PROFESSIONAL SUMMARY:

• Dedicated Quality Assurance, Manual Testing Expert with 7 years of experience. Performed Unit Testing, Integration Testing, System Testing, User Acceptance Testing, Regression testing, Performance testing, and Functional
• Testing with effective use of QA and testing practice. Hand - On experience with various testing tools such as Quality Center, Rational Clear Quest, Load Runner, Jira. Possess excellent verbal and written skills along with strong interpersonal, presentation, and self-organizing skills.
• Strong knowledge of all the phases of the Software Development Life Cycle and working experience of Software testing levels (integrations, system, regression and UAT).
• Experience working with Waterfall and Agile methodologies.
• Hands on experience in Designing, Implementing, executing, and evaluating database testing, functional and regression testing, database performance testing and database server integration testing.
• Hands on experience in using bug tracking tools like Quality Center, Rational Clear Quest for reporting modification requests.
• Analyzed Business Requirements, Software Requirement Specifications and Use Cases to create test plan and test cases for Manual Testing.
• Created Test Scenarios, Test Conditions, Test Cases and Test Scripts for Functional and non-functional requirements.
• ACH / Wires (Automated clearing house)
• Supervising three associates on all rules, regulations, and procedures of ACH
• Verify and review outgoing ACH/EFT transmissions for completeness and accuracy
• Experience on the use of Test Management tools such as QC/ALM for organizing and managing all stages of the software testing process, including specifying testing requirements, planning tests, executing tests and tracking defects.
• Experience with database that include build/maintain tables and indexes by using SQL.
• Excellent Research and Mentoring Skills. Ability and enthusiasm to learn new tools/technologies quickly.
• Proficient in creating complex SQL Queries with MS SQL Server, SSRS, and MS Access for testing the reports.
• Proficient in using Team Foundation Server (TFS) for creating and managing projects.
• Proficient in writing and executing SQL queries for back-end testing.
• Experienced in creation of Test Cases, Test Plans, Test Scripts, Bug/Defect Tracking, Test execution, logging the defects to the Test Matrix and involved in each stages of test documentation.
• Ability to work individually as well as in a team environment to achieve project objectives and improve end-user experience.

TECHNICAL SKILLS:

Testing Tools: HP Quality Center, Win Runner, Rational Clear quest and Load Runner

Operating Systems: Windows 2000/XP/7/8, Unix/Linux, MAC OSX

Browsers: Internet Explorer 8, Firefox 3.x and later, Google Chrome, Safari

Databases: Oracle, SQL Server2000, My SQL, MS Access

Defect Tracking Tools: HP Quality Center, IBM Clear Quest, Jira, TFS and Bugzilla

Languages: C, C++, C#, VB .Net, ASP.Net, SQL, TSL, HTML, XML, Java Script

Change Management Tool: Test Director, Rational Clear Quest,, HPQuality Centre 10.0

Management and Modeling Tools: MS Visio, MS Project, MS Excel

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

Quality Assurance Analyst

Responsibilities:

• Reviewed system requirements, functional design and technical design specifications from user stories throughout the agile process.
• Actively participated in stand up meetings to list s and identify impediments.
• Extensive participation in all phases of software development life cycle (SDLC).
• Involved in Development of Test cases, Test Scenarios, Test procedures.
• Involved in both manual and automated testing of the entire online system.
• Understand the process of fund transfers, bill payments and account creation and created test cases for all possible scenarios.
• Track, monitor and report issues relative to incomplete transmission processing
• Settle batch work correctly and efficiently
• Processed and verified receipt of incoming ACH files.
• Electronic Check - TEL and WEB payments
• Supervising three associates on all rules, regulations, and procedures of ACH
• Worked with the System Testing Team to create the Test Scenarios and Test Cases.
• Used Quality Center as a repository for all the test case scenarios & test results.
• Used QC to Log, track and generate Bug status reports and updated the traceability matrix.
• Interacted and updated with Team Lead, Systems Testing Team on status updates about the
• Project development and system process.
• Represented the system team for the Defect Review Board to discuss defect issues.
• Attended various meetings, coordinated with the developers, business clients, and the management team to discuss major defects found during testing, enhancement issues.
• Performed Black box, Volume, System Security, UI and user acceptance tests.
• Created SQL scripts to verify all data stored in the database and check data accuracy and completeness.

Environment: Quality Center (Test Director), SQL Server, Windows XP, Chrome.

Confidential, Atlanta, GA

Quality Assurance Analyst

Responsibilities:

• Actively involved in all phases of SDLC.
• Involved in the creation of Test Strategy, Test Plan and Test Cases by referring to user stories during the agile methodology.
• Identified roadblocks during stand up meetings with team members.
• Performed functional, integration, regression testing on the application.
• Worked with the development team to understand the web application in a better way and also with the BA to get a good grasp of the requirements.
• Performed manual testing for checking functionality, security, and regression during various phases of the development of the application.
  • Assisted with Treasury Reclamations as requested.
  • Provided assistance with enquiries regarding ACH transactions.
• Submitted reports to management on the progress of the testing process. Reported the number of bugs by classifying them on the basis of severity with the help of HP Quality Center.
• Worked on User Acceptance Testing (UAT) with the QA and UAT team.
• Interfaced with developers in tracking down the causes of major failures and testing fixes.
• Automated Test cases for functional, GUI and Regression testing using Quick Test
• Professional.
• Active Participation in decision making and Defect Tracking Meetings with Business Analysts Developers and other stake holders.
• Wrote SQL queries to perform back end testing of the system.

Environment: HP Quality Center, SQL Server, Windows XP, Internet Explorer 9.x, Firefox.

Confidential, Alpharetta, GA

Quality Assurance Analyst

Responsibilities:

• Participated in all phases of software development life cycle (SDLC).
• Developed Test cases, Test Scenarios, Test procedures by referring to user stories during agile methodology.
• Organized stand up meetings to keep track of progress and obstacles.
• Performed both manual and automated testing of the entire online system.
• Developed an understanding of the process of EMI payments and account creation and created test cases for all possible scenarios.
• Used Quality Center as a base for all the test case scenarios & test results.
• Used QC to Log, track and generate Bug status reports and updated the traceability matrix.
• Tested the application in multiple hardware / operating system / database / network environment.
• Interacted with Team Lead, Systems Testing Team on status updates about the Project development and system process.
• Represented the system team for the Defect Review Board to discuss defect issues.
• Active Participation in decision making and Defect Tracking Meetings with Business Analysts Developers and other stake holders.
• Validated that Incident Reports have been corrected and have not created new issues.
• Performed Black box, Volume, System Security, UI and user acceptance tests.
• Worked with the Automation Test Team to validate requirements of Test Automation System.
• Reviewed and updated QA documentation.
• Wrote SQL queries to perform back - end testing of the system.

Environment: HP Quality Center, SQL Server, Windows XP and QTP.

Confidential . - Long Beach, CA

Quality Assurance Analyst

Responsibilities:

• Actively involved in all the stages of the software testing life cycle (Test Planning, Test Analysis and Design, Test Implementation, Evaluating Entry/Exit Criteria and documentation, Test Closure Activities).
• Reviewed and analyzed BRD’s, FRD’s and detail design documents to determine testability of requirements.
• Collaborated with testing efforts of the healthcare management system in conformance to healthcare industry frameworks and security requirements of HIPAA X12 and EDI transactions 270/271, 835 and 837.
• Involved on the implementation and transition of ICD 9-CM to ICD 10-CM codes.
• Conducted forward and backward mapping of ICD codes and performed crosswalks using GEMS (General Equivalence Mappings) guide.
• Participated in review meetings with the development team, project manager and business managers and the Health Business group to gather input for creating the Test Plan and Test Specifications.
• Prepared the Test plan, executed manual and automated test cases and identified defects, based on requirements given by the Health Business group.
• Executed test cases manually and automated to check GUI and Functional features of the AUT, compared and analyzed actual with expected results and reported all deviations to the appropriate individual(s) for resolution using QC.
• Managed Defect Tracking process, which included prioritizing bugs, assigning bugs and verifying bug fixes using QC.
• Performed Backend Testing using SQL queries to validate the data in the Oracle database.

Environment: Windows 7, QC, Oracle 11g, MS Word, MS Excel, Internet Explorer 9.x, Firefox, Chrome.

Confidential

Quality Assurance Analyst

Responsibilities:

• Execution, Reporting and Documenting Test Results, Communicating with client and on site team members.
• Reviewed the Test Basis, designed and documented Test Plan, Test Strategies, Test Cases and executed test cases.
• Conducted Smoke Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing.
• Wrote custom functions to handle core automation flows in the background while keeping automation scripts more readable and manageable at reusable action levels.
• Responsible for script debugging, maintenance and updating as the product changes with new or modified requirement.
• Experience in SQL Query/stored procedures, functions, triggers, joins, views and materialized views.
• Prepared Weekly Status Reports, Daily status Reports, SLA Reports, Defect Report and Software Metrics Reports.
• Verified defects and Performed functional, integration and regression testing as needed to minimize defects.
• Developed test data, performed test data analyses, and prepared Test Summary Reports.
• Authored Test Plans for various types of testing such as Functional Testing and User Acceptance Testing.
• Performed testing and logged defects in Defect tracking system.

Environment: Oracle, PL/SQL, Oracle Reports, HP Quality Center, Firefox, Chrome