PROFESSIONAL SUMMARY:

• 7 years of diverse experience as Business Analyst and Software Quality Assurance testing with an excellent understanding of Healthcare and Finance domain.
• Experienced Business System Analyst with expertise in Business Analysis, Requirement Gathering, and Requirement documents creation.
• Responsible for conducting JAD sessions and derive the requirements.
• Experience in conducting and documenting GAP Analysis for analyzing AS IS and TO BE scenarios.
• Proficient in creating Functional Requirement Document (FRD)
• Responsible for Interaction with clients and business users to gather requirements and specifications for the new system.
• Responsible for creating Business Requirement document.
• Responsible for clarifying the issues raised by development and QA team.
• Worked with Project Manager to determine the best methodology for the project and approach to gather the requirements.
• Responsible for reporting critical issues that originated during various phases of the project and following up on them to make sure that they get resolved on time
• Performed the GAP analysis by identifying existing technologies, documented the enhancements to meet the end state requirements
• Conducted workflow process analysis to derive requirements for existing system enhancements.
• Conducted meetings with the stakeholders to resolve various issues that originated during various phases of the project.
• Worked with development team and end users to complete system development
• Have excellent knowledge of software development methodologies such as Waterfall, Agile, etc.
• Highly motivated individual with strong analytical, leadership, problem solving, and interpersonal skills.
• Proven Leadership capabilities with excellent communication and analytical skills.
• Experience in Database, System, Regression testing and Performance of Web based and Client / Server applications in Windows and ERP Environments.
• Experience with Quality center.
• Experience in back - end testing using SQL.
• Expertise in Integration Testing, System Testing, Functional Testing, Regression Testing, Smoke Testing, User Acceptance testing, End-End Testing .
• Strong experience in conducting UAT and documentation of test case.
• Ability to interact with developers and product analysts regarding testing status and defect tracking.
• Self-starter, Proactive and able to handle multiple projects independently and in team environment.

PROFESSIONAL EXPERIENCE:

Confidential, FL

BA/QA Tester

Responsibilities:

• Prepared Business Specification Documents (BSD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Involved in the preparation of presentations, proposals and statement of work for project engagement.
• Defined and managed the overall project goals and success criteria.
• Developed the design specification document for the project.
• Provided a stable and consistent methodology for managing customer relationships and services.
• Collaborated with the technical teams to address all issues that may affect the delivery of the project.
• Involved in designing custom tables and reports to meet the business requirements along with the Data Warehouse team.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM).
• Performed Gap analysis to check the compatibility of the existing system with the new business requirements.
• Reviewing the project artifacts and client deliverables.
• Prepared test cases that provide a detailed list of conditions under which the system will be tested.
• Analyzed system requirements and involved in developing test plans, test schedules based on high-level and detailed designs and assist in integration testing.
• Coordinating with testing teams for System Integration Testing completion on the SIT project data.
• Coordinating with Business Users for User Acceptance Testing (UAT) completion on the UAT User data.
• Preparing the SDLC workbooks for migrating to various environments like SIT, UAT, IR and Production.
• Coordinating with Implementation Ready (IR) teams before moving to production for performing regression testing with data of multiple source systems.
• Coordinating and performing data loads using Work Load Monitoring (WLM) tool for SIT, UAT and IR environments.
• Developed business requirements, business process mapping, functional design and technical specifications.

Environment: Business Object, SAP, Teradata, DataStage, Sharepoint, XML, HTML, WebLogic, Oracle9i, MS Word, MS Outlook, MS PowerPoint, MS Visio, Rational RequisitePro,HP Quality Center.

Confidential, AL

QA Tester

Responsibilities:

• Reviewed Requirements, Data and technical specifications for development of test plans and test cases of moderate complexity.
• Wrote test cases for manual testing using the user and business requirement documents during the initial stage of the SDLC.
• Experience with all aspects of product testing including test planning, documentation, execution, defect management and reporting.
• Reviewed and documented the test cases and test scripts.
• Involved in writing SQL Queries.
• Used SQL queries to extract the data from the database.
• Performed bandwidth testing using Vantage tools to estimate the bandwidth according to the user requirements and documented the results in the portal.
• Analyzed bandwidth testing results and discussed the required changes during the weekly meetings with the developers.
• Stress Tested different applications to analyze their performance, scalability and integrity of the application.
• Checked the Entrance and Exit criteria in each phase of the testing.
• Experience managing people and processes.
• Had successful teamwork experience and good leadership abilities.
• Maintained Logs for defects and corrected according to relevant procedures and communicated results with appropriate parties.
• Involved in Defect Management Meeting, which involved the Requirement Management team, Development Team, Business Analyst, Change Management Team to assign and elaborate the defect logged as per the priority/severity.
• Worked with other team members to meet business objectives.

Environment: Oracle, SQL Server, Vantage Tools, Window XP/NT, Toad, MS Office Suite, Soap UI, TCOE, MRO, Quality Center, Harvest.

Confidential

QA Tester

Responsibilities:

• Managed, coordinated and actively participated in Quality Assurance of the MSP (Mortgage Servicing Package) applications.
• Involved with Business and Technical team to document initial data required for unit, QA testing and initiated Environment team to upload test data.
• Involved in writing Test Plan and Test Strategies and report to the Project manager on weekly status updates.
• Involved in writing SQL Queries.
• Used SQL queries to extract the data from the database.
• Prepared test cases that provide a detailed list of conditions under which the system will be tested.
• Analyzed system requirements and involved in developing test plans, test schedules based on high-level and detailed designs.
• Validate and verify the database fields related to loan records when performing Data Migration testing.
• Used SQL queries to extract the data from the database using both SQL Developer and Toad in both UNIX and windows environment.
• Tested and verified the data integrity of various views built on the top of the tables which were logical representation of different tables and useful for the end user for analysis and reporting.
• Involved in GUI, Functional and database testing MSP application.
• Performed regression, manual testing, ad-hoc testing, functional, integration and user acceptance testing (UAT) on the MSP application.

Environment: Quality Center, C#.NET, ASP.NET, MS Office Tools, Oracle 10g, Toad, XML, Visio, IBM CICS Transaction Server, Visio.

Confidential

QA Tester

Responsibilities:

• Involved in gathering and analyzing functional specifications of the application.
• Created manual test plans and test cases in Quality Center.
• Performed Functional Testing for transactions and business rules.
• Conducted Smoke, GUI verification and Regression Testing.
• Created Regression test plan from onsite and off shore development testing center for daily regression testing.
• Monitored regression testing results daily to compare actual and expected results, then logged the findings for further consideration by business analysts.
• Used Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Participated in various meetings and discussed Enhancement and Modification Request issues.
• Documented the Functional Specifications for further records.
• Checked the data flow through the front and backend and used SQL queries to extract the data from the database.

Environment: Java, AJAX, Oracle, Windows XP, 2008 server, Quality Center