SUMMARY

• Dedicated Quality Assurance, Manual Testing Expert with 5+ years of experience.
• Performed Unit Testing, Integration Testing, System Testing, User Acceptance Testing, Regression Testing, Performance testing, and Functional Testing with effective use of QA and testing practice.
• Hand - On experience with various testing tools such as Quality Center, Rational Clear Quest, Load Runner, Jira.
• Possess excellent verbal and written skills along with strong interpersonal, presentation, and self-organizing skills.
• Strong knowledge of all the phases of the Software Development Life Cycle and working experience of Software testing levels (integrations, system, regression and UAT).
• Experience working with Waterfall and Agile methodologies.
• Hands on experience in Designing, Implementing, executing, and evaluating database testing, Functional and Regression Testing, database performance testing and database server integration testing.
• Hands on experience in using bug tracking tools like Quality Center, Rational Clear Quest for reporting modification requests.
• Analyzed Business Requirements, Software Requirement Specifications and Use Cases to create Test plan and Test cases for Manual Testing.
• Excellent skills in identifying test data including the input data, pre-conditions and expected results for both positive and negative test scenarios.
• Proficient in Mobile application and System development testing including Black Box, Unit, Functional, Integration, System, Performance, Back-end/Database, Regression, Sanity, Load, Stress and User Acceptance Testing.
• Adept at creating the Master Test Plan, Test Strategy Document, Test Strategies, Test Scenarios, Test Cases and Test Scripts.
• Excellent skills in analyzing, reporting and documenting test results, log files, and QA metrics.
• Created Test Scenarios, Test Conditions, Test Cases and Test Scripts for Functional and non-functional requirements.
• Experience on the use of Test Management tools such as QC/ALM for organizing and managing all stages of the software testing process, including specifying testing requirements, planning tests, executing tests and tracking defects.
• Experience in writing SQL queries while working with databases like SQL Server, Oracle and administrative systems like UNIX for data verification and manipulation.
• Experience with database that include build/maintain tables and indexes by using SQL.
• Excellent Research and Mentoring Skills. Ability and enthusiasm to learn new tools/technologies quickly.
• Proficient in creating complex SQL Queries with MS SQL Server, SSRS, and MS Access for testing the reports.
• Proficient in writing and executing SQL queries for back-end testing.
• Experienced in creation of Test Cases, Test Plans, Test Scripts, Bug/Defect Tracking, Test execution, logging the defects to the Test Matrix and involved in each stages of test documentation.
• Ability to work individually as well as in a team environment to achieve project objectives and improve end-user experience.

TECHNICAL SKILLS

Testing Tools: HP Quality Center, Win Runner, Rational Clear quest and Load Runner

Operating Systems: Windows 2000/XP/7/8, Unix/Linux, MAC OSX

Browsers: Internet Explorer 8, Firefox 3.x and later, Google Chrome, Safari

Databases: Oracle, SQL Server2000, My SQL, MS Access

Defect Tracking Tools: HP Quality Center, IBM Clear Quest, Jira, TFS and Bugzilla

Languages: C, C++, C#, VB .Net, ASP.Net, SQL, TSL, HTML, XML, Java Script

Change Management Tool: Test Director, Rational Clear Quest,, HPQuality Centre 10.0

Management and Modeling Tools: MS Visio, MS Project, MS Excel

PROFESSIONAL EXPERIENCE

Confidential, San Diego, CA

Quality Assurance Analyst

Responsibilities:

• Reviewed system requirements, functional design and technical design specifications from user stories throughout the agile process.
• Conducted Smoke Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing.
• Carried out Integration and End-to-End Testing to verify smooth interaction/interface of new modules with the legacy website modules.
• Actively participated in stand up meetings to list accomplishments and identify impediments.
• Extensive participation in all phases of software development life cycle (SDLC).
• Involved in Development of Test cases, Test Scenarios, Test procedures.
• Involved in both manual and automated testing of the entire online system.
• Understand the process of fund transfers, bill payments and account creation and created test cases for all possible scenarios.
• Track, monitor and report issues relative to incomplete transmission processingSettle batch work correctly and efficiently.
• Worked with the System Testing Team to create the Test Scenarios and Test Cases.
• Used Quality Center /ALM as a repository for all the test case scenarios & test results.
• Test cases upload to HP ALM.
• Used QC to Log, track and generate Bug status reports and updated the traceability matrix.
• Interacted and updated with Team Lead, Systems Testing Team on status updates about the Project development and system process.
• Found Defects, Tracked, Reporting using Quality Center and Bugzilla.
• Interacted with business analysts and software developers for bug reviews and participated in QA meetings.
• Manually tested and verified and validated that the product aligned with user requirements.
• Conducted Regression Testing after the developer released any updates or bug fixes.
• Performed Backend Testing and made sure the GUI displayed correctly according to the requirements specifications.
• Represented the system team for the Defect Review Board to discuss defect issues.
• Attended various meetings, coordinated with the developers, business clients, and the management team to discuss major defects found during testing, enhancement issues.
• Performed Black box, Volume, System Security, UI and user acceptance tests.
• Created SQL scripts to verify all data stored in the database and check data accuracy and completeness.

Environment: NT/XP, VB.Net, ASP.NET, Visual Basic, XML, HTML, Process Management, Request System, Visual Source Safe,QualityCentre, MS Access, SQL, Windows XP, Chrome

Confidential, Atlanta, GA

Quality Assurance Analyst

Responsibilities:

• Actively involved in all phases of SDLC.
• Involved in the creation of Test Strategy, Test Plan and Test Cases by referring to user stories during the agile methodology.
• Review system requirements, functional design and technical design specifications.
• Identified roadblocks during stand up meetings with team members.
• Performed Functional, Integration, Regression Testing on the application.
• Worked with the development team to understand the web application in a better way and also with the BA to get a good grasp of the requirements.
• Performed manual testing for checking Functionality, Security, and Regression during various phases of the development of the application.
• Assisted with Treasury Reclamations as requested.
• Submitted reports to management on the progress of the testing process. Reported the number of bugs by classifying them on the basis of severity with the help of HP Quality Center.
• Worked on User Acceptance Testing (UAT) with the QA and UAT team.
• Interfaced with developers in tracking down the causes of major failures and testing fixes.
• Automated Test cases for functional, GUI and Regression testing using Quick Test Professional.
• Successfully executed Test Cases and created test execution Logs and Test Results using MS-Excel.
• Assisted QA lead in documenting User Acceptance Test report.
• Active Participation in decision making and Defect Tracking Meetings with Business Analysts, Developers and other stake holders.
• Wrote SQL queries to perform back end testing of the system.

Environment: Windows NT/XP, VB.Net, ASP.NET, Visual Basic, XML, HTML, Process Management, Request System, Visual Source Safe,QualityCentre, MS Access, SQL

Confidential, Alpharetta, GA

Quality Assurance Analyst

Responsibilities:

• Participated in all phases of software development life cycle (SDLC).
• Developed Test cases, Test Scenarios, Test procedures by referring to user stories during Agile methodology .
• Performed every process of the Testing life cycle including Smoke testing, Regression Testing, Functional Testing and Non-Functional Testing.
• Designed and Documented Test Procedures and Test Cases for user acceptance, Functional and Integration testing.
• Used Quality Center for manual testing considering the base line of developed test plan and test cases considering both positive and negative scenarios.
• Performed Manual Testing for the GUI and Functionality of the application.
• Created manual test sets for performing Sanity testing of the application.
• Organized stand up meetings to keep track of progress and obstacles.
• Performed both manual and automated testing of the entire online system.
• Used Quality Center as a base for all the Test case, Scenarios & Test results.
• Used QC to Log, track and generate Bug status reports and updated the Traceability matrix.
• Tested the application in multiple hardware / operating system / database / network environment.
• Interacted with Team Lead, Systems Testing Team on status updates about the Project development and system process.
• Represented the system team for the Defect Review Board to discuss defect issues.
• Active Participation in decision making and Defect Tracking Meetings with Business Analysts, Developers and other stake holders.
• Validated that Incident Reports have been corrected and have not created new issues.
• Performed Black box, Volume, System Security, UI and user acceptance tests.
• Worked with the Automation Test Team to validate requirements of Test Automation System.
• Reviewed and updated QA documentation.
• Utilization and creation of SQL queries to gather data from SQL Server Databases.
• Wrote SQL queries to perform back-end testing of the system.

Environment: Pega, .Net, Oracle, HP Quality center, RQM, Clear Quest, MS Windows XP, Safari, Internet Explorer 8/9, XML,HTML

Confidential

Quality Assurance Analyst

Responsibilities:

• Execution, Reporting and Documenting Test Results, Communicating with client and on site team members.
• Reviewed the Test Basis, designed and documented Test Plan, Test Strategies, Test Cases and executed test cases.
• Conducted Smoke Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing.
• Wrote custom functions to handle core automation flows in the background while keeping scripts more readable and manageable at reusable action levels.
• Responsible for script debugging, maintenance and updating as the product changes with new or modified requirement.
• Experience in SQL Query/stored procedures, functions, triggers, joins, views and materialized views.
• Prepared Weekly Status Reports, Daily status Reports, SLA Reports, Defect Report and Software Metrics Reports.
• Verified defects and Performed functional, integration and regression testing as needed to minimize defects.
• Developed test data, performed test data analyses, and prepared Test Summary Reports.
• Authored Test Plans for various types of testing such as Functional Testing and User Acceptance Testing.
• Performed testing and logged defects in Defect tracking system.

Environment: Java, .NET, XML, HTML, Oracle, PL/SQL, Oracle Reports, HP Quality Center, Firefox, Chrome, Internet Explorer 11.