Mobile Ivr And Application Tester Resume
Chicago, IL
SUMMARY:
- Android tester, mobile tester, test engineer and project manager that resolves issues through Agile/scrum and waterfall technology.
- Mobility application, IVR/VRU, Jira,, SQL Implementations, Rally, P8, API Salesforce.com, CRM. ERP, CMS, Unix, Linux, Scrum, Agile, VPN
- Mobile development, mobile web
- 3 years experience with Quality Center
- Lead team members. Delegated tasks
- Create update review test plans
- Monkeyrunner, BaseCamp, TracView,
- Experience working with distributed/ off shore testing teams.
- Communicate QA risks and milestones
- Banking, healthcare, telcom experience,
- Well versed with agile, waterfall and SDLC test methodologies.
- Implemented new quality assurance procedures in application development department.
- Implemented clinical and demographic systems at hospitals.
- Android tester. iOS tester
- Excellent understanding of manual, automated, all types of testing.
- Project Management, Supervision
- Bank Operations Development
- Compliance Management
- Sport uniform sales experience
TECHNICAL SKILLS:
Excellent understanding of SQL Server 2008,Visio, Access, Assembler, Unix, Rational ClearQuest, Jira, Requisite Pro
DB2/Control Center, IM, Sametime, MSOffice, Mercury Quality Center, .Net, Java, C#. Rally, AS400, VMWare
Understanding of e - business solutions and commercial transaction.
Good understanding of android and iOS.
Solid understanding of HIPAA, Joint Commission and automated medical record development.
Well versed in Microsoft Office.
PROFESSIONAL EXPERIENCE:
Confidential, Chicago, IL
Mobile IVR and Application Tester
Responsibilities:
- Analyzed and documented existing system for re - development.
- Daily agile scrum meetings.
- Tested mobile apps.
- System integration, defects, UAT. Knowledgeable of manual test concepts.
- Tested android specifically payments.
- Analyzed Google analytics for Confidential website specifically payments.
- Tested mobile apps via ERICM.
Confidential, Chicago, IL
Senior Quality Assurance
Responsibilities:
- Verify backend using SQL via IBM DB2 Control Center. Manual test in UAT, Stage, DEV and PROD.
- Execute tests, verify results and defects with on and off shore development. Triage defect resolutions.
- Create and maintain automated regression and performance test scripts. Mainframe tester.
Confidential, Aurora, IL
Quality and User Acceptance Analyst
Responsibilities:
- Ecommerce testing, single sign on including search engines, front and backend databases and web services.
- Verified data using SQL select statement via MS Sequel Server 2008.
- Developed test cases, scripts, test plans and select statements. Analyze, interpret, communicate qualitative and quantitative findings from tests.
Confidential, Northbrook, IL
Senior Quality Assurance
Responsibilities:
- Tested IVR/VRU for global updates for sales and service operations. Managed defects triage resolutions.
- Managed offshore analysts in Belfast at Allstate for 3 month project duration.
Confidential, Deerfield, IL
Senior Quality Assurance Analyst
Responsibilities:
- Tested Salesforce.com fusion application.
- Verified workflows and approvals. '
- Executed SQL on Netezza/Aginity database.
- Used Monkeyrunner and Quality Center to store screenshots for verification.
Confidential, Chicago, IL
Lead Quality Assurance Analyst
Responsibilities:
- Created test plans and test cases for a ecommerce college portal website.
- Documented defects with Bugzilla. Interfaced with developers verifying functionality at Crowe Horwath.
Confidential, Chicago, IL (Consultant)
Quality Assurance Analyst
Responsibilities:
- Created and executed test cases and documented results in Quality Center 10.
- Used SQL to validate data using basic Select statements for back end testing. POS testing experience.
Confidential, Chicago, IL
Associate Project Manager
Responsibilities:
- Developed Test Plans for a project, including estimating testing effort, assigning resources to tests.
- Very strong verbal and written communication skills and organization skills.
- Participated in daily globally distributed team meetings coordinating defect triage
- Lead test execution across various testing phases, including Unit Test, Integration Test, UAT, and Regression Test
Confidential, Chicago, IL
Data Quality Project Manager, User Acceptance Coordinator, Senior QA
Responsibilities:
- Manually tested Amcore bank conversion on multiple systems including Fidelity and IVR/VRU.
- Verified Service Delivery and Jack Henry systems for user acceptance testing.
Confidential, Chicago, IL
Test Engineer
Responsibilities:
- Executed android and iOS tests. Manage defects and report status to test lead. Manual tester n Scrum Agile enviornment using Microsoft Dynamice AX ERP system, Peoplesoft, GET Paid interface. .
Confidential, Chicago, IL
User Acceptance Test Analyst
Responsibilities:
- Created and executed test plans and test cases using Mercury Quality Center 9.2.
- Participated in daily requirement reviews. Validated cardholder, manager and impersonator roles.
Confidential, Chicago, IL
Quality Assurance Supervisor
Responsibilities:
- Lead and supervised quality assurance teams.
- Executed tests.
- Developed defect management system.
- Developed test strategy, test procedure, test plans and test summaries.
- Used Rational ClearQuest for defect management.
- Facilitated defect review meetings.
- Develop dashboards and posted on Sharepoint. C#, .Net.
Confidential, Waukegan, IL
Validation Engineer
Responsibilities:
- Tested sales force automation reports using Business Objects.
- Reported defects and developed test cases.
- Used Visual Source Safe to track previous versions of artifacts.
- Used SQL to verify data accuracy in sales force automation databases.
- Used Toad to manipulate data and used XML for batch job submission.