SUMMARY:

• QA Analyst / Tester with Around 8 years of experience in Manual Software Testing & Automation Testing of client/ server and Web applications for various clients.
• Quality Assurance and Software Testing experience involving complex client/server and web based applications. Executing test cases, ad - hoc product testing, reporting bugs and reporting tester status, writing test scripts, test automation using diverse testing tools like QTP, Selenium, Quality center and JIRA project management tool.
• Involved in implementing QA Standards, Guidelines and Regulations in large project environments.
• Proficient in System, Functional, Integration, Regression, Progression, Security, Load and Performance testing.
• Experience in Writing and Executing the Test cases, analyzing the Test results and Defects Tracking.
• In depth knowledge of Software development life cycle, testing methodologies.
• In-depth knowledge of all QA Phases like Manual, Functional, System, Integration, End-to-end, Business Process testing.Excellent understanding of QA Principles, QA Process, Test Plans and Use Cases.
• Expertise in preparing Test Documentation, Test Plans, Test Scenarios, Test Cases, and Software Requirement Specifications, Integration Test Specifications and Test Scripts.
• Experience in writingSQL queries.
• Experience in Testing Database Applications of RDBMS in ORACLE 8i/9i, MSSQL Server and DB2.
• Expertise in Performing GUI Testing, Performance/Stress/Load Testing, Functionality Testing, Back-end Testing using SQL, Unit/Integrated Testing, Regression Testing, Black Box, White Box, Gray Box Testing, Defect Tracking.
• Excellent experience testing in an Agile/Scrum, Waterfall Methods.
• Excellent experience with Quality Center (QC), Quick Test Professional (QTP).
• Excellent experience with Keyword Framework as well as Data Driven Framework of QTP.
• Excellent experience with Selenium java and Junit.
• Strong hands-on experience with VBScript.
• Excellent experience with UNIX SHELL Script.
• Validated XML in XML Altova spy and XML editor.
• Excellent experience with Web Services Testing.
• Extensive experience working on consumer faced web applications.
• Excellent experience with Main Frame Testing on iOS and Android
• Excellent experience with Mobile testing.
• Good experience with ETL Testing on Talend.
• Expertise in MS-Office Suite (MS-Word, MS-Excel & MS-Access).

TECHNICAL SKILLS:

Operating Systems: MS-DOS, UNIX,, Windows 7/ Redhat Linux, iOS, Android

RDBMS: ORACLE, MS-Access, MSSQLServer, Sybase, MySQL, Netezza Testing Tools

Rational Tools: RFT, Requisite Pro, RQM, Test Manager, and Clear Quest and, Putty

HP tools: UFT, QTP, ALM, Quality Center, Win Runner, Load Runner, Soda, SOAP UI Pro, Web Services and Ripple Emulator. Selenium, Java and Junit

Application: ServerTomcat, Web Logic, Web sphere

Database Tools: Toad,SQLServerManagement Studio, Squirrel

ETL tools: Talend

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Quality Analyst

Responsibilities:

• Prepared Test plans, Test scenarios, and Test cases
• Managed Project requirements and tractability matrix using ALM.
• Involved in Defect Tracking and Management Metrics using JIRA.
• Worked closely with Software Developers to isolate, track, and troubleshoot defects
• Participated in Agile/Scrum meetings and reported the status of the testing to Scrum Master on daily basis.
• Executed SQL queries in Management Studio to cross verify the results against the data displayed on browser.
• Involved in testing web services/Restful web services using SOAP UI Manager.
• Involved in ETL Testing and executed complex SQLqueries in Management Studio.
• Involved in testing Data pulls from Netezza to SQL Serverwhich is implemented in Talend.
• Worked with Application Developers/Designers and involved in design reviews on a timely basis.
• Generated the automated test scripts using Selenium Web Driver, Java and Junit.
• Implemented Data driven framework using Java in Selenium.
• Analyzed application serverlogs on Unix Serverusing VI editor.
• Analyzed the Talend batch job logs using various UNIX commands like grep
• Used various VI editor commands to find the Java Exceptions and Database exceptions.
• Used grep command to filter out the exceptions from log files.
• Performed Regression Testing using automated Selenium Scripts with Test data imported from Excel Spreadsheet.
• Involved in performing UAT (User Acceptance Testing).
• Created Defects providing good and accurate documentation of the problem and re test procedures.
• Interacting with Customer Representatives, Business Analysts, Development and QA Team to solve Production problems.
• Involved in boundary testing.

Environment: ALM, Selenium, PL/SQL, MS- SQL, MSSQL Server,SQL Server Management Studio, Java 1.7, Sybase, Netezza, Talend, Toad, Load Runner, WinNT, Windows XP, SOAP UI Pro, JIRA, UNIX

Confidential, Philadelphia, PA

Quality Analyst/ Tester

Responsibilities:

• Gathered business requirements by driving user - group meetings and working with various global, cross-functional and virtual teams
• Managed the team of consultants responsible for developing on-demand Medicaid Management System reports.
• Performed Requirement Analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM).
• Designed and development of test cases based on functional requirements for Institutional and Professional claims for EDI and HIPAA Transactions 834, 270/271 testing.
• Facilitated four-hour long round table discussion with most HR directors, managers and analysts along with QA manager to get their input ad-hoc UAT in the project
• Reviewed Technical Specs together with the team of two developers
• Executed all Test cases in all phases of testing like GUI Testing, Functional Testing, Regression testing, Integration Testing, System testing, end-to-end testing and User acceptance testing.
• Participating in processing of requests for medical services and pharmacy services submitted via DDE or HIPAA 837 EDI and NCPDP submissions testing, Integration Testing, System testing, end-to-end testing and User acceptance testing.
• Performed White Box, Black Box, and Usability Testing
• Wrote Test Cases in MS Excel for user registration, access to training material, and activity log-in, reviewed the test cases and finalized
• Environment: Windows, Oracle, PL/ SQL, MS-Project, MS-Office Suite, MS Visio, SOA, Rational Requisite Pro, Clear Case, Clear Quest, MS Visual Source Safe, Test Director, Quick Test Pro (QTP)
• Highmark BCBS- Pittsburgh, PA
• QA Analyst
• Project:
• Highmark provides millions of people with the security of quality health insurance. Highmark Provide insurance for Direct Pay members, Medicare members and large and small clients. There are several companies under Highmark like Highmark BlueCross BlueShield, Highmark BlueShield and plan partners, like Mountain state BlueCross BlueShield, etc. As a QA Analyst, involved in Testing of Several Consumer faced Web Based applications which are developed using J2EE technologies. Also involved in backend testing
• Responsibilities:
• Managed Project requirements and tractability using Quality Center.
• Prepared Test plans and Test cases and prioritized based on business functionality.
• Involved in developing work plan and preparation of QA Environment.
• Worked with Application Developers/Designers and involved in design reviews on a timely basis
• Worked closely with Software Developers to isolate, track, and troubleshoot defects
• Responsible for Defect Tracking and Management Metrics
• Involved in Developing Traceability Matrix for the entire software system
• Created Defects providing good and accurate documentation of the problem and re test procedures.
• Involving in Post Production Quality Control, Production Maintenance Activities.
• Interacting with Customer Representatives, Business Analysts, Development and QA Team to solve Production problems.
• Generated the automated test scripts using Data Driven Framework of QTP.
• Implemented Data driven framework using VBScript.
• Analyzed applicationserver logs on unixserver using vi editor.
• Analyzed the Talend batch job logs using various unix commands like grep
• Used various vi editor commands to find the Java Exceptions and Database exceptions.
• Used grep command to filter out the exceptions from log files.
• Performed Regression Testing using automated QTP Scripts with Test data imported from Excel Spreadsheet.
• Responsible for performing UAT (User Acceptance Testing).
• Performed Mobile Testing for Web Application using Ripple Emulator for all kinds of devices like iPhone, Samsung, iPad and Samsung Tab
• Performed Mobile Testing for the Native App on iOS and Android.
• Customized Test Manager for defect reporting and tracking and supervised the use of Test Manager for Defect Tracking of all the projects.
• Involved in boundary testing.
• Involving the Provider director functionality.
• Involving copy the spending account claims in test env using the mainframes (DB2).
• Involved the following Highmark Projects: LSR, Employer Portal Enrollment, Member Spending Account Claims, Health Care Rescissions (HCR), Enrollment for members (EOR's), Producer Portal, Highmark Branded Dental, Mobile website, Provider Directory, Senior Markets for Medicare, PIN Project and Demo.

Environment: HP Quality Center, QTP, ALM, PL/SQL, MS- SQL, MSSQL Server, ORACLE,SQL Server Management Studio, TOAD, WinNT, Windows XP, Mainframes DB2, SOAPUI Manager, Clear Quest, Java,, Ripple Emulaor, iOS, Android, UNIX, Oracle, Win Runner, Load Runner

Confidential, IL

QA Analyst

Responsibilities:

• Analyze the Business Requirement Document (BRD), Functional Specification Documents to prepare Test cases based on Test Plans.
• Determined user/business/functional requirements.
• Involved in various testing types like UI Testing, Functional testing, User acceptance testing, Integration testing, Navigation testing and Regression testing on the application.
• Extensively interacted with Business people, Developers and with end users to test according to their requirements.
• Used TOAD to manipulate SQL queries to verify the data in the database.
• Organized and prioritized requirements inQuality Center.
• Involved in preparation and execution of Test Scripts using QTP.
• Developed a Test plan based on testing requirements and created Test cases using test Plan module in HPQuality Center.
• Associated Test cases to requirements in order to ensure that all the functional requirements have been covered in the Test plan.
• Stored, analyzed and prioritized defects using Defects module in HPQuality Center.
• Attended the daily defect triage meeting to discuss status and report the test cases of each different testing, discuss issues and advancement which need for the product.
• Created documentation for training.

Environment: Selenium RC/IDE,Selenium Web Driver, Java, Junit, Eclipse,Quality Center, UNIX, HTML, Oracle, Windows XP.

Jr. QA Engineer

Confidential

Responsibilities:

• Involved in gathering requirements, developed functional specifications. Developed test plans/test cases for end - to-end system-integration, functional and regression tests and support application through implementation.
• Developed Test Plans and executed Test Cases based on business and functional requirement.
• Designed and implemented test procedures for verifying that software products function as per customer needs.
• Executed the test cases and logging defects inQuality Center (Test Director).
• Responsible for creating traceability between the requirements and the test cases inQuality Center (Test Director).
• Responsible for automated testing of Smoke Test and Regression Test using Quick Test Pro.
• Parameterized the scripts to use different data sets.
• Responsible for writing SQL queries to find out data is correctly populated in each field.
• Performed Backend Testing using SQL queries.
• Worked in a team environment performing varied daily task that requires effective communication with project managers, developers and business analysts.
• Analyzed user requirements and generated RAR.
• Provided daily system testing status report to management.

Environment: Java, J2EE, Visual Basic 6.0, .NET, SQL Server. ORACLE 8i, Windows 2000 and HP-9000 UNIX System,QTP, Pvcs Tracker,Quality Center/Test Director.

Methodology: Iterative