SUMMARY

• Around 6+ years of diverse experience in Software Quality Assurance with a thorough knowledge of System, Functional, Regression and Performance testing methodologies Capacity to identify problems, analyze test results, and investigating their cause and suggesting remedies. Developed Strength in testing of cross - platform Client/Server and Web based applications.
• Expertise in analyzing and designing automated as well as manual procedures for the verification, validation and implementation of accurate testing strategies for the successful deployment of real-time solutions
• Extensive experience in reviewing and understanding of Business & Testing requirements and writing detailed Test Plans, Test Cases, and Test Scripts.
• Involved in entire QA Life Cycle (SDLC), which includes Design, Development and Implementation of the entire QA process for the Relational Database, Web and Client/Server, Mainframe Applications.
• Expertise in planning/executing Black Box testing for both Client Server and Mainframe applications. Extensive experience with Business-to-consumer (B2C) sales of tangible goods/online services and Business-to-business (B2B) scenarios, such as e-procurement.
• Performance testing expertise in developing Performance Test plans, Test Strategy, Load Modeling, Performance Metrics and Performance Analysis.
• Knowledge of using automation tools - Win Runner, QTP, Load Runner, Quality Center and Test Director.
• Used Selenium Performed Integration, Regression, and Database testing.
• Exposure to both Manual and Automated testing. Strong knowledge of the Systems Development Life Cycle (SDLC) models such as Water Fall, Agile, and RAD.
• Responsible for all web development, E-commerce and optimization and web strategy and corporate website and self-service intranet site. Worked throughout the SDLC, which included requirements, specifications, design, analysis and testing utilizing AGILE methodology.
• Performed Testing Life Cycle during the various phases of the application. Involved in converting manual test cases into automated scripts using TSL on Mercury Win runner, QTP
• Deep understanding of enterprise data warehouses
• Experienced in the use of agile approaches, including Extreme Programming.
• Collaborate with project team to understand requirements in order to effectively plan and execute tests.
• Extensive experience working with vendor e-commerce tools like Microsoft commerce as well as helping construct and integrate in-house ecommerce applications.
• Involved in capturing and maintaining business and technical requirements as well as capturing and analyzing process of the DB project, which was developed in Java, J2EE and XML environment. Participate in determining test environment needs.
• Knowledge in the ETL (Extract, Transform and Load) of data into a data ware house/date mart and Business Intelligence (BI) tools like Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence). Involved in testing Java web based application.
• Involved in batch processing of mainframe to update policies.
• Used MS Visio for business analysis.
• Extensive Experience on Preparation of Test Plan, Test Procedures Manual and Automation Test Cases, Report Defects and Execution of Test cases through Test Management Mercury tool like Test director / Quality Center and Rational Tools like Clear Quest, Quick Test Professional
• Involved in test environment planning and setup.
• Involved in data gathering as well as creating and maintaining test data.
• Experienced in creating data sources and setting up connection pools as well as creation of J2C Autantication aliases.
• Integrating enterprise-wide J2EE applications and deploying using Websphere Application Server Application Assembly Tool and managing security policies for different applications.
• Extensive working Experience in using testing methods like Functional, Regression, Integration, System, Security, Initialization, Usability, Database, Smoke/Sanity, End to End and User Acceptance Testing (UAT).
• Experienced in back-end testing using SQL queries, generating reports to ensure Data Integrity and validate business rules.
• Created and performed data driven tests for checking positive and negative test scenarios using automation tools by using test data provided.
• On-call Production Support (24x7), monitoring and maintaining multiple Applications in Development and QA and Production Environments.
• Ability to handle multiple tasks and work independently as well as in a team, having strong analytical and problem-solving skills.
• A good team player with excellent communication and interpersonal skills.

TECHNICAL SKILLS:

Design Tools: Rational X De, CMMI Models, Dream Weaver, Adobe Photo Shop, MS Front Page, Pain Shop Pro, Home Site, Visual Studio.

Programming Languages: C, C++, Java, VB.NET, ASP.NET, VB 6.0

Operating Systems: Windows NT 4.0/XP/2000/ME/95/98, UNIX, Linux

RDBMS: SQL Server 2000, MS Access 2000, Oracle 9i, Sybase

Servers: IIS 5.0, Web sphere6.0, Windows 2000 Advanced Server

Scripting Languages: TSL, 4Test scripts, JavaScript, VBScript, Shell

Networking: TCP/IP, UDP, SOAP

GUI: Visual Basic 6.0/5.0, .NET

Version Control: Visual Source Safe, PVCS Version Manager, MS SharePoint

QA Testing / Modeling/: Defect Tracking Tools

PROFESSIONAL EXPERIENCE

Confidential, NY

Quality Analyst

Responsibilities

• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Involved in decision making of converting manual test cases into automated test scripts and analyzing their life time and time required to update the scripts. Worked on B2C and B2B side of the applications.
• Written smoke test cases in Quality Center and modified them when they are automated.
• Experience as an external e-commerce solutions provider.
• Involved as part of automation team using Selenium 0.6 and developed test scripts.
• Created GUI specifications with Page flows, page business actions and screen mockups
• Upgraded e-commerce web site engine by managing resources and responsible for installing new software version to increase site uptime by 3%.
• Prepared and executed test cases for Navigational test, Functionality testing and GUI testing using Test Director.
• Extensive worked in a agile environment.
• Ensure dat all the test cases are designed, developed and updated in JIRA and also defects tracked, reviewed, analyzed and compared using JIRA.
• Provided recommendation for use of ATG Commerce for B2B and B2C business.
• Held responsibility for creating business flow diagrams and charts for E-commerce using MS Visio
• Developed QA Test Plan from technical specifications and requirements for this project which deals mainly with three areas me.e. presentation tool, integrated genesis selling tool and catalog API.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
• Load and stress tested a clustered Business Object's Web Intelligence deployment (IIS, Oracle, Sybase, Windows, Solaris Unix):
• Manually tested the whole application before going for the automated testing.
• Involved in testing the conversion of the application into web application using XML web services.
• UAT testing performed along with call center managers to make sure dat application meets their requirements.
• Involved in Data Modeling of both Logical Design and Physical design of data warehouse and data marts in Star Schema and Snow Flake Schema methodology.
• Designed load tests (Stability, Stress and isolation tests) in different ways to measure the application performance.
• Analyzing the ETL process created in Informatica, developed SQL queries and tables which replicated the ETL, and compared the SQL results with the Informatica tables.
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases & Test Scripts dat are executed during testing process.
• Translated Business processes into Informatica Mappings for building Data marts
• Extensively involved in the automation of Regression Test Cases by scripting.
• Used Controller to organize the test scripts, Execute and Report scenarios.
• Performed Data driven testing, Correlation and check point in the scripts.
• Enhanced the scripts and developed various functions to enhance the scripts.
• Extensively worked on Performance Monitoring and analyzed the response time, Memory leaks, hits/sec and throughput graph.
• Involved in development and reporting of quality assurance project metrics.
• Created Data Driven Testing for positive and negative scenarios, by creating and storing data sets in MS Access.
• Used Business Objects to create Full client reports (multi-dimensional reports) as per the client requirements.
• All the test scenarios which has been satisfied with the functionality are moved to automation testing using Quick Test Professional.
• Debugging and Troubleshooting Informatica Mappings
• Involved in functional and regression testing of the web-application using the VO extension and tested the software using different browsers to study the browser compatibility.
• Responsible for collecting and analyzing the test metrics and tan submitting the reports keeping track of the status and progress of the testing effort.
• On-call Production Support (24x7), monitoring and maintaining multiple Applications in Development and QA and Production Environments.

Environment: Windows 98/2000, Window2003, Window NT, Informatica, VB, .Net, Web Logic, Java, Business Object, Quick Test Pro 8.2, Mercury Quality Center, J2EE, UNIX, XML, Sybase, JIRA, Agile, Selenium,SQL, PL/SQL, Oracle9i, Quality Center 9.0, QTP, Crystal Report, Quick Test.

Confidential, West Chester, PA

Quality Analyst

Responsibilities

• Developing Test Plan with a Test Strategy for the System testing. Instrumental in creating design and frame work for automation.
• Launch of new web site and involved with the look and feel testing of all the web pages, Top Side, Bottom navigation, category pages, family pages, checkout page. Has also performed extensive Regression testing with each modification.
• Involved in development of Automation Testing Strategies & Test Process; developed automation testing requirements, prepared test scripts, running tests, collecting test results/ metrics.
• Analyzed test cases for automation and used Quick Test Professional (QTP) to automate manual test scripts for Regression and Functional testing.
• Provided inputs from QA standpoint to the Design/Development teams and Stakeholders
• Defect tracking and Status reporting using HP Quality Center 10.0 defect tracking tool.
• Conducted Regression testing using QTP after the bugs has been fixed by the development team.
• Created test scripts for Data driven, functional and regression testing using QTP.
• Tested Data Integrity by executing SQL queries against Central databases.
• In-charge of Usability testing on the product and making appropriate recommendations
• Validated the CRM functions in the product - managing customer information, cross-channel customer information access,customer history, preferences and profiling
• Prepared parts of the User Manual, reviewing with the team and releasing the final document.
• Prepared the Release notes(for every release/version) by consolidating current product status
• Involved in setting up the various Review Processes for the QA team
• The POS Feeds ware to be tested for accuracy of TX lines being written out as planned in the new program change.
• Performed manual and Selenium testing of a web based application
• Order Allocation Redirection.
• Extensively used IBM POS (Point-Of-Sale) system which includes computers, Credit/Debit card reader, Barcode scanner, Receipt number and Customer display.
• Performed Integration testing for all modules.
• Report Enhancement: Tender summery report and Tender Detail report new field added - BILLING CITY ADDRESS.
• Created invalid request to test Error handling response.
• High level of interaction with Business users / development team. Additional responsibilities included working with Business Analyst as the main point of contact between QA, business users and the Project management team.
• Participated in User Acceptance testing (UAT) and involved in UA test cases, Executed test cases, Documenting Defects, Resolved defects and Signed Off from Application.
• Hands on work experience working with offsite team model; coordinate my own efforts with team members in the off- site team.

Environment: QTP 9.2, Quality Center, LoadRunner 9.1, HP Quality Center 10.0, .Net, SQL Server 2005, MySQL, Win Runner Microsoft Windows, JIRA, Agile,Selenium, UNIX, Documentation Tools: MS Office - MS Word, Excel, PowerPoint, MS Project, Visio

Confidential, Glendale, CA

Quality Analyst

Responsibilities

• Performed automation testing on the application using LoadRunner. Created test scripts for the functional interface of GTS modules using on LoadRunner.
• Analyzed Functional requirements document, A&D document and developed Test cases to test GUI, Security, Performance and functional requirements of the application
• Testing and Data analysis of the TAP Validator module application both manually and by automation in all environments.
• Worked in different automation tools QTP, Rational Robot, Selenium, JMeter, and Neoload.
• Exclusively worked on writing test plan, test cases, test scripts, test reporting,
• Data Driven Tests using LoadRunner to verify database values to ensure group login transaction accuracy and database integrity.
• Scheduled and monitored transformation processes using Informatica Work Flow Manager
• Manually tested and GTS modules using Quality Center.
• Checking the system behavior with multiple values of data for regression testing using LoadRunner and enhancing the scripts for Reusability and Modularity.
• Performed backend testing by using SQL.
• Logging defects and writing test cases in Test Director.
• Performed Functional testing, Performance testing, Backend Testing, User Acceptance Testing and System Integration testing.
• Assisted technical documentation to formulate user support manuals and given live demonstration of new functionality to users.

Environment: Loadrunner, QTP, Selenium,Test Director, Informatical, Business Object, VB.net, ASP.net, Crystal Report, Oracle8.0,PL/SQL, SQL, Tuxedo, WindowsNT, TSO/ISP, DB2, MS Excel

Confidential

QUALITY ANALYST

Responsibilities:

• Involved in analyzing system design specifications and developed Test Plans, Test Scenarios and Test Cases to cover overall quality assurance testing.
• Perform both manual and automation testing and created various test results to track the testing results.
• Implemented the SDLC for the testing life cycle and followed the Standards process in the application.
• Excellent understanding of QA Methodology and Defect Life Cycle.
• Performed Usability testing manually.
• Involved in writing Manual Test Cases and Test Scripts.
• Conducted Data Driven Testing using Parameterization in QTP to test the security of the login application.
• Export requirement, test cases into the Mercury Quality center, run manual and automation test cases from test lab and log defects from defects module.
• Followed up with standard software testing life cycle (STLC) to perform different types of testing for the projects.
• Participated in peer review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle.
• Participated to create Test Analysis reports (TAR) and stored them into the Quality center.
• Updated RTM in daily, send status report and daily tracking report to test manager.
• Performed UAT testing in the UAT environment prior to notify to the customer to start performing UAT testing.
• Performed Functional Testing using Mercury Quality center.
• Developed automation scripts in QTP to automate smoke and regression testing.
• Used Mercury Quality center to execute automation scripts in batch mode or unattended mode.
• Performed system integration, user acceptance, regression, security testing, and browser testing in QTP.
• Enhanced the scripts in QTP by applying checkpoints, parameterizations, synchronization point, data driven tests and creating modular tests.
• Developed SQL queries to query and extract relevant data from the database.
• Involved in writing SQL queries to check the data integrity.
• Executing SQL commands performed back-end testing.
• Developed SQL Queries to retrieve or create test data from different Oracle Test databases.
• Worked extensively on use cases with UML diagrams like Sequence, Activity and Class diagrams using MS Visio to depict the functional flow of the system.
• Met with client to present future functionality of the application, gather information from them to know about their need and send this information to test manager.