SUMMARY

• Over Eight years of Experience in Software Testing, wif over 2 years in leading QA teams and administering Configuration Management.
• Extensive experience in developing Test approach, Test plan, Test case design, Execution, Defect Tracking, Metrics and Status reporting.
• Expertise in both Manual and Automation Testing across UNIX and Windows platforms.
• Good experience in Unit, Integration, Functional, System and User Acceptance Testing phases.
• Extensive experience in Black Box and Glass Box (White box) testing methodologies.
• Good database noledge working wif SQL Queries and Oracle Database.
• Experience working wif SDLC, Waterfall, Spiral, Agile and SOA methodologies.
• Extensive experience in conducting project meetings including Test and Defect review meetings.
• Outstanding organizational skills including ability to multi - task prioritize and manage increasingly complex issues.
• Proficient in working wif Onsite-Offshore Delivery model wif direct client interaction.
• Good experience in leading teh team and managing teh testing projects TEMPeffectively.
• Efficient in interacting wif Project Stakeholders, Business Analysts, Project Managers and Development personnel.
• Excellent communication and interpersonal skills and teh ability to quickly adapt across various domains and diversified work culture.
• Good working noledge across domains Retail, Financial and Banking for Client Server and Web-based applications.

TECHNICAL SKILLS

TESTING TOOLS: HP ALM/ Quality Center, Win Runner, Load Runner, QTP, SOA

PUIBUG REPORTING: Test Director,, CQTM, JIRA, Test Track

LANGUAGES: SQL, TSL (Test Script Language),C,C++

RDBMS: Oracle, MS SQL Server, DB2, Sybase

QUERY TOOLS: SQL+, TOAD, SQL Server Mgmt Studio, My SQL

OFFICE SOFTWARE: MS Office (Word, Excel, PowerPoint)

OPERATING SYSTEM: Windows 95/98/XP/2000/VISTA/, UNIX/LINUX

WEB TECHNOLOGIES: J2EE, JAVA, HTML, XML,.NET, ASP.NET, HTML, BEA WEBLOGIC, BEA WEBLOGIC PORTAL FRAMEWORK

PROFESSIONAL EXPERIENCE

Confidential, Mooresville, NC

Sr. QA Analyst

Responsibilities

• Reviewed teh Business Requirement documents and teh Technical Specification documents.
• Developed Test Plans, Test Cases and Test Scripts to define scope of overall quality assurance testing.
• Conducted Functionality testing and Regression Testing using QTP
• Developed functions using VB script. Created Environment variables to pass variables between actions.
• Created and maintained teh Traceability Matrix and Test Matrix. .
• Bug Reporting and Tracking using Mercury Quality Center
• Performed User Acceptance Testing (UAT)
• Directed walkthroughs to encourage and coordinated teh testing process
• Provided Web-specific types of testing - browser compatibility, operating system compatibility, navigation, links, images, display of banners. Tested usability, performance, contents.
• Analyzed connectivity issues of teh Internet to teh DB2 tables in teh backend using Unix log files
• Used parameterization to test teh application for different kinds of data.
• Uncovered multiple issues related to teh data population in teh backend database using QTP.
• Prepared test scripts for automated testing using QTP.
• Conducted GUI Testing using QTP.
• Performed Security Testing in QTP using Positive and Negative Testing to ensure appropriate user authentication.
• Used Recovery Scenario Manager in QTP to handle exceptions.
• Inserted variety of check points (Object Check point, table check point, test check point, etc) to match teh object properties captured during teh recording session wif teh objects properties captured during teh run session using QTP.
• Wrote various SQL queries to validate data inserted, deleted and updated in teh Oracle database
• Wrote SQL queries and performed Back-End Testing for data validation to check teh data integrity during migration from back-end to front end.
• Tested and detected bugs in teh front end of teh application.
• Performed backend testing to validate teh data using SQL queries
• Used Quality Center to communicate bugs wif other members in teh project.
• Developed Test Cases and scheduled Test Runs in Quality Center.
• Participated in various meetings and discussed Enhancement and Project Change Requests
• Coordinated wif offshore teams on a daily basis to get teh status updates.
• Performed negative testing heavily to encounter invalid unexpected values.
• Actively participated in project enhancement meetings.
• Investigating software bugs and reporting to teh developers using MQC Defect Module
• Generated defect reports using Mercury Quality Center and presented using MS Office tools
• Interfacing wif developers to resolve teh technical issues

Environment: Windows, Quality Center, Load Runner, Web Services, QTP, DB2 UNIX, MS Office

Confidential, Englewood cliff, NJ

Lead QA

Responsibilities:

• Involved in preparing teh Automation Design document, identifying teh test cases to be automated for Regression Testing using QTP.
• Performed Functionality testing during teh various phases of teh application and analyzed teh results using QTP.
• Lead teh onsite project group and teh offshore operations group. Helped teh offshore team to design scope document and teh request for proposal after extensive analysis and coordinated wif top management for teh approval process.
• Developed Test Plans, Test Cases to test teh Screens and workflows for using HP ALM/ Quality Center.
• Created and managed system testing schedule
• Provided test team status reports on weekly basis to teh project manager.
• Tested manually as per teh specification documents.
• Created VB test scripts for functional and regression testing using QTP.
• Inserted Check Points to check teh broken Links, Text, and standard properties of objects using QTP
• Performed data driven testing and parameterization using QTP.
• Involved in creating output values using QTP.
• Tested SOA processesand methodologies used to deliver Customer order application, New Web Application for quality standards interface to meet customer expectation.
• Involved in validating SOAP XML specifications as per teh standards.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Reviewed extensive SQL Queries wif complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on teh database.
• Performed Database testing using SQL queries
• Created and executed scripts manually for Functionality testing
• Executed test cases through HP ALM /Quality Center and reported defects.
• Conducted GUI, Backend, Data Driven and Security Testing.
• Conducted regression testing on new builds/versions.
• Tracked defects using JIRA
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from l team members.
• Conducted Bug review meeting to discuss resolution of issues.

Environment:Windows 2000, HP ALM/Quality Center, SQL, QTP, JIRA, Services Oriented Architecture (SOA), XML, J2EE, SOAPUI

Confidential, Jersey City, NJ

QA Lead /QC Coordinator

Responsibilities:

• Implemented a uniform QA process for dev team, business members and test team to follow.
• Worked as an Admin of Quality Center and set up projects from teh scratch to track teh all testing activities that includes, setting up Project users wif different security groups and access to different modules of Quality Center, Customized different modules of Quality Center based on teh project needs etc, give initial hands on training for all new users of Quality Center regarding different modules.
• Responsible for review of requirements from Business Functional Specifications and conducted code as well as application design walkthroughs wif Business, dev team and test team members respectively to create Application Design Document.
• Created test plan, test cases and test procedures to cover various test scenarios to cover all areas of applications and to conduct different types of testing
• Performed various types of testing such as sanity/smoke test, features testing, functionality, interface, regression, integration, GUI, performance, data validation, back end(TOAD), Reports testing (BO)
• Provided test team status reports on weekly basis to teh project manager.
• Manage UAT testing activities for all IT PMOs (end /business users) from different IT Orgs.
• Manage different test team members for different projects throughout teh software lifecycle.
• Manage automation effort through an off shore automation team by using Quick Test Professional .
• Implemented teh Defect Management Process throughout teh Software Lifecycle and conducted Defect Management Meetings to prioritize and track teh issues found during teh test execution.
• Generated and submitted various reports related to Defect Tracking and Test Execution progress on weekly basis to Project Managers.
• Built RTM (Requirement Traceability Matrix) to capture all requirements in teh testing process.
• Involved in managing Emergency and Warranty Release testing activities to resolve/escalate any production issues found after teh application release as a member of Application Support Team.
• Involved in communication wif PSO and CSO teams to resolve any high/Urgent Priority issues found during teh test execution.

Environments: Java, Web logic, J2EE, Oracle, QTP, Quality Center, SOAP UI, Business Objects, SQL, TOAD, Share Point.

Confidential, Menomonee Falls, WI

Sr. QA Analyst

Responsibilities

• Analyzed teh objectives and scope of each stage of testing process from teh Test plan.
• Interacted wif business analysts to gather teh requirements for functional testing.
• Analyzed teh requirements based on teh functional specifications, design, development, coding, testing, debugging and documentation of applications to satisfy requirements.
• Also involved in teh development of Best Practices documents regarding Testing Activities.
• Involved in Development Test cases and Test plan, Test Approach, Test Scope, Test Strategy documents.
• Select, design, and prioritize test scenarios and test cases that will provide efficient coverage of requirements consistent wif acceptable level of risk.
• Created and executed Order fulfillment test cases for end-to-end Online Cart/Check-Out module including Order Workflow, Tax Calculations, Shipping cost, Order Reviewing, User Accounts, Email Confirmations, Order Status.
• Responsible for creating and execution of automated test scripts using QTP.
• Ran teh scripts on multiple environments (QA, UAT and Production) to ensure that requirements were still met.
• Enhanced QTP scripts by inserting Standard Checkpoints, XML Checkpoints, Database Checkpoints, Table Checkpoints and Page Checkpoints.
• Manually tested modules for compliance wif functional requirements.
• Performed negative and positive testing manually.
• Carried out GUI, Functionality, Integration and Regression testing using QTP.
• Performed Data Driven Testing using QTP.
• Performed Business Process Testing using BPT module of Quality Center and QTP.
• Worked wif business users, business analysts and SMEs to understand different critical business processes.
• Facilitated defect mgmt meetings and test execution status meetings.
• Identified, analyzed, and documented defects, errors, and inconsistencies in teh application using Quality Center.
• Reported defects according to Defect Life Cycle.
• Created and Maintained Test Matrix and Requirement Traceability Matrix.
• Coordinated wif teh developers on Defects Status on a regular basis.
• Participate in various meeting and discussed Enhancement and Modification request.

Environments: Windows, Oracle, Java, Quality Center, QTP, IBM SurePOS, Web Services, Rest, Test Director, UNIX, Web logic, Visual Studio, MS Office

Confidential, Minneapolis, MN

QA Analyst

Responsibilities:

• Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout teh STLC.
• Work in Agile, scrum, and sprint environment in order to change teh requirements and features set.
• Interacted wif teh business analysis and developers in requirements analysis, review design documents, testing and documents which are developed in to Agile, scrum, and sprint environment.
• Created and executed Order fulfillment test cases for end-to-end Online Cart/Check-Out module including Order Workflow, Tax Calculations, Shipping cost, Order Reviewing, User Accounts, Email Confirmations, Order Status, Etc.
• Ran teh scripts on multiple environments (QA, UAT and Production) to ensure that requirements were still met.
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Documented Test plans, Test Cases and decided schedules for Test Case execution
• Conducted regular project meetings calls wif onsite and off shore Team
• Attended JAD sessions and workshops wif BAs, SMEs, Network Administrators and Developers
• Analyzed requirement documents and use cases and created test scenarios and test cases for different releases/phases
• Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during teh releases and interacted wif teh developers to resolve any technical issues
• Performed manual and functional testing on various parts of teh application and using Quality Center.
• Developed and reviewed for positive and negative test scenarios.
• Created QC Test Graphs and reports and validate final test status before teh production.
• Performed UAT testing coordinating wif BA, Developers, SMEs and actively involved in Production phase testing.
• Managed different test matrix delivery challenges.
• Participate in Weekly Review Meetings.
• Identify, manage and Resolve teh bugs/defects found during test execution through Defects module using Quality Center.
• Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Conducted Defect Management meetings wif various project team members to discuss teh bugs by their business severity.
• Participated in teh Project Status and Test Status meeting to discuss and provide input regarding test related activities.

Environments: Windows, Java, J2EE, Linux-Unix, HTML, SQL, Quality Center, SharePoint, Fujitsu, Adobe Online Marketing Suite by Omniture, MS Excel, MS Share Point

Confidential, Secaucus, NJ

QA Analyst

Responsibilities:

• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Performed functional/regression, SIT and UAT testing on Loan Origination application called e-loan.
• Understanding and Interpreting Project Business Requirements and Functional Design Documents.
• Created Test Cases for login and orders modules.
• Developed automation scripts for various modules SILK for functional, regression and UAT.
• Performed Integration testing for shipping module and Insurance module.
• Performed positive and negative testing.
• Responsible for entire system testing from end to end which includes Login, Selection of Insurance and Orders.
• Preparation of traceability matrix and ensuring all requirements are met.
• Responsible for writing SQL queries to find out that teh data is correctly populated in each field.
• Communicated wif Developers and Tech lead to discuss teh defects and getting it resolved.
• Participated in teh team meetings to discuss teh issues arising out of testing.
• Tracking Defects and Reporting carried out using Test Track.
• Performed end-to-end testing and Integrating testing.
• Prepared and executed test cases for manual testing and functional testing.

Environment: Web Sphere.NET, MS SQL Server, Test Track, SILK, Internet explorer, MS Office