PROFESSIONAL SUMMARY:

• 7+ years of experience in Software Quality Assurance in Insurance domains, Network testing.
• Expertise in Functional testing, Integration testing, System testing, Regression testing, End - to-End testing, Multi-browsers testing and Data driven testing.
• Experience in using bug reporting/tracking tool such as Jira, Quality Center and Clear Quest.
• Thorough working knowledge of teh Software Development Lifecycle and Software Testing Lifecycle (STLC) through process methodologies such as Rational Unified Process (RUP) and Agile SCRUM.
• Experience in requirements understanding, client discussions and follow ups, ambiguities review and tracking of teh same to closure, conducting test plan and test case walkthroughs and regular bug meetings. Performed gap analysis and have worked closely with teh business and development teams in resolving business requirement ambiguities.
• Experience in testing applications using tablets and mobile devices (iOS and Android OS)
• Experience in creating Traceability matrix, Defect Summary Reports and Manual Test Cases.
• Understanding of data analysis between different systems.
• Experience in analyzing teh existing system and understanding teh same.
• Ability to work independently as well as in teams to work under critical deadlines, good at multi tasking and working in challenging environments.
• Highly motivated team player with excellent analytical, problem solving and communication skills

TECHNICAL SKILLS:

Software Methodologies: Rational Unified Process, Agile SCRUM

Operating System: Windows XP, Windows Vista, Windows 7, Mac iOS, Android OS

Version Control tool: Visual source safe, Clear case

Documentation: Traceability matrix, Defect Summary Reports, Test Case Document, Ambiguity tracker

Test Management Tools: Quality Center 10, QTP

Reporting/tracking tools: Quality Center 10, Clear Quest, Jira

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Sr Automation Engineer

Responsibilities:

• Participated in teh requirements review and ambiguity meetings for requirement clarifications. Performed gap analysis between requirements and use cases and presented teh same to teh Business Analysts.
• Developed test cases and performed Functional and browser compatibility Testing.
• Developed Traceability matrix and identified areas missing documentation in teh requirements and followed up on teh same with business in getting teh same updated in teh requirements.
• Worked closely with teh test data team in test data setup for all possible scenarios of testing matching teh test cases.
• Executed teh manual test cases for teh modules mentioned above and tracked all teh defects to closure.
• Used Jira for tracking teh bugs. Participated in teh regular bug review meetings and worked closely with teh development and business teams to track teh bugs to closure.
• Review existing QTP test automation framework and develop new QTP automation hybrid framework.
• POC on new QTP test automation framework and demo teh abilities of framework.

Environment: Windows XP OS, Mac OS, Oracle, MS Office tools, Jira, Quality Center 9.0

Confidential, San Francisco, CA

Software Quality Analyst

Responsibilities:

• Developed Standard Operating Procedures, Software validation, Coordination of testing and validation activities.
• Participated in quality aspects of developing standard document templates for validation deliverables like Validation Plan document, User Requirement document, Functional Specification document, System Design Specification document, Master Test Plan, Product Deployment request documents.
• Wrote/executed teh Inventory Systems, performed Gap Analysis, analyzed Alternatives Planning Remediation Activities, prioritizing Activities and tracked progress.
• Mapped teh custom objects to teh standard objects where necessary, and inserted GUI, Bitmap and Text checkpoints where needed, to compare teh current behavior of teh application being tested to its behavior in teh earlier version using Quick Test Pro (QTP).
• Responsible for providing business requirements within an AGILE software development SCRUM environment.
• Performed test management using TestDirector.
• Involved in writing SQL queries and PL/SQL procedures for backend database testing.
• Was involved in weekly walkthrough and inspection meetings, to verify teh status of teh testing effort.

Environment: Windows XP, Windows 7, Mac iOS, MS Office tools, Quality Center 10.

Confidential, Phoenix, AZ

QA Analyst/QTP Tester

Responsibilities:

• Coordinated with teh offshore team following up on questions/issues raised by teh offshore team.
• Participated in teh requirements review and conducted ambiguity meetings effectively for tracking teh open questions to closure. Performed gap analysis between requirements and use cases and presented teh same to teh Business Analysts.
• Maintained test repository using Quality center. Studied used test cases to increase core component test coverage. Documented and reported teh defects using Share Point.
• Developed Traceability matrix and identified areas missing documentation in teh requirements and followed up on teh same with business in getting teh same updated in teh requirements.
• For test data setup, for certain simple scenarios (mostly for simple defect fixes and enhancements), directly tweaked teh database to setup teh test data. For cases such as complicated scenarios which could be better handled by a batch job, worked with teh development team by sending test data requests in teh form of excel sheets to setup teh same.
• Executed teh test cases for teh manual testing and tracked all teh bugs discovered during manual testing to closure.
• Validated teh front end values against teh backend database values.
• Worked on AGILE Environment - Participated in requirement and design meetings and was involved in Test case review meetings.
• Developed Automation Scripts using Data Driven Framework and Keyword Driven

  Framework using QTP/UFT as teh functional tool for teh regression testing.

• Developed Automation Scripts using Descriptive Programming for identifying objects.
• Worked Extensively with Function Libraries, Object Repositories, Object Spy, exception handling and inclusion of conditions and loops in teh VBScript.
• Involved in Functional, Regression, Performance and User Acceptance Testing of CARE and Access Online applications.
• Reported bugs and interacted with developers to resolve teh problems.
• Extensively used TOAD to access teh Oracle DB for backend validations.

Environment: QualityCenter10.0/ALM 11, UFT 11.5, Windows XP, Java Script, ASP.NET, VB Script, HTML, TOAD, Oracle 10g, MS Outlook, MS Word, MQ Series, MS Excel.

Confidential

QA Analyst

Responsibilities:

• Wrote test cases based on teh technical specifications and business requirements
• Worked with development team to understand assigned modules/new product features for teh purpose of developing test cases
• Performed Functional, System, Regression and User Acceptance testing (UAT)
• Wrote teh SQL queries to do teh database operations like select teh data from database, update and modify teh data in teh database
• Wrote teh SQL statements to test teh database
• Wrote test plans based on teh business requirements document to test various enhancements for teh application.
• Performed Functional testing by following teh standards marked in teh design documents.
• Performed execution of test cases manually to verify teh expected results
• Performed Functional and GUI testing by using different testing methods.
• Responsible in executing Test Cases, Test Procedures and Record Defects in Defect Tracking Tool called Bugzilla
• Wrote teh SQL queries to test teh application to comply with teh business requirements
• Interacted with developers in evaluating and bug fixing and performed end to end system testing.
• Analyzed Business Requirement and design documents
• Performed a thorough study and analysis of teh modules assigned to me.
• Attended weekly status meetings and walkthroughs for project updates.

Environment: Windows XP OS, MS Office tools, MS Visual Source Safe, Bugzilla,SQL, QTP

Confidential

QA Tester

Responsibilities:

• Understanding of teh requirements from teh onsite team based on teh understanding requirements documents provided by teh onsite team/offshore team lead.
• Preparations of understanding documents, test cases for modules as assigned by teh QA lead and test data request preparation.
• Worked closely with teh test data team in test data setup for all possible scenarios of testing matching teh test cases.
• Executed teh test cases for teh manual testing and tracked all teh bugs discovered during manual testing to closure.
• Used Clear Quest for tracking teh bugs. Participated in teh weekly status calls with teh onsite team and weekly bug review meetings.
• Attended teh following QA related sessions:
• Test Driven Development
• Planning and execution of Manual testing
• Performed teh role of Configuration Team Lead, where my responsibility was to make sure all teh necessary documents are checked into MS Visual Source Safe as required by IBM process guidelines.

Environment: Windows XP OS, MS Office tools, MS Visual Source Safe, Rational Clear Quest, SQL