CAREER OBJECTIVE:

I have over 7 years of diverse experience in Information Technology with an emphasis on Software Quality Assurance. My ambition is to take up a challenging position in the area of Software Quality Assurance and Testing in a progressive, fast - paced dynamic environment that will allow me to align my skills in the organization in the most efficient manner.

CAREER SUMMARY:

• Over 7 years of diverse experience in Information Technology spanning 4 projects with an emphasis on Software Quality Assurance, performing Manual and Automated Testing of standalone, client/server and web applications
• Extensive knowledge of various phases of different Software Development Life Cycle (SDLC); models like Waterfall, Agile, SCRUM, RUP and expertise in problem solving and bug tracking using Quality Center and Rational Clear Quest
• Experienced in Full life cycle Manual and Automated Testing in Web-based Applications (JAVA, .NET etc.), Client/Server Applications, and mainframe applications in Multi-Tier environments and have knowledge on WinRunner, LoadRunner, Quick Test Pro and Quality Center/ALM
• Extensive knowledge of different kinds of testing like Back-End Testing, Positive/Negative Testing, Black/White box Testing, Configuration Testing, Data Driven Testing, Black-box/White-Box Testing, End to End Testing, Unit Testing, Functional, Integration Testing, System Testing and Regression Testing
• Expertise in querying and testing using RDBMS tools like Oracle, MS SQL server, PL/SQL, DB2, QMF, TOAD, and MS Access for Data integrity
• Thorough understanding of Software Development with various programming languages such as, C, C++, Java, .Net, HTML, XML, etc.
• Experienced in working with wide range of projects including CMM Level 2 Certified projects by following industry standards and Agile methodologies for Web based, Client/Server, Mainframes, SOA (SAP, TIBCO) and CRM Siebel applications on Windows, Mac, LINUX, UNIX, etc. environments
• Huge exposure to various banking, financial, health, retail and data warehouse modules
• Strong experience withSOAarchitecture which includeSoapWeb ServiceandRestFul Web ServiceTesting
• Excellent understanding of Expertise in ETL process, Rational Unified Process (RUP), Unified Modeling Languages (UML) diagrams including Use Case-diagrams, Activity Diagrams, State Diagrams, Sequence Diagrams, Physical Diagram, etc.

TECHNICAL SKILLS:

Testing Tool: WinRunner, LoadRunner, Quick Test Pro, Quality Center/ALM

Test Reporting Tool: Quality Center/ALM, Rational Clear Quest

Operating System: Windows 98/2000/XP/NT, UNIX, LINUX

Database: Oracle, MS SQL Server 2005/2008, MS Access, DB2, TOAD, QMF

Testing Language: TSL, SQA Basic, VB Scripting,python

Programming Language: C, C++, SQL, Java/J2EE

Web Technology: JSP, ASP, XML, HTML, .Net

Other: MS Office (Word, Excel, PowerPoint), IBM AS/400, Business Objects, Infomatica, Tortoise SVN, SOAP UI, HIPAA,(Medicaid Management Information System),, UNIX Nile Server, Networking protocols and fundamentals

PROFESSIONAL WORK EXPERIENCE:

Confidential, Detroit, MI

QA Analyst

Environment: Windows XP, TOAD, Mainframes, SQL Server, Clear Quest, Quality Center/ALM, ETL process, Ultra edit.

Responsibilities:

• Translated requirements into functional testing scenarios and gained extensive knowledge on membership, enrollment, and claims processing
• Involved in IKA Systems Claims processing and having broad experience with mainframe technologies MVS, DB2 and IMS
• Testing flat file data transfers, ETL data warehouse components and execute test plans, test harnesses and test cases.
• Wrote complex SQL queries in TOAD (Relational DB) to perform Back-End testing. Participated in data analysis for verification purposes using SQL queries, views and procedures
• Wrote and enhanced test cases and test scripts to meet new functional requirements as per the new business requirements for ETL process verifications as well
• Maintained QA lab standards, documentation review assisted in establishing and maintaining best practices for QA and created requirements, test cases, test scripts with specified schedules
• Testing both inbound and outbound in mainframes and prepare analysis document with various results
• Performed User Acceptance Testing (UAT) with all business users and interacted with developers for any bugs found while UAT
• Involved in testing the functionalities of the application and validated against the requirements using Test result analysis and Database testing by performing SQL Queries and Commands
• Interacted with developers, discussed the Business Specifications/Requirements and also the changes and the discrepancies in the application
• Extensively involved for Back-End Testing and related database issues
• Initiate meetings concerning different clients at regular intervals to update them on the progress of the project

Confidential, Boston, MA

QA Analyst

Environment: SQL, UNIX scripting, TOAD, Windows XP/7, UNIX,QC (Quality Center), QTP (Quick Test Pro), MS Office, XML, Oracle

Responsibilities:

• Involved in developing Test Plan and Test Scenarios.
• Created Test Data based on Technical Specification and Design Documents.
• Conducted testing on Web-based Application.
• Used Quality Center to Execute Test Cases and maintained Requirements Traceability Matrix (RTM).
• Performed Smoke Testing and logged Defects and tracked Defect Life Cycle using Quality Center.
• Performed System Testing to ensure the Online Transfer Module validates the requirements.
• Responsible for integration Testing to ensure the integrated system works as expected.
• Responsible for Regression Testing after the Online Transfer Module was integrated with other modules.
• Conducted Positive and Negative Testing.
• Performed Back-end Testing using SQL queries to check the database tables to validate various business transaction and database integrity.
• Worked closely with developers to verify the Bug and Bug Status.
• Inserted various Check Point in Quick Test Pro to check the availability of an object and its properties.
• Manually Performed UAT by writing numerous Test Cases and executing them to validate the result produced.
• Attended walkthrough meeting with testers and the developers.

Confidential, Irvin, TX

QA Tester

Environment: Clear Case, Clear Quest, QTP, XML, Jira, Toad, SharePoint, SQL SERVER, Windows NT/2000, Oracle

Responsibilities:

• Performed Functional, System, Security, Regression & User Interface testing of software and applications
• Implemented a successful supply chain management process within the POS group.
• Interacted with the client groups to determine performance requirements and goals, determine test strategies based on requirements and architecture.
• Tested baseline image, operating system, MS Applications, and configuration of the software.
• Drafted detailed system Test cases for the Application; worked with the built team to modify the documents and updates.
• Involved in continuous Business Requirement scrubbing to ensure the stores merchandising and POS strategies.
• Created and executed test plans and scripts to verify software functionality and adherence to business requirements.
• Developed and maintained test status reports for each certification.
• Wrote and maintained test documents; converting documents to soft version maintained by the customer. Revised testing methodology depending on release, pre-and post- testing documentation and deliverables and entering bug in defect tracking database.
• Monitored resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Tested and validated the database tables using SQL queries and Stored Procedures and performed Data Validation and Data Integration.
• Worked together with Quality Assurance team to develop test plans, generate test cases
• Used Quality Center to manage and keep track of defects identified by the quality assurance team
• Conducted User Acceptance Tests to meet the users’ requirements

Confidential, St. Louis, MO

QA Analyst

Environment: Windows XP, VB, SQL, UNIX Shell scripts, Health Level 7 (HL7), EDI, XML, SOAP UI, Quick Test Pro, Quality Center.

Responsibilities:

• Participated in setting up testing environment, including network, configuration, and system set up
• Involved in writing and implementation of the test plan, various test cases and test scripts in Quality Center
• Participated in sessions to define the solution approaches, and identifying assumptions, constraints, Risk Management and issues. Maintained and systematized the documentation process for the Performance Testing Plan
• Gathered requirements and created, executed and documented Test Cases as per requirements in Quality Center
• Tested the Web-services of theSOAusingSOAP-UI.
• Met with the developers and technical content writers on a daily basis to update the test documents
• Worked onXMLtools with various documents for further processing and worked onXMLAPI's.
• Conducted Back-End testing manually also or the purpose of Database Integrity. Also, involved in Back-End Testing using SQL and UNIX scripting
• Defect tracking and bug reporting using Quality Center
• Conducted result analysis and interacted with developers to resolve bugs
• Interacted with developers, business analysts and discussed technical problems and reported bugs

Confidential

QA Analyst

Environment: Windows XP, VB, Teradata SQL, UNIX Shell scripts, Mainframes system, ETL process, Infomatica, Quality Center.

Responsibilities:

• Created and managed requirements in Quality Center.
• Evaluated, modified and enhanced the existing quality methods and processes according to Agile methodology
• Maintained QA lab standards, documentation review assisted in establishing and maintaining best practices for QA
• Implemented the whole life cycle of QA methodology starting from planning, capturing, creating, executing reporting and tracking the defects
• Used Health Level 7 (HL7) as a communication protocol among different applications and for data exchange
• Wrote and enhanced test cases and test scripts to meet new functional requirements as per the new business requirements for ETL process verifications as well
• Performed ETL data validation using MS Excel and Informatica
• Used Teradata SQL queries on database tables
• Used UNIX shell scripts for monitoring the servers during testing sessions
• Created and maintained Teradata SQL functions and UNIX Shell scripts to perform Back-End Testing on the Teradata RDBMS database
• Performed User Acceptance Testing (UAT) with business users
• Analyzed test results using reports and graphs generated in Quality Center
• Troubleshoot new releases issues. Worked with Release management to ensure a smooth turnover to operations and production support
• Participated in various meetings meant for enhancement and modifications of applications, following client request