SUMMARY:

• Has 8+ years of experience in information technology as Senior Quality Analyst and played a Lead role in various Client Server and Web based applications in Financial, Aerospace and Insurance domains.
• Actively involved in all stages of testing life cycle with good management and technical skills. Hands on experience and holds good knowledge in writing SQL queries and Automation testing.
• Having hands on Experience in Test Management Tools like Test Director, Quality Center,ALM & Clear Quest
• Experience in planning and coordinating both offshore and Onshore as a test lead
• Well versed with various testing methodologies like integration testing, system testing and regression testing
• Extended work experience in creating Test plan, traceability matrix, completion report and various test documentation
• Having good knowledge in Automation Tools like SOAP UI, QTP
• Worked on different cross platforms operating systems like Windows NT, Windows 2000/XP/7&MAC operating System
• Expertise in Web service testing
• Have good experience in validating Mainframe Screens.
• Extensive experience in generating various test related reports like various test Status & defect reports for test management
• Excellent communication, analytical, Leadership & interpersonal skills
• Experience in Service level testing and Business level testing
• Worked on Health Insurance applications like FACETS and NASCO
• Experience in estimation and resource allocation to meet the deliverables
• Holds good knowledge and hands on experience with White box and Black box testing
• Adaptive to Agile and Waterfall Methodology
• Hands on experience in Quality Center, HP Application Lifecycle Management 11.00, JIRA and Bugzilla
• Extensively used SQL and Scripting to load the data from flat files into database
• Experience in project execution and played the role of configuration controller, DPA (Defect Prevention Analyst) and also performed QA activities.
• Self - motivated and quick learner and an excellent team player.
• Familiar with CMM Levels

TECHNICAL SKILLS:

Testing Tools: QTP, SOAP UI

Operating Systems: Windows 9x/ NT / ME / XP / 2000, Unix

Languages: ASP, Dot Net

Web Technologies: HTML, XML, XSLT, XPATH, webservices

Scripts: JavaScript, VBScripts

Configuration Tools: CVS, PVCS,CC, VSS, CQ

Database: SQL Server 2000,Oracle 8

Test Management Tools: Test director, Quality Center 9.2, ALM 11.0, Bugzilla, Jira

Database Tools: SQL Developer

ETL Tools: Datastage 8.5

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA Analyst

Responsibilities:

• This position allowed me to work on multiple projects which gave more insight in leading the team and prioritizing the projects time lines
• Participate in entire testing lifecycle, including test planning, test preparation, test execution and defect management.
• Participated in migration project scoping and planning using the AGILE process
• Responsible for daily Scrum meetings to discuss updates showing the progress of the testing effort and open issues, and update the Sprint Backlog on daily base
• In SCRUM process, tested feature by feature, verified Table structures, Procedures, Packages, Web Services, Data validation and Front end testing
• As a scrum team member involved in Sprint planning, Sprint Review Meetings, Retrospective meeting, Sprint release demo, Sprint fallouts and unplanned requirements
• Follow project milestones and be responsible to create test data and executes test scripts and defining test plans from functional, regression and performance testing through acceptance for Web Services/APIs (SOAPUI)
• Prepared the Effort estimation for the project.
• Given KT sessions on requirements and application to the development team and testing teams.
• Developed Requirements Traceability Matrix to map the test cases with the Requirements.
• Prepared the test execution plan and tracking the execution
• Develop and automate Web Services API testing using SoapUI frameworks
• Developed Requirements Traceability Matrix to map the test cases with the Requirements.
• Prepared the test execution plan and tracking the execution
• Prepared the Application Quality Index to track the stability of the application
• Collected the metrics and analyze the applications status
• Involved in preparing various metrics like QA Summary report, Effort variation metrics, defect metrics and test case execution metrics.

Environment: Mainframe, SOAPUI, Quality Center, HP Application Lifecycle Management 11.00, CitizensBank.com and CharterOne.com sites

Confidential, Cranston, RI

Senior QA Analyst

Responsibilities:

• Validate Value checking new product has been added under Checking Account and validate product Card description
• Submit WAO App for New Product Value Checking and validate for both authenticated and un-authenticated users
• Validate all the details for product card description displays for Value Checking product
• Validate the customer information on Mainframe.
• Validate for the Chat icon appears for new products added
• Validate user is able to communicate with Chat window effectively
• Validate in fulfillment app window after successfully submitted app for Value Checking
• Validate that a debit card is offered on the Features and Options Page
• Validate the SODP content and opt-in/-out option is offered on the Agreements page
• Validate the opening deposit minimum is correct of the Opening Deposit page
• Validate the Features and Options page for statement options: defaults to paper statement no statement delivery fee and has option for eStatements no statement delivery fee
• Validate that Value Checking satisfies the requirement that Performance Money Market be opened with a checking account
• Validate to make sure Credit reporting risk rules are met
• Validate to Make sure Cash edge Risk engine rules are complies
• Validation of OFAC rules are being met

Environment: CitizensBank.com and CharterOne.com sites, Quality Center, HP Application Lifecycle Management 11.00

Confidential

QA Lead

Responsibilities:

• Analyzing Requirements and Functional specifications.
• Verified that the requirements were testable, designed the test approach and ensured clear definition of roles and responsibilities.
• Involved in the development of the Test plan - Approach, scope, resource assignments & schedules and Testing Strategy.
• Prepared the Effort estimation for the project.
• Given the KT sessions on requirements and application to the team.
• Responsible for preparation of test scenarios and test scripts from use cases and requirement documents.
• Developed Requirements Traceability Matrix to map the test cases with the Requirements.
• Prepared the test execution plan and tracking the execution
• Prepared the Application Quality Index to track the stability of the application
• Collected the metrics and analyze the applications status
• Involved in Reviewing of Test Plan
• Defect tracking Identified and Reported bugs using HP Application Lifecycle Management 11.00 and Quality Center 9.0
• Involved in preparing various metrics like QA Summary report, Effort variation metrics, defect metrics and test case execution metrics.

Environment: BIC Teller, Quality Center, QA Mainframe and B0 Mainframe, HP Application Lifecycle Management 11.00

Confidential

QA Lead

Responsibilities:

• Prepared and reviewed the test scripts and test cases according to the user requirements and quality standards
• Prepared the traceability matrix to ensure 100% requirement coverage.
• Prepared Test Plan and Test Cases in Quality Center 9.0 based on the system/functional requirements.
• Executed all the test scripts in TouchPoint.
• Identified, Documented, and Tracked software defects using Quality Centre and discussed it with the development team to solve the defect.
• Worked as software configuration coordinator to manage the Testing documents and updates
• Involved in Reviewing of Test Plan.
• Involved in the End-To-End test and responsible for the Quality Assurance of the application
• Involved in Reviewing of Test Plan.
• Test case writing, Review and Execution.

Environment: Touchpoint, Quality Center

Confidential

QA Lead

Responsibilities:

• Coordinated with the Business Analysts, Developers and Test Team Leads and discussed the requirements needed for successful Test Plan and Test Strategy.
• Attended the Requirement Walkthroughs and reviews with Business Analyst, System Analyst, Development and QA Team.
• Prepared and reviewed the test scripts and test cases according to the user requirements and quality standards
• Used different Use Case documents to extract the Test Scenarios and split them into Test cases.
• Prepared Test Plan and Test Cases in Quality Center 9.0 based on the system/functional requirements.
• Prepared the traceability matrix to ensure 100% requirement coverage.
• Identified, Documented, and Tracked software defects using Quality Centre and Bugzilla discussed it with the development team to solve the defect.
• Worked as configuration administrator for Microsoft visual source safe.
• Involved in backend testing.
• Executing SQL Statements in Shell Scripts to check the Functionality of the Product
• Used Verification Points and conducted data driven Test with the Test Data sets and verified the contents of the website using QuickTestPro 9.2.
• Conducted data driven Test with the Test Data sets and verified the contents using Quick Test Pro 9.2.
• Developed the Functional Libraries for Regression Testing in QuickTestPro 9.2.
• Generate the Defect Status Report and send to the QA management.
• Coordinate with the offshore team and track the Test Execution Status and Defects Status.
• Performed the Interface Testing to make sure the interactions between the functional units.
• Enhanced the Test Cases according to the Change Request Documents.
• Performed the GUI Testing using the style guides provided.
• Involved in the End-To-End test and responsible for the Quality Assurance of the application.
• Prepared various metrics like QA Summary report, Effort variation metrics, defect metrics and test case execution metrics.

Environment: Windows 2000, QTP, Test director, Rational clear Quest, XML, and ASP .Net with C #, Bugzilla

Confidential

QA Lead

Responsibilities:

• Analyzing Requirements and Functional specifications.
• Verified that the requirements were testable, designed the test approach and ensured clear definition of roles and responsibilities.
• Involved in the development of the Test plan - Approach, scope, resource assignments & schedules and Testing Strategy.
• Prepared the Effort estimation for the project.
• Given the KT sessions on requirements and application to the team.
• Responsible for preparation of test scenarios and test scripts from use cases and requirement documents.
• Developed Requirements Traceability Matrix to map the test cases with the Requirements.
• Prepared the test execution plan and tracking the execution
• Prepared the Application Quality Index to track the stability of the application
• Collected the metrics and analyze the applications status
• Prepared the Test Metrics & Defects Report for the Daily Status meeting with development team using JIRA
• Worked as software configuration coordinator to manage the Testing documents and updates
• Involved in Reviewing of Test Plan.
• Involved in the End-To-End test and responsible for the Quality Assurance of the application
• Involved in Reviewing of Test Plan.
• Test case writing, Review and Execution.

Environment: Windows 2000, JIRA

Confidential

QA Lead

Responsibilities:

• Analyzing Requirements and Functional specifications.
• Verified that the requirements were testable, designed the test approach and ensured clear definition of roles and responsibilities.
• Involved in the development of the Test plan - Approach, scope, resource assignments & schedules and Testing Strategy.
• Prepared the Effort estimation for the project.
• Given the KT sessions on requirements and application to the team.
• Responsible for preparation of test scenarios and test scripts from use cases and requirement documents.
• Developed Requirements Traceability Matrix to map the test cases with the Requirements.
• Prepared the test execution plan and tracking the execution
• Prepared the Application Quality Index to track the stability of the application
• Collected the metrics and analyze the applications status
• Prepared the Test Metrics & Defects Report for the Daily Status meeting with development team.
• Created & Executed Test Procedures manually before using the automated testing tool QTP 6.5.
• Worked on QTP 6.5 for Regression, Integration, and system Testing.
• Enhanced scripts by adding the GUI, text checkpoints.
• Participated in automated scripts code Walkthroughs and QA Reviews.
• Involved in Reviewing of Test Plan.
• Test case review and Execution.
• Defect tracking Identified and Reported bugs using Test Director.
• Involved in preparing various metrics like QA Summary report, Effort variation metrics, defect metrics and test case execution metrics.

Environment: Windows 2000, XP, QTP, Test director, Rational Clear Quest, MS SQL Server 2005

Confidential

Quality Analyst

Responsibilities:

• Involved in Reviewing of Test Plan.
• Conducting sanity testing.
• Test Case Design, Review and Test Case Execution.
• Functional and GUI Testing.
• Defect tracking Identified and Reported bugs using Excel sheets.
• Packets analyzing by using Packet capturing tools
• Test Report

Environment: Windows 2000, XP, Windows 2000/XP, VB Script, VC++, Install Shield Developer

Confidential

QA Analyst

Responsibilities:

• Tested the Claims processing system in 710 Model Office, HIQK Segments like ML, GD, OU, SP, In and OI in NASCO.
• Worked on Host Plan Management application involving the migration of Local to NASCO.
• Tested the integration of Host and Home plan with FACETS 4.5, FLEXX, FEP, NASCO.
• Worked on Data preparation for 837/835 claims.
• Test Case Management using Rational Test Manager.
• Used Rational Clear Quest for Logging defect flow.
• Involved HOST validation for Account Information.
• Worked in Member eligibility, Subscriber Liability, Claim benefit verification like GD, EM, and SI Segments in NASCO (NPS) System.
• Worked in Claim processing Code Filed Displays multiple components, each of which has unique descriptions like Limits Type, Claim Processing Status Code, Claim Type, and Location in NASCO.
• Tested HIPAA / EDI (837/835, 834) messages, ICD-9 and 10 codes, NPI.
• Verified the Auto National Claims in NASCO.
• Validated the Claims, Provider, Document Number, SCUFF No’s, member eligibility, demographic and benefit information in NASCO (NPS).
• Validated COB Claims for Other insurance dollar (OIDOL) and Allowed Amount (OIALLOW) in NASCO NPS System.
• Tested the loading of Groups/Members data into Facets 4.5.
• Tested batch reports, error messages, interface errors and also the in-bound and out-bound interfaces to Facets 4.5
• Developed Detailed test plan (DTP), Test Cases, Test Data, Traceability Matrix and Test Summary Reports and followed Agile/Scrum process.
• Participated in Defect review, Go-No/GO and Status meetings and coordinated test efforts.
• Involved in requirements gathering, business analysis and requirement analysis.
• Conducted functional, regression, integration, SIT and UAT tests.
• Coordinated with PM, BA’s, Developers and functional teams and coordinated meetings.

Environment: Mainframe, COBOL, JCL,TSOE, CICS, NASCO NPS, HOST Plan and Home Plan, XML, SOAP, TIBCO, X12/EDI, HL7, Trizetto FACETS 4.5,, Rational Manual Tester, Rational Clear Case,, TOAD, TIBCO,Oracle 10G, TOAD, Windows XP, Uni