SUMMARY

• Around 4+ years of experience in IT industry with an emphasis on Software Quality Assurance, GUI, System and Integration Testing, Functional/Regression Testing, Data Upload, Data Integrity/End to End testing of Web and Client/Server based applications
• Experienced in all phases of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC).
• Experienced working in different SDLC Methodologies like Agile, and Waterfall.
• Experienced performing Mobile testing which is a cloud based solution for testing, automation and monitoring of mobile applications
• Experienced in creating test traceability matrix, test plan, test cases, test procedures, and defect reporting.
• Experienced in performing Black Box, Functional, Regression, Integration, Security, Back end and front end, User Acceptance testing on both Windows and UNIX environments.
• Experienced in blackened testing by querying Oracle and My SQL Databases. Also knowledge of DML functions, implementing stored procedures.
• Experienced testing of E - Commerce web based application windows, MAC and Mobile applications.
• Executed negative and positive test cases to test application functionality against user requirements.
• Experience working in large teams and in client facing roles
• Good team player with excellent written, communication & interpersonal skills.

TECHNICAL SKILLS

Test Mgmt tools: Quality Center, ALM, TFS, JIRA, MTM, Share Point, Clear Quest, Test Director

Knowledge: java, VB, QTP UNIX, SQL, HTML, XML

PROFESSIONAL EXPERIENCE

Confidential, Glenview IL

Quality Assurance Engineer

Responsibilities:

• Responsible for testing the e-commerce solution of shopping cart software at front end.
• Responsible for back end application testing called Hybris
• Perform the tasks of testing in inventory management system at the back end as well.
• Created test data sets for available promotions, validate Coupons/Vouchers and product details by conducting positive and negative test for Confidential online shop.
• Performed testing in HMC ( Hybris Management Cock pet)
• Performed testing in CMS ( Content Management system)
• Performed testing PCM ( Product Content Management)
• Performed testing by creating Serial Vouchers and Promotional Vouchers
• Performed testing by creating bundle products.
• Performed testing by creating Fixed Price Promotion,Percentage Promotion,Threshold Promotion.
• Performed Data validation testing from XML format to data base,
• Performed Main frame testing
• Responsible for performing functional and integration testing of software application.
• Involved in planning test scenarios and writing test cases and test results for application.
• Performed end-to-end testing, Integration Testing, and UAT Testing.
• Designed and developed test scenarios for major e commerce ( Confidential ) web applications for the client including secured online transactions.
• Performed configuration/ compatibility and user interface testing manually.
• Involved in testing Web based e-commerce Application and performed Security Testing to ensure the authorization and authentication with Credit card tokenization.
• Used Quality Center to prepare Test cases, procedures, Requirements Traceability Matrix and managing the Defects.
• Involved in writing complex SQL queries to check the data integrity
• Conducted GUI/Usability Testing according to specifications and design document.

Environment: Agile, E-commerce Web application, Hybris, DB2, Quality center ALM, JIRA,SQL,Windows, IE, FF, Safari etc.

Confidential -Phoenix, AZ

Sr. QA Analyst/ Mobile Tester

Responsibilities:

• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Used JIRA bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
• Prepared and Executed Test Cases for Functional and Integration testing.
• Created Traceability matrix to keep track of changes in requirement to that of the testing efforts.
• Maintained the Test Matrix and Traceability Matrix.
• Expert in writing test scripts manually.
• Involved in designing and writing Test Plan and Test Cases based on business requirements.
• Working on I-pad and Android versions of the apps.
• Performed web browser compatibility and configuration testing on various operating systems for smart phones such as Blackberry OS, Android OS, iOS etc.
• Worked with three mobile application simultaneously: iOS (i-Phone & i-Pad), Android and WP7
• Performed Web testing to check for broken links in a page.
• Analyzed the Crash reports on various mobile platforms and reported to the development team
• Worked closely with Platform Subject Matter Expert's in understanding the upcoming and existing API's on different mobile platforms
• Systems migration plans, and executing and evaluating test cases and procedures
• Participates in project requirements review and approval.
• Develops and/or helps develop risk based test strategies and Plans. Presents quality strategy and plan to project and business sponsors.
• Manages defect communication, remediation, and acceptance with business and development stakeholders.
• Coordinated User Acceptance Testing (UAT) with the UAT group to ensure the correct business logic.
• Used Quality Center to prepare Test cases, procedures, Requirements Traceability Matrix and managing the Defects
• Extensive use of SQL queries to perform data integrity testing.

Environment: JIRA,JAVA, QTP, Quality Center, DB2, Clarity, CSS, Clear case, Mobile Devices for IOS, Android OS and Windows mobile OS

Confidential - Boston, MA

QA Analyst

Responsibilities:

• Performed configuration/ compatibility and user interface testing manually.
• Used agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
• Exported Manual test cases into TFS and maintained the same in the Test Plan module.
• Performed functional testing of individual modules Easy Access application on iOS, Android, Blackberry OS, Windows OS operating systems.
• Performed test case assignments in Test Lab modules of TFS.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Managed change Requests and verifying in the TFS and assigning them to respective Dev team members
• Involved in writing complex SQL queries to check the data integrity
• Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, black box, screen navigational testing, smoke/sanity testing, exploratory testing or Backend testing
• Tested the application on iPhone, iPad and then the first generation Android when the operating system was unveiled and the application was enhanced to be compatible with the Android devices
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and Currency conversions were displaying as required
• Efficient and effective execution using Perfecto mobile for simulation as well as the real time devices (iPhone/iPad/Android), within the stipulated timelines. Ensure that execution is in sync with the build timings such that quality deliverables are handed over.
• Performed negative and positive testing manually.
• Used various SQL features such as Group By, Joins to retrieve the expected results from different tables and compare the same against front end results.
• Participated in conducting System testing and End to End testing manually.
• Extensive UAT Testing Manually.
• Investigated software bugs and interacted with Dev team to resolve bug issues using TFS
• Documented bugs found out during the process of testing.
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Created and Maintained Test Matrix and Requirement Traceability Matrix.

Environment: Windows, SQL, .Net, VBScript, Jira, iOS, Android, HTC, Samsung, Dell Streak, iPhone, iPad, Device Anywhere, Perfecto Mobile, TFS, MS Office

Confidential - Columbus, Ohio

Quality Analyst/Tester

Responsibilities:

• Analyzed system requirements and developed a Test Plan for System Testing.
• Reviewed business requirements and developed detailed Test Cases to ensure testing of the entire application.
• Executed test cases in a timely manner, and evaluated and researched critical problems and questions to determine root cause.
• Entered bugs in Test director, verified bug fixes and performed end to end testing.
• Also, developed new test cases for items new requirements and enhancements, established standards and measured benchmarks for critical functions.
• Submitted estimates to management based on evaluation of new requirements and develop and debug automated test scripts.
• Conducted and monitored systems interface testing and coordinated the involvement of the interfaced applications on assigned products.
• Independently develop Load Runner test scripts according to test specifications /requirements
• Tracked the status of change request.
• Performed Functional, Regression and Integration testing of various modules of the applications.
• Used Test Director for creating Test plans, documenting them and creating Test cases and recorded the expected results.
• Written SQL queries to perform Backend and Database Integrity Testing
• Actively took part in weekly status meetings and also informed the upper management about various issues arising from testing and informed about testing status and issues.
• Reported outstanding bugs, followed up bug fixes, conducted review of existing test scenarios and assessed the need for their enhancement.
• Reviewed various Project Change Requests to assess its impact on QA Schedule and submitted its impact to the Project Management.
• Worked on Defects Management.
• Performed back-end testing of the entire application to ensure data integrity.
• Interfaced with development team to point out bugs and retest fixed bugs.
• Prepared QA Audit Test Report at the completion of the project.
• Highly proficient in using Microsoft excel, word, MS Project, MS PowerPoint.

Environment: Quality Center, Quick Test Professional (QTP), MS Office, XML, SQL server

Confidential - Chicago, IL

Quality Assurance Analyst

Responsibilities:

• Performed Manual Testing on different modules of e-commerce web based application.
• Created test cases based on requirements/ Use case documents and made sure that application meets client’s expectations.
• Performed User acceptance Testing, Stub, Smoke, Sanity and Regression Testing.
• Maintained test cases and defects in Quality Center (ALM).
• Coordinated with developers for resolution of the problems reported
• Performed cross-browser testing on different Operating systems i.e.( XP, Vista, Windows, MAC) IE8, IE9, Safari, Chrome, Firefox.
• Performed backend test using My SQL database by writing SQL queries.
• Worked with offshore teams in multiple locations.
• Working directly with the developers and the project manager.
• Working in an Agile methodology,
• Attended daily status/ defects review meetings and sprint planning meetings