SUMMARY

• Over 8 years of diverse experience in Information Technology with emphasis on Software Quality Assurance (Manual and Automation)
• Over 2 years of QA management experience, including resource scheduling, hiring, performance reviews and mentoring the QA staff.
• Lead many QA projects and worked closely with Business, BAs and Development team with the goal of delivering quality product.
• Documented Test Strategy, Test Plans, Test Scenarios & Test Cases and lead different test events System Testing, Integration Testing and User Acceptance testing (UAT)
• Good understanding of quality assurance testing methodology and Software Development Lifecycle (SDLC) as well as Software Testing Life cycle (STLC)
• Extensive experience in reviewing and analyzing Requirements and writing Test Plans, Test Cases, and Test Scripts.
• Defined and Implemented Defect Management Process
• Experienced in HP Quality Center and Quick Test Pro (QTP).
• Experienced in Microsoft TFS 2010, IBM Test tools Rational Test Manager, Requisite Pro, Clear Case and Clear Quest.
• Experienced in writing SQL Queries to verify System calculations & verify dataflow from backend using PL/SQL developer and SQL server
• Experienced in working with business analysts, development groups in analyzing business specifications and in working with other testers to resolve technical and end - user issues
• Experienced in the development and execution of, Test Cases, Test Script, and Test Reports
• Experienced working with offshore vendors
• Enjoys hands-on software testing

TECHNICAL SKILLS

Software Testing Tools: HP Quality Center (QC), Microsoft TFS 2010, Mercury Test Director, HP QTP, Rational Test Manager, VSTS 2010, Software planner, Rational Clear Case and Rational Clear Quest

Other Tools: Rational Requisite Pro, TOAD

PROFESSIONAL EXPERIENCE

QA Manager

Confidential, Richardson TX

Responsibilities:

• QA Manager for a team of 12 member’s team for Lending, Sales and Service and Teller projects.
• Responsible for creating, maintaining, uploading documents like Test plan, Test procedure, Test strategy, Traceability Matrix, Test Matrix, Defect Profile, Testing Scope, QA RACI, Release Notes for Argo projects on SharePoint/Citrix
• Develop Test Plans, Test Scripts, Test Cases, & Test Data using requirement specifications and design documents. Executed User Acceptance test procedures.
• Define Exit criteria Entry Criteria for testing in Argo
• Generate weekly Reports and Metrics for overall projects
• Responsible for Testing multiple projects based on releases
• Involved in Tech design walkthrough for the projects in ARGO
• Client meetings, Walkthrough of Testing Status of ARGO
• Managing Regression Testing for every new build
• Leading QA team for different projects in Business meetings and BSA discussions
• Performed Functional testing, Validation testing, Negative and Positive testing, testing manually on the first release of the application. Performed the Regression, System testing and debugging during testing phase
• Responsible for continuous improvements and Best practices implementation in Software QA
• Involved in Hiring and on boarding QA team members

QA Manager

Confidential, Plano, TX

Responsibilities:

• Leading a 5 member QA team for ADAM II
• Developed Test Strategy and Test Plan for ADAM II project
• Responsible for Quality Assurance processes and Best Practices.
• Representing QA team in business and BSA discussions
• Responsible for Reviewing Test Cases, Test Results and Defects Management.
• Planning and Executing Risk Based Testing
• Regression testing
• Implementing Risk Based Testing
• Documented Defect Management Process, including category, priority and severity parameters
• Executing Defect Management by tracking and reporting defect weekly and daily
• Work allocation and status reporting to management

QA Manager

Confidential, Pittsburgh, PA

Responsibilities:

• Lead 5 member QA team for Contact Lens project
• Responsible for Quality Assurance processes and Best Practices.
• Documented Test Strategy and Test Plan for Contact Lens project
• Representing QA team in business and BSA discussions
• Responsible for Writing Test Cases, Execute Test Cases and Defects Reporting.
• Planning and Executing Risk Based Testing
• Regression testing for each monthly release
• Implementing Risk Based Testing
• Documented Defect Management Process, including category, priority and severity parameters
• Executing Defect Management by tracking and reporting defect weekly and daily
• Work allocation and status reporting to management
• Wrote SQL queries and used database checkpoints to verify database input through front-end application

QA Lead

Confidential, Pittsburgh, PA

Responsibilities:

• Lead 3 member QA team
• Review and Create Test Cases, Execute Test Cases and Report defects.
• Planning and Executing Risk Based Testing
• Test execution and logging/tracking defect/test issues.
• Interaction with defect coordinators and other members for reporting and metrics.
• Regression testing for each release and updates on features/functions
• Produce Test Metrics showing the number of test cases executed, number passed, number failed and number left to execute in weekly meetings.
• Analyzed and Reported the Defects to the Developers using Rational testing tools.
• Using Rational Req pro for analyzing requirements,
• Using Rational clear case for creating/updating test cases and Clear quest for defect tracking and reporting.
• Report and update the team and the management on the progress of testing through daily/weekly evaluation of problem tracking reports.
• Active member of Testing Center of Excellence ( TCoE) and contributing for testing process improvements

QA Lead/Tester

Confidential, Pittsburgh, PA

Responsibilities:

• Reviewed and analyzed requirements.
• Responsible for Integration Testing, System Testing and Regression Testing.
• Quality Center was used for Defect Reporting and Defect Verification.
• Tested the Functionality of each screen to monitor proper navigation in an application.
• Used manual testing methods to validate links, objects, images and text on Web pages continue to function properly.
• Reviewed manual testing methods and developed and executed manually.
• Conducted weekly walkthroughs on the application progress for meeting schedules and provided the QA status update periodically to the management.
• Maintained test cases, test runs and executed manual test cases using Quality Center.
• Used Quality Center to organize and manage software-testing process, including planning tests, executing tests, and tracking defects.
• Worked closely with developers and analysts to resolve issues.
• Took a role of QA Lead and created reports for higher management on test results. Developed various reports and metrics to measure and track testing effort. Worked with manager on resource demand/capacity and release planning.

QA Tester

Confidential, Eaters, PA

Responsibilities:

• Analyzed the business requirements and specifications.
• Performed manual testing prior to automate the testing on the application.
• Conducted regression testing using Quick Test Pro (QTP) for the fixes and enhancements.
• Conducted validations using checkpoints and transactions in QTP.
• Used Mercury Test Director to manage the requirements, test cases and also defects.
• Documented and sent reports according to the standards.
• Implemented training documents for end users and involved in the training.
• Reviewing Business Requirement Documents and the Technical Specification.
• Set up a QA process and ensured it was effective project wide.
• Administered & Developed Test Plans using Test Director
• Created Test input Data Requirements and prepared the test data for data driven testing.
• Created and executed Test scripts to verify critical system requirements.
• Developed test scripts using Quick Test Pro to perform functional and regression testing.
• Used Data sheets in Quick Test Pro to import data from data tables for conducting the Data Driven Testing.
• Developed re-useable functions to share functionality with different tests, there by providing easy to maintain and modular test scripts.
• Reported the failed test cases, tracked the defects and verified the fixes in multiple environments.
• Used Test Director to log defects and generate defect reports and graphs.
• Actively participated in enhancement meetings focused at making the application more reliable.