SUMMARY:

• 14+ years of experience in different roles as QA Manager, Lead QA, Automation Tester, PeopleSoft Developer and Business Analyst.
• QA Manager with experience in Service Delivery, Technical & Hands in testing various applications.
• Expert in Fit/Gap analysis, proceeded findings and steps to improve to upper management. Lead way to new Quality Improvement Process.
• Exceptional estimation coz of technical background. Proven track record of success applying IT technology and tools to link people, automate processes and improve overall operating efficiency.
• Experienced in choosing appropriate testing tools based on need, budget and technology for QA team, negotiating for price, prototyping of tool, testing of tool and doing pilot enhancements.
• 7+ years of experience in building Agile (Scrum) methodology for companies start new project, moving away from Waterfall and also implementing Scrum from scratch.
• Hands - on experience with quality assurance practices, consisting of project plan development, test strategy development, test plan, test case & test data review, and test automation.
• Expert in conducting UAT in different setting like conference, one-on-one for Alpha and Beta testing.
• Proficient in managing team of upto 25 people, from work delegation to meeting deadlines. Experienced in Managing on-shore and off-shore teams in different locations like USA, UK and India, including hiring, mentoring, and performance appraisals.
• Organizational leadership activities, internal process improvements, implementation of design and coding standards, implementation of Peer Review process, improve code review process, execution of release management, and defect management.
• An accomplished project and people manager with extensive experience from hands on testing, requirements definition, software testing, and quality assurance and project management in a variety of industries.

TECHNICAL SKILLS:

Methodologies: Agile - Scrum, Iterative, Waterfall, Big Bang

Languages: Dynamic AX, PeopleSoft, SAP, JAVA, C++, C, PL/SQL, XML, HTML, COBOL, C#, .net

Testing Tools: TFS - MTM (Admin), Quick Test Pro, Quality Center (Admin), ALM, Test Harness, TeamTrack, SalesForce, ClearQuest, SpiraTest, Test Manager

Database: Oracle 9i, 10g, 11i, SQL Server 2005, 2008, Sybase, DB2, Access

Project Management Tools: Rally, Jira, Team Foundation Server, ClearCase, Visual Studio

Operating Systems: Windows 8/ SeVen/ XP/NT/2000/SeVen, UNIX, Linux, OS 390

PROFESSIONAL EXPERIENCE:

Confidential, Englewood, CO

QA Manager

Responsibilities:

• Working on onshore-offshore Service management model with co-ordination of 15 projects at given point of time.
• Managed multiple projects under Agile(Scrum) methodology and Waterfall conversions.
• As a Manager, responsible for managing daily tasks and meeting deadlines, escalating issues.
• Working on process improvement for Test Environment Management, as WU TEMPhas over 200 QA environments.
• Coordinating different projects/release coming into QA, timelines, environment needs, resources, budget, deadlines, risk assessment, etc.
• In process of developing teams and arranging for 25 team members both onsite, remote and offshore.
• Conducted UAT for Walmart WU Kiosk with user’s onsite and also at store locations, starting from choosing test cases for UAT to getting go/no-go decision.
• Complied wish-list items, issues and real defects after UAT was conducted.
• Estimated, Monitored and Tracked progress of different projects for Confidential .

Environment: Quality Center (ALM - 11), AS400, Tandem, Compliance, Oracle Financials, Data warehousing, Microsoft project, PPM, HPSM.

Confidential, Denver, CO

QA Manager / Lead

Responsibilities:

• Worked in Agile (Scrum) methodology on both client-server and web-based application with continuous integration using TFS (Team Foundation Server) as source code control.
• As a Manager/Lead my responsibility included managing participating in sprint planning meetings, providing accurate estimation, tasks assignments to the testers, meeting deadlines and also resolving any bottle-necks in the project for testing team.
• Analyzed current QA Process from requirement gathering to releasing code into Production and provided my recommendations to higher management.
• Acquired Testing tools for QA team. Trained QA team and over 40 consultants to use MTM.
• Responsible for tracking progress, getting status reports from off-shore team of 10 testers.
• Accountable for progress of tasks, estimation, timesheet approval, vacation approvals, performance reviews and delegation and motivation of team members.
• Presented progress reports to upper management on testing life cycle, tester performances, quality assurance improvements, defect reductions.
• In QA Manager Capacity visited customer’s locations to address quality issues and suggested improvements and plans to maintain quality of software.
• Build QA team from scratch consists of 4 testers onsite and 5 offshore. Involved in screening, interviewing and established QA Team.
• Strong interpersonal and communication skills with a track record of motivating and developing team leaders and team players. Experienced using on-shore, off-shore, and mixed teams.
• Hands on experience with testing customer specific and core customizations.
• Tested At-task a third party tool for implementation in of project management tool in the company.
• Currently heavily involved in implementation of Team Foundation server and Test Management suite.
• Extensively involved 5 on-premise go-lives and 12 Saas go-lives in estimation and testing.
• Hands on experience for testing application, mentoring testers on websites and enhancement made to it for different customers.
• Involved in managing and testing of upgrade of Dynamic AX from with End-to-End and Integration testing with 3rd parties.

Environment: Dynamic AX 2009, 2012, Team Foundation Server 2010, MTM 2010, SQL Server 2008, XML, X++.

Confidential, Denver, CO

QA Lead

Responsibilities:

• Worked in Agile methodology on a web-based application.
• As a Lead I was responsible for managing tasks assignments to the fellow testers, meeting deadlines and also resolving any bottle-necks in the project for testing team.
• In-charge of providing estimation for test activities during Sprint planning phases and also in crunch time.
• Handled task assignments for all testers and made sure proper allocation of work and priorities being addressed.
• Authored documents like “Defect Reports”, “Test Allocation”, “Test Cases”.
• Hands on experience in opening and tracking defects and its workflow. Worked on user stories in Jira. Prepared test cases in Excel and Wiki.
• Executed test cases for different modules of Marketing Engine.
• Performed many sql queries and sql scripting to validate various charts and reports being published in application.
• Tested various XMLs sending data from ODS to SQL Server database.
• Experience in testing ETL process for campaigns and customer reservations. Testing scheduling of campaigns, email campaigns and sms campaigns.
• Tested different roles like Restaurant, Dealer, PSU and PS admin. Performed compatibility testing on IE (6, 7 and 8) and in FireFox.

Environment: C++, Jira, Cucumber, Ruby on Rails, Cloud, Talend, ETL, SQL server 2008, Access Database.