SUMMARY

• ISTQB certified tester/Lead with 9+ years of experience in Quality Assurance, Development and Testing across various domains like e - commerce, Financial Trading, Banking, Payment processing and POS products
• Proficient in application testing, building Test Plan, Test Scenario, Test Cases and execute Test Scripts using automation tools such as QTP, Selenium, Jmeter.
• Strong experience in API-automation(Web Service) using Soap/Rest in POS related products.
• Experience in Quality Assurance, Testing and Development of Web and Client/Server based applications on Java and .Net environment.
• Strong analytical skills for analyzing the business requirements, business rules/processes and system requirements to derive scope of testing
• Well acquainted with all phases of Test Development Life Cycle and Software Development Life Cycle.
• Strong experience in application testing developed using SDLC Models such as Waterfall Method, RUP, V-model and Agile Methodologies.
• Involved in various types of testing like functionality, compatibility, reliability, exploratory/adhoc, load/stress, usability, installation, security and related test methodologies
• Strong experience in writing complex sql queries using sql server management studio
• Experienced in GUI testing, End-to-End testing, Integration testing, Regression testing, Cross browser testing, Performance testing and UAT (User Acceptance testing).
• Experience in Database/Back end testing using Oracle & SQL Server.
• Subject matter expert in e-commerce, POS(point of sale) and Retail applications.
• Good experience in developing test scenarios, Requirement Traceability Matrices, test cases and test scripts, writing test plans which includes defining testing goals, testing timescales, test resources and schedules, build and test environment concerns, defect management, test scope and risk assessment.
• Involved in Requirements review, Functional document review, Test review and key resource for UAT phase and production roll-out
• Experienced Lead tester with strong management skills.
• Organized test review meetings, defect review meetings, walkthroughs, training sessions, etc to discuss requirements, test status, issues and open defects.
• Performed Database migration testing target and sourced systems.
• Proficient in collaborating with Business Analysis team to analyze BRD, FSD, and Use Case Model to get clear understanding of the proposed application.
• Expertise in managing the defect tracking lifecycle process - logging defects, prioritizing defects, estimation, follow-ups, generating summary reports using Quality Center, JIRA and TFS.
• Strong experience in managing offshore testing team and coordinating with development team throughout the system’s testing to ensure bug-free product.
• Expertise in testing the enterprise SOA applications.
• Strong experience in Agile methodologies, Submitted more than 100 pages thesis on Agile methodology as an Mphil coursework.
• Experience in mobile and android testing(device testing)
• Strong experience in web service testing (API testing) and automation using sopauUI pro 4.6.1
• Wrote white papers on various subjects like SOA, Agile methodology.
• Subject Matter expert on IVR related testing.
• Subject matter expert in payment processing POS products.
• Excellent Oral, Written, Interpersonal and Communication skills.

PROFESSIONAL EXPERIENCE

Confidential, New york

Lead Quality Analyst

Responsibilities:

• Testing the database to make sure the order has made it way till the warehouse.
• Content management testing of the website.
• Continuously monitoring the logs in unix operating system.
• Extensively tested the payment authorization and settlement scenarios wrote the testcases and executed on mobile site.
• Promotional testing to make sure the various discounts are applied as appropriate .
• Tested items levels, order level, bogos and free shipping scenarios.
• Project and assignment tracking with JIRA.
• Tested webservices with SOAP/Restful architecture.
• String experience in Unified Functional Testing(UFT).
• Tested rental, preoders and post order scenarios for books .
• Wrote and executed testcases on Ship to home orders and international orders .
• Grey Box testing on SOA environment.
• Understand business requirements and technical design to assist with defect resolution.
• Adhere to defect tracking process and monitor defects so they progress in a timely manner.

Environment: Windows, MS Office, Excel, MS Studio, Oracle11i, Zhpyer, SOAPUI pro, JIRA, Selenium, ATG.

Confidential, Princeton NJ

Lead Quality Analyst

Responsibilities:

• Write SQL queries for backend testing and validate the data integrity
• Extensively tested web service calls using soapui and automating the services call
• Wrote automation scripts in soapUI to execute multiple testcases.
• Web Service testing with Soap UI Pro - Creating Data Validation points and adding Assertions - to validate against DB/ external data
• Project management by calculating risk and resource allotment.
• Closely worked with project managers and Business Analysts.
• Worked with offshore team, effectively did onshore - offshore co-ordination with Indian and Russian Team.
• Experience in Device testing/touch screen on various Operating systems
• Done android and Ipad/iphone testing
• Understand business requirements and technical design to assist with defect resolution.
• Design and execute test cases based on the specification and use cases
• Write and maintain traceability Matrix to reflect test coverage
• Generate the necessary test data for different stages of testing
• Project and assignment tracking with JIRA by creating tasks and subtasks.
• Tested webservices with SOAP/Restful architecture.
• Functional testing on POS(point of sale) products.
• Followed Agile Methodology for development and testing.
• Ran and wrote selenium scripts using Java.
• Used VB scripting for writing and maintaining the regression suite.
• Tested the applications based on SOA.

Environment: Windows, MS Office, Excel, MS Studio, SQL Server,TFS, Quality Center, SOAPUI pro, JIRA, Selenium and QTP 10

Confidential, Brooklyn, NY

Sr. Quality Analyst

Responsibilities:

• Develop Functional, Integration & Scenario based frameworks Solution for End to End Testing.
• Write SQL queries for backend testing and validate the data integrity
• Interact with developers and Analyst to analyze functional specifications.
• Write and execute clear and concise support documentation such as test plans, test cases, test coverage matrices, and defect reports and regression test documents
• Develop traceability matrix to ensure that all the specifications are been tested and the application is bug free.
• Perform GAP of existing system and evaluate the benefits of new system.
• Review and update the existing Test Plan. Give inputs for developing test plans using Technical specifications, requirements and use cases.
• Determine testing requirements develop and review cases for positive and negative test scenarios, conduct testing and generate various reports.
• Use mainframe quires to query mainframe database for data input and output to the system.
• Conduct formal review meetings and defect review meeting throughout the SDLC process
• Extensively use Sql Server to query database
• Working as a Test Lead and managing the testing team of 3 people.

Environment: Windows, MS Office, Excel, MS Studio, SQL Server, and galaxy watch, .Net framework, mainframe.

Confidential, New York

Sr.Quality Analyst

Responsibilities:

• Managed defect tracking lifecycle by maintaining the defect tracking schedule, logging the defects encountered during testing, coordinating with the development team to confirm the fixes and generating defect summary reports.
• Wrote Test Cases to perform testing of the Functional/Non Functional Requirements of the application.
• Developed Functional, Integration & Scenario based frameworks Solution for End to End Testing.
• Interacted with developers and users to analyze functional specifications.
• Wrote and executed clear and concise support documentation such as test plans, test cases, test coverage matrices, and defect reports.
• Developed traceability matrix to ensure that all the specifications are covered
• Performed GAP of existing system and evaluated benefits of new system.
• Determined testing requirements developed and reviewed cases for positive and negative test scenarios, conducted testing and generated reports.
• Experience in developing/managing a work breakdown structure
• Used Web services for data input and output to the system.
• Conducted formal review meetings and defect review meeting throughout the SDLC process
• Conducted session on AML for junior team members.

Environment: Windows, MS Office, Excel, Java/J2EE, SQL Server and HP Quality Center, QTP 10,SOAP UI

Confidential, NY

Quality Analyst

Responsibilities:

• Followed complete software testing lifecycle activities for quality assurance such as: Test Planning, Test Designing, Test Development, Test Execution, and Test Evaluation
• Interacted with Business Analysis team and Development team for requirement analysis, design reviews and testing strategies developed in RUP environment
• Developed Functional, Integration & Scenario based frameworks Solution for End to End Testing.
• Interacted with developers and users to analyze functional specifications.
• Queried database to get the values for testing using SQL and validate against GUI
• Designed Specific QA reports to development team.
• Extensively used QC for bug reporting and to manage testing cycles.
• Assisted in Production release and supported business users.
• Managed version control using perforce
• Assisted test automation team in creating test scripts for load testing and performance testing.
• Wrote Test Cases to perform testing of the Functional/Non Functional Requirements of the application.
• Involved in UAT testing phase to support clients by setting up the testing environment, reporting defects, and notifying test lead of any issues impeding progress of testing
• Responsible to provide testing process expertise to project and service releases.
• Reviewed test cases in the automation perspective to list the test cases that can be automated as well as to identify the reusable actions & functions.
• Wrote and executed SQL queries to retrieve data from database, back-end testing, data validation testing, and data analysis

Environment: Windows, UNIX, MS Office, Java/J2EE, HTML, SQL Server and Quality Center.

Confidential, NY

Quality Analyst

Responsibilities:

• Developed Test Cases, Test Scripts based on Business Documents.
• Conducted daily status meeting with the off shore development team to review the issues and updated the Project plan on daily and weekly basis.
• Assisted development team in validating Order History Report to ensure all the fields were captured.
• Wrote and executed clear and concise support documentation such as test plans, test cases, test coverage matrices, and defect reports.
• Participated in Functional Testing, Integration Testing, and System Testing.
• Generated master test plan including test strategies, testing environments, testing schedule, and testing entrance/exit criteria
• Identified the appropriate test data subset for positive and negative test cases as per application specifications and requirements
• Organized requirement review meetings with the Business Analyst to develop test strategies, determine test timelines, and identify test scenarios
• Developed traceability matrix to ensure that all the specifications are been tested and the application is bug free
• Performed data driven testing using excel spreadsheets in QTP and validated the application functionalities with different data inputs
• Coordinated efforts with offshore testing team in test planning, test design, test development, test execution, test evaluation, and directed the workflow throughout the testing lifecycle
• Extensively executed SQL queries in back-end testing - validating data mappings, database dependencies, entities relationships, and constraints

Environment: Windows, MS Office, Java/J2EE, HTML, Oracle, SQL, MS Visio, Quality Center & QTP.

Confidential, Manhattan, NY

Quality Analyst

Responsibilities:

• Provided technical assistant and updates for correspondent blogs.
• Edited site content and search engine optimization..
• Promotion development and performance
• Payment processing and checkout functionality testing.
• Online store testing and enhancement
• Tested the contents for grammatical and spelling mistakes.
• Done Browser compatibility testing and navigation testing
• Implemented the concepts of HCI(human, computer interaction)
• Used Quality Center as a defect tracking tool to report application defects and enhancements request and discussed with developers to resolve technical issues
• Documented, tracked and communicated test plans, test results, analysis, and unresolved problems
• Wrote and executed testcases on Ship to home orders and international orders

Environment: Windows, MS Office, Java/J2EE, HTML, Oracle, SQL, MS Visio, Quality Center,ATG