application data captured in UI.
• Executed Functional, Integration and Regression testing of the application.
• Used Quality Center 8.0 to store test cases, report and track defects.
• Handled testing activities for implementing and rollback procedures while deploying enhancements into production.
• Worked closely with the User Acceptance Test Coordinator, Project Manager and Business System Analysts to understand business processes and develop concrete UAT cases

Environment: Windows XP, VB .Net, VSS, Oracle, SQL Server, Quality Center 9.0, ClearQuest

Confidential

Test Analyst

Responsibilities:

• Active role in producing high quality analysis and testing using acquired technical skills and delivering comprehensive solutions to the most difficult problems under the most demanding circumstances.
• Comfortable in taking ownership of assignments within the team.
• Developing and maintaining test strategy, test scripts from business/technical requirement documents.
• Performed Functionality Testing, Integration Testing, System testing, User Interface Testing, Regression Testing, defect and test environment management.
• Created Test cases and test data in support of test plans and investigated data integrity issues adhering to all the standards and guidelines provided by the client.
• Performing testing and reporting bugs. Suggesting improvements to procedures, processes and regression testing, defect and test environment management.
• Working with software developers and business analysts to provide test plans and assisting them in successful implementation.
• Prepare test summary/exit report and co-ordinate meetings