SUMMARY

• Experienced in Quality Assurance professional with strong web test case development and execution skills.
• Excellent understanding of Software Development Life Cycle(SDLC)
• Expertise in managing Onshore/Offshore testing team
• Worked on multiple projects simultaneously
• Experienced in Web - based application,Client/Server and Mobile testing
• Excellent at identifying, communicating and escalating, assumptions and other impacting issues
• Well versed with usage of different test management tools (Quality Center, Jira, CSM)
• Experience in testing Web Services using Soap UI
• Good working knowledge of software engineering methodologies and quality standards
• Experience in Quick Test pro
• Knowledge in Selenium
• Experience in Agile and Scrum Methodologies
• Proficiency in development of Test Plans, automated Test Scripts
• Experience in Integration Testing, White Box, Shakeout, Functional Testing, GUI, Smoke, End-End, System testing, Regression, Ad hoc testing, Device Testing and UAT Testing
• Worked with development team to ensure timely release of excellent effective products
• Experience in backend testing using TOAD, Golden Benthic and SQL Developer
• Excellent inter-personal, communication, writing and documentation skills
• Capable of working as an individual and also as a part of team

TECHNICAL SKILLS

Corporate Apps: CRM, Cellular Billing and Customer CareHuman Resources System and Web-based reporting/ordering

Testing Tools: WinRunner, Test Director, Quality Center, Quick Test ProClear Quest, JIRA, CSM, Fiddler, Selenium, Live HTTP HeadersHTTP Watch, Ceometrics, Remedy

Billing Systems: Amdocs' Telegence

Operating Systems: Windows 2000/NT/XP, Vista, UNIX

Languages: SQL, PL/SQL, Shell Scripting, Visual Basic 6.0, C, C++, JavaWeb Tools .NET, ASP, Flash, CSS, HTML, DHTML, XML, SOAP UI

Scripting: VBScript, JavascriptDatabase Oracle 8i/9i/10g, MS Access and SQL Server

Application Tools: MS Office

Browsers/Intranet: IE, Firefox, Chrome and Safari (MAC).

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Analyst/Test Lead

Responsibilities:

• Review Business Requirements, Impact Assessments and other documentation or preparation of Functionality, End-End and shakeout testing in QAT environments.
• Coordinate group of testers from Onshore and Offshore team and provided guidance.
• Worked closely with BA’s, PM’s and Developer’s to ensure there are no design gaps and that milestones are met for the project lifecycle.
• Created Environment request and Data Request using QC.
• Created QA Project Plans for all phases of the Project Life Cycle for Test Resources.
• Created Functional Test Cases based on Use Cases and Test Requirements.
• Leaded group of 1 to 5 testers to design and execute test cases in test environments for major projects and releases.
• Conduct external reviews for the test cases with Business Analyst.
• Perform Web-based application testing, executing and documenting functional, regression and Integration test scripts.
• Created and executed QTP test scripts for regular regression.
• Wrote QTP scripts including checkpoints, dynamic parameterization, dynamic Data Tables, Files System Object and Description Programming.
• Created Reusable Actions, Functional Libraries with parameterized functions, managed Shared object repositories, dynamic web tables, and dynamic web frames.
• Created and maintained QTP scripts to generate text files, xml files and spreadsheets to feed the application and to output the results in desired format for data-intensive tests.
• Activated Perpaid subscriber’s using VASA.
• Validated Prepaid validations in PAG DB.
• Worked on Cross browser testing using IE, Firefox, Safari and chrome.
• Worked on Handset testing using Windows7, Android and Blackberry devices and iPhone.
• Worked on Quality Center to load the test cases, execute and log the defects.
• Validated Production fixes based on Remedy Tickets.
• Develop several SQL queries to get the data from database and provided test data to the Test Resources.
• Facilitated Project Defect Triage Meetings.
• Provided Senior Management with Defect Management Metrics.
• Performed Integration Testing, Smoke testing, Functional, GUI, Regression, End to End and Productions Verification testing on Web based applications.
• Worked with development team to make sure that all the defects were fixed and closed in a timely manner.
• Worked closely with middleware, engineering teams and vendors like (VESTA, Amdocs, ePay) to ensure API’s are working configured properly by reviewing XML’s, certifying, accessing backend tables, using frontend UI’s or SOAP UI.
• Escalated defects that put the projects health at risk to resolution via bridge’s and emergency code drops until proper root cause analysis and resolution have been met to satisfaction of the client.
• Participated in GO/NO-GO Meetings.
• Reported to QA Manager with the Daily Status Reports and participated in weekly/daily Project Status meetings with Product Management and Development team.
• Created Exit Report at the time of Test Complete.
• Participated in support of Release Night of Deployment efforts.

Environment: Windows XP, MS Office, Unix, .NET, TIBCO/EAI, Java, SDAT Tool, Samson DB, SCRUM, QTP, CSM, Oracle9i and Oracle 10g, Golden Benthic, TOAD, HTTP, Fiddler, JIRA, Ceometrics, VASA, SOAP UI, Quality Center, Remedy and Manual Testing, Mobile Testing

Confidential, Atlanta, GA

Sr QA Specialist

Responsibilities:

• Created and execute manual and automated test cases with a comprehensive coverage of testing methodologies based on Host-based and Terminal Based terminology.
• Prepared test cases, Scripts for various Credit Cards/Debit cards and ran them in SSH Tectia Client.
• Worked on Various message formats i.e., East Hot, Central Host, Central Token format using POS Devices and SSH Client.
• Compared G2 transactions against Stratus using Ultra Compare and Beyond Compare
• Verified Traces for Various transaction which has switched from Card issuer to POS using Edit Plus Text Editor.
• Verified Logs for various Credit cards to identify the issuers which were switched to card issuers.
• Responsible for testing data flow in TDS and CMF (Customer Master File) applications using SQL Queries for DB validations.
• Investigate and resolve escalation issues.
• Use Mercury' suite of testing tools (QC, QTP).
• Experience in writing SQL queries to extract data from SQL Developer and TOAD.
• Effective analytical and problem solving skills.

Environment: Windows XP, MS Office, UNIX, Java, Oracle, SQL Developer, TOAD, Caliber, Ultra Edit tool, Beyond Compare, Edit plus Text Editor, QTP, Quality Center

Confidential

Sr. QA Analyst

Responsibilities:

• Assisted the QA Manager in Designing and developing QA Test strategy, created QA test plans, define test objectives, write test cases and execute tests. Document results and detailed defect descriptions and followed up the issues to resolve.
• Developed and implemented Test Cases and Scripts.
• Performed various kinds of testing like functional, system, regression, Black Box, smoke, ad-hoc, end-to-end, browser compatibility etc.
• Executed Critical, Functional, Browser compatibility and GUI test cases.
• Executed test cases to validate Actual and Expected Test Results to ensure the Test Requirements are met.
• Involved as a part of automation team using QTP, developed Test Scripts, and executed Regression Test Cases using QTP for Watson application.
• Experienced in testing XML's using AASP.
• Activated accounts and performed Handset Upgrade using AASP and CAM/iCAM.
• Experienced in testing POS (Point of Sale) by purchasing Devices, Accessories, Pre-Paid coupons and made payments using various Transaction modes.
• Validated the POS transactions using POS and jPay DB.
• Coordinated with the development and requirements groups to resolve and escalate testing issues.
• Used Quality Center as Test Management tool and defect tracking tool also generated reports and graphs to analyze the test results.
• Executed SQL queries to validate data in Backend testing using Benthic Golden, Toad, jPay and POS Database
• Activated Subscriber's on Ban Level and validating customer's data in CSM.
• Performed canceling of accounts, changing the mailing address, check minutes, made payments with credit cards and checking accounts for post-paid and prepaid account types.
• Performed New Activations, Suspended and Cancelled the accounts in CSM.
• Performed various activities like Add-a-Line, Converting Non-Pooling Plan to Pooled Plan, Change Rate Plan, Add/Delete a SOC and Change Contract Term through My Confidential, Watson, CAM/iCAM.
• Tested WLNP (Port-In) functionality thru My Confidential and Watson.
• Made payment through KIOSK using various Credit Cards.
• Generated Service Request using Soap UI XML's in RSP
• Generated Shell scripting in UNIX.
• Created Business components (BPT) using Quality Center.
• Prepared weekly Status Reports and participated in weekly status meetings with Team Members, Test Lead, Business Analysts and Technical Team.
• Participated in all phases of the Software Development Life Cycle (SDLC).

Environment: Windows XP, MS Office, Unix, .NET, TIBCO/EAI, Java, Samson DB, CSM, Oracle9i and Oracle 10g, Golden Benthic, TOAD, QTP, QC, Watson DB, POS DB, jPay DB.

Confidential, Mobile, AL

QA Tester

Responsibilities:

• Involved in performing Manual Testing and Automated testing on User-interface Data.
• Prepared Test Cases as per business and Test requirements.
• Performed Functional Testing using Winrunner.
• Performed Positive, Negative, Regression, GUI, Smoke testing, End-to-End testing, Functional testing.
• Manually performed Backend testing by executing SQL queries, Procedures, Functions and Packages at SQL prompt.
• Investigated software bugs and interacted with developers to resolve technical issues using Test Director.
• Used Test Director to track defects, generated Test Reports and document Test Results.
• Participated in Project daily status meetings related to testing.
• Participated in all phases of the Software Testing Life Cycle.

Environment: WinRunner 7.6, Test Director 7.6, Oracle 9i, Oracle Designer 6i, Stored Procedure, Unix/Windows 2000, HTML, and Java Script.

Confidential

QA Tester

Responsibilities:

• Involved in various phases of testing - Integration, Functional, Regression, GUI, Smoke testing, Ad-hoc testing.
• Involved in reviewing Functional Specification and Test Requirements.
• Created test cases based upon the Functional Specification and Test requirements.
• Involved in performing manual testing on billing project which includes invoice (summary and details), total transactions, fees, late charges, account activation, deactivation and billing cycle selection.
• Performed Manual Testing prior to automated testing on the application.
• Manually performed Backend testing by executing SQL queries.
• Executed Functional and Regression Testing using WinRunner.
• Interacted with developers to resolve technical issues and investigated software for faults.
• Played a pro-active role in status meetings and design walk through
• Investigated software bugs, monitor and interacted with developers to resolve technical issues using Test Director.

Environment: WinRunner 7.6, Test Director 7.6, UNIX and Oracle 9i, J2EE

Confidential

Developer

Responsibilities:

• Designed and developed forms using Visual Basic application.
• Responsible for maintaining the data at backend side using SQL.
• Maintained client side validation using Ms SQL.
• Wrote Stored Procedures, Functions, Cursors and Triggers using SQL.
• And also involved in testing and documentation.

Environment: Oracle 7.X, PL/SQL, SQL *Plus, VB 6.0, Crystal Reports.