SUMMARY

• Over 7+ years of experienced in Business Analyst, QA Analyst and Project Coordinator with successful experience in eliciting, analyzing, documenting the requirements for business processes, policies, and information systems. Worked as a liaison among business stakeholders to understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.
• Experienced in Software Development Life Cycle (SDLC) variants including Agile, Waterfall and RUP as well as Project Development Life Cycle (PDLC) phases.
• Business Requirements Document, USE Case Specifications, Functional Specifications, Business Continuity Plan (BCP) and Workflows Diagrams.
• Proficient in Object Oriented Analysis (OOA), Unified Modeling Language (UML), Rational Unified Process (RUP) and Rational Requisite Pro.
• Experienced in using UML methodology for creating Use Cases, Activity Diagrams and Sequence Diagrams using MS - Visio and Rational Rose.
• Familiar with the current industry improvement standards like Six Sigma, Capability Maturity Model (CMM) and Capability Maturity Model Integration (CMMI).
• Modeled, managed and communicated requirements throughout the project life cycle performed Gap Analysis against requirements specifications to determine fit.
• Experienced in Graphical User Interface (GUI) design and conducting Joint Application development (JAD) and Rapid Application development (RAD) sessions.
• Experience in usingSelenium IDE, RCandGridusing Java.
• Experienced in System and Component Integration Testing, Functional and Regression Testing and Sanity Testing.
• Well versed with Microsoft Project for project planning and reporting.
• Experienced and ability to create Requirement Traceability Matrix (RTM) for managing changes in System Requirements.
• Experienced in reviewing Test Procedures, defining Test Cases, reviewing and maintaining Test Scripts and User Acceptance Testing (UAT).
• Excellent Analytical, Problem Solving and Communication Skills, Leadership and Management Abilities and Team Spirit.

TECHNICAL SKILLS

Operating Systems: Windows, Windows XP, Unix, Linux

Programming Languages: C, C++, HTML, XML, Visual Basic, JAVA, J2EE, SQL

Process/Design Tools: Selenium, Rational Suite, HPQTP, HPQC, Test Director, Win Runner, Load Runner, JIRA

Data Bases: SQL Server, MySQL, PL/SQL, Oracle

MS Office Suites: Word, Excel, Power-point, Project, Visio, Sharepoint, Access, Outlook

SDLC Methodologies: Agile, Waterfall, RUP, RAD and UML

PROFESSIONAL EXPERIENCE

Confidential, FL

Sr. QA/AML UAT Analyst

Responsibilities:

• Analyzed Software Requirements documents and Business Requirements documents to get a better understanding of the system on both Technical and Business perspectives.
• Executed test plans, test scripts manually using Quality center.
• Planning and Estimating manual to automation transition effort for project especially in the area of Use case Identification for covering major functionalities.
• Responsibilities include acceptance testing, functional testing, Integration testing, System testing, performance testing.
• Worked with Financial Business Analyst on Anti Money Laundering (AML) issues and trends to effectively apply suspicious activity monitoring processes and tools in mitigating operational risks.
• Provided timely and relevant communication and operational training and coaching to team members.Identified and delivered additional training as changes to enterprise policies and programs are implemented.
• Ensured problem escalation, mitigation and preventative measures are consistent with regulatory and enterprise requirements.
• Ensured that analyses, investigation and documentation comply with Anti Money Laundering (AML) procedures and regulatory requirements and followed-up on issues identified through the escalation process to ensure adequate resolution.
• Fully involved with Integration, Functional, System and user acceptance testing (UAT) of the application.
• Worked closely with development team in creating automated scripts for the application.
• Responsible for UAT project planning like creating testing scenario, test plans, and test scripts
• Handle the tasks of explaining UAT scope, criteria and entry/exit strategy to less trained professionals
• Perform responsibilities of conducting research on IT requirements and business requirements in UAT areas
• Handle the tasks of identifying UAT testers and managing resource plan by coordinating with business stakeholders
• Responsible for reviewing SIT Test Plan to ensure sufficient testing plans
• Handle the tasks of ensuring that the Pre-UAT activity is performed accurately and efficiently
• Responsible for developing UAT test process and monitoring SIT execution phases
• Handle the tasks of identifying defects and perform root cause analysis by analyzing data quality issues
• Provided a weekly project report that includes Test Metrics and status reports. Facilitate User Acceptance.
• Testing (UAT) and production rollouts, and the defects detected were tracked and managed using HP Quality Center.Documented baseline configurations.
• Managed Rational Functional and Performance Testing.
• Developed Integration Test Plans, System Test Plans and Performance Testing.
• Performed back end testing for data Integrity by writing simple SQL queries to JOIN queries in TOAD for database testing.
• Used IBM power system for accessing data tables.
• Maintained traceability matrix on SDRS, DRS, Test cases and Test results.
• Made extensive use of MS Office tools to create and maintain documents such as test plans, test execution and test results documents.
• Responsible for Actuate Report Server testing efforts to meet the reporting needs.

Confidential, SC

Business/Quality Assurance Analyst

Responsibilities:

• Performed enterprise analysis by developing business cases, feasibility studies and business requirement document for three strategic business initiatives of the SC State Public Health Department.
• Created cost benefit analysis by performing statistical research and discovering key client data through observation, interviews, surveys and job shadowing.
• For healthy options at work program area performed stakeholder analysis, business process modeling (current and future state models), data modeling, and development of use cases including functional and non-functional requirements for developing a new information system for the program area.
• Quantify and prioritize potential and new initiatives based upon expected business impact and create various scope options dependent on priorities and cost/benefit expectations.
• Analyze complex problems and create innovative solutions by applying analytic and critical thinking skills and Assist in the development, management and continuous improvement of business analysis and project management processes & templates.
• Participated in the definition of acceptance criteria and quality metrics to help drive adoption and proactively identify technology business needs as they relate to new implementations as well as enhancements to current services.
• Facilitate the design of integrated solutions (process, technical & organizational) as well as managed portfolio of information technology projects, initiating regular reviews with technology team members and providing updates to key stakeholders.
• Drive projects to completion (deployment, training, documentation, support, usage analysis) while working within the constraints and timeline of the business.
• Actively track each aspect of project performance against schedules, ensuring that milestones are being met and obstacles/issues are identified to ensure project goals are achieved.
• Worked with information technology team members to develop plans/schedules/deliverables to meet targeted delivery dates for each solution.
• Identify and escalate issues and risks early to minimize impact to the overall project schedule.
• Communicate with business SMEs to ensure expectations are kept in line with project objectives & status.
• Created models to support requirements such Context Diagrams, Entity Relationship Diagrams, Business Rules Matrix and Data Dictionary as part of solution specification.
• Involved in Project Management activities like Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling and Drafting remedy procedures.
• Facilitated requirement gathering sessions with the business team to collect the business standards, security and service level requirements and studied the business process.
• Involved in the creation of test plans, test cases and test strategy based on the functional and non-functional requirements and then linking them to maintain Requirement Traceability Matrix.
• Participating in QA team meeting and bug tracking meetings as well as Performed testing of all the basic functionalities like adding, deleting a contact, display of the main screen etc.
• Performed Manual testing, Compatibility testing and Regression testing and updated the regression tests.
• Managed the requirements, Test Cases and Test Design using Test Director as well as Automated the functionality testing using Win runner.
• Implemented various checkpoints and developed reusable functions using Win runner as well as Interacted with various end user teams during beta testing to gather feedback on application usability.
• Coordinated with the QA Team and developers for testing activities across multiple systems and managed Conversion test execution using agile methodologies.

Environment: Windows XP, SQL, PLSQL, UAT, UML, Rational Suite, MS Office Suite, Agile, Test Director, Win Runner, Test director.

Confidential, NJ

Financial Business/Quality Assurance Analyst

Responsibilities:

• Acquired a strong understanding of Investment Banking and specific knowledge related to Fixed Income, Corporate Finance, Derivatives (e.g. cash flow analysis, duration, credit risk, Underwriter, Bonds, Debentures, stocks, Exposure at default, credit default swap, Interest rate risk, Exchange Rate Risk, liquidity risk, spot rates, forward rates, Call Options, Put Options, Capital Asset Pricing Model).
• Conduct JAD sessions & produce Gap Analysis & Data Audit Document, create & implement Data Standards & Naming Conventions & Source-to-Target Data mapping document.
• Interface with the traders for gathering the requirements & development of application documents as well as interpret Business Process Flows and Reengineered Process to achieve maximum outputs.
• Detailed design of some of the key aspects of the accounting application like Equities, FOREX trading & stocks and in-depth knowledge of the practices of private equity, FX, Derivatives, risk management, financial tools and theories.
• Responsible for managing and maintaining relationships with clients as they pertained to new enhancements, GAP analysis, monthly reporting, and current expectations.
• Responsible for the gathering of requirements, from clients, completing business analysis, and writing of the Data Dictionary, Preliminary and Final Function.
• Responsible for the management of the software process from requirements gathering, documentation, management approval, client approval, development, to testing and final presentation to the client.
• Defined program and project goals, objectives, products, services, constraints, assumptions, risks and facilitated processes by working with the project team, sponsor, and stakeholders to baseline the scope of the work and enable development of the plan.
• Conducted user interviews at both in-house and client locations.
• Monitored and assisted in designing and development of Use Cases, Activity Diagrams, Sequence Diagrams, Object Oriented Design (OOD) using Unified Modeling Language (UML).
• Identified, researched, investigated, analyzed, defined and documented business processes and Use Case Scenarios.
• Reviewed Test plans, Test cases, Test case execution using specification documents and Rational Test Manager.
• Performed Smoke Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional specifications to ensure feasibility of testing effort.
• Conducted highly interactive Joint Application Development (JAD) sessions with project’s stakeholders such as users, QA analysts, and project management team, identifying and resolving issues.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users, and the errors discovered were fixed and then verified via regression testing using Waterfall Methodology.
• Project management update and controlling to ensure on time delivery using MS project
• Interacted with clients to finalize the Business Requirements for the application.
• Performed feasibility and adaptability study to identify the business critical areas from User perspective.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, information needs and insured that critical requirements are not missed.

Environment: Rational Suites, JAVA, Oracle, UML, Test Director, JIRA, Windows, UNIX, Microsoft Office suite, SQL, Waterfall.

Confidential, TN

Business Analyst/Supply Chain Coordinator

Responsibilities:

• Gathered requirements from the business and technical end to develop the mainframe and the web portal backend.
• Actively participated during the Production releases of the products and provided go-live support during Production deployments.
• Conducted JAD sessions with management, SME, vendors and other stakeholders for open, pending and critical issues. Sessions focusing on IT strategies.
• Gap analysis and structured walk through of work flow with Actuaries and Underwriters to identify and fill the gap after the merger.
• Problem solving skills and building a liaison between business and technical ends of the project as well as resolved system issues as they relate to production processing, report applications and system output.
• Researched in determining the reporting tool, and the allocation of direct access to backend tables for real-time Ad hoc Reporting and analysis.
• Played a major role in documenting functional and technical specifications, assigned problems to appropriate software development team for fixes and performed meetings and discussions to implement technology concepts.
• Created and managed project templates, use case project templates, requirement types and traceability relationships and performed document management using Microsoft Sharepoint.
• Used Selenium IDE for Open source web testing
• Developing Use Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, and Class Diagrams.
• Designed SQL queries for Backend Testing and Report Generation accordingly based on the specifications.
• Prepared Test Reports and submitted the Bug Findings to the Bug Tracking system using Quality Center and its modules (Requirements, Test Plan, Test lab and Defects).
• Liaised between client and Siebel teams as PM to ensure work met client requirements. Communicated to Siebel team when business requirements changed.
• Assisted project leader for project management and delivering projects and performed Functionality, Integration, GUI, Regression, Usability and System testing.
• Performed script import and synchronized JAVA based applications with client website and have used Quality Center to log all the test cases/scripts and generate a daily status report.
• Performed testing and developed usage manual for Quick Test Professional (QTP) as well as performed automated testing using Quality Center, Business Process Testing (BPT), Quick Test Professional (QTP) or Win runner using Rational Unified Process (RUP) method.
• Involved in creating a detailed System Test Plans, Test Cases and Test Scripts for different modules in the Application according to the Business Requirement Documentation.
• Conducted meetings with the Business representatives to review products.

Environment: Windows, SQL Server, HPQTP, HPQC, JIRA, MS Office, MS Access, MS Visio, MS Office, PL/SQL, Gap Analysis, Oracle, RUP.

Confidential, Chicago, IL

Quality Assurance

Responsibilities:

• PreparedTest Plan, Test Scenario, Test Cases, Test Execution, Test Scripts, Results Analysis and review with clients.
• Coordinating with Subject Matter Experts and Delivery Managers and gathering information on business process flow and understanding the scope of work.
• Involved in gathering business requirements from the end users and management.
• UsedQTPfor creating manual and automated tests, built test cycles, ran tests, and report and track defects.
• Developed and executed Automation scripts using Quickest Pro (VBScript) for Functional and Regression Testing.
• Developed, implemented and executed test methodologies and plans to ensure software product quality.
• Responsible for Agile practices such as adaptive test planning, test Driven work, Self-Organizing teams and Information Radiators.
• Developed and maintained innovative, repeatableQA test plans as well as performance test plans based on functional requirements, use cases, user interface designs, system design documents and domain knowledge
• Worked onWinRunner 7.6, LoadRunner 7.5, Test Director 7.6andQTP.

Environment: Oracle, Agile, LoadRunner, Test Director,QTP, Win runner MS SQL Server, Unix, Windows 2000/NT, ASP, HTML, XML, XSL.,TSQL, Java script.

Confidential

Jr. Business Analyst/Project Coordinator

Responsibilities:

• Acted as a secondary liaison between stakeholders: system users, clients and managers, who have a business problem, and software development team to gather requirements.
• Help Incorporated Rational Unified Process (RUP) to create Business Requirement Document specifications using MS Visio and MS Word.
• Conducted JAD sessions with management, SME, vendors and other stakeholders for open, pending and critical issues on behalf of PM.
• Gap analysis and structured walkthrough of workflow within different departments to identify and fill the gap after the merger.
• Created Business Requirements Document and assisted converting them into System Requirement specifications Document.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Narrative using the UML (Unified Modeling Language) methodologies.
• Helped Developed strategies with Quality Assurance group to implement Test Cases in Mercury Test Director for UAT (User Acceptance Testing).
• Scheduled meetings with developers, System Analyst and testers to collaborate resource allocation and project completion using MS Project.
• Participated in Design walk-through with SME's to baseline the business architecture.
• Created and managed project templates, use case project templates, requirement types and traceability relationships.
• Produced functional specifications and led weekly meetings with developers and business units to discuss outstanding technical issues and upcoming deadlines.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and insures that critical requirements are not missed.

Confidential

Jr. Business Analyst/Project Coordinator

Responsibilities:

• Perform requirements gathering while adhering to SDLC (Waterfall method) industry best practices.
• Prepare documentation including diagrams and charts in an effort to identify and realize the processes and flows involved in the system.
• Project tracking documentation including justification of delays and any scope creep
• Gather and document business rules and effectively implementing them in system flow.
• Documenting the requirements and participate in making the complete use case model.
• Conduct analysis that identifies current as well as future state of business processes.
• Analysis of business requirements for software applications from functional perspectives.
• Provide effective support in delivering process and product change improvement solutions.
• Ensure that the development of information system solutions properly reflects the business functional needs for change improvements.
• Work with project team on: planning, analysis, requirements, design & construction, testing and training for production implementations.
• Develop a good understanding of all system applications and interdependencies between existing systems.