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Mobile Ivr And Application Tester Resume

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Chicago, IL

SUMMARY:

  • Android tester, mobile tester, test engineer and project manager that resolves issues through Agile/scrum and waterfall technology.
  • Mobility application, IVR/VRU, Jira,, SQL Implementations, Rally, P8, API Salesforce.com, CRM. ERP, CMS, Unix, Linux, Scrum, Agile, VPN
  • Mobile development, mobile web
  • 3 years experience with Quality Center
  • Lead team members. Delegated tasks
  • Create update review test plans
  • Monkeyrunner, BaseCamp, TracView,
  • Experience working with distributed/ off shore testing teams.
  • Communicate QA risks and milestones
  • Banking, healthcare, telcom experience,
  • Well versed with agile, waterfall and SDLC test methodologies.
  • Implemented new quality assurance procedures in application development department.
  • Implemented clinical and demographic systems at hospitals.
  • Android tester. iOS tester
  • Excellent understanding of manual, automated, all types of testing.
  • Project Management, Supervision
  • Bank Operations Development
  • Compliance Management
  • Sport uniform sales experience

TECHNICAL SKILLS:

Excellent understanding of SQL Server 2008,Visio, Access, Assembler, Unix, Rational ClearQuest, Jira, Requisite Pro

DB2/Control Center, IM, Sametime, MSOffice, Mercury Quality Center, .Net, Java, C#. Rally, AS400, VMWare

Understanding of e - business solutions and commercial transaction.

Good understanding of android and iOS.

Solid understanding of HIPAA, Joint Commission and automated medical record development.

Well versed in Microsoft Office.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Mobile IVR and Application Tester

Responsibilities:

  • Analyzed and documented existing system for re - development.
  • Daily agile scrum meetings.
  • Tested mobile apps.
  • System integration, defects, UAT. Knowledgeable of manual test concepts.
  • Tested android specifically payments.
  • Analyzed Google analytics for Confidential website specifically payments.
  • Tested mobile apps via ERICM.

Confidential, Chicago, IL

Senior Quality Assurance

Responsibilities:

  • Verify backend using SQL via IBM DB2 Control Center. Manual test in UAT, Stage, DEV and PROD.
  • Execute tests, verify results and defects with on and off shore development. Triage defect resolutions.
  • Create and maintain automated regression and performance test scripts. Mainframe tester.

Confidential, Aurora, IL

Quality and User Acceptance Analyst

Responsibilities:

  • Ecommerce testing, single sign on including search engines, front and backend databases and web services.
  • Verified data using SQL select statement via MS Sequel Server 2008.
  • Developed test cases, scripts, test plans and select statements. Analyze, interpret, communicate qualitative and quantitative findings from tests.

Confidential, Northbrook, IL

Senior Quality Assurance

Responsibilities:

  • Tested IVR/VRU for global updates for sales and service operations. Managed defects triage resolutions.
  • Managed offshore analysts in Belfast at Allstate for 3 month project duration.

Confidential, Deerfield, IL

Senior Quality Assurance Analyst

Responsibilities:

  • Tested Salesforce.com fusion application.
  • Verified workflows and approvals. '
  • Executed SQL on Netezza/Aginity database.
  • Used Monkeyrunner and Quality Center to store screenshots for verification.

Confidential, Chicago, IL

Lead Quality Assurance Analyst

Responsibilities:

  • Created test plans and test cases for a ecommerce college portal website.
  • Documented defects with Bugzilla. Interfaced with developers verifying functionality at Crowe Horwath.

Confidential, Chicago, IL (Consultant)

Quality Assurance Analyst

Responsibilities:

  • Created and executed test cases and documented results in Quality Center 10.
  • Used SQL to validate data using basic Select statements for back end testing. POS testing experience.

Confidential, Chicago, IL

Associate Project Manager

Responsibilities:

  • Developed Test Plans for a project, including estimating testing effort, assigning resources to tests.
  • Very strong verbal and written communication skills and organization skills.
  • Participated in daily globally distributed team meetings coordinating defect triage
  • Lead test execution across various testing phases, including Unit Test, Integration Test, UAT, and Regression Test

Confidential, Chicago, IL

Data Quality Project Manager, User Acceptance Coordinator, Senior QA

Responsibilities:

  • Manually tested Amcore bank conversion on multiple systems including Fidelity and IVR/VRU.
  • Verified Service Delivery and Jack Henry systems for user acceptance testing.

Confidential, Chicago, IL

Test Engineer

Responsibilities:

  • Executed android and iOS tests. Manage defects and report status to test lead. Manual tester n Scrum Agile enviornment using Microsoft Dynamice AX ERP system, Peoplesoft, GET Paid interface. .

Confidential, Chicago, IL

User Acceptance Test Analyst

Responsibilities:

  • Created and executed test plans and test cases using Mercury Quality Center 9.2.
  • Participated in daily requirement reviews. Validated cardholder, manager and impersonator roles.

Confidential, Chicago, IL

Quality Assurance Supervisor

Responsibilities:

  • Lead and supervised quality assurance teams.
  • Executed tests.
  • Developed defect management system.
  • Developed test strategy, test procedure, test plans and test summaries.
  • Used Rational ClearQuest for defect management.
  • Facilitated defect review meetings.
  • Develop dashboards and posted on Sharepoint. C#, .Net.

Confidential, Waukegan, IL

Validation Engineer

Responsibilities:

  • Tested sales force automation reports using Business Objects.
  • Reported defects and developed test cases.
  • Used Visual Source Safe to track previous versions of artifacts.
  • Used SQL to verify data accuracy in sales force automation databases.
  • Used Toad to manipulate data and used XML for batch job submission.

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