OBJECTIVE

• Quality Assurance Analyst seeking a position with a progressive, technological company that will allow for continued professional growth that values quality and the processes needed to achieve it.

SUMMARY

• Quality control professional with over 6 years of experience in testing client server and web based applications.
• Expertise in ensuring that the application adheres to established methodologies.
• Knowledge in performing quality assurance activities throughout the software development life cycle in Quality Center..
• Expertise in all quality related documentation (Test planning, Test cases, Test scripts, Test data and status reports).
• Previous experience creating and executing test scripts for mobile applications and e - marketing campaigns.
• Quick learner and has the ability to adapt to changing priorities.
• Team player and possesses good organizational, written and verbal communication skills.
• Self-starter with minimal amount of supervision. Enjoy working as a member of a result-oriented team.
• Highly effective in promoting a positive, productive environment.
• Strong interpersonal and communication skills.
• Remain calm and work well under demanding conditions.
• Good eye for detail; well organized, skilled in setting priorities.
• Fast Learner with strong problem solving skills

TECHNICAL SKILLS

Test Management: HP Application Lifecycle Management, HP Quality Center Test Manager, Test Director, Salesforce, Desktop Windows UI Applications

Regression Testing: HP Functional Testing, Quick Test Professional.

Performance/Load: LoadRunner.

Defect tracking tools: Quality Center, ClearQuest, JIRA.

Prog. Languages: Java, C++, Visual Basic

Other tools: MS office, MS Project and Visio.

Operating systems: Windows, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Chicago, Illinois

Quality Assurance Engineer

Environment: JIRA, P2P, Microsoft Office, Windows Applications, Mac, Android and iOS devices(Samsung S3/4, iphone 4/5, ipad and itouch).

Responsibilities:

• Worked with software development teams to understand the architecture of new and existing applications.
• Planning test approaches and developed manual scripts using standard testing toolset and framework.
• Ensure best practices in test case maintainability and version control are applied.
• Worked with software development teams to ensure automated tests are executed consistently and results are available for follow up and reporting.
• Worked on P2P to create new articles, videos(embedded/premium), photographs, graphics and photo galleries.
• Effectively multi-tasked and managed priorities to address testing requirements in a dynamic project setting.
• Performed functional, regression, smoke, and system testing on both Chicago Tribune and the Los Angeles Times website.
• Tested the two websites on different browsers and different devices and testing Windows User Interface Applications.
• Stay connected with industry best practices, research tools, and provided recommendations that support overallTribune Technology’s mission and goals.

Confidential, Itasca, Illinois

Quality Assurance Analyst

Environment: Microsoft Office, JIRA, Eclipse, MySQL, Windows Applications

Responsibilities:

• Developed test cases for Sprints 1-7 based on the business requirements, functional requirements and wireframes of OpenEnglish.
• Created a detailed Quality Assurance test plan and test scenarios based on the use case documents and functional specifications.
• Preformed Functional, Regression, System, End to End, Integration and Smoke testing to ensure that the product works properly after the modifications and enhancements that were made by the developers.
• Worked with the Salesforce team to do integration testing between OpenEnglish and Salesforce fields in the testing environment.
• Worked closely with the project manager and the business analyst to understand the changing requirements and internationalization of the websites.
• Analyzed the results, tracked the defects, logged the defects and generated reports using JIRA.
• Customized and executed test scripts according to the requirements in Eclipse.
• Reported the number of defects resolved/closed/reopened/new in the Scrum meeting that was held every morning with the team of Open English.
• Submitted weekly status reports of my work to the project manager, the project lead and the QA lead.

Confidential, Bolingbrook, Illinois

Quality Assurance Analyst

Environment: HP Quality Center, Quick Test Professional, SQL Server, Windows UI Applications, MS Office, Java.

Responsibilities:

• Analyzed the Business, Functional Requirements and Streamlined the Testing Activities
• Developed Test Plans, Test Scenarios, and Detailed Test Cases based on the Use Case Documents, Business Requirements, and Functional Specifications.
• Examined application for testing, data validation, and workflow of customers.
• Created Virtual users scripts and test scenarios, executed and monitored that scenario and analyzed the test results using Load Runner
• Performed tests for Functionality, Security, GUI, End to End, System Configuration and Backend and also testing Windows User Interface Applications.
• Customized the scripts according to the requirements by inserting conditional statements and loops.
• Extensively used Database checkpoints, GUI Checkpoints using Quick Test Professional.
• Analyzed the results, tracked the defects and generated reports using HP Quality Center.
• Performed Regression test to ensure product integrity after modification and enhancements.

Confidential, Bellevue, Washington

QA Tester

Environment: HP Quality Center, Quick Test Professional, AMDOCS, Java, JSP, JDBC, SQL Server, Windows, MS Office Java, C++, Web Sphere, Test Director.

Responsibilities:

• Responsible for analysis of business requirements for creating test cases and scenarios
• Created various meaningful test cases which covers local and national plan coverage, converting from complex business logic which includes many rules and sub rules.
• Tested the accuracy of Confidential services in order processing and billing by creating and running both positive and negative test cases.
• Developed Test Plans and Test Cases for System, Integration and UAT testing.
• Maintained testing standards and was also involved in creating test scenarios.
• Actively participated in requirement gathering and Test Plan review meetings.
• Tested AMDOCS mobile billing and mobile payments.
• Took part in the testing of different types of orders like Change of orders, order submission and cancellation of orders and service points with different statuses.
• Was involved in the regression testing after each modification and enhancements.
• Tracked the bugs and reported them using Test Director as the defect tracking tool and performed regression testing
• Reviewed and analyzed executed test results with business analysts for coverage analysis.
• Corresponded among QA Managers, Developers and Team Members.

Confidential, San Ramon, CA

QA Mobile Tester

Environment: HP Quality Center, MS Office, Windows, Quick Test Professional, Test Manager, iPhone OS, Android, Blackberry, J2ME, Test Director, SQL

Responsibilities:

• Created Test Cases as per requirement for multiple parallel releases.
• Involved in Gap Analysis Testing, Sanity/Smoke testing, Integration testing, Porting Testing, Localization Testing, Usability Testing, Performance Testing, Regression Testing
• Performed Installation testing via OTA.
• Used Device Anywhere Test Center, Test Manager to perform testing of the chat conversations, send and receive pictures messages, MMS, sending SMS from the chat, calling from the conversation.
• Bugs reporting on bug tracking tool & updating the status of the bugs.
• Conducted Defect Scrub meetings
• Extensively used Performance Monitoring tools to analyze the System resources.
• Conducted security testing
• Provided testing Status Reports on a daily basis.