SUMMARY

• Over 11 years of IT experience in QA Methodologies and testing of web and client - server based applications.
• Has 7 years of onsite work experience allied to QA testing, Management and implementation of QA tools.
• Has knowledge of different domains like Finance, Banking and Insurance.
• Involved in all phases of Software Testing Life Cycle and has an excellent understanding of Software Development Life Cycle (SDLC).
• Expertise in preparing Effort estimation, Test plan, Test case list, Test cases, Requirement Traceability Matrix (RTM), Bug Status Reports and Test Summary Reports.
• Proficient in Manual Testing (black box) and Performance testing tool (LoadRunner) and Test Management tools like (Quality Center, Test link).
• Experience in Web and Windows based applications testing using different Technologies (ASP.NET, Visual C#.NET, Java).
• Experience in working with Oracle Identity manager (OIM) and Oracle Access manager (OAM).
• Proficient in Integration Testing, System Testing, Performance Testing, Functional Testing, Regression Testing, Smoke Testing, Database testing, User Acceptance Testing and End-to-End Testing.
• Expertise in reviewing requirements for their correctness, completeness, consistency and testability.
• Involved in validating the data that TEMPhas been populated into Database Tables.
• Expertise in Problem solving and Tracking Bug Reports using tools such as Quality center, Bugzilla, Clear Quest and Jira.
• Strong knowledge on content management tools such as Vignette, Flagship (Oracle Portal) and Tridion.
• Experience in Agile, Waterfall and V-Model methodologies.
• Ability to interact with developers and product analysts regarding test status and maintained detailed QA documentation.
• Established and maintained productive working relationship with management, clients, project team members, QA testers and other groups.
• Ability to meet deadlines with strong analytical skills, good writing, verbal and communications skills.
• Expertise in managing mupltiple projects and teams Off and Onsite at the same time and meeting the client deeds on projected timeframe.
• Acted as a single focal point and leader to all quality related programs ie., Directed QA activities to ensure maximum quality and effectiveness.
• Supervised and guided quality leads and departments to establish quality standards as per industry and market requirement.
• Directed employees to ensure highest standard of quality so that the organization meets both internal and external requirements.
• Ensured that all quality standards are met by all departments, by explaining the importance of maintaining quality standards.

TECHNICAL SKILLS

Testing Tools: Load Runner, Performance Center, Quality Center, Jmeter, Soap UI, Jira, Testlink, Bugzilla

Languages: C,Visual Basic,Java

Operating Systems: Windows NT, Windows 95/98/2000/vista, UNIX, and LINUX

Databases: Oracle 8i/9i/10g, DB2, MS Access, MS SQL Server

Scripting: HTML, XML, VBScript

Protocols: TCP/IP, HTTP, HTTPS, SOAP

Browsers: Internet Explorer, Mozilla Firefox, Chrome and Safari

Tools: Excel, MQ Series, Visio, VSS, PVCS, GIT,MS-Sharepoint

PROFESSIONAL EXPERIENCE

Confidential, CT

QA Test Lead

Roles/Skills:

• Worked in coordination with other departments and teams in implementing the quality standards and benchmarks.
• Developed new matrices and benchmarks of quality standards, directed towards improving performance of departments.
• Implemented comprehensive plans which classifies tactics for improvements at work.
• Good team handling abilities which possessed the ability to convince others when changes are required.
• Close familiarity with the tools, concepts and methodologies of quality management.
• Constantly maintaining high levels of accuracy
• Ability to quickly learn applications with minimal documentation
• Can translate business processes into clear and comprehensive test scenarios
• Trained new test team members (offsite and onsite) and brought up to speed on the project(s) in no time
• Working closely with project management, product management and release management teams to has an update on day to day happenings and has them updated with daily testing progression.
• Worked with product management to define the scope of a release/sprint and feature roadmaps.
• Worked focused on Resource planning, budget planning and adhere to it on approval.

Confidential

Project Manager/QA Test Lead

Responsibilities:

• Worked on Developing, executing and maintaining Test Plans, Test Scenarios, and Test Cases Documents in Quality Center based on business requirements.
• Responsible for Identification of the Key Performance requirements for the all the modules of the Application based on consultation with the Business Analysts and the End users.
• Responsible for developing the Capacity Plan for entire system based on the Business usage, existing production usage and projected usage.
• Responsible for creating load test scripts using protocols such as web(http/html), Click and Script, web services etc
• Worked in Agile, Scrum and Waterfall Environments.
• Used CA Wily Introscope for monitoring the performance of Web/Application servers.
• Responsible for updating of the Project Performance Test Strategy.
• Involved in analyzing Oracle AWR Reports for monitoring DB performance.
• Managed and performed Systems Integration testing for various Apps.
• Provided Production Implementation support for the Release Engineering team.
• Performance tested the modules Asset Lifecycle Management, Governance, Risk & Compliance and Financial Control & Reporting of Oracle Financial applications.
• Responsible for the Test lab setup including Installation of the Load testing Infrastructure such as Controller machines, Load Generators, IP Address reservation needed for IP Spoofing etc.
• Managed more than 4 projects in parallel and moved to production on-time.
• Responsible for Creating the Load Test scenarios from scratch including assigning vusers for each script, Adding monitors for the system and WebLogic and Citrix Application servers.
• Experience in testing SOA based Applications.
• Performed Post Implementation validations on the Apps deployed.
• Developed documents like user acceptance test cases and bug reports.
• Tested applications comprehensively on Mobile handset of different vendors.
• Performed compatibility testing by means of various mobile handsets to ensure implemented functionalities works as expected.
• Tested end to end flow by means of mobile and made sure there are no errors.
• Assisted with risk analysis and mitigation planning.
• Played a key role for theProduction Supportactivities.
• Address clients and management about the standings of ongoing resolution processes and attends meetings.
• Responsible for keeping record of daily logs, returns, turnovers and apparatus break down reports and maintaining highest service levels
• As a technical advisor, resolved complex issues regarding system users with the halp of technical personnel
• Coordinate with production support team, collect significant information and revise the customer needs.
• Coordinate with senior staff in the implementation of technical ideas, practices and procedures.
• Provide operational task leadership over a team of technicians.
• Responsible fortroubleshooting, evaluating, identifying and appointing correct technical resources to fix up customers' issues.
• Resolved more complicated clients' issues promptly, in proficient manner and with highest customer servicestandards.
• Has extensive knowledge on SOAP, REST, html, http and data source testing.
• Expertise in testing web services via SOAP me.e., using the open source testing tool SoapUI
• Created and executed functional tests for web services.
• Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.

Confidential

QA Analyst

Responsibilities:

• Involved in planning and coordination effort throughout QA life cycle.
• Prepared Query clarification document, effort estimation, test case list, test cases and post mortem reports.
• Involved in comprehensive test execution.
• Participated in capacity planning for the Application under Test based on the Production estimate usages.
• Provided Production Implementation support for the Release Engineering team.
• Performed post implementation validations on the Applications that are deployed in Production.
• Responsible for creating test scripts using LoadRunner using various protocols including, Web/HTTP, web services etc.
• Performed Systems Integration testing for various Apps.
• Monitored the Available bytes graphs that would give an idea as to the Memory leak if any present in the system.
• Involved in setting up the test data for the individual modules for the load test.
• Worked in association with the DBAs in making sure that the databases are re-pointed to the original environments once we are done with the environment for the load test in question.
• Responsible for Load Testing Co-ordination with various other projects involved in load testing activity.
• Responsible for filtering the analysis file data based on the durations required.
• Generated detailed test status reports, web trend analysis reports, and graphical charts for upper management.

Confidential

QA Analyst

Responsibilities:

• Involved in gathering business specifications, meeting customers and end users.
• Attended all Business and Technical requirements review meetings and reviewed the business requirements documents.
• Prepared the Test Plans, Test cases and Test Scripts from the requirements and from Use cases.
• Prepared SRS documents, Functional and Technical specifications.
• Created test scenarios and test cases.
• Performed Smoke/Sanity testing on the build.
• Performed Functional testing to validate the Routing of data between users.
• Involved in System/Integration Testing, End - to-End Testing and Regression Testing.
• Performed Regression testing as and when required to ensure the stability of the application.
• Reported the defects by means of Serena Team track.
• Maintained the Quality through regular audits.
• Constantly monitored the Quality of the system and reported to Top Management on daily basis.

Confidential

QA Analyst

Responsibilities:

• Analyzed Business requirements documents (BRD) and Functional design documents (FDD).
• Prepared test plans and test cases/scripts as per requirements.
• Wrote manual test cases to incorporate the pre-post testing needs.
• Carried out GUI, Functionality and Regression testing.
• Responsible for providing primary leadership for all aspects of User Acceptance Testing.
• Detected bottleneck defects and implemented a plan to handle the bottlenecks.
• Used Test Director as the defect-tracking tool to enter defects regarding the issues found during testing.
• Regularly followed up with Development Team to discuss discrepancies identified during testing.
• Performed a Gap analysis on the Requirements, Functional Specifications and worked on finalizing the requirements along with the Project Management Team.
• Created high-level scenarios from the Functional Specifications & Requirements and reviewed them with project management team.
• Participated in Functional walkthroughs to validate the application design against the test cases written.
• Used Test Director for efficient defect tracking and reporting.

Confidential

QA Analyst

Responsibilities:

• Designed and developed orders and processing systems.
• Participated in preparing test plans, test cases and test scripts.
• Performed System Testing, Regression Testing, and User Acceptance Testing.
• Written modification request for the bugs in the application. Used Test Director for tracking the bugs.
• Documented the defects in Test Director and followed up with the development team and halped developers to track the problem and resolve the technical issues.
• Involved in QA team meetings and bug tracking meetings.
• Submitted weekly status reports.

Confidential

QA Analyst

Responsibilities:

• Attended all Business and Technical requirements review meetings and reviewed the Business requirements documents.
• Prepared the Test Plans, Test cases and Test Scripts from the requirements and from Use cases.
• Prepared SRS documents, Functional and Technical specifications.
• Created test scenarios and test cases.
• Performed Smoke testing on the build.
• Performed Functional testing to validate the Routing of data between users.
• Involved in System/Integration Testing, End - to-End Testing and Regression Testing.
• Performed Regression testing as and when required to ensure the stability of the application.
• Reported the defects by means of Serena Team track.