SUMMARY:

• Extensive experience in Manual and Automated testing using Mercury Interactive Tools like WinRunner, QTP, QA Run, QA Load and Rational Tools like the Rational Team Test.
• A result oriented individual with over Six years of diversified experience in Quality Assurance and Software testing in Financial Services, Mortgage and Investment Services and Information Technology.
• Skilled in bug reporting and tracking using Test Director, Quality Center, Rational Clear Quest.
• Coordinating activities with team members to support the Agile development methodology.
• Identify Key Elements for an Iterative approach using Agile Methodology.
• Involved in Agile Scrum meetings
• Engineering background that facilitates understanding of complex systems and processes.
• Has good experience covering the complete Software development life cycle by analyzing, integrating and testing various business applications in 2 - Tier and 3 - Tier Architecture.
• Experience in Testing Single Sign On.
• Expertise in translating user requirements into System Specifications and mapping the process design, work flows for SDLC with documenting and managing business requirements.
• Excellent experience in testing applications using Mercury tools like QuickTest Pro.
• Extensive skills in Manual Testing along with skills in Automated Testing using QTP, WinRunner, Test Director/Quality Center and Rational Tools.
• Strong knowledge of the Systems Development Life Cycle (SDLC) models such as, Agile.
• Expertise in Testing of Stand-alone, Client/Server and Web based applications.
• Expertise in creating and maintaining the Requirements Traceability matrix(RTM)
• Experience in creating and maintaining documents that comply to ELSIF and SOX standards
• Prepared and maintained the Test Matrix and Requirements Traceability Matrix.
• Maintenance of Different Metrics like Defect per Build Metrics, Defects per Enhancement Metrics, Outage Metrics and Performance Metrics.
• Strong business analysis skills and thorough understanding of full SDLC & RUP
• Worked with Web Servers, Application Servers and Oracle, SQLServer Database.
• Actively involved in Usability and User Acceptance testing
• Strong analytical skills coupled with good communication and interpersonal skills.

TECHNICAL SKILLS:

Testing Tools: QTP, WinRunner, LoadRunner, Rational TeamTest, Requisite Pro

Bug Reporting Tools: Quality Center, Rational ClearQuest

Operating System: Windows XP/2000/NT/98, Unix (HP-UX & SunOS), MAC

Web Technologies: HTML, XML, CSS, RSS

Databases: SQL Server 2000, Oracle, IBM DB2, MS Access 2000, MySQL

Front End Tools: Perforce, MTRA, Crystal Report, Visual Studio 2003, Photoshop, DreamWeaver, Flash. Microsoft Office 2000/XP/2003,, J2ME Wireless Toolkit, Oracle

Web Server: IIS 5.0/6.0, WebLogic, Web Sphere, Apache Tom Cat

Communication Protocols: TCP/IP, FTP, HTTP, UDP, LAN/WAN

Modeling Skills: ER Diagrams, Interaction Diagrams, Event State Table, Action Matrix

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburgh PA

Quality Anlyst

Responsibilities:

• Created the Test Plan based on the business requirements
• Wrote Test Cases to be implemented during the project
• Revised and Updated the Test Cases for testing in each subsequent cycle to reflect the changing business requirements
• Assigning defects to the developers.
• Interacted with Business Analysis team to validate requirements
• Interacted with the developers to help resolve critical issues
• Planned, Coordinated, and Monitored project levels of performance and activities to ensure project completion.
• Made tracking id’s for Web application .
• Involved in implementing the test strategy and performing various analysis
• Involved in conducting meetings with the Internal Management to assist with Enhancement Requirements clarification, Data Gathering and Feasibility Studies.
• Conducted Manual Functionality and Regression testing for each build and version
• Performed Back End Testing Manually using complex SQL Queries and Query Analyzer by connecting to the database server
• Strong knowledge of the Systems Development Life Cycle (SDLC) models such as Water Fall, Agile, and Spiral
• Involved in 1 source application.
• Involve in creating documents in Excel.
• Participate in Agile SDLC using the Scrum process
• Involved in GUI
• Extensive knowledge of various phases of different Software Development Life Cycle (SDLC); models like Waterfall, Agile, SCRUM, RUP, etc
• Implemented automated QTP scripts for testing modules Disclosure Systems and its integration with Integration System.
• Coordinated and initiated Agile SCRUM meetings with the Project Managers, QA, BA and Dev Teams
• Performed Functional tests using Standard, and Text Checkpoints in QTP
• Enhanced QTP scripts by inserting conditional statements and checks in VB Script
• Tested the properties of the tables using table checkpoints using QTP.
• Comprehensive experience with Object Oriented Analysis and Design (OOAD) using UML, Rational Unified Process (RUP), the Waterfall life cycle, Agile methodology
• Created page checkpoints to test the properties and contents of the web page using QTP.
• Conducted Parameterization to data tables using QTP.
• Created Multiple Actions using QTP.
• Involved in weekly meetings.
• Set-up, coordinated and performed Usability Testing with the Business Analysts and Business Users
• Generated a variety of Reports using Extra view and Test Director
• Used Extraview and Test Director to track bugs, analyze results and generate performance reports

Environment:, Quality center, TestDirector, Windows 2000, MS SQL Server, Query Analyzer, I-series, QTP, Main frame.

Confidential, MI

Sr. Manual Tester UAT

Responsibilities:

• Tracked defects and their progress
• Tracked and documented all approvals for UAT sign-off from QA Manager
• Conducted meetings with Project Manager and members of Product team in order to receive approval on Test case coverage of requirements
• Created the detailed test plan and test cases from the business requirements documents and meetings.
• Member of the User Acceptance Testing Team compiled Enhancement Requests and worked with user perspective.
• Participate in weekly meeting with the management team and walkthroughs.
• Defect tracking and bug reporting using Test Director which was then upgraded to Quality Center 9.0
• Worked on Frontier and recon
• Created new and modified existing jobs (Proc) and JCL for test run of application on Mainframe using TSO/ISPF.
• Built Global Object Repository, Reusable Actions, used Functional libraries, Check points, Synchronization and Regular expressions for testing in QTP.
• Extensive experience in complete Software Development Life Cycle (SDLC) from concept through implementation.
• Participate in Agile SDLC using the Scrum process
• Involved in creating documents in Excel.
• Wrote extensive SQL queries to retrieve information from the SQL Database Server.
• Recorded scripts in Quick Test Pro to perform Functionality testing.
• Performed data driven testing using Quick Test Pro.
• Involved in creating output values using Quick Test Pro.
• Performed and Developed test cases and test scripts using Quick Test Pro for Functionality, Security and Regression Testing.
• Wrote complex SQL queries to perform the backend testing of the SQL database using SQL and UNIX commands
• Coordinated and initiated Agile SCRUM meetings with the Project Managers, QA, BA and Dev Teams
• Created test cases and test plans based on business requirements and functional specs
• Worked closely with the developers in order to promptly address open defects.
• Manually tested modules for compliance with functionality requirements.
• Presented the result obtained during testing process
• Participated in User Acceptance Testing
• Provided feedback concerning completeness and accuracy of the Online Web application.
• Manually tested modules for compliance with functionality requirements.
• Approval and Signoff of all project related documents
• Prepared Test Plan, Test cases, Testing Procedures, monitored QA, communicated with Project Manager and Systems Analyst, provided full support on Mainframe application whenever required.
• Coordinated with all external teams to ensure a smooth execution phase
• Coordinated with development team to ensure timely delivery of builds for new functionality and defect fixes.
• Performed Manual testing of the website to determine ease of usability of the website
• Created new and modified existing jobs (Proc) and JCL for test run of application on Mainframe using TSO/ISPF.
• Manually performed GUI testing to check for functionality and appearance of the website
• Coordinated with multiple teams to ensure exclusive access during the various phases of testing.

Environment: Mainframes, MS-Access, MS-Excel, Windows XP, Quality Center 9.0, Java, Web, Imaging, Rational DOORS, Rational Clear Quest(CDTS), EDS, Model office,QTP.

Confidential, Scottsdale, AZ

QA Analyst

Responsibilities:

• Worked on several parallel application development projects.
• Involved in analyzing business requirements and writing Master Test Plans for projects.
• Defined testing estimates for various projects
• Conduct reviews of test cases
• Create management reports about all metrics
• Report progress of testing effort for various projects to middle and upper management
• Worked as a liaison between various lines of businesses, development and testing teams.
• Generate reports for various projects using HP Quality Center and Rational Clear Quest
• Develop test plans including scope, schedule, level of effort, resources and test strategy
• Analyze and evaluate requirement and design documents to determine gaps
• Validated the Source and Target systems mapping fields and data types
• Validated the Target system Mainframe VSAM files using File Aid to the online screens -CICS.
• Developed QTP scripts using TE - Terminal Emulator Add-in to Automate CICS screen validations and fields.
• Developed and used Data Driven testing - batch testing with several hundreds of Test accounts.
• Developed Reusable Function libraries and Recovery scenarios to be used across the scripts
• Created Compiled Modules that can be used to test certain general functionalities in Web based application using WinRunner.
• Perform functionality, GUI, system and Regression testing of the web-based application using Win Runner.
• Participated in Walk through of test plans and test cases.
• Summarize test results in formal test analysis reports according to the Documentation standards.
• Interacting with Developers and Business Analyst regarding requirements, test scenarios, and defects
• Prepared Test Data for Positive and Negative Testing used in Data Driven Test.
• Worked directly with users and developed test scenarios for UAT
• Worked on Agile SCRUM approach implementation for the whole testing life cycle for Performance Test
• Fully engaged and mentored the development and management teams in the Agile/Scrum process
• Tracked Defects and their progress, Turn around times, impact, ETR and ETC dates.
• Comprehensive experience with Object Oriented Analysis and Design (OOAD) using UML, Rational Unified Process (RUP), the Waterfall life cycle, Agile methodology
• Developed Implementation Transition plan, tracked Implementation tasks, timelines and sequence, Post Release Implementation validation.

Environment: Mainframes, Cobol, Db2, TSO, SQL Server 2005,MS-Access, MS-Excel, VBA, Windows XP, Quality Center 9.0, QTP 9.2, TE - Terminal Emulator, Java, Web, Imaging, Rational DOORS, Rational Clear Quest(CDTS), Ultra Edit, Plan view,CICS.

Confidential, Oak Brook, IL

Sr. QA

Responsibilities:

• Attended weekly meetings in order to address any new developments
• Created test cases and test plans based on business requirements and functional specs
• Seeded test cases into Test Plan module of Quality Center
• Conducted meetings with QA Manager and members of Product team in order to receive approval on Test case coverage of requirements
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Performed Smoke, Sanity and Usability tests
• Designed and implemented automated QTP scripts for testing modules Disclosure Systems and its integration with Integration System.
• Performed Functional tests using Standard, and Text Checkpoints in QTP
• Enhanced QTP scripts by inserting conditional statements and checks in VB Script
• Prepared Test Plan, Test cases, Testing Procedures, monitored QA, communicated with Project Manager and Systems Analyst, provided full support on Mainframe application whenever required.
• Performed Functionality, Testing of the web-based application using WinRunner.
• Further used VB Script to perform other tasks such as importing excel sheet into QTP data table.
• Created and maintained PR reports throughout the testing procedure.
• Managed defects in Quality Center.
• Worked closely with the developers in order to promptly address open defects.
• Performed regression tests with QTP.
• Conducted extensive parameterization of scripts with various parameters and data types
• Performed regression testing using LoadRunner
• Prepared and validated different documents for management review on daily basis and major releases.
• Analyzed, revised and created test plans Acted as a liaison between the Oracle deployment team and the business finance group. Helped design according to business requirements.
• Performed build verification tests with QTP
• Conducted Result analysis using online monitors and graphs to identify bottlenecks in the server resource using LoadRunner.
• Developed Load Runner scripts using Vu Gen to conduct Load, Stress and Performance testing.
• Participated in User Acceptance Testing
• Manually tested modules for compliance with functionality requirements.

Environment: QTP, Load Runner, Quality Center, MS SQL, AJAX,Oracle, UNIX, BEA Web Logic

Confidential, Cincinnati, OH

QA Analyst/ Engineer

Responsibilities:

• Involved in the meeting with Business process owners, SME (subject matter experts) and Marketing team for Requirements gathering in Definition Stage and also in JAD Sessions.
• Authored Process flow charts and business process documents to define system interactivity. Preparing presentations for senior management to update the status of various activities.
• Provided estimates to the Project Manager on the testing schedule and resources.
• Managed development and traceability of testing scripts and scenarios to business requirements
• Coordinated with Release Manger on scheduling builds to test and staging
• Verification activities related to infrastructure changes including upgrade of application server, database and UNIX version upgrades.
• Ensured Offshore QA team has the expertise on application knowledge before starting of testing phase
• Provided reports to management on QA phase of project
• Created automated test scripts using QTP.
• Ensured the projects follows the PMO process for quality which ensures the approval of Quality Gate
• Approval and Signoff of all project related documents
• Coordinated with all external teams to ensure a smooth execution phase
• Created Test Plan based on the scope and schedule of the project.
• Manually performed UAT by writing numerous SQL test cases and executing them to validate the results produced by Abinitio ETL’s.
• Used SQL to validate data stored and retrieved in the database.
• Wrote complex SQL queries to perform the backend testing of the database.
• Created and added tables to the SQL database when required.
• Defined the Entry/Exit Criteria for the project and ensure these criteria are met
• Reviewed and Analyzed Business Requirement Documents, Functional Specification with System Analysts and Developers.
• Attended Use Case Review and Design Review Meetings and provided feedback.
• Performed Requirement Decomposition to identify High Level Test Scenarios from Specification.
• Assigned and reviewed test cases created by the testing team in Quality Center
• Performed Smoke Test before moving the code to a Stable QA environment.
• Performed Execution of test cases in multiple cycles including Regression
• Triaged and Tracked Defects in Quality Center and sent daily Defect Report to Project Team
• Organized Defect Review Board meeting with Project Team for daily updates on defects during execution
• Coordinated with development team to ensure timely delivery of builds for new functionality and defect fixes.
• Coordinated with multiple teams to ensure exclusive access during the various phases of testing.

Environment: Mercury Quality Center, DB2, UNIX, SQL, Advanced Query Tool, Microsoft Visio, MS Access