PROFESSIONAL SUMMARY:

• Over 7 yearsof IT experience in Software Testing of web based and Client - Server applications with full understanding of Software Development Life Cycle (SDLC).
• Extensive experience in developing Test Plan, Test Strategy, Test Cases, Test Scenarios, Test Scripts, Test Metrics, Test Reports.
• Good understanding with Business Requirement Documentation (BRD), Functional Documentation and System Requirement Specification (SRS).
• Proficient in System Testing, Integration Testing
• Proficient in Black Box Functional, White Box, Regression, Performance, Smoke Testing, Sanity Testing, Ad-hoc Testing, Test Harness and End-to-End Testing.
• Experience in testing web applications and Client server architecture applications
• Strong exposure to Telecom and Digital media domains
• Good working knowledge in Social media platforms
• Expertise in Testing Web Services (SOAP)
• Performed Data validation testing and verification.
• Good at Oracle & SQL databases, PL/SQL, T-SQL, Joins, SQL Queries.
• Goal oriented professional with strong analytical, verbal and written communication skills,
• Expertise in User Acceptance Testing (UAT).
• Preparing Testing environments by analyzing field environments
• Good experience in preparing Test platform matrix from the available Supported test platform matrix
• Good interpersonal and Organizational skills.
• Proficient in writing test cases / Acceptance criteria from the available functional and requirement specification documents
• Strong experience in working with teams located in various geographical locations
• Proficient in performing quick smoke testing for verifying build sanity
• Strong adaptability skills to ever changing business requirements and application features
• Strong knowledge in impact area analysis for rapid fixed going into the product / Application
• Proficient in providing time estimates for efficient project planning
• Strong exposure to newer SDLC models like Agile-Scrum models
• Strong exposure in repost and statistics generation for quality delivery
• Proficient in preparing application help documentation
• Expert in analyzing application mock-ups with user experience teams and providing feedback

TECHNICAL SKILLS:

Tools: Quality Center, Spira,Quick Test Pro 8.0

Bug Tracking Tool: JIRA,Web Tracks,Clear Quest,Quality Center

Operating System: Windows NT/95/98/2000/XP, MS-DOS,UNIX.

Languages: C, C++, PL/SQL,PERL.

Databases: MS Access, Oracle, SQL Server,SQL Plus 1.5

Browsers: Firefox,Chrome, Safari,Internet Explorer

Enterprise tools: CRM Clarify,NP Telegance, CAPAM Tool,PSCRM, Web services,SOAP al Qualifications: Bachelors in Electrical and Electrical Engineering

PROFESSIONAL EXPERIENCE:

Confidential, San Ramon, CA

QA Engineer

Responsibilities:

• Active participation in projects such as SAME, DIGITAL LOCKER, SSO( Single Login Sign On) TITAN, DIGITAL LIFE, MEDIA ID, TAP(Ticket Automation processing).
• Executing Shell scripts for environment testing where a constant set of test scripts to be executed to make sure environments are up and running.
• Involved in Progression and Regression testing.
• Worked on Batch scripts in PERL for data management. E.g. purging of data, insert of data at regular intervals etc.,
• Contribute for Shake out testing for every release on different production environment
• Logging defects in Quality Center, Clear Quest,Webtrax tool, Remedy defect management system.
• Collaboration with external systems interfacing with MPSYS and transactions communicate through downstream systems like G2/AALDAP,IGATE,YAHOO,MAILLANIUM,and PSCRM.
• Creating mobility /Uverse/DIAL/DSL test data in multiple ordering systems like Clarify CRM, Peoplesoft CRM, Telegence etc., for multiple projects in multiple releases. Test data involves multiple data such as single user plans, family plans, bundle orders etc.
• Performing web service testing using available API testing tools (e.g. SOAP UI tool).
• Perform logs testing using XML and UNIX commands
• Worked on CAPAM tool, an internal AT&T tool to add certain member id’s to payment profile using different WSDL files as well as different end point URLsfor different releases.
• Worked with Development team in providing QA production support upon project implementation by recreating defect scenarios, and retesting application fixes.
• Wrote and executed basic SQL queries in MPS and CCR databases to validate table entries including customer billing CRM Clarify, Telegance
• Co-ordination with peer teams/ external teams
• Worked with offshore team and attend meetings to discuss for upcoming projects, defect analysis and plans for Production.
• Involved in key learning process after each release to implement process in future as a part of QA process Management. Kick Off Meeting and Release Management, Key-learningSession.
• Create Daily Status Report (DSR) through DSR tool and send out to higher management people and Leads.
• Provide support for weekdays and weekend for External teams for Severity 1 defects.

Environment: Quality Center, Unix, SQL plus 1.5, Telegence, Clarify CRM, Web Services,SOAP, DSR, People Soft CRM, TDOC Tool, CAPAM, PERL.

Confidential, Losangels, CA

QATest Engineer

Responsibilities:

• Review Business requirement documentation, Functional documentation and Technical Documentation.
• Interact with Project manager, business analysts and developers to understand the application design and functional specifications.
• Involved in writing and enhancements to Test Plan and developed Test Strategy, test Cases, test Scripts for functional.
• Performed Ad-hoc testing, Sanity Testing, System health check before start testing officially, Functional testing, regression Testing, Manual and automation Testing, Integration testing, Backend validation Testing, End to End Testing.
• Identified Test cases for functional, regression and UAT.
• Coordinate testing tasks and activities with project teams and IT staff.
• Performed White Box Testing.
• Executing test Scripts and validated the actual results against the expected results.
• Raising Defects & Tracking via Jira
• Involved in writing test cases and Execution in SPIRA
• Arranged Net Meetings with QA and Developers for query resolutions & Bug meetings.
• Attended weekly status meeting with team leaders & managers.
• Identified and managed Project-level risks associated with systems integration.
• Designed and executed test cases for new modules application includes Web based applications.
• Worked on Client projects like KIOSK,Victoria secret,Neiman marcus,QVC etc.,
• Involved in Iphone application testing
• Involved in Facebook and twitter app testing in website.
• Test the outgoing links from all the pages from specific domain under test.
• Test all internal links.
• Test links jumping on the same pages.
• Test links used to send the email to admin or other users from web pages.
• Test to check if there are any orphan pages.
• Lastly in link checking, check for broken links in all above-mentioned links.
• Involved in performance and web load testing
• Involved in testing Web services and XML with tool called ‘SOAP UI’.
• Involved in browser compatibility testing.(checked in IE 7,8,FF,safari,Chrome)

Environment: SPIRA, JIRA, CSS, SQL Server 2005, SOAP UI.

Confidential, Redwood City, CA

QA Test Engineer

Responsibilities:

• Created and executed the test scripts using Win runner to test functionality, acceptance and limit validations.
• Analyzed results, managed defects and issues using Mercury quality Center to present in team meetings held on a weekly basis.
• Carried out Performance Testing on existing applications.
• Prepared Test Plans.
• Responsible for User Interface(UI) Testing.
• Analyzed Business requirements and create detailed test plans and conditions.
• Responsible in the Design, Creation and Maintenance of Test Plans.
• Worked with Subject matter experts (SME’S)
• Reviewed, maintained and improved existing test conditions.
• Performance, load & stress testing to avoid system downtimes, potential bugs to achieve standards set by business rules.
• Designed input data sheets.
• Involved in testing Web services and XML with tool called ‘SOAP UI’.
• Performed integration testing and testing of various applications.
• Used SQL Server to validate report generated using applications.
• Bugs-tracked and reported using Quality Center, and managed entire Testing Process from designing to coding to analysis.
• Carried out data analysis to analyze various issues on project.

Environment: SQL server, Quality center,SPIRA,SOAP UI.

Confidential, Trenton, NJ

QA Test Engineer

Responsibilities:

• Involved in reviewing Systems Analysis, Business requirements, and Use Cases.
• Designed Test Plan and participated in writing Test Scripts and Test Cases using Test Director.
• Performed manual testing in Claims and Billing modules and executing scripts manually in Quality Center.
• Validating check numbers and the amount printed after the payment Run job is processed and comparing online.
• Running SQL queries to validate data in tables after batch run as part of Database Testing.
• Performed Positive and Negative testing using valid and invalid data on development, Test Database Environments on MS Access and Oracle.
• Performed Automation testing on billing modules using QTP and Mercury Quality center.
• Involved logging bugs in Test Director that are found during the process of testing and running Defect Reports for status meetings.
• Interaction with developers, users and management to speed up the defect resolution.
• Involved in Database Testing to verify the data in database tables on Oracle 9i.
• Involved in Production checkout after implementing application successfully and used JIRA tracker to log any production issues.
• Developed Test metrics on the weekly basis for senior management using MS Excel.

Environment: MS Access, Oracle, QTP, Quality center, MS excel, SQL Server.

Confidential, IND

QA Tester

Responsibilities:

• Worked with test plan, test cases and test scripts and modified to accommodate new changes to the software/applications.
• Design and Implementation of test strategy to test releases. Developed automated and manual test scripts using win runner.
• Defects were identified, provided documentation to the development team for debugging.
• Reviewed Designs and Specifications and created test cases based on content.
• Tested applications Performed Regression, Integration, Performance, and Acceptance Testing.
• Devised test Procedures /Bug tracking mechanisms, Time lines, Schedules, Software
• Standardization,collection and analysis of user requirements and Black Box testing.
• Performed on-line and batch test scripts.
• Wrote Shell Scripts to automate business process.
• Tested complex PL/SQL queries.
• Conducted functionality and performance testing using Mercury Interactive tools various phases of the development of the application.

Environment: QA, Test Plan, Win Runner, TSL Scripts, C/C++, HTML, Oracle 9i, PL/SQL, Shell, Sun-Solaris and Windows NT.