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Qa Analyst Resume

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Dallas, TX

SUMMARY

  • 10+ years of hands - on experience in IT industry as a Sr. QA Analyst /Sr.QA Tester in Web-based and Client-Server applications in UNIX and Windows platform and involved in planning, analysis, design, testing and integration of software products in Agile and Waterfall environments.
  • Strong understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Developed test strategy, test plans, test cases and performed test execution/validation, defect tracking, test deliverables and production support.
  • Expert in analytical, problem solving, root-cause analysis, release management and decision making skills coupled with an ability to communicate well and gain the commitment of others while working effectively in a team.
  • Extensive experience in Black Box Testing, Middleware Testing, Integration Testing, Functional Testing, Regression Testing, System Testing, Performance Testing, Use Case and User Acceptance Testing.
  • Experience in developing System & UAT strategy, Test Plan, Test cases & Defects Analysis
  • Successfully setting up Test Environments & Test Data and executed System & UAT Test Cases.
  • Manual and automated testing of web application, Healthcare, e-Commerce, client-server, database, financial, financial trading and oil & energy applications.
  • Experience with Quality Center-ALM, Redmine, Rubymine and Test Director and used for Requirements, Test Plan, Test Lab and Defect Management.
  • Web and Client/Server experience (.Net, Java, JSP, Servlet, C++, HTML, UNIX-Linux, Visual Basic, SQL).
  • Experience in Perfecto Mobile testing to test applications on mobile devices.
  • Mainframe experience (i.e. COBOL, JCL, IDMS/ADSO, CICS).
  • Database experience (i.e., QL Server, DB2, Oracle, PostgreSQL Informix).
  • Batch Jobs scheduling package experience (i.e. UC4, Autosys, Active Batch)
  • Extensively used UNIX-Linux commands for Data process and data generation on UNIX servers
  • Experience in the Health Care, Oil &Energy, Financial Services, Financial Trading and brokerage, Mortgage Loans and Credit Risk Management, and e-Commerce Industries.
  • Extensive experience using SQL queries for Backend & Middleware testing and validating the data against GUI results.
  • Subject matter expert for the systems under test and use that expertise in QA activities.
  • Experience in Point of Sale (POS) applications testing.
  • Experience in Back Office-Futures & Options-Derivatives/Bonds/Stocks/Equities and settlements
  • Experience in developing automation framework and execution of testing using QTP and Quality Center.
  • Proven ability to support multiple complex projects under tight deadlines, often with competing priorities.
  • Excellent interpersonal and written communication skills including the ability to present testing Metrics / QA deliverables to diverse audiences and obtain sign off.
  • Strong leadership and organizational skills with ability to track multiple test executions simultaneously and produce results also communicates regarding issues, objectives, initiatives and performance to plan.
  • Self-starter and a fast learner of new technologies.

TECHNICAL SKILLS

Testing Tools: Quality Center-ALM, TFS, JIRA, Redmine, Rubymine, Quick Test Pro (QTP), SOAPUI, LoadRunner, Test Director, WinSCP, Putty, Beyond Compare, SnagIt, Document Direct, PgAdminIII, Scite Editor, Squirrel, Command Editor, UC4, Excel, Visual Studio, MS Office 2010Operating Systems UNIX-Linux, Windows7, Windows XP, Windows NT, Windows 2005/2008, Windows2012

Languages: SQL, PL/SQL, ASP 2.0, J2EE, Visual C#, .NET, Ruby

DBMS: PostgreSQL, DB2, SQL Server, Oracle, MS Access

Graphics: SnagIt, TinyTake, Photoshop, Illustrator, Flash MX

Methodologies: Agile, SCRUM, Waterfall, SDLC, Project Management

Web Design: HTML, XML, SOAP, FIXML

Scripting: UNIX shell scripting, Ruby Scripting, Java Script, SQL Script, VB ScriptApplication package MS Word, MS Excel, MS PowerPoint, MS Project, Version One, Share point

Protocols: HTTP, FTP, SMTP, TCP/IP

PROFESSIONAL EXPERIENCE

Confidential, Dallas TX

QA Analyst

Responsibilities:

  • Designed detailed test plans and test scripts and executed them successfully
  • Performed system testing of applications and logged the defects in ALM and followed up with BA and development team to resolve and fix the issues.
  • Prepared QA sign off reports after completing of testing on applications in order to release the product into the production
  • Performing smoke testing, system testing, regression testing and UAT testing
  • Performed testing on patient enrollments through image indexing module
  • Performed testing on new orders and refill orders for new patients and existing patients
  • Performed testing on obtaining pre-authorizations and prescriptions from physicians
  • Testing performed on QA process, drug utilization and pharmacist verification on drug orders
  • Performed testing on picking, packing and shipping of the drugs
  • Packing label and shipping labels were tested and verified
  • Performed testing on insurance verification and prior authorizations modules
  • Performed testing on claim adjudications process to calculate copay and insurance payments
  • Performed testing on all functionalities related to patient s care, dispensing medicines, drug Inventory and claim processing.
  • Testing on credit card charging and refunds to the patient credit card process is performed
  • Participating in all phases of the project, from review of requirements and design to final system testing, deployment and maintenance.
  • Coordinating with the offshore team members, reviewing test cases and resolving testing issues on applications to make sure the product is delivered with no defects.
  • Coordinated and performed Oracle integration testing with ScriptMed and eReferral prescribing testing
  • Performed backend data base testing for data verification and validation
  • Executed and monitored of recurring batch job processes and updating production databases
  • Participating in daily meetings with developers, business analysts and QA team members
  • Working with onshore and offshore development team, managers, and other QA members to better the QA process

Environment: s: Quality Center-ALM, Oracle, Oracle SQL Developer, SQL server, WIN SCP, Squirrel, Active Batch, ETL, UNIX, Windows7, .Net, J2EE, JAVA, Scite text Editor, MS Office, Excel, Beyond Compare, SnagIt, Power Point and Agile methodology.

Confidential, Dallas TX

QA Analyst

Responsibilities:

  • Designed and developed integration, functional, system test cases on agreements, oil/gas wells, documents and document classifiers.
  • Performed testing on scanning application to ensure scanned documents are properly updated in database.
  • Performed functional and system testing on graphical user interface for modules like oil/gas well Agreements, Documents, Wells and Maps.
  • Developed test plans to meet business requirements on applications to ensure products quality.
  • Executed test cases to minimize software defects and deliver bug free software products to clients.
  • Created defects and involved in entire defect life cycle management.
  • Developed quality standards and process for all applications.
  • Executed and monitored of recurring batch job processes and updating production databases.
  • Extracting, Transforming and Loading data(ETL) from Land management system sources into the operational data store for data mapping, metadata discovery and other data mining and warehousing applications.
  • Performed data analysis, data verification for data consistency and data validation.
  • Extensively used complex SQL queries and performed backend testing to ensure data integrity, consistency and validation.
  • Performed database backups and restores to production and client databases.
  • Deployed new software versions to client systems via cloud infrastructure.
  • Extensively used UNIX-Linux commands for Data process and data generation on UNIX servers
  • Prepared and reviewed of testing results and defects to determine/assess impact to overall project plan and implementation schedule and presented to upper management.
  • Ensured trace-ability of test cases to business requirements and coordinated with the project Manager and Business Analyst to ensure all requirements are covered and tested.

Environment: s and Tools: Quality Center-ALM, Redmine, Rubymine, PgAdminIII, PostgreSQL, SQL server, UNIX, Windows7, Ruby, Ruby Scripting, J2EE, JAVA, Scite text Editor, MS Office, Excel, Beyond Compare, SnagIt, TinyTake TeamViewer, power point and Agile methodology, The 4 disciplines of Execution.

Confidential, Keller TX

Sr.QA Analyst /Consultant

Responsibilities:

  • Worked on project modules such as Price Editing, PMC, DIER, MCT and MCM.
  • Worked with project team throughout the Lifecycles (SDLC/STLC/UAT) to assist and support the analysis, design, development, and effective and efficient implementation of testing methodology to develop systems/applications.
  • Experience and Strong knowledge on working in AGILE environment.
  • Developed test cases, test steps / scenarios in quality center-alm and linked with requirements for Web-based and Client-Server applications testing.
  • Developed System & UAT strategy, Test Plan, Test cases and executed them.
  • Prepared System & UAT Defects status, Test result analysis reports and presented in daily project meetings.
  • Prepared test strategy and test plan documents for testing implementation on intranet and web applications.
  • Worked on UNIX servers to process and generate the data
  • Performed testing on mainframe platform for screens, batches and backend for data integrity.
  • Performed sanity testing, smoke testing and shakeout testing.
  • Performed regression, integration, and systems testing, UAT on newly designed or modified applications/systems.
  • Performed load, stress and volume testing using Loadrunner.
  • Executed test cases in QC-ALM test lab and updated pass fail criteria and linked with defects.
  • Performed backend database testing using SQL queries to ensure data integrity and consistency.
  • Validated GUI standards and database mapping, control formats, filters and program logic.
  • Logged the defects using quality center to track the issues.
  • Communicated in a clear and concise manner regarding defects immediately to appropriate team members and management
  • Prepared clear and precise defect reports as required for identified software defects and functional defects based on testing results and presented to users in user reviews.
  • Monitored and updated defects status to ensure timely problem resolution and implementation.
  • Independently followed up with designers/development team regarding defects.
  • Executed scheduled batch jobs using UC4 scheduling tool and extracted results were validated.
  • Performed middleware testing ( application servers, data generation, data extraction and data validation)
  • Prepared testing environments through database restores, running TS35, applied DB10 and made CMG requests for code deployments in testing environments.
  • Participated in Production Support by testing time sensitive defects and provided advice and guided on system functionality as a subject matter expert to other testers.
  • Mentored junior testers in all aspects of QA procedures, methodologies and testing tools.
  • Participated in daily team meetings to discuss the issues arising out of testing.
  • Presented user reviews to end users with the testing results covering both positive and negative scenarios.

Environment: s and Tools: Quality Center-ALM, TFS, QTP, LoadRunner, UC4 Job Scheduler, Exchange Audit, Predict, Document Direct for reports, MS Visio, WebEx, Beyond Compare, SnagIt, WIN SCP, Squirrel, Command Editor, SQL Server, DB2, ETL, J2EE, C, C++, Visual C#, XML Web services, SOUPUI, FIXML, UNIX, .NET, SQL, Main Frames, Windws7, Windows XP, MS Office, AS400, Windows Server 2008 and 2012, MS Excel, MS Access, MS PowerPoint, MS Project, Version One, Share point, Agile methodology.

Confidential, Houston TX

Sr.QA Tester/Consultant

Responsibilities:

  • Involved in the development of test plan and test strategy, test cases and performed system, functional and regression testing. Also performed UAT testing and produced results to the end users.
  • Created and executed compliance test cases both positive and negative.
  • Successfully done setting up the testing environments and performed smoke and sanity testing
  • Worked on Quality Center for creating and documenting Test Plans and Test Cases, and register the expected results
  • Performed black-box testing, manual testing and also automated testing.
  • Involved in Component Testing, Functional Testing, Integration Testing and Regression Testing.
  • Tested IVR system of Patient Randomization and electronic signatures.
  • Completed the Functional and Technical design documents for the Daily data load process.
  • Trouble-shoot the Database problems at different locations by exporting and importing databases.
  • Performed backend database integrity testing using SQL/PLSQL queries ensures the data consistency.
  • Created and Modified UNIX Shell Script for Data Extraction and reporting testing purpose
  • Participated in the team meetings to discuss the issues arising out of testing.

Environment: s: QTP, Quality Center, Load Runner, C, C++, Visual C#, .NET, XML Web services, UNIX, .NET, SQL, SQL server, Windows NT Windows Server 2008 and, DB2, SQL Server, Oracle, SharePoint, Main frames, VB Script, MS Project, Agile methodology.

Confidential, Marlborough, MA

Sr. QA Tester /Consultant Engineer

Responsibilities:

  • Developed test strategy, test plan, test cases and executed in Quality Center
  • Created and tested test cases for Fidelity’s Active Trader Pro application.
  • Created and tested FIX messages of order execution & thorough understanding of FIX protocol.
  • Created trades through GUI and validated them in the database.
  • Tested the application end to end by entering trades through Active Trade Pro and validated them in database.
  • Tested the different screen of active trade application (account information, product type, exercise, assignments etc.).
  • Collaborated with development team, Business process owners as well as business Analyst on functional requirements and problem solving.
  • Reviewed all the application documents and involved in entire QA life cycle, includes designing, developing and documentation of Test Plan, Test Cases, Test Procedures and Test Scripts (Manual / Automation)
  • Worked with test objects, created components, created tables, parameterized and executed the tests.
  • Performed Functional, Integration, Regression testing, Sanity Testing and User Acceptance Testing (UAT) with the exchange people.
  • Executed SQL queries to retrieve data from the Database and compared with front end results.
  • Validated Post Trades & Settlement details.
  • Monitored FIXML log files and checked for any error messages and updated defect status reports as required to ensure solution to the problem timely.
  • Performed Backend testing to ensure the authentic retrieval of the data from SQL database.
  • Involved effectively in root cause analysis and resolved the issues with Developers, Business users and Project management team.

Environment: VB, Microsoft .NET, C#, VB Script, SQL Script, XML, FIXML, SOAP, HTTP, HTML, Quality Center, QTP, Load Runner, Office XP, Windows XP, Window server, SQL Server, SQL Query analyzer, SQL Enterprise Manager, Cognos Reports, ASAP (Automated Security approval Program), MS Project, Power Point, EXCEL, Word, SharePoint, Agile methodology.

Confidential, Grapevine TX

Sr. QA Tester

Responsibilities:

  • Reviewed requirement, approach and design documents and created test plan and test strategy.
  • Created test cases to perform functional and regression testing
  • Performed end to end system testing
  • Performed manual testing using the test cases developed and reported to developers using Test Director.
  • Involved in QTP scripts development for the front end point of sale (POS) system.
  • Developed test strategy for the load test for the online portal
  • Involved in executing and testing batch processes
  • Created the automated load test scripts for performance testing of the online portal.
  • Performed extensive database testing to verify the results generated by the batch applications. Wrote complexed SQL queries using SQL query analyzer to query the data base tables for correct entries.
  • Tested front end POS application with various hardware interfaces.
  • Tested the Cognos reports to verify the data coming from the backend database.
  • Executed backend jobs which use DTS package in order to extract and load data in to the data base for the Cognos reports and other applications to work.
  • Involved in creating an entire test plan and test cases for a new fulfillment center being deployed on .NET platform and which will talk to AS400 platform based application for fulfillment of orders
  • Involved in testing .NET web-based application for Confidential , Inc. Performed detailed backend (database testing) right from placing the order all the way up to allocating the shipments, releasing to warehouse and completing shipments.
  • Ran various batch jobs to push the order down to warehouse locations for fulfillment.
  • Tested wave creation, packing, manifestation, shipping using ware house management application on AS400 platform

Environment: VB, Microsoft .NET, VB Script, QBasic, SQL Server, DB2,SQL Query analyzer, Squirrel, UNIX-Linux, Putty, SQL Enterprise Manager, XML, QTP, Load Runner, Office XP,, Excel, MS Project, Win XP, B2C(E-commerce),Windows, Test Director, IBM series - AS400, Java, WebSphere, Cognos Reports.

Confidential, Irving TX

Sr. QA Tester

Responsibilities:

  • Analyzed System Requirements and developed test strategy, test plan, test procedures and test cases using Test Director
  • Performed system testing, functional, integration testing, regression testing and UAT testing.
  • Developed and maintained WinRunner test scripts to support regression testing.
  • Prepared Test Data in Excel spreadsheet for Data Driven Testing.
  • Updated the Pass/Fail testing results in spreadsheet on daily basis for meetings.
  • Participated and initiated team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach.
  • Used Test Batch Runner to run several tests in succession using WinRunner.
  • Created Exception handlers and user-defined functions involved in performance testing, regression testing, unit testing and system testing.
  • Created and executed SQL statements to extract data from tables and verify output data of the reports on the browser page.
  • Worked extensively with business analysts and developers to discuss the testing scenarios, defects and their fixes.
  • Used TestDirector for the defect logging, reporting and tracking.

Environment: s: QTP, TestDirector, WinRunner, LoadRunner, Oracle, .NET, ASP 2.0, J2EE, Java Script, SQL, SQL Server, HTTP, HTML, PL/SQL, Oracle server, ETL, MS Access, VB Script, Excel

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