SUMMARY:

• A highly accomplished and certified Project Management Professional with 16 years of experience in performing Full test lifecycle oversight, devising strategies and analyzing and improving STLC process. 8 years as a Project and QA Manager, managing teams up to 50 members in size. Experienced in various Quality Standards and Methodologies, such as ISO 900, 21 CFR, Six Sigma, CMMI.
• Responsible for ensuring business and IT process standards are met and achieved. Recognized for effective problem solving, root cause analysis and collaborative interactions with business, developers and users, improve synergy among teams, cutting cost and improve efficiency. Managed Offshore and Onshore teams combined size of up to 50 members. Able to assess product performance and continuous improvements.
• Over 16+ Years of Experience in all phases of Software Dev/Test Life Cycles (SDLC/STLC) (requirement analysis, plan, design, implement and execute)
• Over 13+ Years of experience as a QA Manager/Lead, Test Coordinator and Managed various testing Projects developed in Agile, Waterfall, V - model and managed the team of 25-30 Testers in Onsite-Offshore Model.
• Over 5+ Years of experience in Delivery Management working with client technology and business teams, directing the technical manager, project manager and the GSP teams.
• 3+ Year of experience in PMO Quality Gates Process and Designed the PMO testing process templates like Requirements, Test Plan, Test Summary reports, and submitted the compliance reports.
• 10+ Years of Strong project management responsibilities like Test Strategy, planning, scheduling, work allocation, Budgeting, Estimations and Tracking the progress of QA & integration tasks, and generate functional / performance test matrices) with geographically distributed Onsite-Offshore teams.
• 8+ Years of strong experience in HP ALM Quality Center Admin and 7+ years in HP Performance Center Admin and maintained the testing activities of Large Enterprise, real time, high integrity software in a complex corporate testing environments.
• Over 9+ Years of strong experience in Performance Testing with Load Runner & Performance Center.
• 7+ Year of Strong Experience in Performance Test Architect, Performance Engineering in Designed, Developed and executed the Performance Test Plans. Analyzed the raw results and prepared the reports, compared results with Baseline SLAs and suggested the performance improvements.
• 8+ year of experience in Business Analysis of the requirements and interact with Business Stakeholders and gathered details requirements and act as liaison between Business and development teams.
• 5+ Years of experience in tested the mobile applications in iOS, Android and Windows Mobile Smart phones and Tablets.
• Over 5+ Years of Experience in Web Services testing with SOAPUI and Selenium Automation framework.
• Strong hands on experience in design, development and execution of Test Strategy, Test Plan, Testing Methodologies, Test Management and Defect management Process.
• Strong experience in PMO Process and involved in all phases of the Project life cycle, Initiation, Planning, Requirements, Design, Development, Testing, Deployment & Closeout.
• Expertise in meet with client groups to determine performance requirements and SLA goals, determine test strategies based on requirements and architecture, create and implement performance tests using Load Runner.
• Strong Experience in Delivered the Testing activities at Program level and project level to the clients.
• Created the Program level Master Test Strategy & Test Plan, Test Status Reports, Defect Status Reports.
• Manage the relationship with multi million dollar contracted vendors and successfully tested and delivered the Multi-Million Dollar Projects.
• Governance of Global Service Provider’s testing deliverables and Provide required leadership, oversight and coordination to the 3rd party Vendors and geographically distributed Teams.
• Solid Hands on Experience in Migration of Testing Tools from lower version to latest versions and prepared the project plans for migration of data center Servers from one data center to another data center.

TECHNICAL SKILLS:

• .NET Framework
• DB2
• Micro Strategy
• SQL Developer
• ACAPS
• DbVisualizer
• MSProject
• SQL Navigator
• Access
• DOORS
• MS-Visio
• SQL Server
• Agile
• EDI(856)
• Oracle 11g
• Selenium
• AS/400
• ETL
• OS/400
• SOAPUI
• ALM 11
• FDR
• PL-SQL
• TOAD
• AutoCAD
• FitNesse
• Quality Center
• TDD
• Brio Reports
• LISA
• Query/400
• TSYS
• BugZilla
• JUnit
• QuickTestPro
• UNIX
• BDD
• JAVA
• RequisitePro
• VBscript
• C, C#
• DataStage
• RPG-ILE
• Visual Basic
• Clarity PPM
• Informatica
• Ruby on Rail
• V-Model

PROFESSIONAL EXPERIENCE:

Confidential, Jamaica, NY

CEO and QA Trainer

Responsibilities:

• Provide QA to corporate and non- corporate individuals to achieve quality goals courses are focused on various QA methodologies, process and best practices.
• Provide various testing tools like, ALM, UFT/QTP, Selenium, SoapUI, Jira. courses cover some programming languages like, Java, Python, VB, SQL.

Confidential, Wilmington, DE

Test Project Manager

Responsibilities:

• Engaged QA resources to analyze requirements to ensure clarity and testability.
• Managed resources and projects of 15 member Performance Team to support load testing.
• Reviewed, Analyzed BOW weekly and identified, assessed, followed up on upcoming impacted projects for the Performance Team.
• Defined, implemented and ensured PMO process in all projects and programs are met.
• Gathered, Analyzed and assessed schedules, estimation vs actual hours on each project through Clarity PPM system.
• Responsible for the creation and execution of detailed test plans and scripts to verify software functionality and adherence to business requirements.
• Execution of scripts will include progress reporting, defect tracking, risk assessments and Test Data management.
• Responsible for administrating and standardizing ALM 11 across 7 domains and 121 projects.
• Responsible for the maintenance,, and information communications for tools used to support the product development process.
• Implemented methods to successfully cut costs, streamline operations and increase productivity.
• Enforced the adherence to corporate Quality processes and procedures
• Analyzed, identified and removed 1 million duplicate, invalid Test Scripts
• Single Point of Contact and Leader for the development and fulfillment of the end-to-end test plan for one or more related development projects or releases
• Project level accountability to ensure efficient and effective processes are deployed to support functional, User Acceptance, Regression, End to End, Business Process and performance testers.
• Work with the Release Manager, PMO, Executive Management, along with managers/staff in Development, E2E, UAT, Core Business and other areas, to plan, deliver, and track testing progress.
• Manage and communicates Testing Scope for this project, including post-BSD milestone testing scope and requirement changes.
• Research and implement QA best practices and testing process
• Planning and development for the risk-based testing approach for regression
• Participated in Project Budgeting activities and Project Planning meetings.
• Help migrate Microsoft clients from Exchange Premis over to Microsoft 365 Cloud
• Office 365 Migration/Deployment. Configuring 365 application settings (email, instant messaging, online meetings, web collaboration, file storage). Data Migration and Synchronization
• Managed corporate wide large scale migration projects like Windows Server conversion, Tivoli Work Scheduler upgrade, Oracle 10g to 11g conversion, iSpace migration, QC10 to ALM 11 conversion, etc.
• Participated weekly CCB Program meetings to represent QA teams across CCB and Provide QA status to the Senior Management Team.

Environment: ALM11, Quick Test Pro, ACAPS, TSYS, Mainframe, Informatica, SQL Server, Oracle 11g, Agile, Waterfall, WebLogic, MS Office 365, MS Project, MS Visio, .NET, JIRA, Clarity, PRS, WRM

Confidential, Wilmington, DE

QA Manager

Responsibilities:

• Architected and implemented QA processes (e.g., defect tracking, test case management, testing strategies, etc.)
• Built a high performance QA team by hiring,, coaching and mentoring 8 Sr. QA Analysts.
• Provided career guidance, advice and mentorship to team members to ensure a high level of employee engagement
• Managed resource contention between ongoing development projects and urgent defects reported in production
• Managed all aspects of software quality assurance: development of test plans and test cases, unit, integration, acceptance testing and test data management.
• Created and implemented guidelines for writing better Test Scripts, Test Plan and Defects.
• Managed planning, prioritization and execution of all the test-related tasks to ensure product and process quality
• Managed the entire testing effort throughout the entire project life cycle
• Identifying existing and new risks to the applications
• Spreading expertise and good usage of tools such as bug-tracking database or versioning systems
• Researched and Implemented best practices
• Researched, analyzed and selected Automation tool for the organization and defined automation process.
• Defect density reduced 80% in 6 months of implementing process improvement measures.
• Support UAT activities by providing Test Plan, Test Cases, Test Data, setting up Test environment and UAT defect management.
• Planning, Participation and Coordination of E2E, SIT, Functional Testing.
• Review daily and weekly Testers' status reports and take necessary actions and assessing the progress and effectiveness of the test effort
• Preparing a scheduled plan for the client and updating the same in Microsoft Project Plan effective tracking of progress of project.
• Report global status and risk analysis to top management
• Tracking of testing progress in all areas and pointing out gaps to be filled to Client and own resources.
• Provide estimation for manual and automation testing areas
• Lead process improvement activities to identify and resolve issues. Create and maintain datasets and database environments required for Automation tests.
• Review change requests, analyze impact to development cycle, and implement necessary changes to accommodate requests

Environment: Bugzilla, ScrumWorks, Testopia, SVN, Agile (SCRUM), TDD, Cognos Reports, JAVA, C++, Unix, SQL Server, MS Office, MS Project, MS Word, Excel, MS Powerpoint, MS Visio.

Confidential

QA Lead

Responsibilities:

• Ensure Quality Assurance within Agile Scrum methodology development process
• Lead Functional, E2E, SIT, Regression, UAT Testing initiatives using Quality Center.
• Study and analyze requirements for usability and testability assessment.
• Create Requirements Traceability Metrics and perform Gap Analysis.
• Research changes or enhancements and make corresponding adjustments on testing activities.
• Participate in gathering story narratives, functional & non functional system requirements.
• Develop Test scripts, Test Plan, Test Strategy and estimated resource requirements.
• Designed roadmap of Test Automation and Coverage
• Created macros using Visual Basic
• Responsible for risk assessment and risk mitigation activities with the core team.
• Responsible for Data Quality of 3rd party probe points.
• Prioritized Test Cases and executed risk based testing.
• Support and/or conduct UAT testing.
• Organize defect meetings; prioritize and update defects accordingly.
• Control and manage daily test activities through daily Agile Scrum 'stand-up' meetings.
• Perform post implementation production verifications and participate in project wrap-up meetings.

Environment: Bugzilla, Quality Center, JMeter, Agile (SCRUM), Microsoft SQL Server, XML, Java, JUnit, .Net, Mainframe, Oracle, Toad, Unix, Linux, Webservice, SoapUI, MS Project, Word, Excel, Visio.

Confidential

Sr. QA Developer

Responsibilities:

• Worked with the Core Team to identify project scope and business objectives
• Analyzed business requirements documents and performed testability assessments
• Performed Risk Assessments and Gap Analysis
• Managed a small team of QA Testers
• Participation and Coordination of E2E, SIT, Functional Testing.
• Authored testing documents
• Performed Black Box, White box, Unit, Functional, Integration and Security testing
• Managed and reported Defects
• Ensured QA Best practices and industry standards

Environment: Bugzilla, RUP, Microsoft SQL Server, Perl, Oracle, Toad, Code Tester, Unix, Linux, MS Office, MS Project, Word, Excel, MS Powerpoint, Visio, Visual Intercept, Beyond compare.

Confidential

Sr. Test Lead

Responsibilities:

• Creating and reviewing test modules in Quality Center to be called in Functional Test cases. Where a module is a unit of functionality with a single decision point.
• Creating and reviewing Functional Test cases (FTC), Flow diagrams.
• Work with workflow team to help develop FTCs.
• Design, develop and support a suite of test procedures for the Soarian Clinical application.
• Participate in the Scrum methodology for software development
• Ensure implementation of healthcare standards and practices
• Working close with software test automation team and ensure the flow and the process is maintained.
• Research changes or enhancements to software product
• Apply analysis concepts, techniques, tools and standards to support assigned projects
• Maintained web-based data query system for healthcare statistics using SAS 9.1

Environment: Quality Center, TDE, Test Partner, SAS, Clearcase, ClearQuest, Caliber, MS Office, MS Word, Excel, MS Powerpoint, MS Visio.

Confidential

QA Lead

Responsibilities:

• The projects followed XP(Agile) methodology, where developer, user and tester work together to create stories(individual features of a project), document requirements by interviews and analysis.
• Written story narratives, functional & non functional system requirements, Test scripts.
• Responsible for risk assessment and risk mitigation activities with the core team.
• Responsible for DWH ETL process validation, Data quality, Integration and system testing.
• Developed Test Plan, Test Strategy and estimated resource requirements for Functional, SIT, E2E and UAT testing.
• Prioritized Test Cases for risk based testing.
• Organized daily defect meetings during testing phase and prioritized and updated defects during the meeting.
• Conducted End to End testing of the system and prepared test cases for the regression testing.
• Participation in weekly Project meetings and organizing defect meetings.

Environment: XP, Oracle, Ruby, Rail, RUP, ETL, SQL, Data Warehouse (DWH), Unix, Brio, SSRS, Cognos, and Microstrategy Reports, TSYS, Visio, UML, Word, Excel, MS Powerpoint, Beyond compare

Confidential, Wilmington, DE

QA Lead

Responsibilities:

• Work with Project Leads to identify project scope and finalize requirements.
• Responsible for risk assessment and risk mitigation activities with the core team.
• Developed testing tasks/deliverables schedule utilizing the Microsoft Project tool incorporating them into the Project Manager’s overall project work plan.
• Study and analyze requirements for usability and testability assessment.
• Create Requirements Traceability Metrics and perform Gap Analysis.
• Created and maintained Test Plans and Test strategy describing the test directions and approaches for the entire project in terms of scopes, schedule, resources, environment, test data, etc.
• Developed Test cases and Test Scripts using Test Director.
• Responsible for conducting Test Plan, Test Script and Test data management review meetings.
• Manage all testing activities for a team of 4 “Business Professionals” responsible for testing a Web Application.
• Manage/lead test team and monitor test execution and test team deliverables.
• Identify and escalate testing issues and risks
• Track defects and work with Project Manager and development team to resolve defect and effectively mitigate risks.
• Participated and facilitates project core team meetings and provide testing activities updates and status.
• Provided recommendations on the approach used to deliver a repeatable quality Regression Testing process
• Responsible for scheduling, conducting defect meetings and distributing test report on daily basis.
• Make assessments of the project statuses and assist with reporting the statuses to senior management
• Responsible for re-planning all necessary testing efforts to risk-based approach when testing does not meet expectations.
• Prepared and conducted a ‘Lesson Learnt’ session with core project team to identify and list out issues and challenges of the project.

Environment: Test Director, Quick Test Pro, Web systems; Java, Client Server systems; Oracle and Middleware; Encina, Mainframe systems, Mainframe: ACAPS, FDR, Starbase, SBS, TSYS, MS Office, MS Project, Word, Excel, MS PowerPoint, Windows, Unix

Confidential, Wilmington, DE

Test Lead

Responsibilities:

• Analysis and testing Requirements of the conversion.
• Creating the Test Plan and Test Cases for the team
• Test Data creation and conditioning.
• Creating various scenarios to ensure there were no gaps between systems.
• Tracking and reporting defects.
• Conducted ACAPS to the QA Team.

Confidential

Validation Analyst

Responsibilities:

• Defining the Strategy that was to govern the in-house development of the system and creating validation deliverables per the Validation Strategy Document, the User and Functional requirements document and the Validation Summary Report.
• Creating and supervising the execution of System, Integration and UAT Test Plans.
• Reviewing Security and Authentication controls for both COTS and custom built software.
• Ensuring compliance with 21 CFR Part 11 and other predicate rules.
• Creating and summarizing the results of OQ and PQ protocols in the Validation and Production environment to ensure that there were no technical flaws.
• Working on the committee for the development and revision of templates for SOPs (Standard Operating Procedure) worldwide.
• Creating and managing documents using customized Documentum (e*docs) product.
• Participating in Programs on Validation Practices and Applied Part 11 courses.

Environment: Infinium, AS/400, RPG/ILE, CL/400, RLU, SDA, Subfiles, etc.