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Qa Analyst Resume

4.00 Rating

CaliforniA

SUMMARY

  • Over 10 years successful experience in global marketing research and received MS degreein statistics from CSU East Bay.
  • Completed extensive qualitative and quantities research projects in various countries, and possessed extensive knowledge about research methodologies and analysis techniques.
  • Experienced using statistics software: SPSS, SAS, SQL, R, Minitab for probability modeling, regression analysis, multivariate analysis.
  • SAS Certified Base Programmer.
  • Able to translate research results into actionable solutions to business issues.
  • Detail oriented and efficient person with strong analytical ability who works well under pressure.

PROFESSIONAL EXPERIENCE

Confidential, California

QA Analyst

Responsibilities:

  • Write and report relevant bugs and errors using best practices through Apple’s internal database system
  • Analyze data for Voice recognition and Apple maps for localization
  • Translated marketing research questionnaires and reports from English to Japanese and vice versa.
  • Developed marketing research reports with the data provided by clients.
  • Edited the structure and format of questionnaires and reports by collecting technical and cultural information from various sources, and obtained high satisfaction from end clients.

Confidential

Research Manager

Responsibilities:

  • Maintained and enhance relationship with clients by planning, managing, and reporting marketing research.
  • Suggested overall marketing activities to clients including Lancom, Motorola, Seiko etc.
  • Contacted prospective clients, and developed effective proposals for new business opportunities.
  • Managed a group of 4 researchers; allocated projects and monitored their progress; oversaw projects to ensure quality and cost containment.Senior Research Executive
  • One of the start - up staff: Set up filing and reporting system, and developed excel program to keep the invoicing.
  • Established the know-how to manage several countries effectively at the same time for global research which improved quality of research and decreased miscommunication drastically.
  • Proposed suitable research specifications to meet clients’ needs; developed questionnaires; monitored the progress and quality of projects.
  • Analyzed the results of research; developed report and provide consultation to clients.
  • Coordinated quantitative and qualitative research held in Asia, Europe, and United States.
  • Categories of research: consumer goods, telecommunication, information technology, automobiles and others.

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