SUMMARY:

• 8+ years of extensive experience in Software Quality Assurance, applying best practices in various domains like Healthcare, Finance, Airlines, Banking, and Insurance.
• Performed Test Planning, Test Strategy, Test Cases Design, and Test scripts, Test Data Setup, Defect Management, Test Traceability Matrix and Test Reports.
• Worked in all phases of Software Development and Software Testing Life Cycles (SDLC/STLC). Designed, developed and implemented test plans, test strategy and test procedures.
• Adept in SDLC process like Waterfall, V MODEL and Agile methodologies.
• Performed Functional testing, System testing, Integration testing, Regression testing, Back - end testing, and User-acceptance testing.
• Analyzed Functional and Design Specifications. Creating Use Cases and identifying Test scenarios to ensure adequate Test coverage.
• Used tools such as HP Quality Center for test management and defect management.
• Reviewed Use Case / Functional / Business Design Documents, creating Master Test Plans / Acceptance Scenarios for Manual Testing.
• Analyzed Business Requirement Document (BRD), Functional Requirements (FRD) & System Requirement Specification Documents (SRD).
• Conducted workshops with Business Clients and IT teams for the walk-thru of the test plans and test scenarios to provide end-to-end testing solution.
• Wrote SQL queries and good knowledge of SOAP UI testing.
• Used Relational Database Concepts, ER Diagrams and Normalization concepts.
• Strong command over Structured Query Language (SQL).
• Proficient in preparing Test Environments and setting up Test Data.
• Experience in UAT planning and conducting Pre-UAT sessions.
• Extensive experience in defining Acceptance Criteria, identifying Test Metrics, preparing Test Reports and presenting Test Progress Reports to the management.
• Prepared Test Summary Reports and Defects Reports.
• Involved in Defect Analysis and preparing Root Cause Analysis documents to avoid any similar issues in future Test phases and releases.
• Managed defects and focused development teams towards high priority/severity fixes & Deferrals within SLA’s.
• Ability to multi-task and ease of adaptability to changing requirements in a fast paced work environment.
• Accustomed to working within deadlines in a competitive environment and delivering quality test deliverables.
• Strong Analytical and Communication skills coupled with ability to achieve complex test objectives under strict timelines.

TECHNICAL SKILLS:

O/S: Windows Vista/XP/2000/NT, HP-UNIX

Testing Tools: HP Quality Center, TOAD, SOAP UI, QTP, JIRA, HP ALM

Testing Techniques: Black Box, Smoke Testing, System, Functional, Integration, Regression Testing, End-2-End Testing, Performance Testing, Scalability Testing, Load & Stress Testing, UAT, Product Testing, Browser Compatibility Testing

Technologies: Java, UML, SQL, PL/SQL, HTML, DHTML, XML, MS Visual Studio

Web Servers: Oracle 10gAS / 9iAS, Java Web Server, Tomcat.

RDBMS: Oracle 10g & 9i, MySQL, SQL Server 2000 and MS-Access.

Scripting: Test Script Language, Unix Shell.

Business Knowledge: State Government, Finance, Airlines, Banking, Insurance

Browsers: Mozilla, Microsoft Internet Explorer, Netscape.

Business Analysis: Requirement Management, Use Cases, Test Strategy, Test Plan and Test Cases.

Methodologies: Object-Oriented Analysis, Agile, Waterfall, Scrum

PROFESSIONAL EXPERIENCE:

Confidential, Princeton, NJ

Quality Assurance Analyst

Responsibilities:

• Actively participated in enhancement meetings focused at making the application more reliable.
• Formulated manual test cases for the LizenUp application.
• Reported defects using JIRA and discussed details with Project managers.
• Coordinated with Client as well as functional teams.
• Worked directly with Developers to resolve defects and track the progress.
• Tested the application under different networks and Internet speeds including while on3G, 4G, LTE and Wi-Fi.
• Tested the application oniPadandiPhonewhen the operating system was unveiled and made sure the application was enhanced to be compatible with theAndroid devices
• Performed manual testing, requirements verification testing, functional and user acceptance testing.
• Involved in establishing scope, traceability, and test scenarios.
• Performed black box testing of the application developed using JAVA and identified the different test cases for regression testing.
• Involved inregression testingof LizenUp Application on multiple Operating Systems.
• Created SQL queries for back-end testing to check information is stored correctly in the database.
• Wrote SQL Scripts to Test data integrity in staging database before proceeding to production.
• Generated and tested various reports.
• Tested data mapping, checked flat file data source structure and made sure that destination tables are correct.
• Used the Agile methodology during the project life cycle and ascertained deliverables on a per sprint basis.
• Follow up with UAT Users of any defect / requirement related issues, identify, classify and add more information to better track defect.

Environment: Jira, SQL, Oracle, .Net, Asp.net, Agile, HTML, XML, MS-Office

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

• Evaluated and analyzed Business Requirements, Functional Specification, System Specification documents.
• Provided Test plans, Test cases and attended walk-through meeting with the QA leads, Functional lead, Business Analysts, and Project Managers.
• Attended Kick off meeting intended for new release, KT session to gather new product knowledge, daily scram meeting, and defect evaluation meeting.
• Prepareddetailed Test Plan, Test Strategy, and Test Scenarios to test business requirements.
• Performed Manual Testing of the entire application by executing the Test scripts.
• Performed System Integration, User Interface, Integration, Positive and Negative, Black box and Regression testing.
• Performed website UI and functional automation testing by using QTP and Selenium IDE.
• Performed Eligibility, Post Eligibility, and Passive Renewal, Different types of Batch, Client Notice, Reports and Dashboard testing.
• Performed different types of application approach like Intake, Renewal, Review and Reactive.
• Performed Interface testing including inbound and outbound.
• Validated database by writing SQL queries and joins.
• Designed QTP automation test cases and developed test scripts, execution results and status reporting accordingto the company standards.
• Skilled in web application Automation testing by using SELENIUM IDE and SELENIUM WEB DRIVER through different browsers.
• Used Microsoft Test Manager for design and developing Test cases as per the requirement.
• Used defect tracking tool Microsoft Test Manager and cooperated with the team lead and developers to resolve them.
• Verified defects in the defect-tracking tool Team Foundation Server and Allocated Priority and Severity based on the defect found.
• Created defect reports and test summary reports from Microsoft Test Manager.
• Verified the Unit test plan in order to minimize the defects and make sure they are in sync with QA test scripts.

  Ran the SQL queries for checking the data stored in the database.

• In addition - tracked SIT down time, defect retesting report and update information to eroom.

Environment: Microsoft Test Management, MS Visual studio(2012),SQL Server 2000, Window NT, TFS,.net, IBM Mainframe,DB2, VSTS, selenium IDE.

Confidential, Santa Clara, CA

Database Tester

Responsibilities:

• Responsible for understanding and analyzing the functional processes and business scenarios.
• Reviewed and analyzed System Requirement Specifications.
• Extensively involved in Functional and Regression Testing of banking applications suite.
• Defined and executed the Test Cases for various scenarios.
• Responsible for assisting QA Lead in preparing Test Plans for System Testing and System Integration Testing.
• Developed system test scripts based on the FRS and BRD documents.
• Extensively involved in testing mortgage applications.
• Designed and executed the Functional, User Acceptance, Integration and Load Testing.
• Involved in Functional Testing using Quick Test Professional.
• Used Quality Center to prepare Test Cases with the complete description of client’s requirements.
• Interacted with developers to ensure early resolution of defects.
• Responsible for logging and updating Defect Status in HP Quality Center.
• Involved in defining the entrance/exit criteria for all testing phases (i.e. Unit, System, UAT, & Performance testing).
• Involved in facilitating defect review meetings.
• Supervised the Test execution process and supported test case and test script creation for test team using Quality Center.
• Created Level of Effort (LOE) and Resource Requirements.
• Created and maintained the Detailed Test Execution Plan.
• Established and organized Onsite/Offshore Test Teams and defined standard SQA methodology and standards.
• Extensively involved in requirements traceability matrix to ensure all requirements have been met and thoroughly tested.
• Tested Loan application on different browsers like IE5.0, 5.5, 6.0 +, Netscape 7.0 +, and Firefox 1.0.2 + and OS like Win98, 2K and XP.
• Extensively used SQL scripts/queries for Data Verification and Data Validation at the backend.
• Worked with SQL Server to pull the test data and setting up data driven tests using QTP.
• Write complex SQL queries involving procedures, functions and packages.
• Used UNIX Shell scripting for job automation and database testing.
• Worked with developers, Database administrator and analysts to resolve issues resulting from Testing.
• Participated in User Acceptance Testing and coordinated with clients for maintaining Quality Standards.
• Participated in the status meetings to report issues. Communicated with developers through all phases of testing to prioritize bug resolution.

Environment: TOAD, Quick Test Pro, Load Runner, HP Quality Centre, SQL Server, Windows 2003 Server, Windows NT, Windows XP, PL/ SQL, Linux Red hat, Java, XML, Oracle 10g, .Net.

Confidential, Bloomington, MN.

ETLQATester

Responsibilities:

• Experienced in writing test scripts, test cases, test plans and execution of test cases, reporting and documenting the test results using Quality Center/ALM and performing end to end testing.
• Responsible for writing programs for testing data as well as develop business enterprise data warehouse application.
• Tested the entire compliance reports generated using Business Objects BI tool by validating the data in the report against the database according to the requirement specifications using SQL.
• Tested PL/SQL procedures that were developed to load the data from temporary tables in staging to target tables in the data warehouse.
• Provided support to offshoreQAteam by giving them knowledge transfer and helping them with closure of the defects.
• Assisted in gathering the business requirements, ETL Analysis, ETL test and design of the flow and the logic for the Data warehouse project.
• Performed data validation on the flat files that were generated in UNIX environment using UNIX commands as necessary.
• Performed various types of testing like Usability, Functional, Integration, System, Regression and Acceptance (UAT) testing etc. during different stages of the application development.
• Performed manual testing of the application to test the system for positive and negative scenarios.
• Used Quality Center for generating and organizing test cases.
• Used JIRA as a Bug-tracking tool and generate Bug report.
• Extensively worked in agile environment, with daily scrum meeting, stand up meetings, presentations and review.
• Worked closely with development team in creating automated scripts for the application using Selenium and SoapUI.
• Expertise in bug-reporting and bug-tracking using the test management tool like ALM and Quality Center.
• Identified defects and reported them using Quality Center, and documented daily defects status.
• Interacted with developers to resolve the defects. Performed Regression testing to verify that bug fixes did not break some other parts of the system.
• Interacting with development team for bug's closure.
• Performed Browser compatibility testing with different browsers like Firefox, Internet Explorer on different Operating Systems.
• Tested the ETL with XML as source and tables in the data warehouse as target.
• Tested source data for data completeness, data correctness and data integrity.

Environment: Data warehouse ETL Informatica 8.6, Business Objects, UNIX, SQL, PL/SQL, HP Quality Center 9.2, XML, Oracle 10g, QTP, ALM, Selenium, SOAP UI, JavaScript and TOAD for Oracle.

Confidential, Dallas, TX

QA ANALYST

Responsibilities:

• Analyzed business requirements, system requirements, data mapping, requirement specifications, and responsible for documenting functional requirements and supplementary requirements in Quality Center.
• Involved in reviewing/analyzing Business Requirement Documents/Functional specifications/use cases.
• Participated in Full Life cycle for multiple Data project analysis, design, documentation, development and testing.
• Performed Functional, Negative, Positive, Integration, Regression, End to End and User AcceptanceTesting.
• Work with business analyst, developers and manager to develop test plans, produce test scenarios and repeatable test cases/scripts through all parts of the development lifecycle, execute and sign -off for a high volume of data and regular release schedule for successful project delivery.
• Extensively involved in writing and designing templates for the Test Plans and Test cases.
• Identified the Test Cases and documented them in Quality Center.
• Analyzed and Developed Test Plan, Test Cases, Test Scripts, Expected Test Results and Test Procedure from functional requirement for different modules.
• Base line and Regression tests were scheduled and performed on every Release and build.
• Created and loaded the Test data into HP Quality Center to prepare for the execution of Test Cases.
• Defect Reporting & Defect Tracking using HP Quality Center.
• Regularly followed up with the development team to discuss the defects identified duringTesting.
• Involved in backend testing for different environments like System Integration E2E Testing (SIT-E2E) and User Acceptance Testing (UAT).
• Utilized Cognos Series for building the Reports.
• Involved in testing the Cognos reports by writing complex SQL queries.
• Developed and Executed SQL statements in Toad to retrieve data and to validate data
• Validated the data thru various stages of data movement from staging to Data Mart to Data Warehouse tables.
• Worked with business team to test the reports developed in Cognos.

Environment: Quality Center, DB2, SharePoint, SOAP UI, PL/SQL, SQL Server 2008 R2, Cognos, MS Office Suite, HP Quality Center 11.0, Toad.

Confidential, Atlanta, GA

QAANALYST & Onsite Offshore Coordinator

Responsibilities:

• Designed and developed the test strategy and test plan which define the test environment, phases of testing, entrance and exit criteria into different phases of testing.
• Designed the Test Scenarios based on the requirements; reviewed the same with the project team for sign off.
• Developed Test approach and reviewed the test scenarios and test cases based on business and functional requirements document.
• Participated in day to day SCRUM in Agile environment meetings both on site and off shore teams to providing the day to day updates on the testing schedules.
• Extensive experience logging bugs in the HP ALM tracking tool.
• Experience to report bugs, Email notifications to the developers using the HP ALM.
• Strong experience with HP ALM/HP Quality Center for requirements / test case / defect tracking.
• UnitedMobile apps testing on physical devices and Perfecto mobile devices on various devices.
• Participated in change management and assessed the impact on delivery in terms of cost, effort and schedule.
• Coordinated the Quality Assurance for offshore / onshore teams for the assigned initiative.
• Lead a test team in the writing and execution of application for Integration, Regression test cases.
• Contributed to and monitored test planning, test preparation and scripting, and test execution according to the best practices, standards and procedures.
• Monitored and reviewed test cases in ALM accurately and checked them for business specification compliance.
• Involved in scheduling target dates for deliverables, prioritized and monitored activities to meet dead lines.
• Participated in Requirement Reviews, prepared test strategy, defined test methodology and standards and communicated to the project management.
• Reported test Execution status to Project management on a timely basis.
• Estimated test effort and managed testing schedules to align with overall project timelines.

Environment: HP ALM / HP Quality Center, Windows Server 2005/08, .Net, Java, HTML, SQL Server 2008, TOAD, Oracle11g, IIS,SharePoint.