SUMMARY

• Extensive experience in Software Quality Assurance and Software testing of client - server and web based applications using Manual and Automated testing methods.
• Professional expertise includes systems applications, disaster recovery planning and information protection analysis. Talented mortgage banker with solid background in mortgage banking and business management.
• In-depth experience in entire Quality Assurance life cycle including development of Test strategies, Test plans and Test cases in various system environments.
• Strongly experienced in Manual and Automated testing using tools including HP Quality Center, Quick Test Pro, LoadRunner, TestDirector.
• Acquainted with the methodologies of Black Box testing, Functionality Testing, Integration Testing, System Testing, Regression testing, Performance Testing, Business Function Testing and Configuration Testing.
• Good experience with shell scripting and strong testing experience with PL/SQL, Java script and VB Script.
• Strongly experienced in developing Test Plans for different types of testing involved in Test Life Cycle.
• Expertise in testing Insurance, Financial and Banking applications developed using Java, XML, Oracle, Microsoft and other technologies.
• Experienced in testing application deployed in Windows NT and UNIX Environments.
• Experienced in administrating and maintaining HP Quality Center (QC) which is test management tool.
• Experienced in testing Oracle, SQL Server and MS Access databases.
• Experienced of developing test scripts in Quick Test Pro (QTP) both manually using VBScript and automatically by recording the application.
• Experienced in preparing test cases for Security Testing both manually and also using QTP.
• Involved in Performance testing using LoadRunner.
• Created Virtual User Scripts, defined User Behaviour, ran Load Test Scenario, monitored the Performance, Analyzed Results using LoadRunner.
• Strong functional background, excellent communication and interpersonal skills, team player and self-starters.
• Trained junior team members in developing automation scripts.
• Able to handle multiple projects effectively, even when operating in fast-paced, high-pressure settings.
• Highly motivated person with an excellent adaptation and analytical skills having strong interpersonal, verbal and written skills.
• Work well alone and as part of a team. Effective communicator with strong technical documentation skills. Willing and able to learn new systems and adapt with changing corporate environments. Motivated to drive projects from start to finish, independently and with a team.
• Skills included: Quality communication, Presentations, Building/leadership, Extremely organized, Team leadership, Strong analytical skills, Comfortable with change, Strong problem solving/troubleshooting skills, Excellent diagnostic skills & Quick learner.

TECHNICAL SKILLS

Testing tools: Quick Test Professional, LoadRunner, Test Director, Quality Center, Selenium, Silk Test

ETL: Informatica Power Center

RDBMS: TOAD, Oracle, SQL Server

Languages/Scripting: SQL, PL/SQL, C++, C, PL/SQL, Shell Scripting and MS-Excel, Java, JavaScript, UML, XML, HTML, Unix Korn Shell Scripting

Servers: Web Logic Application Server, IBM Web Sphere, Tomcat

Operating Systems: Windows NT/2000, Window XP/2000 Professional, Apple Macintosh, Solaris, UNIX

Microsoft Tools: MS Office, MS Excel, MS PowerPoint, MS Outlook

Defect Tracking Tool: Quality Center, Product Studio, Bugzilla and Clear Quest

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

QA Analyst

Responsibilities:

• Gathered Business requirements and created use cases and test case scenarios and story board.
• Involved in all stages of testing including authentication testing of user in both backend and front end.
• Actively participated in review and product enhancement with Scrum team.
• Actively involved in Agile testing methodology, reviewed meetings and maintained backlog with tasks of the testing team’s efforts for upcoming tasks.
• Tested and analyzed the results for the application as per business requirements.
• Analyzed Input Data and calculated Output data based on business rules and algorithms. The data was used to verify Reports.
• Performed HP Quality center project administration and user and role configuration.
• Developed an automation framework leveraging Quick Test Pro and Quality Center.
• Trained senior level staff on Quality Center usage, best practices and efficient software testing.
• Used SQL to perform Back-End data base testing.
• Used PL/SQL to create and manage test data on Oracle database.
• Integrated Test Automation Framework using QTP, which enhanced the usability of automation scripts, generated for regression testing.
• Migrated Automation Scripts from Quick Test Professional to Quality Center.
• Using QTP, developed automation Test scripts, entered Check Points, added Parameter Values to Data table, created Output Values.
• Developed the Data-driven, Hybrid automation framework using QTP and customized coding using VB Script.
• Mapped the custom objects to the standard objects where necessary, and inserted GUI, Bitmap and Text checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Pro (QTP).
• Executed QTP scripts for Regression testing of the application with various data sources, data types, and logged the defects.
• Automated Dynamic Online Intake Application using QTP Framework and access database. Integrated it with test case generation for usability.
• Tested Performance of the application and provided support to Performance test Team using LoadRunner.
• Planned load simulation testing using LoadRunner for various Load varying Scenarios through controller from web and client applications.
• Developed Load Testing Scripts with HP's LoadRunner to emulate accurate user functionality and Performance and Stress Testing Analysis.
• Executed performance tests to analyze the performance bottlenecks in the application performance using Analyzer of LoadRunner.
• Rendezvous point was used to better control and generate peak load on the server thereby stressing it, and measuring its performance in LoadRunner.
• Assisted in conducting UAT and provided production support during the install of the application.
• Actively participated in review and product enhancement meetings with users and developers.

Environment: Java, HTML, SQL server, Oracle, Quick Test Professional, HP Quality Center, LoadRunner, .Net, MS Access, Windows, IE, UNIX.

Confidential, Chevy Chase, MD

Software Automation Engineer

Responsibilities:

• Developed and implemented a repeatable agile testing process.
• Developed standard SQA process templates for Test Plan, Test Cases and Defect Guidelines.
• Recommended and implemented best practices for Quality Center implementation and usage.
• Managed QA tasks, requirements and defects in HP Quality Center.
• Developed and implemented Quality Center Standards.
• Developed VAPI-XP Perl scripts integrated with HP Quality Center.
• Used PL/SQL to verify Back-End database integrity testing.
• Used Perl and SQL automated ETL testing of imagery metadata, SOAP web services.
• Developed and executed functional test cases for a Web Feature Service using QTP.
• Used Quick Test Pro to automate a regression test suite of 200 test cases resulting in 85% reduction in test execution time per build.
• Developed and implemented an automated test strategy resulting in efficient and effective regression test automation and 75% reduction of test execution time using QTP.
• Planned, designed, coordinated, executed and managed Functional Integration Testing of web based java Substance using QTP.
• Developed, maintained, and upgraded test scripts/plans on project requirements and design specification, and automated test scripts and test framework using QTP.
• Wrote user Defined Functions in Library Source Files and Header files and enhanced scripts using QTP.
• Performed regression testing (used QTP) and formal acceptance tests for delivered systems and product upgrades.
• Involved in Installing, configuring and maintaining Loadrunner.
• Planned and executed performance testing using HP LoadRunner in http and java protocols.
• Provided guidance to staff on effective usage of Quality Center, Quick Test Pro and LoadRunner.
• Managed off-shore test automation team in the automation.

Environment: Quick Test Professional, HP Quality Center, LoadRunner, .Net, Windows, UNIX.

Confidential, Somerset, NJ

Test Engineer

Responsibilities:

• Worked closely with team lead and attended Stand-up Sessions to understand and analyze the Deliverables like Business Requirement Documents, System Requirements Specifications, Use cases, Mock-ups and the Actual Applications.
• Extensive experience in designing Test Cases, Test Scenarios, and Test reports.
• Worked on Windows and UNIX platforms.
• Performed Minimum Acceptance Testing (BAT), Smoke testing (Ad-Hoc).
• Performed User Acceptance Testing and defined Exit- Entry criteria involved in Usability testing.
• Extensively worked on TestDirector for Requirement Management, Defects tracking, review and analyzing.
• In depth understanding of the Bug Life Cycle and Used TestDirector to prepare the reports for the same with excellent communication with the BA and the developers.
• Associated Test Cases to requirements in order to ensure that all the functional requirements have been covered using TestDirector.
• Involved in Lock-Down Sessions and interacted with Developers, Analysts and Clients to discuss the bug fixes and enhancements.
• Performed Back-End Testing using base and complex SQL Queries and Crystal Reports.
• Implemented Naming Convention to identify the scripts for various applications and functions.
• Worked on Requirement Traceability Matrix and Test Matrix.
• Developed automated Test Scripts using Quick Test Professional and automated various Business Flows for E-Commerce activities.
• Extensively involved in writing, executing and analyzing UAT, Database Checkpoints, and Data Driven Test Scripts for all the projects using Quick Test Professional.
• Performed Functional and Regression testing using HP Quick Test Professional (QTP).

Environment: VSAM, Sybase, Oracle, QTP, TestDirector, Visual FoxPro, MS Office, Crystal Reports, DBMS, PC Anywhere, TCP/IP, FTP, Netscape, MVS, TSO, Windows XP, Unix, SQL

Confidential - Vienna, VA

Senior Vice President

Responsibilities:

• Built financial model for new business unit.
• Implemented innovative programs to increase employee loyalty and reduce turnover. Defined strategy and business plan for loan origination, processing and quality control. Developed and rolled out new policies.
• Hired and trained staff.
• Trained, coached and mentored staff to ensure smooth adoption of new program. Served as mentor to junior team members.
• Served as operating system expert, providing technical support for entire organization.
• Established compatibility with third party software products by developing program for modification and integration, decreasing costs by 18%.
• Responsible for the management, maintenance, and security of the entire company.
• Evaluated alternatives and developed recommendations for technology/process solutions to meet business requirements.
• Provided daily support to ensure company staff had necessary tools to perform tasks efficiently.
• Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
• Streamlined and enhanced the corporate accounting and operations system.
• Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.
• Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Initiated program that standardized employee training and led to increase in customer satisfaction.
• Member of Executive Management Team, implemented new processes and systems for improving customer service satisfaction.
• Improved communication efficiency as primary liaison between departments, clients and vendors.
• Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols.
• Created databases and spreadsheets to improve inventory management and reporting accuracy.
• Processed accounts receivable and accounts payable.

Confidential - Annandale, VA

QA Analyst 

Responsibilities:

• Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
• Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
• Built strong client relationships and provided high value-adding services. Exceeded company objectives.
• Executed integrated advertising campaign across multiple media channels.
• Trained, coached and mentored staff to ensure smooth adoption of new program